NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
83 reportsClear category filter65,300 miles · Sep 26, 2004
Air Bags
WHILE DRIVING AIR BAG LIGHT ILLUMINATED. CONSUMER PULLED OVER AND INSPECTED THE VEHICLE FOR ANY PROBLEMS. THE NEXT DAY THE HORN FAILED TO PERFORM. THE DAY AFTER THAT, A LITTLE PIECE OF PLASTIC CAME OUT WITH SOME NUMBERS THAT WERE RELATED TO THE AIR BAGS/CLOCK SPRING. CONSUMER WAS TOLD BY THE MANUFACTURER THAT VEHICLE WAS NOT…
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WHILE DRIVING AIR BAG LIGHT ILLUMINATED. CONSUMER PULLED OVER AND INSPECTED THE VEHICLE FOR ANY PROBLEMS. THE NEXT DAY THE HORN FAILED TO PERFORM. THE DAY AFTER THAT, A LITTLE PIECE OF PLASTIC CAME OUT WITH SOME NUMBERS THAT WERE RELATED TO THE AIR BAGS/CLOCK SPRING. CONSUMER WAS TOLD BY THE MANUFACTURER THAT VEHICLE WAS NOT INCLUDED IN THE RECALL FOR THE CLOCK SPRING. *AK *TC
NHTSA ODI #10087881
99,400 miles · Sep 21, 2004
Air Bags
CLOCKSPRING FAILURE AT 99,400 MILES. IT'S BEEN RECALLED 1996 - 1998 AND 2001 - 2002 AND 1999 DODGE DURANGO'S HAVE ALL BEEN RECALLED. WESTPORT DODGE REFUSED TO FIX UNDER RECALL OR WARRANTY. IT'S A SAFETY ISSUE AS THE HORN AND AIR BAG DON'T WORK. CRUSE IS OUT BUT NOT A SAFETY HAZARD. DODGE SHOULD BE REQUIRED TO FIX AS ALMOST ALL V…
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CLOCKSPRING FAILURE AT 99,400 MILES. IT'S BEEN RECALLED 1996 - 1998 AND 2001 - 2002 AND 1999 DODGE DURANGO'S HAVE ALL BEEN RECALLED. WESTPORT DODGE REFUSED TO FIX UNDER RECALL OR WARRANTY. IT'S A SAFETY ISSUE AS THE HORN AND AIR BAG DON'T WORK. CRUSE IS OUT BUT NOT A SAFETY HAZARD. DODGE SHOULD BE REQUIRED TO FIX AS ALMOST ALL VEHICLES I SEARCHED HAVE THIS PROBLEM AND IT'S THE RESULT OF A MANUFACTURING DEFECT (IT WAS PUT TOGATHER WRONG, CAUSING THE FAILURE).*AK
NHTSA ODI #10092976
Mileage unknown · Sep 16, 2004
Air Bags
WHILE DRIVING, THE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THIS CAUSED THE HORN AND CRUISE CONTROL TO MALFUNCTION. THE CONSUMER CONTACTED THE DEALER AND WAS INFORMED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB
NHTSA ODI #10092491
Mileage unknown · Sep 14, 2004
Air BagsElectrical SystemEngine And Engine Cooling
PROBLEMS WITH VEHICLE'S INSTRUMENT PANEL, AIR BAG SENSORS AND ASSOCIATED PRINTED CIRCUIT BOARD MODULES. *MR THERE WERE PROBLEMS WITH THE PCM, THE SENSOR FAILED, THE ENGINE STALLED, THE CHECK ENGINE LIGHT HAD COME ON ALONG WITH THE MALFUNCTIONING INDICATOR LIGHT, THE SHIFT INDICATOR LIGHT HAD GONE OUT, THE DASH LIGHTS HAD GON…
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PROBLEMS WITH VEHICLE'S INSTRUMENT PANEL, AIR BAG SENSORS AND ASSOCIATED PRINTED CIRCUIT BOARD MODULES. *MR THERE WERE PROBLEMS WITH THE PCM, THE SENSOR FAILED, THE ENGINE STALLED, THE CHECK ENGINE LIGHT HAD COME ON ALONG WITH THE MALFUNCTIONING INDICATOR LIGHT, THE SHIFT INDICATOR LIGHT HAD GONE OUT, THE DASH LIGHTS HAD GONE OUT, AND THE ODOMETER MALFUNCTIONED. THE CIRCUIT BOARD HAD TO BE REPLACED TWICE AND THE AIR BAG AND AIR BAG LIGHT RETURNED. THE CLOCK SPRING AND AIR BAG CONTROL MODULE WAS REPLACED. THE CONSUMER REQUESTED REIMBURSEMENT. *SC *JB
NHTSA ODI #10092218
78,400 miles · Sep 9, 2004
Air Bags
AIRBAG INDICATOR ON DASHBOARD ILLUMINATED. DIAGNOSED AS CLOCK SPRING. FOUND THAT PROBLEM EXISTS IN 1996-2000 GRAND CARAVANS, BUT THAT RECALL HAS ONLY BEEN ESTABLISHED FOR 1996-1998 VEHICLES. *AK
NHTSA ODI #10090722
130,000 miles · Sep 9, 2004
Air Bags
AIRBAG WARNING LIGHT ILLUMINATED (REMAINS ON). BOTH CRUISE CONTROL AND HORN ARE INOPERATIVE. RESEARCH HAS REVEALED THAT THIS IS AN IDENTICAL PROBLEM RELATED TO THE 96-98 RECALL FOR THIS VERY PROBLEM. SUGGEST THAT PROBLEM IS NOT LIMITED TO THOSE YEARS. VEHICLE MILEAGE 133000.*AK
NHTSA ODI #10090682
47,000 miles · Sep 3, 2004
Air Bags
AFTER STARTING THE VEHICLEAIR BAG WARNING LIGHT ILLUMINATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
NHTSA ODI #10090372
102,120 miles · Aug 29, 2004
Air Bags
AIRBAG LIGHT CAME ON OUR 1999 DODGE GRAND CARAVAN. ALSO THE HORN AND CRUISE CONTROL WERE NOT WORKING. TOOK IT INTO THE DEALER TO HAVE IT REPAIRED AND FOUND OUT IT WAS THE CLOCK SPRING. IT WAS REPLACED AT A COST OF $232. SINCE THEN I HAVE FOUND OUT THAT THIS HAS BEEN AN ISSUE WITH THE CARAVAN MODEL FOR THE LAST COUPLE OF YEARS AN…
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AIRBAG LIGHT CAME ON OUR 1999 DODGE GRAND CARAVAN. ALSO THE HORN AND CRUISE CONTROL WERE NOT WORKING. TOOK IT INTO THE DEALER TO HAVE IT REPAIRED AND FOUND OUT IT WAS THE CLOCK SPRING. IT WAS REPLACED AT A COST OF $232. SINCE THEN I HAVE FOUND OUT THAT THIS HAS BEEN AN ISSUE WITH THE CARAVAN MODEL FOR THE LAST COUPLE OF YEARS AND THAT THERE IS A RECALL ON THE CLOCK SPRING ON THE '96, '97, AND '98 MODEL YEARS. IS THIS RECALL GOING TO EXTEND TO THE '99 MODEL YEAR? *JB
NHTSA ODI #10088758
78,800 miles · Aug 21, 2004
Air Bags
AIR BAG LIGHT TURNS ON AND OFF WHILE DRIVING. USUALLY TURNS OFF AFTER STARTING ENGINE, BUT TURNS ON AND OFF PERIODICALLY. HORN STILL WORKS AT THIS TIME AND CRUISE CONTROL STILL WORKS...FOR HOW LONG? *JB
NHTSA ODI #10088317
148,000 miles · Aug 4, 2004
Air BagsElectrical SystemVehicle Speed Control
I HAVE A PROBLEM WITH MY 1999 GRAND CARAVAN, THE AIR BAG LIGHT IS ON AND THE HORN WILL NOT BLOW, AND THE CRUISE WON'T WORK. I GOT IN CONTACT WITH CHRYSLER AND THEY TOLD ME THEY DON'T KNOW OF A RECALL. IT IS DANGEROUS TO DRIVE A CAR WITH NO HORN, AND WHAT IF THE AIRBAG COMES OUT AND CAUSE AN ACCIDENT. *AK
NHTSA ODI #10086198
Official recalls
3Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
May 6, 1999
VEHICLE DESCRIPTION: MINI VANS BUILT FOR FLEET SALES ONLY. THE HEADLAMP MODULE DOES NOT IDENTIFY THE PARK LAMP AS "DRL" AS REQUIREMENT OF FMVSS 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Consequence & remedy
Consequence: THESE VEHICLES DO NOT COMPLY WITH REQUIREMENTS OF FMVSS NO. 108.
Remedy: ALL FLEET OWNERS/OPERATORS WILL BE MAILED NON-REMOVABLE DECALS WITH THE REQUIRED "DRL" LETTERS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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