Electrical System. Review the 815 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 293 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes, Hydraulic. Review the 133 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

23 crash reports16 fire reports12 injury reports

Electrical System complaints

815 reports

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27,700 miles · Aug 5, 2010

Electrical System

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2008 GR. CARAVAN - ELECTRICAL/COMPUTER ISSUE. EVENTS - NOTHING CONSISTENT (SO FAR) SYMPTOMS: INTERMITTENT ISSUE, NOT ABLE TO RECREATE. W/ OR W/O KEY IN IGNITION, HORN WILL BLARE, DUMMY LIGHTS APPEAR, WIPERS (FRNT/BACK) TURN ON, FLUID SQUIRTS, NO A/C FAN (FRNT ONLY). WILL STOP AFTER SEVERAL MINUTES, NORMALLY. REMOVE BATTERY CBL AND WAIT, SEEMS TO ALLOW RESET. NEXT TIME START VAN, ENGINE LIGHT (NO CODES FOUND). WILL GO OFF AFTER 2 DRIVE CYCLES. SOMETIMES TRANSMISSION WILL NOT SHIFT OUT OF 1ST GEAR. TURN OFF AND RESTART, SEEMS TO RESOLVE THAT ISSUE. OWNED VAN 8 WEEKS, THIS HAS OCCURRED 5 TIMES SPREAD OUT OVER THAT PERIOD. TWO INSTANCES OF 5, THE ABS SYSTEM INITIATED WHILE DRIVING (SAME OTHER SYMPTOMS W/HORN WIPER AT THE SAME TIME, SEEM TO BE RELATED). CAUSED UNEXPECTED DRIVING BEHAVIOR WHEN THAT OCCURRED (BRAKES KICKED IN AUTOMATICALLY AND TRANSMISSION TRIED TO DOWNSHIFT). DIAGNOSIS: DEALER HAS REPLACED HORNS, SINCE THEY BURNED OUT (NO TOOLS TO PULL BATTERY CABL). SEARCHED CODES (NONE STORED). SAYS, I HAVE TO BRING IT IN WHEN I'M EXPERIENCING ISSUE:( STARTED IN JUNE '10 AND HAS OCCURRED SPORADICALLY SINCE. LAST INCIDENT 8/4/10. OCCURRED MULTIPLE TIMES.. *TR

NHTSA ODI #10347394

44,000 miles · Jul 11, 2010

Electrical SystemPower TrainStructure

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I HAVE HAD PROBLEMS WITH THE POWER DOORS REOPENING THEMSELVES ON THIS VAN. I HAVE HAD ITEMS GET TRAPPED INSIDE OF THE DOORS OF THIS VAN AS WELL. I CONTACTED THE DEALER ABOUT IT AND OF COURSE COULD NOT GET IT TO DUPLICATE THE PROBLEM. I HAD ALSO SAID SOMETHING ABOUT PROBLEMS WITH THE ACCELERATOR BEING SLUGGISH IN RESPONSE AND THE DEALER SAID THEY COULDN'T GET IT TO DUPLICATE THAT PROBLEM EITHER. THEY SAID IT WAS JUST THE COMPUTER TAKING A LITTLE LONGER TO RESPOND TO THE ACCELERATOR WHICH I FEEL IS A SAFETY HAZARD. I HAVE ALSO HAD PROBLEMS WITH THE OVERHEAD CONSOLE COMING DOWN WHEN THE REAR DOOR IS SHUT. I DID NOT REALIZE IT HAD COME DOWN ONE TIME AND I CLIMBED INTO THE BACK AREA AND HIT MY HEAD ON THE PLASTIC PART WHICH CAUSED A SEVERE CUT TO MY HEAD AND TOOK A WHILE FOR THE BLEEDING TO STOP. I SHOWED THE DEALER THE PROBLEM AND THEY SAID OH THAT'S A PLASTIC PIECE SO IF YOU WANT THAT TO BE RIGHT YOU HAVE TO PAY YOURSELF TO HAVE IT FIXED BECAUSE ITS CONSIDERED "NORMAL WEAR". I FEEL THAT THESE ARE ALL SEVERE SAFETY ISSUES WITH THESE VEHICLES. *TR

NHTSA ODI #10342544

38,000 miles · Apr 19, 2010

Electrical SystemSteering

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WHILE DRIVING, WITH NO WARNING, VEHICLE STALLS (ENGINE DIES) STEERING COLUMN LOCKS AND BRAKES ARE HARD, THEIR IS NO CONTROL OVER THE VEHICLE AND CAN'T GET OFF THE ROAD. I ALMOST GOT INTO A SERIOUS ACCIDENT, I WAS APPROACHING A MAJOR INTERSTATE HWY WHEN MY VEHICLE STALLED. THE DEALER MECH CAN'T FIND ANY PROBLEMS, NOTHING RECORDS ON THE MEMORY OR FLIGHT RECORDERS. THIS HAS HAPPENED TO THE MECH WHILE ON A TEST DRIVE, THEY SAY THEY CHECKED ALL THE COMPUTER WIRES AND WANT TO GIVE THE VEHICLE BACK AND STATES IT IS SAFE. *TR

NHTSA ODI #10326322

Mileage unknown · Dec 17, 2009

Electrical System

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THE DODGE GRAND CARAVAN IS A GOOD CAR WHEN IT WANTS TO BE. WE BOUGHT IT THINKING IT WOULD BE A GOOD CAR FOR THE KIDS AND TURNED OUT TO BE A LEMON. TWO WEEKS AFTER WE BOUGHT THE VEHICLE BRAND NEW, THE ENGINE SHUT OFF WHILE RUNNING MID DAY. I HAD IT TOWED TO THE DODGE DEALER BECAUSE EVERYTIME I STARTED THE CAR AND PUT IT IN DRIVE IT WOULD STALL. THE DEALER INSPECTED THE VEHICLE THE NEXT MORNING AND FOUND NOTHING WRONG WITH IT. I PICKED IT UP AND TOOK IT HOME. ON THE WAY HOME IN THE HOT PART OF THE DAY, THE VEHICLE STALLED ON ME ON THE HIGHWAY. I IMMEDIATELY TOOK IT TOO THE DEALER AND TOLD THEM THEY NEEDED TO FIX IT. THEY CALLED ME A DAY LATER AND ACCUSED ME OF PUTTING ETHANOL IN THE VEHICLE. I TOLD THEM TO GO '!@#$% THEMSELVES BECAUSE THERE ISN'T A GAS STATION WITH ETHANOL WITHIN 60 MILES OF MY HOUSE. I TOLD THEM TO DO WHAT THEY HAD TO DO TO FIX IT. THEY DRAINED THE FUEL SYSTEM AND TOOK OUT THE NEXT MORNING WITH NO PROBLEMS. I TOLD THE MANGER TO LET IT GOT HOT AND DRIVE IT TO AND FROM THE DEALERSHIP. HE DID JUST THAT AND TO HIS SURPRISE HE DIDN'T MAKE IT BACK TO THE DEALERSHIP. IT TURNS OUT IT WAS A COMPUTER CONTROL MODULE THAT WAS '!@#$% UP. WE HAVE TAKEN THE VEHICLE BACK TO THE DEALER FOUR TIMES BECAUSE OF BROKE LINKAGES AND ELECTRICAL PROBLEMS IN THE VEHICLE. IT HAS NOW BEEN 6 MONTHS SINCE THE VEHICLE HAS BEEN IN THE DEALER. IT HAS BEEN WORKING FINE "KNOCK ON WOOD". *TR

NHTSA ODI #10296314

29 miles · Aug 5, 2009

Electrical SystemEquipment Adaptive/mobilityStructure

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TL*THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE IS EQUIPPED WITH A REMOTE CONTROL THAT OPERATES THE REAR HATCH. THE REMOTE IS USED TO PLACE THE WHEELCHAIR INSIDE OF THE VEHICLE WITH THE LIFT. THE REMOTE CONTROL IS DEFECTIVE, AND OPENS AND CLOSES THE REAR HATCH AND SIDE DOORS WITHOUT WARNING WHETHER THE BUTTONS HAVE BEEN PRESSED OR NOT. THE MANUFACTURER STATED THAT THEY WOULD INVESTIGATE THE ISSUE, BUT HE HAS NOT YET HEARD A RESPONSE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY CLAIMED TO HAVE RESET THE REMOTE, BUT THE FAILURE STILL PERSISTS. THE CONTACT BELIEVES THAT THIS IS A SAFETY HAZARD BECAUSE IF THE VEHICLE IS PARKED AND UNATTENDED, IT COULD EASILY BE STOLEN DUE TO THE DOORS OPENING RANDOMLY. THE CONTACT STATED THAT THERE WAS A RECALL FOR THE REMOTE CONTROL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 29 AND CURRENT MILEAGE WAS 6,000. UPDATED 09/01/09. *LJ THE SLIDING DOORS WOULD OPEN ON THEIR OWN. UPDATED 09/03/09.*JB

NHTSA ODI #10279434

6,029 miles · Jul 20, 2009

Electrical SystemLatches/locks/linkages

TL*THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REMOTE SLIDING DOORS AND REAR HATCH WOULD OPEN AT WILL WHEN THE KEY REMOTE WAS IN THE HIS POCKET. HE TOOK THE VEHICLE TO THE DEALER, BUT THEY WOULD NOT ASSIST. WHEN THE CONTACT WOULD BARELY TOUCH THE REMOTE, THE DOORS WOULD OPEN. THE MANUFACTURER WOU…

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NHTSA ODI #10277443

25,034 miles · Apr 25, 2009

Electrical SystemService Brakes, HydraulicCrashInjury

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02/23/2009- PURCHASED 2008 DODGE GRAND CARAVAN- ON DAY OF PURCHASE I ASKED WHY BRAKES MADE A BARKING SOUND,WAS TOLD BECAUSE IT SAT IN PARKING LOT FOR A WHILE. ODOMETER-19230THE NEXT DAY THE VAN SHUT ITSELF OFF WHILE DRIVING DOWN THE ROAD. I COULD STEER AND THE ENGINE WAS RUNNING BUT I COULDN'T ACCELERATE AND ALL INSTRUMENT LIGHTING WAS OFF.I CALLED SALE AUTO MALL THE PLACE I BOUGHT IT AND THEY SAID CALL BACK IF IT HAPPENED AGAIN. SOMETIME IN MARCH TOOK IT BECAUSE THE STEERING KEEP PULLING ME TOWARDS THE CURB. THE SERVICE MANAGER OF SALE AUTO MALL TEST DROVE IT WITH ME IN IT AND DETECTED NOTHING WRONG. 4/01/2009- TOOK IT IN FOR OIL CHANGE. 04/06/2009 BRAKES FAILED COMING BACK FROM MOOREHEAD. CALLED SALE AUTO MALL, THEY REFERRED ME TO DODGE DEALERSHIP IN GREENVILLE, CALLED THEM AND ASKED FOR TOW, THEY REFUSED, THEY TOLD ME TO BRING IT AS FAR AS I COULD. WHEN I GOT THERE THEY SAID IT WASN'T UNDER WARRANTY AND THAT IT WOULD BE $370 TO FIX, I REFUSED AND THEY CHARGED ME $35 FOR LOOKING AT IT. 04/08/2009-TOOK IT TO BOYD'S HE REPAIRED BRAKES AND ROTORS FOR $150. 4/20/2009- BRAKES SPONGY AND SINKING CALL BOYD'S REFERRED ME TO DODGE DEALERSHIP IN NEW BERN, SEE THEM, SERVICE MANAGER STARTS THE TEST DRIVE WITH ME GOES TEN FEET AND HITS BRAKES,STOPS CAR SAYS I KNOWWHATS WRONG IT'S THE MASTER CYLINDER,ASKED ME TO GET OUT,SAYS HE WANTS HIS BRAKE MAN TO CHECK IT OUT. THEN THIRTY MINUTES LATER SENDS A MAN TO TELL ME THE PART HAS TO BE ORDER, HE GIVES ME MY KEYS AND TELLS ME THEY'LL CALL ME WHEN THE PART IS IN.4/23/09- DEALERSHIP CALLED ME SAID PART WAS IN, COULD I COME IN TODAY, TOLD HIM I WAS AT WORK, WHEN COULD I COME IN HE ASKED,I TOLD HIM MONDAY, HE SAID FINE. 04/24/2009- COMING HOME FROM WORK GOING 40 ON ARRLINGTON BLVD.SEE A LINE OF CARS IN FRONT OF ME START TO SLOW DOWN, SUDDENLY ALL CARS IN FRONT SLAM ON BRAKES TO A DEAD STOP,I SLAM ON MY BRAKES,BUT THEY GO ALL THE WAY TO THE BOTTOM OF FLOOR AND THE RATE OF SPEED DOESN'T CHANGE.I HIT THE SUV IN FRONT OF ME AT FULL SPEED. HELP! *TR

NHTSA ODI #10266724

13,124 miles · Apr 10, 2009

Electrical SystemService Brakes, Electric

BRAKE PADS HAD TO BE REPLACED AND ROTORS TURNED AT 13,000 MILES. ONLY MADE SOUND FOR ONE DAY GRINDING. NEVER HAD BRAKES ON ANY CAR I HAVE OWNED GO OUT WITH THAT FEW OF MILES. ESPECIALLY A NEW CAR. BATTERY WAS ALSO LEAKING AND INSIDE FUNCTIONS LIKE RADIO AND WIPERS, LOCKS , WINDOWS... SOMETIMES JUST DON'T WORK. IT ALSO FEELS LIKE…

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NHTSA ODI #10264921

7,859 miles · Nov 26, 2008

Electrical System

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IN MARCH 2008, I PURCHASE A NEW 2008 DODGE CARAVAN. SEVERAL MONTHS AGO, I STARTED TO HAVE PROBLEMS WITH THE VAN. WHEN DRIVING, ALL OF THE SUDDEN THE VAN WILL STALL. IT WILL IMMEDIATELY RESTART. HOWEVER, NO ELECTRICAL COMPONENTS WILL WORK. IE: HEADLIGHTS, HAZARD LIGHTS, WINDSHIELD WIPERS, BLOWER MOTOR, RADIO ETC. I CALLED THE DEALERSHIP THAT SOLD ME THE CAR AND ON OCTOBER 3. 2008. I TOOK THE VEHICLE IN FOR REPAIR. THEY RETURNED THE VEHICLE THE SAME DAY AND STATED THEY RECALIBRATED THE COMPUTER AND THAT SHOULD SOLVE THE PROBLEM. ON OCTOBER 15, 2008, THE VAN WAS BACK AT THE DEALER FOR THE SAME PROBLEM. THIS TIME THEY KEPT THE VAN UNTIL OCTOBER 29,2008 AT WHICH TIME THEY STATED THEY REPLACED THE COMPUTER AND AGAIN STATED WE SHOULD BE FINE. ON APPROXIMATELY NOVEMBER 13TH, 2008 WE HAD THE SAME PROBLEM FOR THE THIRD TIME. WE TOOK THE VAN INTO THE DEALER AND ALSO CALLED CHRYSLER DIRECTLY. WE WERE TOLD THAT A CHRYSLER ENGINEER WOULD GET INVOLVED AND WE WOULD GET THE PROBLEM TAKEN CARE OF. IT IS NOW NOVEMBER 26,2008 AND THE DEALER CALLED AND SAID THAT THEY COULD NOT DUPLICATE THE PROBLEM AND THEREFORE THERE WAS NOTHING MORE THEY COULD DO. THEY STATED TO DRIVE THE VEHICLE UNTIL THIS PROBLEM OCCURS AGAIN AND THEN RATHER THAN RESTART THE VAN, HAVE IT TOWED TO THE DEALERSHIP. MY HUSBAND SPOKE WITH THE DISTRICT MANAGER OF CHRYSLER, BRANDIE WAGNER, AND SHE TOLD HIM THAT THERE IS NOTHING SHE CAN DO. MY HUSBAND ASKED HER TO PUT HER FAMILY IN THIS SITUATION AND HOW WOULD SHE FEEL. SHE RESPONDED THAT THIS IS A VERY DANGEROUS SITUATION. HOWEVER, THERE IS NO WAY TO CONVINCE HER SUPERVISORS TO REPLACE THE VEHICLE UNTIL SHE OR CHRYSLERS TECHNICIANS SEE THIS PROBLEM OCCUR FOR THEMSELVES. THIS IS A VERY DANGEROUS SITUATION. IF DRIVING THE VAN AT NIGHT AND THIS HAPPENS AND WE HAVE NO WORKING LIGHTS, THIS NOT ONLY PUTS MY FAMILY IN JEOPARDY BUT ALSO THE GENERAL PUBLIC THAT IS DRIVING AROUND US. *TR

NHTSA ODI #10249974

14,154 miles · Oct 14, 2008

Electrical SystemPower Train

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2008 DODGE GRAND CARAVAN THE CAR DIES WHILE DRIVING,OCCASIONALLY WON'T SHIFT AFTER DYING AND RESTARTING. ALL WARNING LIGHTS GO ON AND SOMETIMES STAY ON OR FLASH ON AND OFF. HAVE RETURNED TO DEALERSHIP SEVERAL TIMES AND THEY CAN'T FIND ANYTHING WRONG WITH IT. ALSO HAD SLIDING DOORS OPEN ON THEIR OWN HAD THAT FIXED THEN THEY WOULDN'T CLOSE WITH BACK ACCESS BUTTON, APPARENTLY CAUSED BY A LOOSE WIRE HAD THAT REPAIRED, THEN REAR BUMPER WARPED SO BACK DOOR WOULDN'T OPEN, HAD TO TAKE IT IN TO HAVE THAT FIXED, BASICALLY MY CAR IS IN FOR REPAIR MOST OF THE TIME AND I HAVE A SMALL RENTAL OF WHICH THIS TIME I HAD TO PAY FOR A CRACKED WINDSHIELD AND IT COSTS ME 50.00 EVERY TIME I HAVE TO RENT ONE. I HAVE 4 SPECIAL NEEDS CHILDREN WHO HAVE APPOINTMENTS UP TO 300 MILES AWAY FROM HOME. I AM A SINGLE MOM AND TRAVELING ALONE WITH MY CHILDREN AND NO LONGER FEEL SAFE DRIVING WITH THEM FOR THESE DISTANCES. THE LAS TIME THE CAR DIED I ALSO HAD TWO FOSTER CHILDREN WITH ME, SIX KIDS AND THE CAR DIED WHILE DRIVING IT AND THEY CAN'T FIND ANYTHING WRONG WITH IT SO I BRING IT HOME SOMETIMES WITH 200 MILES ADDED ON IT AND AN EMPTY GAS TANK. I THINK IT'S TIME CHRYSLER CORP. TAKE THE VEHICLE OFF MY HANDS SO I CAN PURCHASE A RELIABLE VEHICLE. *TR

NHTSA ODI #10245395

Official recalls

20V396000 · Air Bags:frontal:driver Side:inflator Module; Steering: Steering Wheel/handle Bar

Jul 7, 2020

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Consequence & remedy

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Steering: Steering Wheel/handle Bar

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

16V047000 · Air Bags:frontal

Jan 29, 2016

FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.

Consequence & remedy

Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.

14V373000 · Air Bags; Electrical System:ignition:switch

Jun 26, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Additional source detail variants (2)

Air Bags

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Electrical System:ignition:switch

14V055000 · SUSPENSION:REAR:AXLE:NON-POWERED Axle Assembly

Feb 11, 2014

Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.

Consequence & remedy

Consequence: Failure of the rear axle may increase the risk of a crash.

Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.

11V394000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Equipment:appliance:air Conditioner

Aug 3, 2011

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.

Consequence & remedy

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Additional source detail variants (3)

Equipment:appliance:air Conditioner

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Air Bags:frontal:sensor/control MODULE-INACTIVE

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Air Bags:frontal

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

10V611000 · Equipment:appliance:air Conditioner

Dec 8, 2010

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK At THE HEATING AND AIR CONDITIONER (HVAC) DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT.

Consequence & remedy

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE HVAC DRAIN GROMMET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

10V235000 · Electrical System:wiring

Jun 3, 2010

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY PASSENGER VEHICLES MANUFACTURED FROM FEBRUARY 2007 THROUGH SEPTEMBER 2009. SOME OF THE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY ROUTED WIRE HARNESS THAT MAY HAVE A CONDITION WHERE THE LOWER SLIDING DOOR HINGE BRACKET CAN MAKE CONTACT AND WEAR THROUGH THE WIRE INSULATION.

Consequence & remedy

Consequence: A SHORT CIRCUIT COULD OCCUR INSIDE THE SLIDING DOOR, OVERHEATING THE LATCH, POSSIBLY RESULTING IN A FIRE.

Remedy: CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 15, 2010. OWNERS MAY CONTACT CHRYSLER TOLL-FREE AT 1-800-853-1403.

09V351000 · Service Brakes, Hydraulic

Sep 11, 2009

ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.

Consequence & remedy

Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.

Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP14004 · Totally Integrated Power Module Failure

Opened Sep 25, 2014 · Closed Jul 24, 2015

Status: closed (inferred from source dates) · Electrical System

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

RQ14002 · Air Bag Non-Deployment/Engine Stall

Opened Jun 16, 2014 · Closed Mar 2, 2015

Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972

Additional source detail variants (2)

Air Bags

Electrical System:ignition:module