NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes, Hydraulic complaints
133 reportsClear category filter17,484 miles · Jan 14, 2010
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH, SHE HEARD A LOUD GRINDING NOISE COMING FROM THE PASSENGER SIDE WHENEVER THE BRAKE PEDAL WAS ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT NOISE WAS METAL TO METAL AND THE BRAKE PADS WERE COMPLETELY WORN OUT. THE ROTORS HAD TO …
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TL*THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH, SHE HEARD A LOUD GRINDING NOISE COMING FROM THE PASSENGER SIDE WHENEVER THE BRAKE PEDAL WAS ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT NOISE WAS METAL TO METAL AND THE BRAKE PADS WERE COMPLETELY WORN OUT. THE ROTORS HAD TO BE REPLACED. THE REPAIR COST WAS $356.56 AT THE OWNER EXPENSE. THE VEHICLE HAS LOW MILEAGE AND BELIEVES THAT IT IS TO SOON TO HAVE THEM REPLACED. THE FAILURE MILEAGE WAS 17484 AND THE CURRENT MILEAGE WAS 17520.
NHTSA ODI #10299778
14,756 miles · Dec 29, 2009
Service Brakes, Hydraulic
I HAVE A 2008 DODGE CARAVAN ANT THE BRAKE PADS WENT OUT AT 14756 WITH NO WARNING. IT WAS CHRISTMAS EVE MY WIFE WAS NINE MONTHS PREGNANT AND I HAVE 2 SMALL CHILDREN. THERE WAS NO WARNING THEN SUDDENLY THE BRAKES WERE METAL TO METAL AND NO PARTS STORE OPEN WE WERE STRANDED. THEY WOULD NOT TOW IT UNDER WARRANTY. SO I HAD TO WAIT…
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I HAVE A 2008 DODGE CARAVAN ANT THE BRAKE PADS WENT OUT AT 14756 WITH NO WARNING. IT WAS CHRISTMAS EVE MY WIFE WAS NINE MONTHS PREGNANT AND I HAVE 2 SMALL CHILDREN. THERE WAS NO WARNING THEN SUDDENLY THE BRAKES WERE METAL TO METAL AND NO PARTS STORE OPEN WE WERE STRANDED. THEY WOULD NOT TOW IT UNDER WARRANTY. SO I HAD TO WAIT FOR A TOW ON CHRISTMAS EVE. DEALER SAID NOT UNDER WARRANTY NOT OUR PROBLEM I WAS LUCKY TO GET 14,000 OUT OF THEM THAT'S PATHETIC. THANKS CHRYSLER...... LAST ONE I EVER BUY.. *TR
NHTSA ODI #10297458
17,331 miles · Dec 29, 2009
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH SHE HEARD A GRINDING NOISE DURING BRAKE APPLICATION. THE VEHICLE WAS TAKEN TO THE DEALER FOR MAINTENANCE, THE ROTORS AND BRAKE PADS WERE REPLACED AT AN EXPENSE OF $357.10. THE FAILURE AND CURRENT MILEAGES WERE 17331.
NHTSA ODI #10297408
18,000 miles · Dec 20, 2009
Service Brakes, Hydraulic
SQUEAKING BRAKES AT 18,000 MILES. NEED MY ROTORS TURNED AND NEW PADS. I WAS APPALLED!! THERE HAS TO BE SOMETHING SAID WHEN THERE ARE SO MANY PEOPLE COMPLAINING ABOUT THE LIFE OF THESE BRAKES. CALLED CHRYSLER AND GOT THE "12 MOS. OR 12K, I'M SORRY" I'M NOT BUYING IT!! IMAGINE HOW MANY PEOPLE DO NOT REALIZE THIS IS NOT NORMAL. …
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SQUEAKING BRAKES AT 18,000 MILES. NEED MY ROTORS TURNED AND NEW PADS. I WAS APPALLED!! THERE HAS TO BE SOMETHING SAID WHEN THERE ARE SO MANY PEOPLE COMPLAINING ABOUT THE LIFE OF THESE BRAKES. CALLED CHRYSLER AND GOT THE "12 MOS. OR 12K, I'M SORRY" I'M NOT BUYING IT!! IMAGINE HOW MANY PEOPLE DO NOT REALIZE THIS IS NOT NORMAL. I WOULD LIKE TO SEE CHRYSLER BUILD OR BUY A BETTER QUALITY PRODUCT THAT WILL LAST AT LEAST 36,000. I PAID ALOT OF MONEY FOR MY NEW VAN SO I WOULD NOT HAVE TO WORRY ABOUT THIS KIND OF NONSENSE SO SOON. PLEASE, I PLEAD WITH EVERYONE WHO HAS THIS SAME COMPLAINT TO TAKE IT AS FAR AS YOU CAN. DON'T LET THE "CUSTOMER SERVICE" AT CHRYSLER JUST TELL YOU NOTHING CAN BE DONE, TAKE IT AS FAR AS YOU CAN. THERE IS STRENGTH IN NUMBERS PEOPLE, THIS IS AMERICA. WE CAN BUILD A CAR THAT LASTS 100,000 MILES WITHOUT AN OIL CHANGE, BUT ROTORS AND PADS ONLY LAST 13K TO 20 K, THAT'S JUST BOLOGNA AND WE ALL KNOW IT!! *TR
NHTSA ODI #10296498
16,000 miles · Dec 15, 2009
Service Brakes, Hydraulic
I OWN A 2008 DODGE CARAVAN. IT HAS 16,234 MILES ON IT. I TOOK IT IN TO BE SERVICED FOR ITS FIRST MAJOR SERVICE APPOINTMENT. THE MECHANIC AT THE DEALERSHIP CAME OUT TO TALK TO ME AND SAID THAT THE PADS, SHOES AND ROTORS WERE NEAR FAILURE. HE ALSO STATED THAT THE CAR WAS UNSAFE TO DRIVE IN THAT CONDITION. THIS WAS A DODGE DEALERS…
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I OWN A 2008 DODGE CARAVAN. IT HAS 16,234 MILES ON IT. I TOOK IT IN TO BE SERVICED FOR ITS FIRST MAJOR SERVICE APPOINTMENT. THE MECHANIC AT THE DEALERSHIP CAME OUT TO TALK TO ME AND SAID THAT THE PADS, SHOES AND ROTORS WERE NEAR FAILURE. HE ALSO STATED THAT THE CAR WAS UNSAFE TO DRIVE IN THAT CONDITION. THIS WAS A DODGE DEALERSHIP AND I ASSUME THAT THEY KNOW THEIR PRODUCT. I WAS CONCERNED ABOUT THE FAILURE SO I LOOKED INTO IT AND FOUND THAT THIS WAS A FAIRLY COMMON PROBLEM FOR OWNERS OF THIS CAR. *TR
NHTSA ODI #10295896
19,250 miles · Dec 9, 2009
Service Brakes, Hydraulic
BRAKES NEEDING REPLACEMENT UNDER 20,000 MILES ON A NEW VEHICLE LESS THAN 2 YRS OLD. THIS IS A COMMON & COSTLY PROBLEM TO HAVE ON THIS VEHICLE DESIGNED TO TRANSPORT FAMILIES. THERE IS A PROBLEM WITH THE BRAKES THAT DODGE/CHRYSLER NEEDS TO ADDRESS ASAP AND ISSUE A RECALL. *TR
NHTSA ODI #10295113
12,000 miles · Nov 26, 2009
Service Brakes, Hydraulic
I HAVE A 2008 DODGE GRAND CARAVAN THAT HAS HAD REPEATED BRAKE ISSUES. THE BRAKES WEAR OUT CONSTANTLY, WARPING THE ROTORS. TODAY, ON THE FREEWAY, THE BRAKES BINDED AND IT SMELLED LIKE WE WERE HAVING AN ELECTRICAL FIRE UNTIL WE REALIZED IT WAS OUR BRAKES SMOKING. THE VEHICLE HAS 26K MILES ON IT AND THE BRAKES HAVE BEEN REPL…
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I HAVE A 2008 DODGE GRAND CARAVAN THAT HAS HAD REPEATED BRAKE ISSUES. THE BRAKES WEAR OUT CONSTANTLY, WARPING THE ROTORS. TODAY, ON THE FREEWAY, THE BRAKES BINDED AND IT SMELLED LIKE WE WERE HAVING AN ELECTRICAL FIRE UNTIL WE REALIZED IT WAS OUR BRAKES SMOKING. THE VEHICLE HAS 26K MILES ON IT AND THE BRAKES HAVE BEEN REPLACED 3 TIMES. WE REPLACED THE BRAKE PADS OURSELVES AT ABOUT 12K MILES AFTER HEARING A LOUD GRINDING SOUND AND THE VAN SHUDDERING ENOUGH TO SHAKE YOUR HAND BACK AND FORTH ON THE STEERING WHEEL WHEN STOPPING AT LOW SPEEDS. IT SEEMED TO WORK FOR A WEEK OR TWO BUT THE PROBLEMS QUICKLY RETURNED. WE THEN DECIDED TO HAVE THE ROTORS TURNED TO SEE IF THIS WOULD FIX THE PROBLEM. IT SEEMED TO FIX THE PROBLEM AGAIN FOR A VERY SHORT WHILE. WE THEN PURCHASED AND INSTALLED BRAND NEW ROTORS WHICH AGAIN FIXED THE PROBLEM FOR A SHORT WHILE. SEEING AS WE HAD FAILED TO FIX THE PROBLEM, WE DECIDED TO TAKE IT TO THE DEALERSHIP AND HAVE THEM FIX OUR BRAKES. THEY OF COURSE SAID THAT THE BRAKES WERE NO LONGER UNDER WARRANTY BUT AS A GOODWILL GESTURE THEY WOULD REPAIR THE BRAKES FOR $50. THEY TURNED OUR FRONT ROTORS AGAIN, STATING THAT THE SHUDDERING WAS BECAUSE THE ROTORS WERE WARPED, AGAIN. AS I DROVE AWAY THAT DAY THE VAN DID THE SAME SHUDDERING. I IMMEDIATELY CALLED THE DEALERSHIP AND THEY STATED THAT THE BACK ROTORS WERE ALSO WARPED AND WOULD NEED TO BE REPLACED. THEY DID THAT AND EVERYTHING SEEMED FAIRLY OKAY FOR A COUPLE OF WEEKS AND THEN THE GRINDING NOISE SLOWLY CAME BACK AND THE SHUDDERING HAS RETURNED. IT HAS ONLY BEEN 3 MONTHS SINCE THE WHOLE BRAKE SYSTEM HAD BEEN REPAIRED! I HEAR A TSB HAS ALREADY BEEN ISSUED ON THE BRAKE PROBLEMS ON THIS MODEL WITH NUMEROUS CONSUMER COMPLAINTS. I WILL BE TAKING THE VAN TO THE DEALER TOMORROW TO SEE WHAT THEY SAY. *TR
NHTSA ODI #10293665
Mileage unknown · Nov 19, 2009
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. DURING A ROUTINE INSPECTION THE TECHNICIAN NOTICED THAT THE INSIDE OF THE REAR BRAKES WERE COMPLETELY WORN AND THAT THE OUTSIDE BRAKES LOOK BRAND NEW. A LOCAL MECHANIC STATED THAT HE HAS NO IDEA WHAT MAY HAVE CAUSED THE BRAKES TO WEAR ON THE INSIDE AND CONFIRMED THAT THE CONTACT NE…
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TL*THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. DURING A ROUTINE INSPECTION THE TECHNICIAN NOTICED THAT THE INSIDE OF THE REAR BRAKES WERE COMPLETELY WORN AND THAT THE OUTSIDE BRAKES LOOK BRAND NEW. A LOCAL MECHANIC STATED THAT HE HAS NO IDEA WHAT MAY HAVE CAUSED THE BRAKES TO WEAR ON THE INSIDE AND CONFIRMED THAT THE CONTACT NEEDED TO REPLACE THE REAR BRAKES. THE CONTACT IS CONCERNED OF THIS USUAL SAFETY ISSUE AND THAT A CRASH COULD OCCUR. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 43,200.
NHTSA ODI #10292886
20,000 miles · Nov 17, 2009
Electronic Stability Control (esc)Service Brakes, Hydraulic
DETAILS: UNEVEN BRAKE WEAR. REAR BRAKE CALIPERS,DO NOT RETRACT EVENLY. CALIPER PISTON HANGS UP ON ONE SIDE. ONE SIDE WILL BE WORN DOWN ALL THE WAY TO METAL AND THE PADS ON THE OPPOSITE WHEEL WILL BE BARELY TOUCHED. DEALER SAYS NOTHING IS WRONG. PARTS DEPARTMENT SAYS THEY ARE REPLACING MANY CALIPERS DUE TO THIS PROBLEM. S…
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DETAILS: UNEVEN BRAKE WEAR. REAR BRAKE CALIPERS,DO NOT RETRACT EVENLY. CALIPER PISTON HANGS UP ON ONE SIDE. ONE SIDE WILL BE WORN DOWN ALL THE WAY TO METAL AND THE PADS ON THE OPPOSITE WHEEL WILL BE BARELY TOUCHED. DEALER SAYS NOTHING IS WRONG. PARTS DEPARTMENT SAYS THEY ARE REPLACING MANY CALIPERS DUE TO THIS PROBLEM. STABILITY CONTROL MASKS THE PROBLEM SO IT GOES UNDETECTED UNTIL THE SOUND OF METAL TO METAL CONTACT IS HEARD. VEHICLE IS INSPECTED EVERY 3 MONTHS AND PADS REPLACED WHEN NECESSARY. THIS IS A MANUFACTURING DEFECT AND SHOULD BE COVERED UNDER WARRANTY. THE DEALER SAYS AFTER 12,000 MILES THEY ARE NOT RESPONSIBLE. *TR
NHTSA ODI #10292469
67,000 miles · Nov 16, 2009
Service Brakes, Hydraulic
2008 DODGE GRAND CARAVAN BRAKE PROBLEMS THAT ARE COSTING A FORTUNE TO REPAIR. CONSTANTLY HAVING TO REPLACE BRAKE PADS, ROTORS AND NOW CALIPERS ON A VAN WITH 67,000 MILES ON IT. EVERYTIME I TAKE MY VAN IN FOR SERVICE, I AM TOLD THAT THE BRAKES HAVE TO BE REPAIRED IMMEDIATELY BECAUSE THE VEHICLE ISN'T SAFE TO DRIVE. I HAVE THRE…
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2008 DODGE GRAND CARAVAN BRAKE PROBLEMS THAT ARE COSTING A FORTUNE TO REPAIR. CONSTANTLY HAVING TO REPLACE BRAKE PADS, ROTORS AND NOW CALIPERS ON A VAN WITH 67,000 MILES ON IT. EVERYTIME I TAKE MY VAN IN FOR SERVICE, I AM TOLD THAT THE BRAKES HAVE TO BE REPAIRED IMMEDIATELY BECAUSE THE VEHICLE ISN'T SAFE TO DRIVE. I HAVE THREE SMALL CHILDREN AND SAFETY IS MY NUMBER ONE CONCERN, BUT I CAN NOT AFFORD TO KEEP PUTTING MONEY INTO THIS VEHICLE THAT IS LESS THAN 2 YEARS OLD. THE FIRST BRAKE REPAIR WORK THAT HAD TO BE DONE WAS WHEN THE VEHICLE ONLY HAD 21,233 MILES ON IT. SINCE THEN, WE ARE PUTTING HUNDREDS OF DOLLARS INTO BRAKES EVERY COUPLE OF MONTHS. *TR
NHTSA ODI #10292267
Official recalls
8Jul 7, 2020
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence & remedy
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Steering: Steering Wheel/handle Bar
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Feb 11, 2014
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Consequence & remedy
Consequence: Failure of the rear axle may increase the risk of a crash.
Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Aug 3, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Equipment:appliance:air Conditioner
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal:sensor/control MODULE-INACTIVE
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Dec 8, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK At THE HEATING AND AIR CONDITIONER (HVAC) DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE HVAC DRAIN GROMMET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Jun 3, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY PASSENGER VEHICLES MANUFACTURED FROM FEBRUARY 2007 THROUGH SEPTEMBER 2009. SOME OF THE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY ROUTED WIRE HARNESS THAT MAY HAVE A CONDITION WHERE THE LOWER SLIDING DOOR HINGE BRACKET CAN MAKE CONTACT AND WEAR THROUGH THE WIRE INSULATION.
Consequence & remedy
Consequence: A SHORT CIRCUIT COULD OCCUR INSIDE THE SLIDING DOOR, OVERHEATING THE LATCH, POSSIBLY RESULTING IN A FIRE.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 15, 2010. OWNERS MAY CONTACT CHRYSLER TOLL-FREE AT 1-800-853-1403.
Sep 11, 2009
ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
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