NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
815 reportsClear category filter75,000 miles · May 16, 2011
Electrical SystemEngine And Engine Cooling
WHEN KEY IS INSERTED INTO THE IGNITION AND TURNED, THE VEHICLE DOES NOT START. THE STARTER MAKES A CLICK SOUND BUT DOES NOT TURN OVER. SEVERAL ATTEMPTS TURNING THE KEY ARE NEEDED TO START THE VEHICLE. SOMETIMES AFTER TRYING 5-10 TRIES WITH NO START, PULLING THE KEY OUT AND REINSERTING OR OPENING THE DRIVER DOOR WITH THE KEY REMO…
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WHEN KEY IS INSERTED INTO THE IGNITION AND TURNED, THE VEHICLE DOES NOT START. THE STARTER MAKES A CLICK SOUND BUT DOES NOT TURN OVER. SEVERAL ATTEMPTS TURNING THE KEY ARE NEEDED TO START THE VEHICLE. SOMETIMES AFTER TRYING 5-10 TRIES WITH NO START, PULLING THE KEY OUT AND REINSERTING OR OPENING THE DRIVER DOOR WITH THE KEY REMOVED WILL START THE VEHICLE. EVENTUALLY, THE CAR WILL START NORMALLY. FIRST IT SEEMED TO HAPPEN ON AFTER THE ENGINE WAS HOT OR HOT OUTSIDE 85 OR HOTTER, BUT IT GOT WORSE. I TOOK IT TO THE DEALER, I TOLD THEM I CHECKED THE STARTER SOLENOID AND IT WASN'T READING 12 VOLTS WHEN VAN WOULDN'T START ONLY READING UNDER 5 VOLTS, WHEN THE VAN WOULD START IT WOULD READ ABOUT 10 VOLTS. THE FIRST TRIP TO THE DEALER THEY REPLACED A STARTER MOTOR, WITH IN TWO DAYS IT HAPPENED AGAIN, THEY REPLACED THE STARTER MOTOR AGAIN WITH MOPER BRAND STARTER MOTOR. THIS STILL DID NOT FIX THE PROBLEM. I SWITCH THE BATTERY WITH MY OTHER CAR TO CONFIRM NOT BATTERY. STILL VAN HAS STARTING PROBLEMS. I WAS ABLE TO LEAVE VAN WITH DEALER FOR A WEEK, THEY COULDN'T REPRODUCE THE PROBLEM, BUT WHEN I GOT IN THE VAN ALL THE ELECTRONICS WERE TURNED OFF, RADIO, AC.. THAT WAS NOT AN ACCURATE TEST. THE VAN STILL HAS INTERMITTENT STARTING PROBLEMS. WHEN WINTER CAME THE STARTING PROBLEMS STOPPED. BUT THIS SPRING AND SUMMER IS ALMOST HERE THE STARTING PROBLEM HAS OCCURRED AGAIN. WE DON'T IF THE VAN WILL START OR LEAVE US STRANDED.
NHTSA ODI #10401864
63,000 miles · Apr 22, 2011
Electrical SystemElectronic Stability Control (esc)Engine And Engine Cooling
THIS IS AN ON GOING PROBLEM WITH OUR MINI VAN. THE VEHICLE SHUTS ITSELF OFF FOR NO APPARENT REASON WHILE IN GEAR. WE HAVE THE WIN MODULE REPLACED AS HAS BEEN RECALLED IN NEW MODELS, BUT THIS DID NOT FIX THE PROBLEM. AS A FAMILY WE ARE CONCERNED FOR OUR SAFETY WHILE DRIVING THIS VEHICLE. INTERNET RESEARCH HAS TURNED UP CLUES …
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THIS IS AN ON GOING PROBLEM WITH OUR MINI VAN. THE VEHICLE SHUTS ITSELF OFF FOR NO APPARENT REASON WHILE IN GEAR. WE HAVE THE WIN MODULE REPLACED AS HAS BEEN RECALLED IN NEW MODELS, BUT THIS DID NOT FIX THE PROBLEM. AS A FAMILY WE ARE CONCERNED FOR OUR SAFETY WHILE DRIVING THIS VEHICLE. INTERNET RESEARCH HAS TURNED UP CLUES THAT CHRYSLER KNOWS THERE IS A PROBLEM AND IS REFUSING TO ACT ON A SOLUTION.
NHTSA ODI #10397756
13,000 miles · Apr 12, 2011
Electrical System
WHEN KEY IS INSERTED INTO THE IGNITION AND TURNED, THE VEHICLE DOES NOT START. THE STARTER MAKES A CLICK SOUND BUT DOES NOT TURN OVER. SEVERAL ATTEMPTS TURNING THE KEY ARE NEEDED TO START THE VEHICLE. SOMETIMES AFTER TRYING 5-10 TRIES WITH NO START, PULLING THE KEY OUT AND REINSERTING WILL START THE VEHICLE. EVENTUALLY, THE CAR …
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WHEN KEY IS INSERTED INTO THE IGNITION AND TURNED, THE VEHICLE DOES NOT START. THE STARTER MAKES A CLICK SOUND BUT DOES NOT TURN OVER. SEVERAL ATTEMPTS TURNING THE KEY ARE NEEDED TO START THE VEHICLE. SOMETIMES AFTER TRYING 5-10 TRIES WITH NO START, PULLING THE KEY OUT AND REINSERTING WILL START THE VEHICLE. EVENTUALLY, THE CAR WILL START NORMALLY. THE BATTERY HAS BEEN CHECKED AND FULLY CHARGED DURING ALL INCIDENTS. THIS HAS HAPPENED APPROXIMATELY 20 DIFFERENT TIMES OVER THE LAST 5 MONTHS. IT HAS BEEN BROUGHT TO THE DEALER TWICE FOR THIS ISSUE THE DEALER HAS NOT BEEN ABLE TO REPRODUCE THE FAILURE. RECENTLY, THIS PROBLEM HAS BEEN OCCURRING MORE FREQUENTLY. THIS NOT A SAFE FEELING NOT KNOWING THAT MAYBE THE NEXT TIME, I WILL BE STRANDED. FRUSTRATING SINCE THERE IS A KNOWN PROBLEM BUT THE DEALER WILL NOT DO ANYTHING ABOUT IT. IT WAS BROUGHT IN 10/12/2010 AND 3/28/2011. SINCE THE LAST VISIT, THE PROBLEM HAS OCCURRED 3 DIFFERENT TIMES.
NHTSA ODI #10397709
5,000 miles · Apr 12, 2011
Electrical SystemEngine And Engine Cooling
MAKING A LEFT TURN OUT OF THE PARKING LOT OF MY CHILD'S PARKING LOT, THE VEHICLE ENGINE STALLED WITH NO POWER. I HAD TO STOP WHERE I WAS SINCE IT WAS HARD TO STEER. PUT IT IN PARK AND STARTED THE VEHICLE. IT DROVE NORMALLY AFTER WITH NO ERROR CODES BUT WAS A DANGEROUS SITUATION IN FULL MORNING TRAFFIC. TOOK IT TO THE DEALER BUT …
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MAKING A LEFT TURN OUT OF THE PARKING LOT OF MY CHILD'S PARKING LOT, THE VEHICLE ENGINE STALLED WITH NO POWER. I HAD TO STOP WHERE I WAS SINCE IT WAS HARD TO STEER. PUT IT IN PARK AND STARTED THE VEHICLE. IT DROVE NORMALLY AFTER WITH NO ERROR CODES BUT WAS A DANGEROUS SITUATION IN FULL MORNING TRAFFIC. TOOK IT TO THE DEALER BUT THEY WERE NOT ABLE TO REPRODUCE IT.
NHTSA ODI #10396326
Mileage unknown · Mar 15, 2011
Electrical SystemPower TrainService Brakes, Hydraulic
TL*THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN SHE STARTED THE VEHICLE, THE SPEEDOMETER WAS NON-FUNCTIONAL AND THE ENGINE, ESC AND ABS LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE TRANSMISSION ALSO HAD TO BE REPLACED IN JANUARY 2009 AND THE VEHICLE WOULD JERK INTERMITTENTLY. THE BRAKES WERE DEFEC…
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TL*THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN SHE STARTED THE VEHICLE, THE SPEEDOMETER WAS NON-FUNCTIONAL AND THE ENGINE, ESC AND ABS LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE TRANSMISSION ALSO HAD TO BE REPLACED IN JANUARY 2009 AND THE VEHICLE WOULD JERK INTERMITTENTLY. THE BRAKES WERE DEFECTIVE AND WERE REPLACED BY A LOCAL MECHANIC. IN 2010, THE INSTRUMENT PANEL SUDDENLY STOPPED WORKING; THE WINDSHIELD WIPERS AND TURN SIGNALS ALSO DID NOT FUNCTION. THE DEALER REPAIRED THE FAILURE. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED ASSISTANCE WITH THE OTHER ISSUES ASIDE FROM THE SPEEDOMETER AND LIGHTS ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT REPAIRED FOR THE SPEEDOMETER AND LIGHT FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 57,000. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10390211
Mileage unknown · Feb 9, 2011
Electrical SystemEngine And Engine CoolingEquipment
2008 DODGE GRAND CARAVAN. CONSUMER STATES THERE HAVE BEEN FIVE RECALLS FOR HER VEHICLE AND HAD PROBLEMS BEFORE THE RECALLS WERE ANNOUNCED. SHE WOULD LIKE TO TERMINATE HER LEASE EARLY. *KB IN JUNE 2009, THE VEHICLE NEEDED NEW FRONT BRAKE PADS AND ROTORS AT ONLY 15,000 AND AGAIN IN AUGUST 2010. IN THE SPRING, THE VEHICLE HAD NO …
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2008 DODGE GRAND CARAVAN. CONSUMER STATES THERE HAVE BEEN FIVE RECALLS FOR HER VEHICLE AND HAD PROBLEMS BEFORE THE RECALLS WERE ANNOUNCED. SHE WOULD LIKE TO TERMINATE HER LEASE EARLY. *KB IN JUNE 2009, THE VEHICLE NEEDED NEW FRONT BRAKE PADS AND ROTORS AT ONLY 15,000 AND AGAIN IN AUGUST 2010. IN THE SPRING, THE VEHICLE HAD NO AIR CONDITION. THE DEALER INFORMED THE CONSUMER THE PART WAS MANUFACTURED TOO SHORT AND FROZE DURING THE WINTER, WHICH CAUSED FLUID TO LEAK OUT. THE PROBLEM WAS RESOLVED AFTER 3 WEEKS. IN JUNE 2010, THE SAME HOSE RUPTURED AND AGAIN THE CONSUMER WAS LEFT WITH NO A/C. THE RADIATOR CAP HAD TO BE REPAIRED WHICH WAS WHY THE CONSUMER HAD TO KEEP ADDING COOLANT. THE WASHER FLUID SENSOR WAS NOT WORKING AND NEEDED TO BE REPLACED. IN AUGUST 2010, THE POWER SLIDING DOOR STOPPED FUNCTIONING FOR DAYS. WHEN THE CONSUMER TOOK THE VEHICLE TO THE DEALER, THEY WERE UNABLE TO FIND A PROBLEM. HOWEVER, TWO MONTHS LATER A RECALL WAS ISSUED. THE CONSUMER STATED SHE ALSO EXPERIENCED POWER FAILURES WITH THE VEHICLE. EACH TIME THE PROBLEM OCCURRED THE ENGINE WOULD RUN, BUT NOTHING ELSE IN THE VEHICLE WORKED, SUCH AS THE WINDOWS, LOCKS, WINDSHIELD WIPERS AND INTERIOR LIGHTS ETC. THE PROBLEM WAS SPORADIC AND EACH TIME THE CONSUMER WENT TO THE DEALER, THEY WERE UNABLE TO FIND ANY PROBLEMS. *JB
NHTSA ODI #10380676
62,000 miles · Oct 22, 2010
Electrical System
TL*THE CONTACT OWNS A 2008 DODGE CARAVAN. WHILE TRAVELING 10 MPH THE CONTACT NOTICED THAT THE WINDSHIELD WIPER, HEADLIGHTS, DOOR LOCK MECHANISM, AND HORN ALL SIMULTANEOUSLY TURNED ON WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE THE CONTACT HAD THE WIRING HARNESS REPLACED ON THE FRONT DRIVER SIDE DOOR; HOWEVER, …
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TL*THE CONTACT OWNS A 2008 DODGE CARAVAN. WHILE TRAVELING 10 MPH THE CONTACT NOTICED THAT THE WINDSHIELD WIPER, HEADLIGHTS, DOOR LOCK MECHANISM, AND HORN ALL SIMULTANEOUSLY TURNED ON WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE THE CONTACT HAD THE WIRING HARNESS REPLACED ON THE FRONT DRIVER SIDE DOOR; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 62000.
NHTSA ODI #10361803
43,000 miles · Sep 27, 2010
Electrical SystemExterior LightingInterior Lighting
WHILE DRIVING OR PARKED & TURNED OFF WITH NO ONE NEAR THE VAN, THE ENGINE STARTS, THE HORN STARTS BLARING, THE WIPERS TURN ON FULL BLAST, THE WIPER FLUID SHOOTS OUT, AND LIGHTS WONT WORK! AT FIRST, WE COULD DISCONNECT BATTERY OR RELAY & IT WOULD STOP. THE LAST TIME, WE HAD TO DISCONNECT ALTERNATOR. THIS IS A MAJOR SAFETY ISSU…
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WHILE DRIVING OR PARKED & TURNED OFF WITH NO ONE NEAR THE VAN, THE ENGINE STARTS, THE HORN STARTS BLARING, THE WIPERS TURN ON FULL BLAST, THE WIPER FLUID SHOOTS OUT, AND LIGHTS WONT WORK! AT FIRST, WE COULD DISCONNECT BATTERY OR RELAY & IT WOULD STOP. THE LAST TIME, WE HAD TO DISCONNECT ALTERNATOR. THIS IS A MAJOR SAFETY ISSUE! *TR
NHTSA ODI #10357784
32,000 miles · Aug 15, 2010
Electrical System
TAIL LIGHTS HAVE QUIT FLASHING WHEN THE DOORS ARE LOCKED OR UNLOCKED WITH THE REMOTE CONTROLS 32,000 PLUS MILES ON VEHICLE. HEAD LIGHTS STILL WORK WITH REMOTE CONTROL. *TR
NHTSA ODI #10349507
25,000 miles · Aug 10, 2010
Electrical SystemEngine And Engine CoolingEquipmentFire
TL*THE CONTACT OWNED A DODGE GRAND CARAVAN XLT. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED WHITE SMOKE COMING OUT OF THE HOOD OF THE VEHICLE NEAR THE WINDSHIELD. A PASSENGER ATTEMPTED TO MOVE THE VEHICLE AND BLACK SMOKE WAS ON THE OUTSIDE AND INSIDE OF THE VEHICLE. FIRE WAS ON THE GROUND AND THE FLAMES WERE 5 FEET TALL. …
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TL*THE CONTACT OWNED A DODGE GRAND CARAVAN XLT. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED WHITE SMOKE COMING OUT OF THE HOOD OF THE VEHICLE NEAR THE WINDSHIELD. A PASSENGER ATTEMPTED TO MOVE THE VEHICLE AND BLACK SMOKE WAS ON THE OUTSIDE AND INSIDE OF THE VEHICLE. FIRE WAS ON THE GROUND AND THE FLAMES WERE 5 FEET TALL. SHE WAS ABLE TO EXTINGUISH THE FLAMES WITH CANS OF SODA. THE CONSUMERS HUSBAND JUMPED IN THE VEHICLE TO BACK IT UP AND AS HE DID, THE VEHICLE LOST ALL POWER. THE PASSENGER STATED THAT FOUR TREES AND THE GRASS CAUGHT FIRE. THE FIRE DEPARTMENT WAS CALLED AND THE VEHICLE EXPLODED. A NEIGHBOR EXTINGUISHED THE FIRE IN THE TREES AND GRASS; HOWEVER, THE VEHICLE CONTINUED TO BURN. A SHERIFF AND FIRE DEPARTMENT REPORT WERE FILED. THE CONTACT STATED THAT NO ONE WAS INJURED. SINCE SHE HAD A HEART CONDITION, A PARAMEDIC CAME AND GAVE HER OXYGEN. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 25,000. UPDATED EVOQ 09/20/10 PRIOR TO THE FIRE, THE AIR CONDITIONER CRUISE CONTROL AND READ PASSENGER DOOR STOPPED WORKING. UPDATED EVOQ 11/09/10*JB
NHTSA ODI #10348436
Official recalls
8Jul 7, 2020
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence & remedy
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Steering: Steering Wheel/handle Bar
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Feb 11, 2014
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Consequence & remedy
Consequence: Failure of the rear axle may increase the risk of a crash.
Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Aug 3, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Equipment:appliance:air Conditioner
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal:sensor/control MODULE-INACTIVE
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Dec 8, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK At THE HEATING AND AIR CONDITIONER (HVAC) DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE HVAC DRAIN GROMMET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Jun 3, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY PASSENGER VEHICLES MANUFACTURED FROM FEBRUARY 2007 THROUGH SEPTEMBER 2009. SOME OF THE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY ROUTED WIRE HARNESS THAT MAY HAVE A CONDITION WHERE THE LOWER SLIDING DOOR HINGE BRACKET CAN MAKE CONTACT AND WEAR THROUGH THE WIRE INSULATION.
Consequence & remedy
Consequence: A SHORT CIRCUIT COULD OCCUR INSIDE THE SLIDING DOOR, OVERHEATING THE LATCH, POSSIBLY RESULTING IN A FIRE.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 15, 2010. OWNERS MAY CONTACT CHRYSLER TOLL-FREE AT 1-800-853-1403.
Sep 11, 2009
ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
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