THE UPPER STRUT TOWER HAD RUSTED OUT. THERE WAS A TECHNICAL SERVICE BULLETIN REGARDING THIS. HOWEVER, THERE WAS NO RECALL. THE CONSUMER HAS CONTACTED THE DEALER, HOWEVER THEY WILL DO NOTHING TO ASSIST THE CONSUMER IN GETTING THE REPAIRS COMPLETED. PLEASE PROVIDE ANY FURTHER INFORMATION. PLEASE PROVIDE VEHICLE IDENTIFICATION NUMB…
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THE UPPER STRUT TOWER HAD RUSTED OUT. THERE WAS A TECHNICAL SERVICE BULLETIN REGARDING THIS. HOWEVER, THERE WAS NO RECALL. THE CONSUMER HAS CONTACTED THE DEALER, HOWEVER THEY WILL DO NOTHING TO ASSIST THE CONSUMER IN GETTING THE REPAIRS COMPLETED. PLEASE PROVIDE ANY FURTHER INFORMATION. PLEASE PROVIDE VEHICLE IDENTIFICATION NUMBER. *JB
NHTSA ODI #10119044
Mileage unknown · Mar 30, 2005
Suspension
WHILE DRIVING 45 MPH FRONT DRIVER'S TIRE FELL OFF. DRIVER PULLED OVER, AND VEHICLE WAS TOWED TO A GARAGE FOR INSPECTION. MECHANIC DETERMINED THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK
NHTSA ODI #10117127
Mileage unknown · Jan 21, 2005
Suspension
CORROSION ON THE TOP OF THE STRUT TOWERS (BOTH SIDES) ON THE 1999 DODGE GRAND CARAVAN.***NO ANSWER REQUIRED***. *MR *TT *NM
NHTSA ODI #10128092
60,000 miles · Jan 11, 2005
Suspension
THE UPPER BALL JOINTS HAVE BEEN REPLACED THREE TIMES AND THE LOWER BALL JOINTS TWICE. THE CONSUMER IS NOT INCLUDED IN THE BALL JOINT RECALL 04V596000.*AK
NHTSA ODI #10107171
100,500 miles · Dec 13, 2004
Suspension
I HAD MY 1999 DODGE GRAND CARAVAN IN FOR REGULAR SERVICING AND THE MECHANIC NOTED THAT THERE WAS A SERIOUS RUST PROBLEM WITH THE LEFT FRONT STRUT TOWER. THE PERSON FROM THE SHOP WHO CALLED ME SUGGESTED THAT I TAKE IT TO A BODY SHOP TO BE EVALUATED AS SOON AS POSSIBLE. I DISCOVERED LATER THAT THE ACTUAL MECHANIC LOOKING AT THE …
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I HAD MY 1999 DODGE GRAND CARAVAN IN FOR REGULAR SERVICING AND THE MECHANIC NOTED THAT THERE WAS A SERIOUS RUST PROBLEM WITH THE LEFT FRONT STRUT TOWER. THE PERSON FROM THE SHOP WHO CALLED ME SUGGESTED THAT I TAKE IT TO A BODY SHOP TO BE EVALUATED AS SOON AS POSSIBLE. I DISCOVERED LATER THAT THE ACTUAL MECHANIC LOOKING AT THE PROBLEM WROTE: "RECOMMEND: GET NEW VEHICLE SOON!"THE NEXT DAY I TOOK IT TO A BODY SHOP AND THEY COULDN'T BELIEVE THAT A 1999 WOULD BE SO BADLY RUSTED AND QUOTED ME AN ESTIMATE OF $1300 TO REPLACE THE STRUT TOWER AND TAKE CARE OF THE RUST THAT HAD BEGUN TO EAT AT THE OTHER SIDE. NCE THEY HAD IT IN THE SHOP AND DISASSEMBLED, THEY CALLED TO SAY IT WOULD TAKE AN ADDITIONAL WEEK OF SERVICE SINCE THE LOCAL DODGE DEALERSHIP HAD ORDERED THE WRONG PART. THEY SAID THAT, BECAUSE THE DAMAGE WAS SO SEVERE, THEY WERE NOT COMFORTABLE REASSEMBLING THE VEHICLE FOR ME TO USE WHILE THEY WAITED FOR DELIVERY OF THE PART. I HAVE DONE SOME RESEARCH ONLINE AND HAVE DISCOVERED THAT THIS PROBLEM IS KNOWN AND WIDESPREAD. (COMPLAINT NUMBER 10090457 ALSO DOCUMENTS THIS ISSUE.) I AM SURPRISED THAT SOMEONE HAS NOT BEEN SERIOUSLY INJURED AS A RESULT OF THIS. MY VAN IS ONLY A 1999 AND THE STRUT TOWER WAS RUSTED NEARLY HALF WAY THROUGH. I HAD MY VAN IN FOR SERVICE MANY TIMES WITHIN THE LAST YEAR AND NO ONE HAD NOTICED THE PROBLEM. THERE ARE UNDOUBTEDLY INNUMBERABLE FAMILIES DRIVING AROUND IN A SERIOUSLY UNSAFE VEHICLE SIMPLY BECAUSE A RECALL HAS NOT BEEN ISSUED. IF THIS IS NOT A SERIOUS SAFETY ISSUE, IT DON'T KNOW WHAT IS.*AK
NHTSA ODI #10102867
78,000 miles · Oct 11, 2004
Suspension
AFTER 2.5 YEARS OF OWNERSHIP, I NOTICED RUST FORMING ON THE STRUT TOWERS. IT WASN'T BAD ENOUGH TO WORRY ABOUT,BUT I KEPT AN EYE ON IT. OVER THE NEXT YEARS IT PROGRESSIVELY GOT WORSE ON BOTH SIDES TO A POINT THAT WE WERE NOT GOING TO KEEP THE CAR MUCH LONGER AT ONLY 70K. I GOT AN OIL CHANGE BEFORE A TRIP SOUTH (7/04)AND THE ME…
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AFTER 2.5 YEARS OF OWNERSHIP, I NOTICED RUST FORMING ON THE STRUT TOWERS. IT WASN'T BAD ENOUGH TO WORRY ABOUT,BUT I KEPT AN EYE ON IT. OVER THE NEXT YEARS IT PROGRESSIVELY GOT WORSE ON BOTH SIDES TO A POINT THAT WE WERE NOT GOING TO KEEP THE CAR MUCH LONGER AT ONLY 70K. I GOT AN OIL CHANGE BEFORE A TRIP SOUTH (7/04)AND THE MECHANIC SAID THIS SHOULD BE THE LAST TRIP FOR THIS CAR. THIS WAS LATER CONFIRMED BY THE DODGE DEALERSHIP AND 2 BODY SHOPS. IF THE STRUTS HAD FAILED AND POPPED THROUGH THE TOWERS, THE DEALER TOLD US THE CAR WOULD "DROP" AND WE WOULD NOT BE ABLE TO STEER OR STOP. WE HAVE THE CAR IN OUR DRIVEWAY AND ARE FORCED TO INCUR A $2000 REPAIR OR TRADE THE CAR TO A DEALER SINCE WE CANNOT SELL IT TO SOMEONE. *NM
NHTSA ODI #10095573
36,000 miles · Sep 12, 2003
Suspension
THE LEFT FRONT STRUT TOWER, WHERE THE SUSPENSION WAS BOLTED TO THE VEHICLE, RUSTED OUT. THE STRUT CAN FALL OFF THE VEHICLE AT ANYTIME WITHOUT WARNING. *AK WHEN THE VEHICLE WAS FIRST PURCHASED, THE CONSUMER NOTICED MINOR RUST ON THE STRUT TOWER RIGHT HAND SIDE ONLY. THE CONSUMER SAID THAT THERE WERE OTHERS WITH THE SAME PROB…
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THE LEFT FRONT STRUT TOWER, WHERE THE SUSPENSION WAS BOLTED TO THE VEHICLE, RUSTED OUT. THE STRUT CAN FALL OFF THE VEHICLE AT ANYTIME WITHOUT WARNING. *AK WHEN THE VEHICLE WAS FIRST PURCHASED, THE CONSUMER NOTICED MINOR RUST ON THE STRUT TOWER RIGHT HAND SIDE ONLY. THE CONSUMER SAID THAT THERE WERE OTHERS WITH THE SAME PROBLEM. *SCC *JB
NHTSA ODI #10033799
Mileage unknown · May 12, 2003
Suspension
THERE WAS RUST ON BOTH SIDES OF THE TOWER WHICH HELD THE SPRING ASSEMBLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE TOWER CAN BE WELDED TO FIX THE PROBLEM. *JB
NHTSA ODI #10019619
Mileage unknown · Mar 24, 2003
Suspension
WHILE DRIVING THE LEFT SIDE OF THE VEHICLE DROPPED TO THE GROUND. NLM.
NHTSA ODI #10012348
Mileage unknown · Nov 13, 2002
Suspension
CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING THE CONTROL ARM SNAP CAUSING THE WINDSHIELD WIPER AND THE TURN SIGNAL NOT TO WORK. DEALER NOTIFIED. MR
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT FOR FLEET SALES ONLY. THE HEADLAMP MODULE DOES NOT IDENTIFY THE PARK LAMP AS "DRL" AS REQUIREMENT OF FMVSS 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Consequence & remedy
Consequence: THESE VEHICLES DO NOT COMPLY WITH REQUIREMENTS OF FMVSS NO. 108.
Remedy: ALL FLEET OWNERS/OPERATORS WILL BE MAILED NON-REMOVABLE DECALS WITH THE REQUIRED "DRL" LETTERS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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