1999 Dodge Grand Caravan

MY SERPENTINE BELT FALLS OFF EVERY TIME IT GETS WET. IT FALLS OFF IN HEAVY RAIN, IT FALLS OFF IN SNOW. AS YOU COULD IMAGINE WHEN YOU SUDDENLY DON'T HAVE STEERING ON WET AND/OR ICY ROADS IT BECOMES VERY DANGEROUS, ESPECIALLY IN A FAMILY VAN. EVEN AFTER I GET THE VEHICLE TO THE SIDE OF THE ROAD I HAVE TO GET THE BELT BACK ON. ROAD SIDE REPAIRS ARE NEVER SAFE OR EASY BUT THEY ARE MADE EVEN MORE SO WHEN DONE IN THE RAIN OR IN A BLIZZARD WHEN IT'S 60 BELOW WIND CHILL. THIS NEEDS TO BE ADDRESSED AND FIXED!!!!! *TR

SERPENTINE BELT CAME OFF PULLEYS WHILE DRIVING IN HEAVY RAIN. LOST ABILITY TO STEER VAN. HEADED DIRECTLY FOR ANOTHER CAR AND COLLISION NARROWLY AVOIDED. BELT COMING OFF WHEN WET APPEARS TO BE A COMMON PROBLEM WITH THIS SERIES VAN, AND WOULD SEEM TO BE A VERY SERIOUS HAZARD. IT IS BEYOND ME WHY DODGE IS NOT REQUIRED TO RETROFIT A BETTER BELT/PULLEY SYSTEM (WHICH DOES EXIST AND IS ON THE MARKET). *TR

TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE POWER WINDOWS, WINDSHIELD WIPERS, AND CRUISE CONTROL WOULD FAIL SPORADICALLY. THE EMERGENCY BRAKE WARNING LIGHT WOULD ALSO ILLUMINATE INTERMITTENTLY. THE RADIO HAD ALSO FAILED IN ADDITION TO THE AIR BAG WARNING LIGHT REMAINING ILLUMINATED. THE CONTACT TOOK THE VEHICLE IN FOR RECALL REPAIRS IN 2008 UNDER NHTSA CAMPAIGN ID NUMBER: 04V480000 (AIR BAGS) WHERE THE CLOCK SPRING WAS REPLACED. THE REPAIR CORRECTED THE FAILURE FOR APPROXIMATELY ONE MONTH BEFORE RECURRING. IN ADDITION, THE CONTACT STATED THAT THE DRIVE BELT WAS DEFECTIVE AND WAS REPAIRED SEVERAL TIMES TO NO AVAIL. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000 AND THE CURRENT MILEAGE WAS 180,000.

1999 DODGE GRAND CARAVAN 3.3L. SERPENTINE BELT SLIPS OFF PULLEYS WHEN DRIVING IN WET CONDITIONS, EVEN SLIGHTLY. THIS PRODUCES AN IMMEDIATE LOSS OF POWER STEERING, WATER PUMP, ETC., AND WITHIN 15-20 SECONDS THE VEHICLE OVERHEATS. THIS CREATES SEVERE SAFETY HAZARD WITH IMPAIRED STEERING ABILITY ALONG WITH ATTEMPTS TO REMOVE VEHICLE FROM TRAFFIC BEFORE IT OVERHEATS, STALLS, OR ENGINE CATCHES FIRE. THIS SLIPPAGE OCCURS CONSISTENTLY TO THE POINT WE MUST AVOID DRIVING WHEN RAINING (EVEN DRIZZLING) OR EVEN IF ROADS ARE STILL MOIST AFTER A RAIN. WE FOUND HUNDREDS OF THE SAME COMPLAINT AFFECTING NUMEROUS MODEL YEAR DODGE CARAVANS, AS WELL AS CHRYSLER TOWN & COUNTRY VAN. TWO INDEPENDENT MECHANICS STATED THE CAUSE IS POOR DESIGN OF THE PULLEY SYSTEM. TWO OF THE PULLEYS ARE SMOOTH-SURFACED AND ONE SIDE OF THE SERPENTINE BELT IS SMOOTH. WHEN A LIQUID (RAIN/SNOW/LUBRICANT, ETC.) IS INTRODUCED TO THE PULLEY SYSTEM, THESE SMOOTH SURFACES ALLOW THE BELT TO EASILY SLIP OFF. DODGE OFFERS TO REPLACE THE TWO SMOOTH PULLEYS WITH GROOVED PULLEYS, AS WELL AS PROVIDE A SERPENTINE BELT WITH DUAL SIDED GROOVES FOR AROUND $400. THIS IS NOT A MATTER OF NORMAL WEAR AND TEAR, BUT RATHER A POOR DESIGN THAT HAS CONTINUED FOR OVER A DECADE DESPITE EARLY COMPLAINTS. CONSUMERS HAVE SPENT HUNDREDS IF NOT THOUSANDS IN TOWING AND REPAIRS FOR THIS PROBLEM. CONSUMERS SHOULD NOT BE REQUIRED TO PAY TO FIX THE MANUFACTURERS' SAFETY DEFECTS AND ADD TO THEIR PROFITS IN DOING SO. WAS IT AN INTENTIONAL DEFECT TO BOOST SERVICE DEPT PROFITS? THIS PROBLEM NEEDS TO BE ADDRESSED IMMEDIATELY AND SHOULD WARRANT A RECALL TO REPLACE THE TWO PULLEYS AND SERPENTINE BELT. *TR

THE SERPENTINE BELT CAME OFF SEVERAL TIMES IN THE RAIN , ON OUR 1999 DODGE GRAND CARAVAN, RESULTING IN LOSS OF POWER STEERING. I HAD GONE THROUGH A PUDDLE AND AS I TURNED A CORNER I LOST POWER STEERING. I MADE IT ONTO THE SIDE GRASS AS I WAS UNABLE TO COMPLETE THE TURN. I WAS ONLY A COUPLE FEET AWAY FROM HITTING A BRICK BUILDING. THIS WAS A VERY UNSETTLING EXPERIENCE. I SHOULD NOT HAVE TO BE TERRIFIED TO DRIVE IN THE RAIN. *TR

THREE TIMES IN SIX WEEKS, THE SERPENTINE BELT (WHICH POWERS THE POWER STEERING, ALTERNATOR AND WATER PUMP) HAS SLIPPED OFF THE PULLEYS. IN ONE OF THE THREE INSTANCES, THE DRIVE BELT WAS SHREDDED. AFTER A QUICK SEARCH OF THE INTERNET, LITERALLY HUNDREDS OF COMPLAINTS ABOUT THIS WERE FOUND. FORTUNATELY, IN OUR CASE, THERE HAS NOT BEEN AN INJURY TO DATE, HOWEVER A LOSS OF POWER STEERING AT THE WRONG MOMENT COULD EASILY CAUSE AN ACCIDENT. LIKEWISE, LOSS OF ACCESSORIES SUCH AS THE ALTERNATOR AND WATER PUMP COULD LEAVE SOMEONE STRANDED. ON THIS VEHICLE, THE BELT TENSIONER HAS BEEN REPLACED AND THE BELT HAS BEEN REPLACED THREE TIMES IN LESS THAN 1,000 MILES. *TR