NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
298 reports57,000 miles · Mar 23, 2004
EquipmentVisibility
IAM THE OWNER OF A 2001 GRAND CARAVAN SPORT AND FROM DAY ONE THE POWER WINDOWS DRIVER AND PASSENGER ACTING UP.THEY WILL GO DOWN BUT I CANNOT BRING THEM UP AGAIN IMMEDIATELY,I'LL HAVE TO WAIT FOR A WHILE AND THEN COME UP A FEW INCHES , AND WAIT AGAIN, IT TAKES 5 MINUTES TO ROLL UP A POWER WINDOW.THE FIRST TIME CHRYSLER REPAIR THE…
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IAM THE OWNER OF A 2001 GRAND CARAVAN SPORT AND FROM DAY ONE THE POWER WINDOWS DRIVER AND PASSENGER ACTING UP.THEY WILL GO DOWN BUT I CANNOT BRING THEM UP AGAIN IMMEDIATELY,I'LL HAVE TO WAIT FOR A WHILE AND THEN COME UP A FEW INCHES , AND WAIT AGAIN, IT TAKES 5 MINUTES TO ROLL UP A POWER WINDOW.THE FIRST TIME CHRYSLER REPAIR THE SOLENOIDS UNDER WARRANTY, A YEAR LATER THE SAME WINDOWS START ACTING UP AGAIN TO THE POINT THAT I HAVE TO PULL THE WINDOW UP WITH MY HANDS AND SOMEBODY ELSE PUSHING THE BUTTON AT THE SAME TIME, A PROCESS THAT TAKES AT LEAST 10 MINUTES, SO MUCH FOR THE OPTION OF POWER WINDOWS .I CONTACT CHRYSLER ABOUT THE WINDOWS AND THE RESPONSE WAS IT'S NOT COVERED ANY MORE UNDER THEIR WARRANTY.A CAR COMPANY AS BIG AS CHRYSLER-BENZ ARE, IF THEY CANNOT MAKE POWER WINDOWS THAT WILL WORK , THEY SHOULD NOT BE ALLOWED TO OFFERED AS AN OPTION.*AK
NHTSA ODI #10063748
66,094 miles · Mar 16, 2004
SuspensionCrash
DRIVING AROUND A CURVE AT 35 MPH THE CAR WOULD NOT STRAIGHTEN OUT AND INSTEAD BEGAN FISHTAILING AND SPINNING OUT OF CONTROL. CAR RAN OFF THE ROAD UP AN INCLINE WHERE IT CAME TO REST. RIGHT FRONT WHEEL WAS PERPENDICULAR TO CAR WITH TIRE HANGING OFF OF RIM. WE LATER LEARNED THAT THE RIGHT CONTROL ARM HAD SNAPPED. MANUFACTURER …
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DRIVING AROUND A CURVE AT 35 MPH THE CAR WOULD NOT STRAIGHTEN OUT AND INSTEAD BEGAN FISHTAILING AND SPINNING OUT OF CONTROL. CAR RAN OFF THE ROAD UP AN INCLINE WHERE IT CAME TO REST. RIGHT FRONT WHEEL WAS PERPENDICULAR TO CAR WITH TIRE HANGING OFF OF RIM. WE LATER LEARNED THAT THE RIGHT CONTROL ARM HAD SNAPPED. MANUFACTURER CLAIMS I MUST HAVE HIT A VERY DEEP POTHOLE, BUT WE ARE UNAWARE OF ANY SUCH OCCURRENCE. NO DEEP POTHOLES EXISTED ON AREA OF ROAD WHERE CAR WENT OUT OF CONTROL. ALSO, THE TIRE RIM WAS NOT DAMAGED. *JB
NHTSA ODI #10062321
60,000 miles · Mar 5, 2004
Service Brakes, Hydraulic
THE BRAKE MASTER CYLINDER HAS FAILED TWICE: 4/02 AND 2/04. *JB
NHTSA ODI #10060500
38,139 miles · Mar 4, 2004
Suspension
BUSHINGS ON RIGHT LOWER CONTROL ARM FAILED. PROBLEM WAS NOT DIAGNOSED BY PRICE DODGE IN NEW CASTLE, DE, IN NOV '03, NECESSITATING REPLACEMENT OF ENTIRE FRONT SUSPENSION IN FEB '04.
NHTSA ODI #10060440
34,700 miles · Mar 2, 2004
Power Train
WHILE DRIVING 10 MPH TRANSMISSION FAILED. VEHICLE JERKED FORWARD, MADE A LOUD NOISE, AND THEN IT WAS HARD TO SHIFT GEARS. *AK
NHTSA ODI #10061162
Mileage unknown · Feb 8, 2004
Steering
VEHICLE BEGAN TO VIBRATE AND MAKE NOISE WHEN STEERING. PROBLEM ATTRIBUTABLE DUE TO LOSS OF POWER STEERING FLUID CAUSED BY CRACKED/BROKEN HOSES IN THE POWER STEERING SYSTEM.*AK
NHTSA ODI #10056786
45,000 miles · Jan 15, 2004
Exterior LightingVisibility
1) 1ST MONTH-THE TAILGATE LATCH WOULDN'T OPEN. 2) 1ST YEAR - THE DRIVER'S SIDE WINDOW WOULD PERIODICALLY FREEZE AND NOT GO UP. THEY SAID THEY COULDN'T FIX IT UNTIL IT STAYED BROKEN 3) 11/06/03 AT 45,000 MILES THE LIGHTS WHICH FLASH WHEN THE REMOTE UNLOCKS THE DOORS, FLASHED & COULDN'T BE TURNED OFF. THE HEADLIGHTS WOULD NOT …
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1) 1ST MONTH-THE TAILGATE LATCH WOULDN'T OPEN. 2) 1ST YEAR - THE DRIVER'S SIDE WINDOW WOULD PERIODICALLY FREEZE AND NOT GO UP. THEY SAID THEY COULDN'T FIX IT UNTIL IT STAYED BROKEN 3) 11/06/03 AT 45,000 MILES THE LIGHTS WHICH FLASH WHEN THE REMOTE UNLOCKS THE DOORS, FLASHED & COULDN'T BE TURNED OFF. THE HEADLIGHTS WOULD NOT WORK WHEN THIS HAPPENED. 4)11/09/03 THE HEADLIGHTS TURNED OFF WHILE DRIVING ON INTERSTATE THEN FLASHED BACK ON. IT HAPPENED 4 TIMES. TOTAL DARKNESS @ 70 MPH IS FRIGHTENING
NHTSA ODI #10071189
26,000 miles · Jan 15, 2004
Fuel System, Gasoline
WHEN REFUELING, I SLIGHTLY BUMPED THE GAS DOOR AND IT BROKE IN TWO. NOT A REAL BIG DEAL, BUT IT IS MADE OF PLASTIC AND IT BROKE VERY EASILY. NOT A GREAT DESIGN. HAVE THERE BEEN MORE COMPLAINTS OF THIS PROBLEM? THANK YOU
NHTSA ODI #10070298
Mileage unknown · Jan 15, 2004
Service Brakes, Hydraulic
I NOTICED THAT AT HIGHWAY SPEEDS 50-65 MPH THE VAN WOULD SHUTTER VIOLENTLY WHEN THE BRAKES WERE APPLIED MAKING IT VERY HARD TO STOP AND ALSO CAUSING THE VAN TO PULL LEFT OR RIGHT. AT LOWER SPEEDS I HAD THE SAME RESULTS. I NOTIFIED THE DEALER ABOUT THIS PROBLEM AND WAS TOLD THIS WAS NORMAL REACTION OF THE BRAKING SYSTEM. WHICH I …
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I NOTICED THAT AT HIGHWAY SPEEDS 50-65 MPH THE VAN WOULD SHUTTER VIOLENTLY WHEN THE BRAKES WERE APPLIED MAKING IT VERY HARD TO STOP AND ALSO CAUSING THE VAN TO PULL LEFT OR RIGHT. AT LOWER SPEEDS I HAD THE SAME RESULTS. I NOTIFIED THE DEALER ABOUT THIS PROBLEM AND WAS TOLD THIS WAS NORMAL REACTION OF THE BRAKING SYSTEM. WHICH I FOUND TO BE QUIT ODD SINCE I'VE NEVER EXSPRIENCED THIS TYPE OF PROBLEM BEFORE ON A CHRYSLER PRODUCT. FINALLY WITH 23075 MILES, I TOOK THE VAN IN TO HAVE THE FRONT ROTORS CHANGED BECAUSE THEY WHERE FOUND TO BE (WARPED). PLEASE NOTE THAT I TOOK THE VAN TO AN OUTSIDE VENDER (BRAKE SYSTEMS OF AMERICA)WHERE THEY DID A FULL INSPECTION OF THE BRAKING SYSTEM,AND TEST DRIVING THE VAN THEY FOUND THAT THE FRONT ROTORS WHERE WARPED.ALSO NOTE THE REASON THEY DIDN'T REPAIR THE VAN WAS BECAUSE THEY SAID IT MIGHT VOID THE CHRYSLER WARRANTY.IS THIS A WIDE SPREAD PROBLEM WITH THE 2001 CHRYSLER AND DODGE PRODUCTS PREMATURE WARPING OF EITHER THE FRONT OR REAR ROTORS OR A MANUFACTURING, QUALITY CONTROL ISSUE WHICH EVER THE CONSUMER IS GETTING STUCK FOOTING THE REPAIR BILL.
NHTSA ODI #10069715
Mileage unknown · Jan 15, 2004
Fuel System, GasolinePower TrainService Brakes, Hydraulic
I ONLY HAVE 25,000 MILES ON MY 2001 DODGE GRAND CARAVAN. (1) THE SWAY BAR LINKS WERE REPAIRED TWICE, AND PARTS ARE ON BACK ORDER FOR A THIRD REPAIR. (2) I HAD TO REPLACE THE FRONT BRAKES AFTER ONLY 14,000 MILES, AND THEY ARE HALF GONE ALREADY AT 25,000 MILES, PLUS THE REAR BRAKES HAVE TO BE REPLACED. (3) THE ENGINE HAS A FLAT SP…
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I ONLY HAVE 25,000 MILES ON MY 2001 DODGE GRAND CARAVAN. (1) THE SWAY BAR LINKS WERE REPAIRED TWICE, AND PARTS ARE ON BACK ORDER FOR A THIRD REPAIR. (2) I HAD TO REPLACE THE FRONT BRAKES AFTER ONLY 14,000 MILES, AND THEY ARE HALF GONE ALREADY AT 25,000 MILES, PLUS THE REAR BRAKES HAVE TO BE REPLACED. (3) THE ENGINE HAS A FLAT SPOT DURING ACCELERATION, AND I GET ABOUT 11 MILES PER GALLON IN THE CITY, AND ABOUT 15-16 MILES PER GALLON ON THE HIGHWAY. IT STATED IT GOT 18 MILES PER GALLON IN THE CITY, AND 24 MILES PER GALLON ON THE HIGHWAY. (4) THE TRANSMISSION MAKES A MOANING SOUND; THE POWER STEERING WAS LEAKING FLUID, (5) I HAD TO REPLACE THE BATTERY THE FIRST SUMMER I HAD IT, THE ANTI LOCK BRAKES WENT OUT EARLY THIS SUMMER (6) THE DRIVER?S SIDE WINDOW WOULD NOT ROLL UP WHEN WE WERE AT BEAR COUNTRY USA SURROUNDED BY BEARS (7) THE SHIFT GEAR LEVER SOMETIMES SLIPS FROM DRIVE TO NEUTRAL, AND I HAVE HAD THAT LOOKED AT TWICE (8) THE CRUISE CONTROL WENT OUT LAST SUMMER
NHTSA ODI #10069423
NHTSA investigations
3EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
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