NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
56 reportsClear category filter57,000 miles · Sep 21, 2005
Suspension
DT: NOTICED THERE WAS A SQUEAKING SOUND COMING FROM THE FRONT END OF THE VEHICLE ON JULY 1, 2005. WAS ON VACATION, AND THERE WAS A SQUEAKING NOISE THE GOT PROGRESSIVELY WORSE. THE BOLT SEPARATED FROM THE ARM, AND IT FELT LIKE DRIVING IN A RUT. A BOLT IN THE CONTROL ARM BROKE LOOSE; IT WAS TIED TO THE BUSHING. CONTACTED THE …
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DT: NOTICED THERE WAS A SQUEAKING SOUND COMING FROM THE FRONT END OF THE VEHICLE ON JULY 1, 2005. WAS ON VACATION, AND THERE WAS A SQUEAKING NOISE THE GOT PROGRESSIVELY WORSE. THE BOLT SEPARATED FROM THE ARM, AND IT FELT LIKE DRIVING IN A RUT. A BOLT IN THE CONTROL ARM BROKE LOOSE; IT WAS TIED TO THE BUSHING. CONTACTED THE DEALER, AND WAS ADVISED NOT TO DRIVE IT. *AK
NHTSA ODI #10137198
131,000 miles · Jul 14, 2005
Suspension
DT: DODGE MINIVAN 2000 GRAND CARAVAN. CONSUMER COMPLAINED ABOUT THE STRUT PLATFORM WHERE THE STRUT MEATS PART OF THE BODY. ALSO, CALLED STRUT SEATING. THE STRUT SEATING, OR PLATFORM RUSTED PREMATURELY. CONSUMER TOOK VEHICLE TO GARAGE LAST WEEK, ON JULY 7, 2005, AND MECHANIC INFORMED HER THAT THE RUST WAS THERE, AND THIS MAD…
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DT: DODGE MINIVAN 2000 GRAND CARAVAN. CONSUMER COMPLAINED ABOUT THE STRUT PLATFORM WHERE THE STRUT MEATS PART OF THE BODY. ALSO, CALLED STRUT SEATING. THE STRUT SEATING, OR PLATFORM RUSTED PREMATURELY. CONSUMER TOOK VEHICLE TO GARAGE LAST WEEK, ON JULY 7, 2005, AND MECHANIC INFORMED HER THAT THE RUST WAS THERE, AND THIS MADE VEHICLE UNSAFE. MECHANIC SAID THAT HE HAD NEVER SEEN RUST ON THIS NEW VEHICLE. CONSUMER ALSO CONTACTED DEALER, AND DEALER SAID THAT THEY HAD BEEN GETTING COMPLAINTS ON THIS MATTER. DEALER WAS GILBERTS CHRYSLER DODGE. SHE THEN CONTACTED MANUFACTURER, AND WAS TOLD THAT THERE WAS NO RECALL AND NOTHING COULD BE DONE UNTIL THERE WERE ENOUGH COMPLAINTS FILED. CONSUMER VISITED OTHER DEALERS TO LOOK AT SIMILAR VEHICLES AND FOUND THAT THIS PROBLEM EXISTED IN THE OTHER DODGE VEHICLES, BUT NOT OTHER MANUFACTURED VEHICLES.*AK
NHTSA ODI #10128758
68,000 miles · Apr 29, 2005
Suspension
I HAVE A 2000 DODGE GRAND CARAVAN. THE FRONT LEFT STRUT TOWER RUSTED, ALMOST COMPLETELY THROUGH. HAD I NOT NOTICED THIS WHEN CHECKING THE OIL, THE STRUT COULD HAVE BUSTED THROUGH THE TOWER. I TOOK THE VEHICLE TO TWO BODY SHOPS, BOTH OF WHICH TOLD ME THAT THEY REPLACE A LOT OF THESE. THIS IS A STRUCTURAL PART OF THE VAN, NOT A FE…
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I HAVE A 2000 DODGE GRAND CARAVAN. THE FRONT LEFT STRUT TOWER RUSTED, ALMOST COMPLETELY THROUGH. HAD I NOT NOTICED THIS WHEN CHECKING THE OIL, THE STRUT COULD HAVE BUSTED THROUGH THE TOWER. I TOOK THE VEHICLE TO TWO BODY SHOPS, BOTH OF WHICH TOLD ME THAT THEY REPLACE A LOT OF THESE. THIS IS A STRUCTURAL PART OF THE VAN, NOT A FENDER OR A DOOR. THE ESTIMATE FOR REPAIRS IS OVER $1200. IN OCTOBER OF 2002, THERE WAS A SERVICE BULLETIN ISSUED REGARDING STRUT TOWER CORROSION.*AK
NHTSA ODI #10118714
18,222 miles · Dec 11, 2004
Power TrainSuspension
MAKE : DODGE MODEL : GRAND CARAVAN YEAR : 2000 MANUFACTURER : DAIMLERCHRYSLER CORPORATION CRASH : NO FIRE : NO NUMBER OF INJURIES: 0 ODI ID NUMBER : 10100418 DATE OF FAILURE: NOVEMBER 20, 2004. *JB VIN : NOT AVAILABLE COMPONENT: CV JOINT.AXLE PROBLEM SUMMARY: I TOOK MY 2000 DODGE GRAND CARAVAN IN ON A FRIDAY TO…
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MAKE : DODGE MODEL : GRAND CARAVAN YEAR : 2000 MANUFACTURER : DAIMLERCHRYSLER CORPORATION CRASH : NO FIRE : NO NUMBER OF INJURIES: 0 ODI ID NUMBER : 10100418 DATE OF FAILURE: NOVEMBER 20, 2004. *JB VIN : NOT AVAILABLE COMPONENT: CV JOINT.AXLE PROBLEM SUMMARY: I TOOK MY 2000 DODGE GRAND CARAVAN IN ON A FRIDAY TO THE DEALER FOR THE AIR BAG RECALL (CLOCKSPRING- WHICH BY THE WAY THE AIRBAG REALLY STAYS ON NOW, WHERE IT DID NOT BEFORE THE DEALER REPLACED/REPAIRED THE CLOCKSPRING) AND PLUS THE DEALER CALLED ME TO TELL ME THAT HAD FOUND A LEAK IN THE MASTER CYLINDER WHICH THEY WANTED TO FIX. I SAID YES (NOW I SEE THERE ARE SEVERAL COMPLAINTS ABOUT MASTER CYLINDER LEAKS) I PICKED UP MY VAN UP ON FRIDAY EVENING AFTER WORK. SATURDAY MORNING I RAN A COUPLE OF ERRANDS AROUND TOWN AND AT 12:30 P.M. BEGAN TO BACK OUT OF A PARKING SPOT AND HEARD A LOUD NOISE. I PROCEEDED OUT OF THE PARKING STRUCTURE AND ONLY MADE IT AS FAR AS THE STREET BEFORE COMING TO A COMPLETE STOP. I CALLED FOR A TOW. THE TOW TRUCK DRIVER SAID THAT MY WHEEL ON THE FRONT DRIVER'S SIDE DID NOT APPEAR TO BE COMPLETELY ATTACHED TO THE AXLE. HE TOWED IT TO THE DEALER. THE SERVICE DEPARTMENT ON MONDAY INFORMED ME THAT MY CV JOINT/AXLE HAD BROKEN. A BROKEN AXLE ON A 2000 THAT HAS 18,222 MILES ON IT. HOW DOES THIS HAPPEN UNDER NORMAL DRIVING CONDITIONS? MY KIDS AND I WERE LUCKY THAT I WAS NOT GOING FAST OR DRIVING DOWN A FREEWAY. NOW I SEE ON THE NEWS THIS MORNING THAT THERE IS A RECALL FOR DAKOTA TRUCKS AND DURANGOS, BUT NOT CARAVANS. WHAT'S UP WITH THAT? *JB
NHTSA ODI #10102711
18,222 miles · Nov 23, 2004
Suspension
I TOOK MY 2000 DODGE GRAND CARAVAN IN ON A FRIDAY TO THE DEALER FOR THE AIR BAG RECALL (CLOCKSPRING) AND PICKED UP MY VAN UP ON FRIDAY EVENING AFTER WORK. SATURDAY MORNING I RAN A COUPLE OF ERRANDS AROUND TOWN AND AT 12:30 P.M. BEGAN TO BACK OUT OF A PARKING SPOT AND HEARD A LOUD NOISE. I PROCEEDED OUT OF THE PARKING STRUCTURE…
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I TOOK MY 2000 DODGE GRAND CARAVAN IN ON A FRIDAY TO THE DEALER FOR THE AIR BAG RECALL (CLOCKSPRING) AND PICKED UP MY VAN UP ON FRIDAY EVENING AFTER WORK. SATURDAY MORNING I RAN A COUPLE OF ERRANDS AROUND TOWN AND AT 12:30 P.M. BEGAN TO BACK OUT OF A PARKING SPOT AND HEARD A LOUD NOISE. I PROCEEDED OUT OF THE PARKING STRUCTURE AND ONLY MADE IT AS FAR AS THE STREET BEFORE COMING TO A COMPLETE STOP. I CALLED FOR A TOW. THE TOW TRUCK DRIVER SAID THAT MY WHEEL ON THE FRONT DRIVER'S SIDE DID NOT APPEAR TO BE COMPLETE ATTACHED TO THE AXLE. HE TOWED IT TO THE DEALER. THE SERVICE DEPARTMENT ON MONDAY INFORMED ME THAT MY AXLE HAD BROKEN. A BROKEN AXLE ON A 2000 THAT HAS 18,222 MILES ON IT. HOW DOES THIS HAPPEN UNDER NORMAL DRIVING CONDITIONS? I WAS VERY LUCKY THIS DID NOT HAPPEN ON A BUSY STREET OR FREEWAY. *AK
NHTSA ODI #10100418
Mileage unknown · Oct 27, 2004
Suspension
A LOUD NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE WHILE TURNING. CONSUMER NOTICED ON MORE THAN ONE OCCASION THAT THE NOISE WOULD ESCALATE LOUDER AND LOUDER. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM.*AK
NHTSA ODI #10097895
52,000 miles · Aug 12, 2003
Suspension
THERE IS A CLUNKING LOOSE RATTLE SOUND UPON ANY TYPE OF MOVEMENT LOCATED SEEMINGLY AT THE BASE OF THE STEERING COLUMN. THE VEHICLE MUST BE ROLLING FORWARD OR COMING TO A STOP TO BE HEARD. I HAVE TAKEN IT TO A SHOP AND THEY CONFIRMED THE NOISE BUT COULD NOT VISIBLY SEE A PROBLEM AND RECOMMENDED I HAVE THE DEALER TAKE IT APART. …
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THERE IS A CLUNKING LOOSE RATTLE SOUND UPON ANY TYPE OF MOVEMENT LOCATED SEEMINGLY AT THE BASE OF THE STEERING COLUMN. THE VEHICLE MUST BE ROLLING FORWARD OR COMING TO A STOP TO BE HEARD. I HAVE TAKEN IT TO A SHOP AND THEY CONFIRMED THE NOISE BUT COULD NOT VISIBLY SEE A PROBLEM AND RECOMMENDED I HAVE THE DEALER TAKE IT APART. THE CLUNKING IS GETTING PROGRESSIVLEY WORSE AND LOUD.*AK
NHTSA ODI #10032710
Mileage unknown · Jun 4, 2002
Suspension
REAR LEAF SPRING BROKE WHILE DRIVING. DEALER REPAIRED VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *AK
NHTSA ODI #8011023
Mileage unknown · Mar 20, 2002
SteeringSuspension
VEHICLE WOULD START TO PULL TO LEFT WHEN CONSUMER WAS DRIVING. CONTACTED DEALER, AND DEALER HAD REPLACED BRAKES AND TIRES, THINKING THAT WAS THE PROBLEM, BUT THE PROBLEM STILL EXISTED. *AK. A BAD TIE ROD FAILURE CAUSED THE VEHICLE PULL TO THE LEFT. *YH
NHTSA ODI #8006020
Mileage unknown · Dec 16, 2001
Suspension
FIRST NOTICED BUMPING NOISE UNDER FRONT END WHEN I WAS MAKING A RIGHT TURN AND GOING OVER A DIP OR BUMP IN THE ROAD. EVENTUALLY, THE NOISE HAPPENED TURNING LEFT OR RIGHT OR GOING OVER ANY BUMPS OR DIPS IN THE ROAD (EX. RAILROAD TRACKS, SPEED BUMPS ) THE FRONT END OF VAN SOUNDED LIKE IT WAS ACTUALLY HITTING THE PAVEMENT. THE D…
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FIRST NOTICED BUMPING NOISE UNDER FRONT END WHEN I WAS MAKING A RIGHT TURN AND GOING OVER A DIP OR BUMP IN THE ROAD. EVENTUALLY, THE NOISE HAPPENED TURNING LEFT OR RIGHT OR GOING OVER ANY BUMPS OR DIPS IN THE ROAD (EX. RAILROAD TRACKS, SPEED BUMPS ) THE FRONT END OF VAN SOUNDED LIKE IT WAS ACTUALLY HITTING THE PAVEMENT. THE DEALERSHIP REPLACED THE SWAY BAR BUSHINGS THE FIRST FIVE TIMES, THEN THE SIXTH TIME WE TOOK IT IN, THEY REPLACED THE STRUTS AND THE SWAY BAR LINK AS WELL. THAT WAS JULY 2001. AS OF 2 WEEKS AGO (DEC. 2001) THE BUMPING NOISE UNDER THE VAN HAS STARTED AGAIN.
NHTSA ODI #755702
Official recalls
5Jun 17, 2010
ACCESS OPTIONS IS RECALLING CERTAIN TRUCKS AND VANS BUILT ON FORD E150, E350, TOYOTA SIENNA, AND DODGE GRAND CARAVAN CHASSIS AND EQUIPPED WITH VMI/RICON 6-WAY POWER SEAT BASES. THE SIX WAY POWER SEAT BASE MAY HAVE A DEFECTIVE (COLD) WELD ON THE PIVOT PIN WHICH IS WELDED TO THE SWIVEL PLATE. THE WELD COULD FAIL.
Consequence & remedy
Consequence: THE SEAT OCCUPANT MAY BE INJURED IF THE SEAT BASE PIN WERE TO BREAK.
Remedy: THE SWIVEL PLATE WILL BE REPLACED FREE OF CHARGE IF NECESSARY. THE RECALL BEGAN ON JUNE 8, 2010. OWNERS MAY CONTACT ACCESS OPTION AT 831-722-6804.
Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 10, 2003
ON CERTAIN MINIVANS AND 4X2 PICKUP TRUCKS, THE VEHICLE CERTIFICATION LABEL MAY HAVE GROSS AXLE WEIGHT RATINGS (GAWR) THAT EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: IMPROPERLY LOADING YOUR VEHICLE CAN CAUSE TIRE FAILURE AND RESULT IN A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH VEHICLE CERTIFICATION LABEL OVERLAYS CONTAINING CORRECTED INFORMATION RELATIVE TO VEHICLE GAWR AND TIRE SIZE. OWNER NOTIFICATION BEGAN MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Mar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence & remedy
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available