2000 DODGE GRAND CARAVAN CLOCKSPRING FAILED. MECHANIC NEVER TOLD CONSUMER OF RECALL. *KB THE CLOCKSPRING IN THE CONSUMER VEHICLE FAILED AND THE CONSUMER HAD IT REPLACED. SEVERAL MONTHS LATER THE CONSUMER READ ABOUT A CLOCKSPRING RECALL ON THE CHRYSLER WEBSITE. THE CONSUMER WAS NEVER NOTIFIED OF ANY RECALL AND HAS BEEN AT THE …
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2000 DODGE GRAND CARAVAN CLOCKSPRING FAILED. MECHANIC NEVER TOLD CONSUMER OF RECALL. *KB THE CLOCKSPRING IN THE CONSUMER VEHICLE FAILED AND THE CONSUMER HAD IT REPLACED. SEVERAL MONTHS LATER THE CONSUMER READ ABOUT A CLOCKSPRING RECALL ON THE CHRYSLER WEBSITE. THE CONSUMER WAS NEVER NOTIFIED OF ANY RECALL AND HAS BEEN AT THE SAME ADDRESS SINCE PURCHASING THE VEHICLE. THE CONSUMER SUBMITTED THE INVOICE FOR REIMBURSEMENT PER THE MANUFACTURER BUT ONLY RECEIVED PARTIAL REIMBURSEMENT. *NM
NHTSA ODI #10165805
72,000 miles · May 17, 2006
Air BagsVehicle Speed Control
AIR BAGS AND CRUISE CONTROL FAILED ON 2000 DODGE GRAND CARAVAN. *JB
NHTSA ODI #10157769
82,001 miles · Feb 15, 2006
Air Bags
THE AIRBAG LIGHT CAME ON WHEN DRIVING MY 2000 GRAND CARAVAN. THE LIGHT SEEMS TO COME ON WHEN MAKING A LEFT TURN, BUT AT TIMES IT STAYS ON FOR A WHILE, THEN GOES OUT; THEN AT TIMES IT STAYS ON FOR A WHILE, AND THEN GOES OUT. NO SET PATTERN. *JB
NHTSA ODI #10150298
43,013 miles · Aug 22, 2005
Air Bags
DT: THERE WAS A RECALL FOR THE CLOCK SPRING/ AIR BAG. THE CONSUMER TOOK VEHICLE TO THE DEALERSHIP AND REPLACED IT. THE REPAIR WORK WAS DONE ON 8-22-05. THEY TOLD CONSUMER THAT IF THE AIR BAG LIGHT STAYED ON INDICATING THERE IS A PROBLEM. THE REPAIR WORK TOOK LONGER THAN THE RECALL NOTICE STATED THAT IT WOULD. AFTER THEY …
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DT: THERE WAS A RECALL FOR THE CLOCK SPRING/ AIR BAG. THE CONSUMER TOOK VEHICLE TO THE DEALERSHIP AND REPLACED IT. THE REPAIR WORK WAS DONE ON 8-22-05. THEY TOLD CONSUMER THAT IF THE AIR BAG LIGHT STAYED ON INDICATING THERE IS A PROBLEM. THE REPAIR WORK TOOK LONGER THAN THE RECALL NOTICE STATED THAT IT WOULD. AFTER THEY DID THE RECALL REPAIRS THERE WAS A PROBLEM WITH THE AIR BAG LIGHT FUSE BLOWING. THEY REPLACED THE FUSE AND IT BLEW AGAIN. THEY FOUND THAT THERE WAS A PROBLEM WITH THE MODULE. THE CONSUMER HAS NOT HAD THE MODULE REPLACED. WHEN THE CONSUMER CONTACTED THE MANUFACTURER, THEY TOLD HIM THAT THE MODULE PROBLEM WAS NOT PART OF THE RECALL, AND THEY WOULD GIVE HIM SOME KIND OF DISCOUNT FOR THE PROBLEM WITH THE MODULE. THE CONSUMER STATED THE AIR BAG WAS NOT WORKING. CONSUMER FELT THAT THE PROBLEM WITH THE MODULE DID NOT COME ABOUT UNTIL HE HAD THE RECALL WORK DONE. *AK
NHTSA ODI #10133746
55,000 miles · Jan 19, 2005
Air BagsCrash
WHILE DRIVING 55 MPH, THE CONSUMER HIT A DEER. THE AIR BAG DID NOT DEPLOY. HOWEVER, THE CONSUMER RECEIVED A RECALL LETTER REGARDING THE CLOCK SPRING. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
NHTSA ODI #10108523
Mileage unknown · Dec 7, 2004
Air Bags
AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE RECALL WAS NOT FOR THIS VEHICLE. *AK *TC
NHTSA ODI #10099800
50,000 miles · Nov 12, 2004
Air BagsCrashInjury
CONSUMER RECEIVED RECALL 04V480000 CONCERNING AIR BAG CLOCK SPRING FAILURE FROM THE MANUFACTURER. HOWEVER, 1 YEAR AGO VEHICLE WAS IN AN ACCIDENT. VEHICLE WAS TOTALED. ALSO, UPON IMPACT, AIR BAGS DID NOT DEPLOY.*AK
NHTSA ODI #10099877
50,000 miles · Sep 13, 2004
Air Bags
AIR BAG SENSOR LIGHT STAYS ON AND AS A RESULT THE CRUISE CONTROL AND HORN MALFUNCTIONED. CONSUMER WAS CONCERNED THAT THE AIR BAGS WOULD NOT DEPLOY UPON IMPACT. *AK
NHTSA ODI #10083928
Mileage unknown · Aug 5, 2004
Air Bags
WHILE DRIVING CONSUMER NOTICED THAT SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. *AK
NHTSA ODI #10087294
Mileage unknown · Aug 2, 2004
Air BagsSteering
THE CLOCKSPRING AND STEERING COLUMN IN OUR 200 DODGE GRAND CARAVAN HAS BEEN REPLACED SEVERAL TIMES, INCLUDING SEVERAL TIMES UNDER WARRANTY, YET STILL RATTLES AND MAKES NOISES. I HAVE BEEN ADVISED BY THE ZONE OFFICE THAT IT IS INDEED A SAFETY PROBLEM (RELATING TO THE AIRBAG) AND THEY RECOMMEND I CONTINUE TO GET IT FIXED EACH TIM…
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THE CLOCKSPRING AND STEERING COLUMN IN OUR 200 DODGE GRAND CARAVAN HAS BEEN REPLACED SEVERAL TIMES, INCLUDING SEVERAL TIMES UNDER WARRANTY, YET STILL RATTLES AND MAKES NOISES. I HAVE BEEN ADVISED BY THE ZONE OFFICE THAT IT IS INDEED A SAFETY PROBLEM (RELATING TO THE AIRBAG) AND THEY RECOMMEND I CONTINUE TO GET IT FIXED EACH TIME IT BREAKS. *AK
ACCESS OPTIONS IS RECALLING CERTAIN TRUCKS AND VANS BUILT ON FORD E150, E350, TOYOTA SIENNA, AND DODGE GRAND CARAVAN CHASSIS AND EQUIPPED WITH VMI/RICON 6-WAY POWER SEAT BASES. THE SIX WAY POWER SEAT BASE MAY HAVE A DEFECTIVE (COLD) WELD ON THE PIVOT PIN WHICH IS WELDED TO THE SWIVEL PLATE. THE WELD COULD FAIL.
Consequence & remedy
Consequence: THE SEAT OCCUPANT MAY BE INJURED IF THE SEAT BASE PIN WERE TO BREAK.
Remedy: THE SWIVEL PLATE WILL BE REPLACED FREE OF CHARGE IF NECESSARY. THE RECALL BEGAN ON JUNE 8, 2010. OWNERS MAY CONTACT ACCESS OPTION AT 831-722-6804.
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS AND 4X2 PICKUP TRUCKS, THE VEHICLE CERTIFICATION LABEL MAY HAVE GROSS AXLE WEIGHT RATINGS (GAWR) THAT EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: IMPROPERLY LOADING YOUR VEHICLE CAN CAUSE TIRE FAILURE AND RESULT IN A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH VEHICLE CERTIFICATION LABEL OVERLAYS CONTAINING CORRECTED INFORMATION RELATIVE TO VEHICLE GAWR AND TIRE SIZE. OWNER NOTIFICATION BEGAN MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence & remedy
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
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