NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes, Hydraulic complaints
133 reportsClear category filter27,933 miles · Oct 12, 2011
Service Brakes, Hydraulic
I HAVE HAD TO REPLACE THE FRONT BRAKES ON MY 2008 GRAND CARAVAN THREE TIMES SINCE PURCHASING IT IN 2009. IN ADDITION THE REAR BRAKES HAVE BEEN REPLACED TWICE. THE FIRST TIME THE FRONT BRAKES WERE REPLACED WAS IN OCTOBER 2009 AT 27,933, THEN 12/31/2010 AT 58,000 AND NOW AT 74,500 WE ARE REPLACING THEM AGAIN. THE REARS WERE REP…
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I HAVE HAD TO REPLACE THE FRONT BRAKES ON MY 2008 GRAND CARAVAN THREE TIMES SINCE PURCHASING IT IN 2009. IN ADDITION THE REAR BRAKES HAVE BEEN REPLACED TWICE. THE FIRST TIME THE FRONT BRAKES WERE REPLACED WAS IN OCTOBER 2009 AT 27,933, THEN 12/31/2010 AT 58,000 AND NOW AT 74,500 WE ARE REPLACING THEM AGAIN. THE REARS WERE REPLACED ON 10/29/2009 AT 28,653 AND NOW AT 74,500. UNDERSTAND THAT DODGE KNOWS THERE IS A PROBLEM BECAUSE I RECEIVED A LETTER IN 2010 SAYING THEY WOULD PAY A PERCENTAGE OF THE REPLACEMENT COST FOR THE FRONT BRAKES DEPENDING ON THE MILEAGE OF THE VEHICLE. HOWEVER BESIDES REPAYING FOR SOME OF THE COSTS INCURRED FOR THE FIRST REPLACEMENT NOTHING ELSE WAS DONE BECAUSE THE PROBLEM KEEPS OCCURRING EVER 30,000 MILES OR LESS. *KB
NHTSA ODI #10429626
13,096 miles · Sep 29, 2011
Service Brakes, Hydraulic
THE BRAKES ON THIS VEHICLE ARE WEARING OUT RAPIDLY. THE FRONT BRAKES AND ROTORS HAD TO BE CHANGED AT 13,000 MILES. WHEN THE SERVICE WAS DONE IT WAS NOTED THAT THE FRONT LEFT ROTOR WAS GROOVED AND WAS REPLACED ALONG WITH THE BRAKE PADS. THE RIGHT FRONT ROTOR WAS NOT CHANGED. IT WAS ALSO NOTED THE FRONT END ALLIGNMENT WAS PULL…
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THE BRAKES ON THIS VEHICLE ARE WEARING OUT RAPIDLY. THE FRONT BRAKES AND ROTORS HAD TO BE CHANGED AT 13,000 MILES. WHEN THE SERVICE WAS DONE IT WAS NOTED THAT THE FRONT LEFT ROTOR WAS GROOVED AND WAS REPLACED ALONG WITH THE BRAKE PADS. THE RIGHT FRONT ROTOR WAS NOT CHANGED. IT WAS ALSO NOTED THE FRONT END ALLIGNMENT WAS PULLING TO THE RIGHT. THE DEALER ROTATED THE TIRES AND NOTED TIRE WEAR WAS THE PROBLEM. THE VEHICLE HAD 17144 MILES AND THE ALLIGNMENT WAS STILL PULLING. THE DEALER CHECKED AND STATED THE FRONT END WAS SET AT MANUFACTURERS SPECS. THE VEHICLE HAD 23,922 MILES AND THE FRONT BRAKES WERE SQEAKING AND GRINDING AGAIN. THE DEALER CHANGED THE FRONT ROTORS AND BRAKE PADS. THE VEHICLE HAD 28,343 MILES AND THE FRONT END WAS SQEAKING AND SHUDDERING WHEN BRAKING AT ANY SPEEDS. THE DEALER CHECKED THE ALIGNMENT AND RESET THE TOE. BY THIS TIME THE TIRES ON THE VEHICLE WERE COMPLETELY WORN BELOW 3/32 TREAD DEPTH. THE DEALER STATED THIS WAS THE CAUSE OF THE ALIGNMENT PROBLEM. THE DEALER CHANGED THE FRONT ROTORS AND BRAKES DUE TO THEM BEING GROOVED AND WARPED. THE DEALER WAS TOLD THE NOISE SOUNDED AS THOUGH IT WAS COMING FROM THE REAR BRAKES. THE DEALER TOLD ME THE REAR BRAKES AND ROTORS WERE WARPED AND THE PADS WERE SEVERELY WORN AND SHOULD BE REPLACED. THE REAR BRAKES WERE NOT EVEN INSPECTED AT ANY TIME WHEN THE FRONT BRAKES WERE COMPLETELY GROUND DOWN TO METAL. THE DEALER COULD ONLY TELL ME THE REAR BRAKES WERE NO LONGER UNDER THE WARRANTY. PLEASE HELP!!! *TT
NHTSA ODI #10427951
11,000 miles · Sep 29, 2011
Service Brakes, Hydraulic
ENCOUNTERED BRAKE FAILURE AT 11000 MILES. REPAIRED AT MY EXPENSE. FAILED AGAIN AT ABOUT 23000 MILES, REPAIRED UNDER WARRANTY. FAILED AGAIN AT 37,000 MILES, MY COST. ALL CASES INVOLVED PADS AND ROTORS. *TT THERE HAS GOT TO BE DESIGN FAILURE WHERE CHRYSLER/DODGE DEVELOPERS UNDER ENGINEERED THE SIZE AND/OR COMPOSITION OF THE BR…
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ENCOUNTERED BRAKE FAILURE AT 11000 MILES. REPAIRED AT MY EXPENSE. FAILED AGAIN AT ABOUT 23000 MILES, REPAIRED UNDER WARRANTY. FAILED AGAIN AT 37,000 MILES, MY COST. ALL CASES INVOLVED PADS AND ROTORS. *TT THERE HAS GOT TO BE DESIGN FAILURE WHERE CHRYSLER/DODGE DEVELOPERS UNDER ENGINEERED THE SIZE AND/OR COMPOSITION OF THE BRAKE CALIPER/PAD SYSTEM. CHRYSLER CONTINUES TO DENY THAT THERE IS A DESIGN PROBLEM, YET THERE ARE HUNDREDS OF COMPLAINTS HERE. WITHOUT A DOUBT, DESPITE OWNING CARAVANS SINCE THE ORIGINAL 1984 MODEL, NEVER AGAIN. ANYONE INTERESTED IN A CLASS ACTION LAWSUIT???
NHTSA ODI #10427827
7,000 miles · Sep 28, 2011
Service Brakes, Hydraulic
CONSISTENT BRAKE AND ROTOR FAILURE..SCRAPING, GRINDING, LOCKING AND SHIMMEYING OF THE WHEEL WHEN BRAKING. WAS INFORMED BY CHRYSLER CORPORATION THAT THIS YEAR, MAKE, MODEL HAS A KNOWN "DESIGN" FLAW IN THE BRAKING SYSTEM. THEIR SOLUTION IS TO TEMPORARILY KEEP REPLACING THE BRAKE PADS AND ROTORS, HOWEVER AFTER 36000 MILES THE CONSU…
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CONSISTENT BRAKE AND ROTOR FAILURE..SCRAPING, GRINDING, LOCKING AND SHIMMEYING OF THE WHEEL WHEN BRAKING. WAS INFORMED BY CHRYSLER CORPORATION THAT THIS YEAR, MAKE, MODEL HAS A KNOWN "DESIGN" FLAW IN THE BRAKING SYSTEM. THEIR SOLUTION IS TO TEMPORARILY KEEP REPLACING THE BRAKE PADS AND ROTORS, HOWEVER AFTER 36000 MILES THE CONSUMER IS RESPONSIBLE FOR FULL REPLACEMENT AND PAYMENT OF THESE PARTS EVERY SINGLE YEAR AS THEY FAIL TO OPERATE CORRECTLY EVERY 12,000 MILES. CHRYSLER CORPORATION KNOWINGLY SOLD THIS VEHICLE TO CONSUMERS AND REFUSES TO DO ANYTHING BUT PUT A BANDAID ON THIS ISSUE. THEY SHOULD ISSUE A RECALL AND COMPLETELY REHAUL THE BRAKING SYSTEM OR GIVE THE CONSUMERS A BRAND NEW VEHICLE AND REIMBURSE FOR ALL EXPENSES SURROUNDING THIS ISSUE. THEY ARE PUTTING THE LIVES OF CHILDREN AT RISK AS WELL AS OTHERS. *TT
NHTSA ODI #10427819
7,000 miles · Sep 27, 2011
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BEGAN TO VIBRATE AND THE VEHICLE EXHIBITED AN ABNORMAL GRINDING SOUND WHILE APPLYING THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THAT THE BRAKE PADS AND ROTORS WOULD HAVE…
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TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BEGAN TO VIBRATE AND THE VEHICLE EXHIBITED AN ABNORMAL GRINDING SOUND WHILE APPLYING THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THAT THE BRAKE PADS AND ROTORS WOULD HAVE TO BE REPLACED. AFTER THE REPAIRS THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
NHTSA ODI #10427575
18,000 miles · Sep 13, 2011
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT BOTH FRONT AND REAR BRAKES WERE WEARING PREMATURELY, CAUSING THE VEHICLE TO SHAKE VIOLENTLY. IN FEBRUARY 2009, THE DEALER REPAIRED THE BRAKE PADS AND IN OCTOBER AND DECEMBER 2010, THE DEALER REPAIRED THE FRONT AND REAR BRAKE PADS AND ROTORS. THE FAILURE …
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TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT BOTH FRONT AND REAR BRAKES WERE WEARING PREMATURELY, CAUSING THE VEHICLE TO SHAKE VIOLENTLY. IN FEBRUARY 2009, THE DEALER REPAIRED THE BRAKE PADS AND IN OCTOBER AND DECEMBER 2010, THE DEALER REPAIRED THE FRONT AND REAR BRAKE PADS AND ROTORS. THE FAILURE CONTINUED TO RECUR. THE MANUFACTURER WAS AWARE OF THE FAILURE YET NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 80,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 18,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10425256
80,000 miles · Aug 19, 2011
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THE REAR CALIPERS BEGAN TO HEAT UP AND THE REAR WHEELS ALSO LOCKED. THE TREAD CAME OFF OF BOTH TIRES BECAUSE OF THE FAILURE. THE CONTACT TOOK THE VEHICLE TO A MECHANIC WHO STATED THE CALIPERS FAILED AND WERE A MANUFACTURER'S DEFECT. THE MANUFACTURER DID NOT INSP…
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TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THE REAR CALIPERS BEGAN TO HEAT UP AND THE REAR WHEELS ALSO LOCKED. THE TREAD CAME OFF OF BOTH TIRES BECAUSE OF THE FAILURE. THE CONTACT TOOK THE VEHICLE TO A MECHANIC WHO STATED THE CALIPERS FAILED AND WERE A MANUFACTURER'S DEFECT. THE MANUFACTURER DID NOT INSPECT THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 80,000.
NHTSA ODI #10420120
33,000 miles · Aug 12, 2011
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT BOTH THE FRONT AND REAR ROTORS WERE WEARING PREMATURELY AND EXCESSIVELY. THE DEALER REPLACED THE ROTORS IN JULY 2010 AND THE ROTORS WERE WORN AGAIN AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE…
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TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT BOTH THE FRONT AND REAR ROTORS WERE WEARING PREMATURELY AND EXCESSIVELY. THE DEALER REPLACED THE ROTORS IN JULY 2010 AND THE ROTORS WERE WORN AGAIN AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 74,000. THE APPROXIMATE FAILURE MILEAGE WAS 33,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10419210
27,025 miles · Aug 12, 2011
Service Brakes, Hydraulic
2008 DODGE CARAVAN PURCHASED IN AUGUST 2008. REAR BRAKES RUBBING CAUSING SQUEALING, A BURNING SMELL AND VERY HOT RIMS. DEALER REPLACED BOTH REAR BRAKES IN AUGUST 2009 AT ABOUT 11,000 MILES. SAME THING OCCURRED IN 2011. DEALER REFUSED TO DO ANYTHING ON PRICE AND WANTED $401. THEY CLAIMED CORROSION WAS THE PROBLEM. CAR NOW HAS 27,…
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2008 DODGE CARAVAN PURCHASED IN AUGUST 2008. REAR BRAKES RUBBING CAUSING SQUEALING, A BURNING SMELL AND VERY HOT RIMS. DEALER REPLACED BOTH REAR BRAKES IN AUGUST 2009 AT ABOUT 11,000 MILES. SAME THING OCCURRED IN 2011. DEALER REFUSED TO DO ANYTHING ON PRICE AND WANTED $401. THEY CLAIMED CORROSION WAS THE PROBLEM. CAR NOW HAS 27,000 MILES. REAR BRAKES ONLY LASTED 16,000 MILES. THERE IS A DEFECT. EVERYBODY KNOWS THAT. SOMEBODY IS GOING TO DIE. RIMS WILL HEAT UP AND CAUSE A TIRE TO BLOW. JUST A MATTER TO TIME. *TR
NHTSA ODI #10419169
Mileage unknown · Aug 11, 2011
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THERE WAS A LOUD HUMMING SOUND COMING FROM THE BRAKING SYSTEM. THE NOISE WOULD BEGIN TO SOUND WHILE DRIVING ABOVE SPEEDS OF 60 MPH AND CEASE ONCE THE BRAKE PEDAL WAS DEPRESSED. ONCE THE BRAKE PEDAL WAS RELEASED, THE NOISE WOULD RESUME. THE VEHICLE HAD NOT B…
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TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THERE WAS A LOUD HUMMING SOUND COMING FROM THE BRAKING SYSTEM. THE NOISE WOULD BEGIN TO SOUND WHILE DRIVING ABOVE SPEEDS OF 60 MPH AND CEASE ONCE THE BRAKE PEDAL WAS DEPRESSED. ONCE THE BRAKE PEDAL WAS RELEASED, THE NOISE WOULD RESUME. THE VEHICLE HAD NOT BEEN INSPECTED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE IS 40,000. UPDATED 11/16/11*LJ THE CONSUMER STATED THE HUMMING NOISE CEASED. UPDATED 12/02/11
NHTSA ODI #10418560
Official recalls
8Jul 7, 2020
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence & remedy
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Steering: Steering Wheel/handle Bar
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Feb 11, 2014
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Consequence & remedy
Consequence: Failure of the rear axle may increase the risk of a crash.
Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Aug 3, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Equipment:appliance:air Conditioner
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal:sensor/control MODULE-INACTIVE
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Dec 8, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK At THE HEATING AND AIR CONDITIONER (HVAC) DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE HVAC DRAIN GROMMET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Jun 3, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY PASSENGER VEHICLES MANUFACTURED FROM FEBRUARY 2007 THROUGH SEPTEMBER 2009. SOME OF THE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY ROUTED WIRE HARNESS THAT MAY HAVE A CONDITION WHERE THE LOWER SLIDING DOOR HINGE BRACKET CAN MAKE CONTACT AND WEAR THROUGH THE WIRE INSULATION.
Consequence & remedy
Consequence: A SHORT CIRCUIT COULD OCCUR INSIDE THE SLIDING DOOR, OVERHEATING THE LATCH, POSSIBLY RESULTING IN A FIRE.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 15, 2010. OWNERS MAY CONTACT CHRYSLER TOLL-FREE AT 1-800-853-1403.
Sep 11, 2009
ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
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