NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
432 reportsMileage unknown · Feb 28, 2001
Fuel System, Gasoline
A LEAK WAS DISCOVERED IN THE FUEL TANK ASSEMBLY AT THE POINT WHERE THE FUEL FILLING TUBE CONNECTS TO THE FUEL TANK. UPON NOTICING THE LEAK, I CONTACTED THE DEALERSHIP WHERE I PURCHASED THE VEHICLE ABOUT 3 MONTHS PRIOR. THEY REPLACED THE ENTIRE FUEL TANK ASSMBLY AS WELL AS A SEAL. I FEEL THAT THIS FAILURE IS A MANUFACTURER DEF…
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A LEAK WAS DISCOVERED IN THE FUEL TANK ASSEMBLY AT THE POINT WHERE THE FUEL FILLING TUBE CONNECTS TO THE FUEL TANK. UPON NOTICING THE LEAK, I CONTACTED THE DEALERSHIP WHERE I PURCHASED THE VEHICLE ABOUT 3 MONTHS PRIOR. THEY REPLACED THE ENTIRE FUEL TANK ASSMBLY AS WELL AS A SEAL. I FEEL THAT THIS FAILURE IS A MANUFACTURER DEFECT BECAUSE THE VEHICLE IS IN OTHERWISE EXCELLENT CONDITION AND THERE WAS NO PHYSICAL DAMAGE OF ANY KIND TO THE FUEL TANK ASSEMBLY THAT COULD HAVE CAUSED SUCH A FAILURE. THIS IS A SERIOUS SAFETY/FIRE HAZARD AND WE ARE FORTUNATE THAT THE LEAK WAS DISCOVERED BEFORE ANY FIRE OR INJURIES OCCURRED. I DO NOT FEEL THAT I SHOULD HAVE BEEN RESPONSIBLE FOR PAYMENT TO REPAIR THIS TYPE OF DEFECT. I HAVE CONTACTED DAIMLER CHRYLSER CORPORATION AND THEY CURRENTLY HAVE NO RECALL INFORMATION ON MY VEHICLE. HOWEVER, I DID FIND A RECALL ON THE 1996 DODGE CARAVAN WITH A SIMILAR PROBLEM. THE CAMPAIGN NUMBER WAS 98V18500. I WOULD APPRECIATE ANY ASSISTANCE YOU CAN PROVIDE IN THIS INVESTIGATION.*AK
NHTSA ODI #741683
Mileage unknown · Feb 22, 2001
Power Train
TRANSMISSION IS NOT WORKING PROPERLY. WHILE CONSUMER WAS PULLING OUT OF DRIVE WAY, AND PUTTING TRANSMISSION IN GEAR IT FELT LIKE IT WAS IN NEUTRAL. CONSUMER HAD TO PLAY WITH IT BEFORE IT CAUGHT A GEAR. CONTACTED DEALER,AND DEALER REPLACED TRANSMISSION THREE TIMES, AND PROBLEM WAS STILL OCCURRING. *AK *SLC
NHTSA ODI #881123
Mileage unknown · Feb 22, 2001
Power TrainCrashInjury
2 YEAR OLD CHILD WAS ABLE TO SHIFT VEHICLE OUT OF GEAR WITHOUT APPLYING BRAKES . CONSUMER STATED ALL CHRYSLER VEHICLES DO NOT HAVE A SAFETY FEATURE TO PREVENT THIS FROM HAPPENING. VEHICLE ROLLED OVER A HILL INTO WOODS/ HITTING TREES, AND GOING INTO A DITCH. CAUSED $6000 DAMAGE. CHILD HAD A LARGE BUMP ON HEAD. *AK *SLC
NHTSA ODI #881119
Mileage unknown · Feb 5, 2001
Seats
WHILE DRIVING BACK SEAT POPPED OUT OF TRACK. *AK
NHTSA ODI #879845
Mileage unknown · Feb 5, 2001
Seats
CONSUMER'S HUSBAND WAS REAR ENDED, AND BACK SEAT POPPED OUT OF TRACK. NO INJURIES. *AK
NHTSA ODI #879844
Mileage unknown · Feb 5, 2001
Electrical SystemFire
CONSUMER HAD PARKED VEHICLE AND NOTICED FIRE 6 HOURS LATER, WHEN VEHICLE WAS PURCHASED NEW, AN ENGINE BATTERY HEATER WAS INSTALLED, IT WAS PLUGGED IN AT THE TIME OF LOSS, POSSIBLY SHORTED OUT AND CAUSED THE FIRE, CLAIM 13-7233-513. *SLC
NHTSA ODI #6900670
Mileage unknown · Jan 24, 2001
Suspension
THE STEERING ALIGNMENT WAS INCONSISTANT, SOME TIMES PULLING TO ONE SIDE, SOMETIMES NOT. AN ALIGNMENT SHOP REPLACED THE BADLY CORRODED BALL JOINT. THE BALL JOINT WAS SEALED, MEANING IT WAS NOT GREASABLE BY ROUTINE SERVICE. IF THE PART WOULD HAVE HAD A CATASTROPHIC FAILURE, THE CONSEQUENCES ARE UNKNOWN, BUT COULD HAVE BEEN DEAD…
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THE STEERING ALIGNMENT WAS INCONSISTANT, SOME TIMES PULLING TO ONE SIDE, SOMETIMES NOT. AN ALIGNMENT SHOP REPLACED THE BADLY CORRODED BALL JOINT. THE BALL JOINT WAS SEALED, MEANING IT WAS NOT GREASABLE BY ROUTINE SERVICE. IF THE PART WOULD HAVE HAD A CATASTROPHIC FAILURE, THE CONSEQUENCES ARE UNKNOWN, BUT COULD HAVE BEEN DEADLY.
NHTSA ODI #739902
Mileage unknown · Jan 24, 2001
Engine And Engine CoolingSteering
A WORN BUSHING/BEARING IN THE TENSIONER PULLEY ALLOWED THE DRIVE BELT TO SLIP OFF WHILE CORNERING. THE LOSS OF POWER STEERING ASSIST NEARLY CAUSED THE VEHICLE TO DRIVE OFF THE ROAD. THE VEHICLE THEN QUICKLY OVERHEATED LEAVING MY WIFE AND CHILDREN STRANDED ON A COUNTY ROAD IN A POTENTIALLY LIFE THREATENING SITUATION. THE ACTUAL …
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A WORN BUSHING/BEARING IN THE TENSIONER PULLEY ALLOWED THE DRIVE BELT TO SLIP OFF WHILE CORNERING. THE LOSS OF POWER STEERING ASSIST NEARLY CAUSED THE VEHICLE TO DRIVE OFF THE ROAD. THE VEHICLE THEN QUICKLY OVERHEATED LEAVING MY WIFE AND CHILDREN STRANDED ON A COUNTY ROAD IN A POTENTIALLY LIFE THREATENING SITUATION. THE ACTUAL TEMP WAS +5 F WITH A WIND CHILL OF -30 F. THEY WERE THANKFULLY RESCUED WITHIN ABOUT 20 MINUTES THANKS TO HER CELLPHONE. I UNDERSTAND CHRYSLER HAS ISSUED A TSB FOR BELTS THAT SLIP OFF WHEN DRIVING THROUGH SNOW OR WATER DUE TO PULLEY FAILURE. THIS IS AN EXTREMELY DANGEROUS SITUATION AND SHOULD BE SUBJECT TO A RECALL. THANK YOU. ROGER STITES. *AK
NHTSA ODI #739879
Mileage unknown · Jan 23, 2001
Service Brakes, Hydraulic
MY BRAKES HAVE BEEN SQUEAKING AND GRINDING SINCE ABOUT A MONTH AFTER WE BOUGHT THE CAR BRAND NEW. I HAVE HAD THE VAN INTO THE DEALERSHIP NUMEROUS TIMES WITH COMPLAINTS ABOUT IT AND ONLY ONCE, AFTER MY BRAKE WARRANTY EXPIRED DID THEY FEEL THE NEED TO INFORM ME THAT THE FRONT BRAKES WERE SHOT AND THE MASTER CYLINDER FOR THE BACK B…
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MY BRAKES HAVE BEEN SQUEAKING AND GRINDING SINCE ABOUT A MONTH AFTER WE BOUGHT THE CAR BRAND NEW. I HAVE HAD THE VAN INTO THE DEALERSHIP NUMEROUS TIMES WITH COMPLAINTS ABOUT IT AND ONLY ONCE, AFTER MY BRAKE WARRANTY EXPIRED DID THEY FEEL THE NEED TO INFORM ME THAT THE FRONT BRAKES WERE SHOT AND THE MASTER CYLINDER FOR THE BACK BRAKES WAS DEFECTIVE DUE TO A LEAK. IT HAS NOW BEEN ABUT TWO MONTHS SINCE THE NEW BRAKES WERE PUT ON AND WE HAD THE VAN IN AGAIN FOR THE SAME PROBLEMS. THIS TIME THE DEALERSHIP TOLD US THERE WAS A LARGE BUILDUP OF METALLIC RESIDUE WHICH WAS CAUSING THE PROBLEM. THEY REPLACED THE FRONT BRAKE PADS AGAIN AT NO CHARGE BUT NOEW, A WEEK TO THE DAY LATER, MY BRAKES ARE STARTING TO SQUEAK AGAIN. MY WARRANTY ON THIS VAN IN GENERAL IS ALMOST UP. I WANT TO MAKE SURE THAT THIS PROBLEM AS WELL AS THE OTHER MINOR ONES I HAVE WITH THE VAN ARE CORRECTED ONCE AND FOR ALL.*AK
NHTSA ODI #739854
Mileage unknown · Jan 23, 2001
Service Brakes, HydraulicSuspension
EXCESSIVE WEAR AND TEAR ON THE PADS AT 13,000 MILES. THE SERVICE DEPT FAILED TO INSPECT WHEELS AND BRAKES. THEN AT 28,000 MILES A TOTAL BRAKE FAILURE OCCURRED. ADDITIONALLY, A STRUT IS DEFECTIVE.*AK
NHTSA ODI #739842
Official recalls
3Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
May 6, 1999
VEHICLE DESCRIPTION: MINI VANS BUILT FOR FLEET SALES ONLY. THE HEADLAMP MODULE DOES NOT IDENTIFY THE PARK LAMP AS "DRL" AS REQUIREMENT OF FMVSS 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Consequence & remedy
Consequence: THESE VEHICLES DO NOT COMPLY WITH REQUIREMENTS OF FMVSS NO. 108.
Remedy: ALL FLEET OWNERS/OPERATORS WILL BE MAILED NON-REMOVABLE DECALS WITH THE REQUIRED "DRL" LETTERS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available