NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes, Hydraulic complaints
133 reportsClear category filter20,000 miles · Jun 4, 2010
Service Brakes, Hydraulic
WE OWN A 1998 DODGE GRAND CARAVAN. WE HAD TO REPLACE THE FRONT BRAKE PADS AT 20,000 MILES. TO WHICH THE MECHANIC SAID THAT WAS ABNORMALLY SOON TO NEED NEW PADS. NOW AT 35,000 MILES THE PADS NEED TO BE REPLACED AGAIN AND IT APPEARS THE ROTORS ARE WARPED. A RECENT DISCUSSION WITH A FRIEND WHO OWNS THE SAME YEAR, MAKE AND MODEL…
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WE OWN A 1998 DODGE GRAND CARAVAN. WE HAD TO REPLACE THE FRONT BRAKE PADS AT 20,000 MILES. TO WHICH THE MECHANIC SAID THAT WAS ABNORMALLY SOON TO NEED NEW PADS. NOW AT 35,000 MILES THE PADS NEED TO BE REPLACED AGAIN AND IT APPEARS THE ROTORS ARE WARPED. A RECENT DISCUSSION WITH A FRIEND WHO OWNS THE SAME YEAR, MAKE AND MODEL HAS THE SAME SITUATION OF PREMATURE BRAKE PAD EROSION AND NEEDS A SECOND REPLACEMENT WITH EVEN LESS MILES THAN WE HAVE ON OUR VEHICLE. ORIGINALLY WE BELIEVED WE WERE JUST HARDER ON OUR BRAKES THAN NORMAL BUT WITH TWO REPLACEMENTS AND WARPED ROTORS WITHIN 35,000 MILES WE BELIEVE THERE'S A BIGGER ISSUE. ADDITIONALLY THERE ARE STRANGE NOISES FROM THE FRONT BRAKE AREA AND THERE'S A CONCERN THAT THERE COULD BE OTHER ISSUES. DUE TO THE IMPORTANCE OF THE BRAKING SYSTEM AND HOW QUICKLY THE 2008 GRAND CARAVAN'S ARE FAILING WE BELIEVE IT'S ONLY A MATTER OF TIME UNTIL SOMEONE IS HURT DUE TO THIS ABNORMAL CONDITION. THANK YOU. *TR
NHTSA ODI #10334683
8,000 miles · May 27, 2010
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE BRAKES FELT VERY SPONGY WHEN THE PEDAL WAS APPLIED AND WOULD FALL FURTHER ONTO THE FLOOR BOARD THAN USUAL. THE DEALER REPLACED THE FRONT BRAKE PADS AND ROTORS UNDER THE FACTORY WARRANTY. THE REAR BRAKES BEGAN TO EXHIBIT THE SAME FAILURE AND THE DEALER S…
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TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE BRAKES FELT VERY SPONGY WHEN THE PEDAL WAS APPLIED AND WOULD FALL FURTHER ONTO THE FLOOR BOARD THAN USUAL. THE DEALER REPLACED THE FRONT BRAKE PADS AND ROTORS UNDER THE FACTORY WARRANTY. THE REAR BRAKES BEGAN TO EXHIBIT THE SAME FAILURE AND THE DEALER STATED THAT A DIAGNOSTIC TEST HAD TO BE PERFORMED BEFORE REPAIRING THE VEHICLE AT THE OWNERS EXPENSE. THE MANUFACTURER ADVISED THE CONTACT TO HAVE THE DEALER PERFORM A DIAGNOSTIC TEST AND REPAIR THE VEHICLE. THE CONTACT ASSUMED THAT THE MANUFACTURER WOULD ASSUME LIABILITY FOR THE REPAIRS; HOWEVER, HE WAS ADVISED THAT THE REPAIRS WOULD BE MADE AT HIS EXPENSE. THE CONTACT DECLINED TO HAVE THE VEHICLE REPAIRED. HE STATED THAT THE REAR BRAKE PADS AND ROTORS SHOULD HAVE BEEN REPLACED WHEN THE FRONT BRAKES WERE REPAIRED. THERE WERE NO RELATED RECALLS. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 24,200.
NHTSA ODI #10332470
27,288 miles · May 26, 2010
Service Brakes, Hydraulic
2008 DODGE GRAND CARAVAN REAR BRAKES. UPON VISUALLY INSPECTING BRAKE SYSTEM ON THE REAR DRIVER SIDE UNEVEN WEAR WAS DETECTED MOSTLY ON THE INSIDE PAD. SEMI-METALLIC COMPOUND LOCATED TOWARDS THE BACK SIDE OF THE PAD WAS ALMOST WORN DOWN TO THE METAL WHILE THE FRONT SIDE OF THE PAD STILL HAD ENOUGH COMPOUND ON IT THAT THE WEAR I…
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2008 DODGE GRAND CARAVAN REAR BRAKES. UPON VISUALLY INSPECTING BRAKE SYSTEM ON THE REAR DRIVER SIDE UNEVEN WEAR WAS DETECTED MOSTLY ON THE INSIDE PAD. SEMI-METALLIC COMPOUND LOCATED TOWARDS THE BACK SIDE OF THE PAD WAS ALMOST WORN DOWN TO THE METAL WHILE THE FRONT SIDE OF THE PAD STILL HAD ENOUGH COMPOUND ON IT THAT THE WEAR INDICATOR IS NOT MAKING CONTACT WITH THE ROTOR. BRAKE FAILURE IS IMMINENT AND THE WEAR INDICATOR WILL IS NOT PROVIDING ANY SOUND WARNING THAT THE COMPOUND IS WORN DOWN TO THE METAL. DEALERSHIP WAS NOT ABLE TO EXPLAIN THE REASON FOR UNEVEN BRAKE PAD WEAR ON THE REAR BRAKES. THEY WERE NOT ABLE TO EXPLAIN WHY THE WEAR INDICATOR WAS NOT MAKING CONTACT WITH THE PAD EVEN THOUGH THE TECHNICIAN STATED THE PADS ARE 95% WORN. CHRYSLER OFFER TO FIX THE PROBLEM IS TO REPLACE PADS AND ROTORS WITH SIMILAR MATERIALS. FRONT BRAKE PADS ARE ALSO WORN DOWN 95% AND DEALERSHIP ACKNOWLEDGED A TSB# 05-006-08 DID APPLY TO MY MAKE AND MODEL OF VEHICLE HOWEVER THEY REFUSED TO APPLY THE SERVICE BASED ON THE MILEAGE ON THE VEHICLE (27,288 MI). WHILE THE ISSUANCE OF THE TSB INDICATES A CONCERN FOR THE FRONT BRAKES ON THE VAN, HAVING MY DRIVING HABITS EXTEND THE BRAKE LIFE UP TO THE 27,288 MILE POINT DISQUALIFIED ME FROM HAVING SUCH TSB APPLIED TO THE VAN. MY CONCERN IS THERE IS NO PRIOR WARNING OF BRAKE FAILURE SINCE THE WEAR INDICATORS DO NOT MAKE CONTACT WITH THE ROTOR WHEN THERE IS POTENTIAL FOR HAVING METAL TO METAL CONTACT BETWEEN THE ROTORS AND PADS. *TR
NHTSA ODI #10332358
40,000 miles · May 25, 2010
Engine And Engine CoolingService Brakes, Hydraulic
AIR CONDITIONER FAILED PREMATURELY, AT THIS TIME THE CAR HAS 45,000 THE FAILURE MUST HAVE HAPPENED BEFORE 40,000. COOLING A/C IS NOT WORKING, BLOWING WARM AIR. LOOKING ONLINE FOUND MANY 08 GRAND CARAVAN OWNERS WITH SAME COMPLAINTS. CAR AFTER WARRANTY WILL COST $135 TO INSPECT AND REFILL. I ASKED THE DEALER TO PRESSURE CHECK TH…
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AIR CONDITIONER FAILED PREMATURELY, AT THIS TIME THE CAR HAS 45,000 THE FAILURE MUST HAVE HAPPENED BEFORE 40,000. COOLING A/C IS NOT WORKING, BLOWING WARM AIR. LOOKING ONLINE FOUND MANY 08 GRAND CARAVAN OWNERS WITH SAME COMPLAINTS. CAR AFTER WARRANTY WILL COST $135 TO INSPECT AND REFILL. I ASKED THE DEALER TO PRESSURE CHECK THE HOSES FOR LEAKS, THEY SAID THEY WILL DO A COLOR DYE CHECK ON THE A/C SYSTEM HOSES. BRAKES WERE DONE AT 12,000 MILES FAILED AGAIN AT 35,000, THIS TIME I AM NOT GOING TO HAVE THE DEALER FIX IT, I AM ORDERING REYBESTOS HYBRID ROTORS AND ADVANCED PERFORMANCE BRAKE PADS. WARNING - DODGE OEM BRAKES AND ROTORS ARE POS, DO NOT LET DODGE INSTALL THEM. I AM ALSO CONSIDERING REPLACING THE CALIPERS WITH REWORKED CALIPER FROM ANOTHER SOURCE. HORRIBLE NOISE FROM REAR BRAKES, WHEN DRIVING AND THE BRAKE IS NOT ENGAGED. SLIGHT RIGHT TURNS ALSO CAUSE SQUEAKS/GRIND NOISE THAT SOUND LIKE ITS COMING FROM REAR. WHEN BRAKE IS ENGAGED THE NOISE STOPS. *TR
NHTSA ODI #10332138
3,300 miles · May 14, 2010
Service Brakes, Hydraulic
MY WIFE AND I PURCHASED A 2008 DODGE GRAND CARAVAN BRAND NEW FROM ROYAL CHRYSLER IN OWEGO NEW YORK. SINCE THAT TIME OUR FRONT BRAKE PADS AND ROTORS HAVE HAD TO BE REPLACED 4 TIMES, EACH. IT HAS BEEN AN ON GOING ISSUE WHICH HAS RESULTED IN COMPROMISED SAFETY IN OUR VEHICLE. OUR DEALER HAS STATED IT IS A DESIGN FLAW IN THE BRAK…
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MY WIFE AND I PURCHASED A 2008 DODGE GRAND CARAVAN BRAND NEW FROM ROYAL CHRYSLER IN OWEGO NEW YORK. SINCE THAT TIME OUR FRONT BRAKE PADS AND ROTORS HAVE HAD TO BE REPLACED 4 TIMES, EACH. IT HAS BEEN AN ON GOING ISSUE WHICH HAS RESULTED IN COMPROMISED SAFETY IN OUR VEHICLE. OUR DEALER HAS STATED IT IS A DESIGN FLAW IN THE BRAKING SYSTEM, YET CHRYSLER/DODGE HAS ISSUED NO RECALL OR BULLETIN. I HAVE ALL RECORDS PERTAINING TO THIS COMPLAINT WITH DATES AND DETAILS. UPON SEARCHING THE WEB I HAVE DISCOVERED THOUSANDS UPON THOUSANDS OF INDIVIDUALS WITH THIS SAME ISSUES. THIS IS AN UNSAFE VEHICLE BRAKING SYSTEM. *TR
NHTSA ODI #10330515
Mileage unknown · May 11, 2010
Service Brakes, Hydraulic
CALIPERS HANGING UP CAUSING BRAKES TO HEAT UP. HAS BEEN OCCURRING FOR SEVERAL MONTHS. WHEN TAKEN TO THE DODGE DEALER THEY INITIALLY STATED NOTHING WRONG. THEN 1 WEEK LATER STATE I NEED NEW CALIPERS, ROTORS TURNED AND BRAKE PADS. THEY STATE THE ONLY THING COVERED UNDER WARRANTY IS CALIPERS. *TR
NHTSA ODI #10329865
14,140 miles · Apr 23, 2010
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING AT SPEEDS OF 45 MPH, THE CONTACT HEARD AN UNUSUAL NOISE COMING FROM THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THE BRAKES WERE SEVERELY WORN AND WOULD REQUIRE IMMEDIATE REPLACEMENT. THE DEALER REPLACED THE BRAKES AND WITHIN ONE Y…
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TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING AT SPEEDS OF 45 MPH, THE CONTACT HEARD AN UNUSUAL NOISE COMING FROM THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THE BRAKES WERE SEVERELY WORN AND WOULD REQUIRE IMMEDIATE REPLACEMENT. THE DEALER REPLACED THE BRAKES AND WITHIN ONE YEAR, THE EXACT FAILURE RECURRED. THE FAILURE MILEAGE WAS 14,140 AND THE CURRENT MILEAGE WAS 34,269.
NHTSA ODI #10327121
20,000 miles · Apr 14, 2010
Service Brakes, HydraulicSteering
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE BRAKE PADS AND ROTORS HAD TO BE REPLACED AT 20,000 MILES. THE VEHICLE ALSO HAD A HARD VIBRATION IN THE STEERING WHEEL AND BRAKE PEDAL. THE ROAD CONDITIONS OR SPEED OF THE VEHICLE HAD NO AFFECT ON THE FAILURE. THE FAILURE AND CURRENT MILEAGE S WERE APP…
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TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE BRAKE PADS AND ROTORS HAD TO BE REPLACED AT 20,000 MILES. THE VEHICLE ALSO HAD A HARD VIBRATION IN THE STEERING WHEEL AND BRAKE PEDAL. THE ROAD CONDITIONS OR SPEED OF THE VEHICLE HAD NO AFFECT ON THE FAILURE. THE FAILURE AND CURRENT MILEAGE S WERE APPROXIMATELY 20,000.
NHTSA ODI #10325631
16,000 miles · Apr 13, 2010
Service Brakes, Hydraulic
I HAVE A 2008 DODGE GRAND CARAVAN AND THE FRONT BRAKES ARE WEARING OUT IN 14000 - 18000 MILES. THERE MUST BE A PROBLEM WITH THE CALIPERS. I HAVE BEEN IN CONTACT WITH CHRYSLER BUT THEY ARE NOT WILLING TO FIND A SOLUTION OR INVESTIGATE THE PROBLEM. MOST BRAKES LAST ATLEAST 30,000 - 40,000 MILES AND WHEN YOU HEAR A NOISE YOU THINK …
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I HAVE A 2008 DODGE GRAND CARAVAN AND THE FRONT BRAKES ARE WEARING OUT IN 14000 - 18000 MILES. THERE MUST BE A PROBLEM WITH THE CALIPERS. I HAVE BEEN IN CONTACT WITH CHRYSLER BUT THEY ARE NOT WILLING TO FIND A SOLUTION OR INVESTIGATE THE PROBLEM. MOST BRAKES LAST ATLEAST 30,000 - 40,000 MILES AND WHEN YOU HEAR A NOISE YOU THINK SOMETHING GOT CAUGHT IN YOUR BRAKES BUT THAT'S NOT THE CASE. WALDORF DODGE SERVICE HAS HAD NUMEROUS COMPLAINTS BUT SAID CHRYSLER WON'T ALLOW THEM TO DO ANYTHING. *TR
NHTSA ODI #10325520
Mileage unknown · Apr 12, 2010
Service Brakes, Hydraulic
AT APPROX 45K MILES, I HAVE NOW REPLACED BRAKES AND ROTORS 4 TIMES!!! THIS IS ABSURD...YOU BUY A CARAVAN BECAUSE YOU HAVE KIDS, THEREFORE YOU DON'T HAVE THE EXCESS MONEY FOR THIS CONSTANT REPAIR...EACH TIME IT'S $350 OR MORE!! JUST HAD ROTORS CUT AGAIN....BRAKES ARE SQUEALING SOOOOOOOO BAD. THIS IS INSANE. I'VE SPENT SO MUCH …
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AT APPROX 45K MILES, I HAVE NOW REPLACED BRAKES AND ROTORS 4 TIMES!!! THIS IS ABSURD...YOU BUY A CARAVAN BECAUSE YOU HAVE KIDS, THEREFORE YOU DON'T HAVE THE EXCESS MONEY FOR THIS CONSTANT REPAIR...EACH TIME IT'S $350 OR MORE!! JUST HAD ROTORS CUT AGAIN....BRAKES ARE SQUEALING SOOOOOOOO BAD. THIS IS INSANE. I'VE SPENT SO MUCH MONEY ON THIS VAN. I WAS TOLD DODGE MAKES THE BEST CARAVAN...HONESTLY, IT'S A PIECE OF CRAP IF I'M GOING TO KEEP GETTING NEW BRAKES EVERY 10K - 15K MILES. CHRYSLER REALLY NEEDS TO DO SOMETHING ABOUT THIS BEFORE SOMEONE GETS KILLED. I DRIVE IN A MOUNTAINOUS AREA AND APPLYING THE BRAKES AND HAVING MY STEERING WHEEL SHAKE DOESN'T MAKE ME FEEL SAFE OR MY FAMILY! I ALWAYS HAVE MY KIDS IN THE CAR. DOES SOMEONE NEED TO GET KILLED BEFORE A RECALL IS MADE????? NO WONDER WHY AMERICAN CARS HAVE THE WORST REPUTATION....YOU PEOPLE DO NOTHING FOR THE CONSUMERS! *TR
NHTSA ODI #10325243
Official recalls
8Jul 7, 2020
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence & remedy
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Steering: Steering Wheel/handle Bar
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Feb 11, 2014
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Consequence & remedy
Consequence: Failure of the rear axle may increase the risk of a crash.
Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Aug 3, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Equipment:appliance:air Conditioner
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal:sensor/control MODULE-INACTIVE
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Dec 8, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK At THE HEATING AND AIR CONDITIONER (HVAC) DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE HVAC DRAIN GROMMET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Jun 3, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY PASSENGER VEHICLES MANUFACTURED FROM FEBRUARY 2007 THROUGH SEPTEMBER 2009. SOME OF THE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY ROUTED WIRE HARNESS THAT MAY HAVE A CONDITION WHERE THE LOWER SLIDING DOOR HINGE BRACKET CAN MAKE CONTACT AND WEAR THROUGH THE WIRE INSULATION.
Consequence & remedy
Consequence: A SHORT CIRCUIT COULD OCCUR INSIDE THE SLIDING DOOR, OVERHEATING THE LATCH, POSSIBLY RESULTING IN A FIRE.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 15, 2010. OWNERS MAY CONTACT CHRYSLER TOLL-FREE AT 1-800-853-1403.
Sep 11, 2009
ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
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