NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
815 reportsClear category filter48,000 miles · Mar 8, 2012
Electrical System
ALL POWER IN THE DRIVER DOOR WENT DEAD. I DON'T HAVE MIRRORS, WINDOWS, ANYTHING. MY MECHANIC SAID THE PART I NEED IS ON NATIONAL BACKORDER, WITH A NEW PART NUMBER FROM CHRYSLER. THIS MEANS THAT ALL OF THE PARTS I CURRENTLY HAVE/NEED ARE OBSOLETE DUE TO A KNOWN ISSUE. TO HAVE A NEW PART NUMBER WOULD MEAN THAT THE PART WOULD N…
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ALL POWER IN THE DRIVER DOOR WENT DEAD. I DON'T HAVE MIRRORS, WINDOWS, ANYTHING. MY MECHANIC SAID THE PART I NEED IS ON NATIONAL BACKORDER, WITH A NEW PART NUMBER FROM CHRYSLER. THIS MEANS THAT ALL OF THE PARTS I CURRENTLY HAVE/NEED ARE OBSOLETE DUE TO A KNOWN ISSUE. TO HAVE A NEW PART NUMBER WOULD MEAN THAT THE PART WOULD NEED TO BE REDESIGNED FROM THE GROUND UP DUE TO A KNOWN ISSUE. THIS ISSUE MAY HAVE THE CHANCE TO GROW INTO A BIGGER ELECTRICAL PROBLEM IF I DIDN'T KNOW BETTER; WHICH WOULD LEAN TO FIRES, CRASHES, ETC AS ALL OF THE CARS BUILT RELY ON ELECTRICAL SIGNALS FOR POWER STEERING, BRAKES, DASH MESSAGE AREA, AIR BAGS, ETC. I'M SURPRISED THIS HASN'T BEEN RECALLED YET TO THE KNOWN ISSUES AND ISSUES IT COULD POTENTIALLY CAUSE. *TR
NHTSA ODI #10450822
37,104 miles · Feb 24, 2012
Electrical System
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, ALL OF THE WARNING LIGHTS ILLUMINATED, THE BRAKES ENGAGED, THE HORN BEGAN TO SOUND, AND THE WINDSHIELD WIPERS ACTIVATED. THE CONTACT WAS ABLE TO SUCCESSFULLY MANEUVER TO THE SHOULDER AND SHUT OFF THE VEHICLE. THE HORN CONTINUED TO SOUN…
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TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, ALL OF THE WARNING LIGHTS ILLUMINATED, THE BRAKES ENGAGED, THE HORN BEGAN TO SOUND, AND THE WINDSHIELD WIPERS ACTIVATED. THE CONTACT WAS ABLE TO SUCCESSFULLY MANEUVER TO THE SHOULDER AND SHUT OFF THE VEHICLE. THE HORN CONTINUED TO SOUND AND THE WINDSHIELD WIPERS REMAINED ACTIVATED FOR A FEW MINUTES. UPON RESTART, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS IN THE PROCESS OF BEING TOWED TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 37,104.
NHTSA ODI #10449205
61,000 miles · Feb 22, 2012
Electrical SystemExterior LightingVisibility
ON 4 OCCASIONS OUR 2008 DODGE GRAND CARAVAN HAS GONE INTO A MODE WHERE THE LIGHTS FLASH, THE HORN HONKS, THE WINDSHIELD WIPERS COME ON, WASHER FLUID SQUIRTS OUT, AND THE DOORS LOCK. WHEN MOVING, IT ALSO APPEARS TO DOWNSHIFT TO LOWER GEAR. ONCE IT STARTS, IT APPEARS THE ONLY WAY TO STOP IT IS TO LET IT RUN ITS COURSE WHICH CAN …
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ON 4 OCCASIONS OUR 2008 DODGE GRAND CARAVAN HAS GONE INTO A MODE WHERE THE LIGHTS FLASH, THE HORN HONKS, THE WINDSHIELD WIPERS COME ON, WASHER FLUID SQUIRTS OUT, AND THE DOORS LOCK. WHEN MOVING, IT ALSO APPEARS TO DOWNSHIFT TO LOWER GEAR. ONCE IT STARTS, IT APPEARS THE ONLY WAY TO STOP IT IS TO LET IT RUN ITS COURSE WHICH CAN TAKE UP TO 10 MINUTES (DISCONNECTING THE BATTERY DID NOT MAKE IT STOP). DURING THE TIME IT IS HAPPENING THE KEY FOB DOES NOT WORK. OF THE 4 TIMES IT HAS HAPPENED, IT HAS HAPPENED TWICE WHILE DRIVING AND TWICE WHILE SITTING STILL (ONCE WITH KEY IN IGNITION AND ONCE WITHOUT). I HAVE IT AT THE DEALER AND SO FAR IN 2 DAYS THEY HAVE NOT FOUND ANYTHING WRONG. THERE ARE LITERALLY HUNDREDS OF OTHER PEOPLE WITH 2008 DODGE GRAND CARAVANS WHO HAVE THIS EXACT SAME OR SIMILAR ISSUE. THIS IS A POTENTIALLY DANGEROUS ISSUE IF YOU HAPPEN TO BE MOVING WHEN IT HAPPENS. *TR
NHTSA ODI #10448979
70,000 miles · Jan 31, 2012
Electrical SystemEngine And Engine Cooling
WHEN UNLOCKING THE VAN, THE HORN STARTING BLOWING AND THE WINDSHIELD WIPERS STARTED GOING. AFTER DRIVING A FEW BLOCKS, THE VAN WENT INTO 2ND GEAR AT 4000 RPM. A MILE LATER, THE ENGINE CUT OFF WHILE DRIVING DOWN THE ROAD AND I BARELY GOT OFF THE ROAD IN TRAFFIC. A FEW WEEKS BEFORE THIS THE HEATER DID NOT WORK ONE EVENING. FOL…
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WHEN UNLOCKING THE VAN, THE HORN STARTING BLOWING AND THE WINDSHIELD WIPERS STARTED GOING. AFTER DRIVING A FEW BLOCKS, THE VAN WENT INTO 2ND GEAR AT 4000 RPM. A MILE LATER, THE ENGINE CUT OFF WHILE DRIVING DOWN THE ROAD AND I BARELY GOT OFF THE ROAD IN TRAFFIC. A FEW WEEKS BEFORE THIS THE HEATER DID NOT WORK ONE EVENING. FOLLOWING THAT INCIDENT THERE WAS AN EPISODE OF THE HORN BLOWING, WINDSHIELD WIPERS GOING, AND THE WASHER FLUID EMPTIED. THERE HAVE BEEN ABOUT 10 INCIDENTS SIMILAR TO THESE. THE FIRST INCIDENT WAS IN A PARKING LOT. WHEN I RETURNED TO THE CAR FROM SHOPPING, IT WAS OBVIOUS THAT THE WINDSHIELD WIPERS HAD TURNED THEMSELF ON. IT TOOK 15 MINUTES FOR THE INCIDENT OF HORN BLOWING AND WINDSHIELD WIPERS AND WASHER FLUID GOING TO CLEAR ITSELF. DISCONNECTING THE BATTERY DID NOT MAKE THE HORN AND WINDSHIELD WIPERS STOP CONCERNED ABOUT VAN STOPPING WHILE DRIVING. THIS IS A SERIOUS SAFETY ISSUE. *TT
NHTSA ODI #10446078
65,000 miles · Jan 13, 2012
Electrical SystemPower TrainSteering
DRIVING ABOUT 60MPH WITH THREE KIDS IN CAR WHEN KEY SWITCHED TO OFF POSITION. STEERING HARD UNTIL I SWITCHED THE CAR INTO NEUTRAL AND RESTARTED IT. THE KEY HAD DONE THIS ONCE BEFORE IN PARK AND ONCE WHILE DRIVING APROX 20MPH ON A DIRT RD. *TR
NHTSA ODI #10443680
Mileage unknown · Nov 30, 2011
Electrical SystemExterior Lighting
DRIVING AT RANDOM TIMES, SPEEDS, ETC, THE LIGHTS WOULD SUDDENLY FLASH, WIPERS TURN ON HIGH, WIPER FLUID COME OUT AND THE HORN WOULD HONK. SOMETIMES THIS WOULD LAST ONLY 2-3 SECONDS, SOMETIMES UP TO 10 MIUNTES. TURNING THE KEY OFF AND THEN BACK ON WOULD NOT CLEAR THE PROBLEM. TAKEN TO DEALER IN NOVEMBER 2010. THEY RE-FLASHED THE …
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DRIVING AT RANDOM TIMES, SPEEDS, ETC, THE LIGHTS WOULD SUDDENLY FLASH, WIPERS TURN ON HIGH, WIPER FLUID COME OUT AND THE HORN WOULD HONK. SOMETIMES THIS WOULD LAST ONLY 2-3 SECONDS, SOMETIMES UP TO 10 MIUNTES. TURNING THE KEY OFF AND THEN BACK ON WOULD NOT CLEAR THE PROBLEM. TAKEN TO DEALER IN NOVEMBER 2010. THEY RE-FLASHED THE PCM AND THE ISSUE DISAPPEARED FOR 12 MONTHS. PROBLEMS RESUMED IN NOVEMBER 2011. TAKEN TO DEALER. COULD NOT DIAGNOSE AND DECIDED TO CHANGE AN ACCESSORY CONTROL MODULE. SITUATION CAUSES VERY UNSAFE OPERATING CONDITION BY DISTRACTING DRIVER, OBSCURING DRIVERS VIEW, DISTRACTING OTHER DRIVERS, CAUSING SIGHT PROBLEMS FOR ONCOMING DRIVERS WITH UNCONTROLLED ILLUMINATION OF LIGHTING. *KB
NHTSA ODI #10437879
62,700 miles · Nov 21, 2011
Electrical System
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE GPS NAVIGATION SYSTEM, DVD PLAYER, AND RADIO FAILED TO OPERATE. THE MALFUNCTIONS OCCURRED INTERMITTENTLY AT ANY GIVEN SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO SEPARATE OCCASIONS FOR THE SAME FAILURE…
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TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE GPS NAVIGATION SYSTEM, DVD PLAYER, AND RADIO FAILED TO OPERATE. THE MALFUNCTIONS OCCURRED INTERMITTENTLY AT ANY GIVEN SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO SEPARATE OCCASIONS FOR THE SAME FAILURE. THE DVD PLAYER WAS REPLACED AND THE FAILURE CONTINUED TO OCCUR. THE CONTACT PLANNED TO TAKE THE VEHICLE BACK TO THE DEALER FOR THE THIRD TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,700. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10436616
80,000 miles · Sep 20, 2011
Electrical System
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THE HORN, AND THE WINDSHIELD WIPER FLUIDS ACTIVATED ON THEIR OWN INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST THAT LOCATED SEVERAL FAILURE CODES. THE DEALER CLEARED THE FAILURE CODES, BUT THE FAILURE WAS NOT CORRECTED. THE…
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TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THE HORN, AND THE WINDSHIELD WIPER FLUIDS ACTIVATED ON THEIR OWN INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST THAT LOCATED SEVERAL FAILURE CODES. THE DEALER CLEARED THE FAILURE CODES, BUT THE FAILURE WAS NOT CORRECTED. THE HORN AND WINDSHIELD WIPER FLUID CONTINUED TO ACTIVATE INTERMITTENTLY ON ITS OWN. THE MANUFACTURER STATED THAT THEY WERE NOT AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 80,000. UPDATED 10/11/11 *BF UPDATED 10/21/11
NHTSA ODI #10426405
51,200 miles · Sep 14, 2011
Electrical System
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 10V611000 (EQUIPMENT:ELECTRICAL:AIR CONDITIONER) AND THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. ONE WEEK AFTER REPAIRS, THE AIR CONDITIONING SYSTEM BEGAN TO BLOW HOT AIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER A…
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TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 10V611000 (EQUIPMENT:ELECTRICAL:AIR CONDITIONER) AND THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. ONE WEEK AFTER REPAIRS, THE AIR CONDITIONING SYSTEM BEGAN TO BLOW HOT AIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY ADVISED HIM THAT THE FAILURE WAS NOT RELATED TO THE RECALL. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,200. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10425473
58,000 miles · Sep 7, 2011
Electrical System
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN SXT. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE HORN BEGAN TO BLOW AND ALL OF THE LIGHTS WERE FLASHING ON AND OFF. THE WINDSHIELD WASHER FLUID SUDDENLY ACTIVATED. WHEN SHE ATTEMPTED TO UNLOCK THE VEHICLE, THE DOORS FAILED TO OPEN. THE VEHICLE RESET ITSEL…
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TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN SXT. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE HORN BEGAN TO BLOW AND ALL OF THE LIGHTS WERE FLASHING ON AND OFF. THE WINDSHIELD WASHER FLUID SUDDENLY ACTIVATED. WHEN SHE ATTEMPTED TO UNLOCK THE VEHICLE, THE DOORS FAILED TO OPEN. THE VEHICLE RESET ITSELF WITHIN A FEW MINUTES. THE VEHICLE WAS TAKEN TO A DEALER WHO ADVISED HER THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED HER THAT IT WAS THE FIRST OF THEY HEARD ABOUT THAT TYPE OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
NHTSA ODI #10424112
Official recalls
8Jul 7, 2020
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence & remedy
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Steering: Steering Wheel/handle Bar
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Feb 11, 2014
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Consequence & remedy
Consequence: Failure of the rear axle may increase the risk of a crash.
Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Aug 3, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Equipment:appliance:air Conditioner
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal:sensor/control MODULE-INACTIVE
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Dec 8, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK At THE HEATING AND AIR CONDITIONER (HVAC) DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE HVAC DRAIN GROMMET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Jun 3, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY PASSENGER VEHICLES MANUFACTURED FROM FEBRUARY 2007 THROUGH SEPTEMBER 2009. SOME OF THE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY ROUTED WIRE HARNESS THAT MAY HAVE A CONDITION WHERE THE LOWER SLIDING DOOR HINGE BRACKET CAN MAKE CONTACT AND WEAR THROUGH THE WIRE INSULATION.
Consequence & remedy
Consequence: A SHORT CIRCUIT COULD OCCUR INSIDE THE SLIDING DOOR, OVERHEATING THE LATCH, POSSIBLY RESULTING IN A FIRE.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 15, 2010. OWNERS MAY CONTACT CHRYSLER TOLL-FREE AT 1-800-853-1403.
Sep 11, 2009
ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
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