NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
559 reports134,000 miles · Oct 27, 2008
Electrical System
RANDOMLY WILL START UP AND IMMEDIATELY SHUT DOWN. AFTER 3 TIMES, WILL NOT START. HAVE HAD IT TAKEN TO 4 DIFFERENT MECHANICS OVER THE LAST 18 MONTHS. 2 WERE DODGE DEALERSHIPS. ONE DEALERSHIP REPLACED THE STARTER FOR $440. THE NEXT DEALERSHIP (I WAS OUT OF TOWN FOR CHRISTMAS, SO COULDN'T RETURN TO FIRST DEALERSHIP) REPLACED TH…
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RANDOMLY WILL START UP AND IMMEDIATELY SHUT DOWN. AFTER 3 TIMES, WILL NOT START. HAVE HAD IT TAKEN TO 4 DIFFERENT MECHANICS OVER THE LAST 18 MONTHS. 2 WERE DODGE DEALERSHIPS. ONE DEALERSHIP REPLACED THE STARTER FOR $440. THE NEXT DEALERSHIP (I WAS OUT OF TOWN FOR CHRISTMAS, SO COULDN'T RETURN TO FIRST DEALERSHIP) REPLACED THE POWER TRAIN CONTROL MODULE FOR $800. STILL HAVE HAD THE PROBLEM. THE MESSAGE BOARD IS FULL OF PEOPLE WITH THE SAME PROBLEM AND DEALERS REPLACING THE SAME PARTS THAT I HAVE HAD REPLACED AND STILL NOT GETTING FIXED. IF I CAN LOOK ON THE INTERNET AND SEE WHAT IS WRONG, WHY CAN'T A MECHANIC? I WILL HAVE THE INSTRUMENT PANEL CLUSTER CHANGED NEXT AND IT BETTER BE NO CHARGE!! *TR
NHTSA ODI #10246825
74,200 miles · Sep 6, 2008
Engine And Engine Cooling
I OWN A 1998 DODGE GRAND CARAVAN THE SERPENTINE BELT CAME OFF DURING MY EVACUATION FROM HURRICANE GUSTAV IT HAPPEN IN THE MIDDLE OF A BRIDGE AT NIGHT IS THE 6TH TIME THAT THIS OCCUR I JUST HAD THIS REPLACE HOW COME THERE HAS NOT BEEN A RECALL TO SOLVE THIS BEFORE SOMEONE DIE. *TR
NHTSA ODI #10241209
Mileage unknown · Aug 29, 2008
Electrical System
I HAVE A 1998 DODGE GRAND CARAVAN THAT HAS SOME ELECTRICAL PROBLEMS THAT CAN'T SEEM TO BE FIXED. THE DASHBOARD LIGHTS TURN OFF AND THE VEHICLE WON'T START AND STAY RUNNING. IT USED TO COME RIGHT BACK ON AFTER TAPPING THE CENTER OF THE DASH, BUT THAT DOESN'T WORK ANYMORE. IT EVEN HAPPENS NOW WHILE WE ARE DRIVING. MY LOCAL DODGE D…
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I HAVE A 1998 DODGE GRAND CARAVAN THAT HAS SOME ELECTRICAL PROBLEMS THAT CAN'T SEEM TO BE FIXED. THE DASHBOARD LIGHTS TURN OFF AND THE VEHICLE WON'T START AND STAY RUNNING. IT USED TO COME RIGHT BACK ON AFTER TAPPING THE CENTER OF THE DASH, BUT THAT DOESN'T WORK ANYMORE. IT EVEN HAPPENS NOW WHILE WE ARE DRIVING. MY LOCAL DODGE DEALERSHIP CAN'T FIGURE OUT WHAT'S WRONG WITH IT, AND AFTER SPENDING A CHUNK OF MONEY TRYING TO GET IT FIXED MANY DIFFERENT TIMES, SO MY WIFE AND CHILDREN FEEL SAFE IN IT I AM DEFINITELY SORRY I EVER BOUGHT IT. THE PROBLEM OCCURS NOW ALMOST EVERY DAY TO EVERY SECOND DAY, AND WILL LAST ANYWHERE FROM A COUPLE OF MINUTES TO COUPLE OF DAYS. *TR
NHTSA ODI #10240232
120,200 miles · Aug 23, 2008
Electrical System
AFTER HAVING MY TRANSMISSION REPLACE I NOTICED EVERYTHING ON MY DASH WAS DEAD, MY ABS AND ALARM SET LIGHT WOULD COME ON. IT ONLY STAYED THAT WAY FOR A FEW MINUTES AND THEN EVERYTHING WOULD COME BACK ON, BUT THEN THE PROBLEM ONLY GOT WORSE. I WOULD TRY TO START THE VAN BUT WHEN I DID IT WOULD SHUT BACK OFF BECAUSE MY DASH GAUGES …
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AFTER HAVING MY TRANSMISSION REPLACE I NOTICED EVERYTHING ON MY DASH WAS DEAD, MY ABS AND ALARM SET LIGHT WOULD COME ON. IT ONLY STAYED THAT WAY FOR A FEW MINUTES AND THEN EVERYTHING WOULD COME BACK ON, BUT THEN THE PROBLEM ONLY GOT WORSE. I WOULD TRY TO START THE VAN BUT WHEN I DID IT WOULD SHUT BACK OFF BECAUSE MY DASH GAUGES WERE NOT WORKING AND MY ABS LIGHT WAS ON. I HAVE 3 KIDS AND I DEPEND ON MY VAN FOR TRANSPORTATION. I WENT ON A WEBSITE " TOPIX" AND FOUND THAT THERE ARE ALOT OF PEOPLE WITH THE SAME PROBLEM, ALSO THAT IS HOW I GOT THIS ADDRESS. IT SEEMS LIKE NOBODY HAS THE RIGHT SOLUTION, THERE ARE JUST DIFFERENT SUGGESTIONS. I THINK THERE SHOULD BE A RECALL SO THAT WAY EVERYBODY CAN STOP WASTING MONEY ON WHAT REPAIR SHOPS TRY (SAY) AND LET DODGE FIGURE IT OUT AND COMPENSATE FOR ALL OF THE HASSLES, MISSED APPOINTMENTS, AND EVERYTHING ELSE. *TR
NHTSA ODI #10239449
Mileage unknown · Aug 21, 2008
Electrical System
SOMETIMES WHEN I TURN THE KEY THE ENGINE WILL START AND IMMEDIATELY STALL. AFTER THE THIRD TRY, IT WILL NOT START AT ALL. THE GAUGES AND ODOMETER ALSO FAILS AT THIS TIME. AFTER SITTING FOR ANYWHERE FROM 1 HOUR TO 4 DAYS (SO FAR) THE ENGINE WILL START. IT MIGHT BE OK FOR A DAY OR A MONTH AND THEN IT HAPPENS AGAIN. SEVERAL TIME…
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SOMETIMES WHEN I TURN THE KEY THE ENGINE WILL START AND IMMEDIATELY STALL. AFTER THE THIRD TRY, IT WILL NOT START AT ALL. THE GAUGES AND ODOMETER ALSO FAILS AT THIS TIME. AFTER SITTING FOR ANYWHERE FROM 1 HOUR TO 4 DAYS (SO FAR) THE ENGINE WILL START. IT MIGHT BE OK FOR A DAY OR A MONTH AND THEN IT HAPPENS AGAIN. SEVERAL TIMES WHILE DRIVING THE GAUGES GO OFF, ENGINE FALTERS AND THEN COMES BACK ON. OTHER TIMES ENGINE STARTS AND IDLES ROUGH AS IF THERE IS A VACUUM LEAK THEN IT STRAIGHTENS OUT. THIS HAS BEEN A PROBLEM OFF AND ON FOR AROUND 2 YEARS BUT IS NOW HAPPENING MORE FREQUENTLY. TODAY I WENT TO A STORE AND WHEN I CAME OUT THE CAR WOULDN'T START. IT IS STILL PARKED AT THE STORE. I RESEARCHED THE PROBLEM ON THE INTERNET AND FOUND A VARIETY OF ANSWERS. DON'T WANT TO HAVE TO INSTALL MANY PARTS AT $250 PLUS LABOR EACH TIME AND STILL HAVE THE SAME SITUATION. I KNOW OF THREE PEOPLE WITH SIMILAR PROBLEMS. I WOULD LIKE TO KNOW WHY THERE HAVE BEEN NO RECALLS OR SERVICE BULLETINS ISSUED ABOUT THIS PROBLEM. *TR
NHTSA ODI #10239227
100,000 miles · Aug 21, 2008
Equipment
TL*THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE CONTACT NOTICED THAT THE ALARM WOULD REMAIN ON EVEN WHEN SHE MANUALLY TURNED IT OFF. THE FAILURE PREVENTED HER FROM STARTING THE VEHICLE. SHE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE BATTERIES IN THE REMOTE. SEVERAL WEEKS AFTER THE REPAIR, THE FAILURE RECURRED. …
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TL*THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE CONTACT NOTICED THAT THE ALARM WOULD REMAIN ON EVEN WHEN SHE MANUALLY TURNED IT OFF. THE FAILURE PREVENTED HER FROM STARTING THE VEHICLE. SHE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE BATTERIES IN THE REMOTE. SEVERAL WEEKS AFTER THE REPAIR, THE FAILURE RECURRED. THE VEHICLE HAS NOT BEEN PROPERLY REPAIRED. THE EQUIPMENT INFORMATION WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 115,000.
NHTSA ODI #10239156
98,000 miles · Aug 20, 2008
Suspension
DRIVER'S SIDE STRUT SHEET METAL RUSTED COMPLETELY THROUGH. *TR
NHTSA ODI #10238998
266,000 miles · Aug 6, 2008
Tires
TL*THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. WHILE DRIVING 40 MPH, THE TWO FRONT TIRES SUDDENLY LOCKED AND CAUSED THE VEHICLE TO SLIDE SEVERAL FEET. THE VEHICLE MADE A CLANKING SOUND AND IMMEDIATELY AFTERWARDS, THE TWO FRONT TIRES UNLOCKED AND ALLOWED THE CONTACT TO SLOW DOWN THE VEHICLE. THERE WERE NO PRIOR WARNINGS. THE…
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TL*THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. WHILE DRIVING 40 MPH, THE TWO FRONT TIRES SUDDENLY LOCKED AND CAUSED THE VEHICLE TO SLIDE SEVERAL FEET. THE VEHICLE MADE A CLANKING SOUND AND IMMEDIATELY AFTERWARDS, THE TWO FRONT TIRES UNLOCKED AND ALLOWED THE CONTACT TO SLOW DOWN THE VEHICLE. THERE WERE NO PRIOR WARNINGS. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 266,000.
NHTSA ODI #10237202
87,240 miles · Jul 14, 2008
Visibility
THE INTERMITTENT FEATURE OF THE WINDSHIELD WIPERS JUST QUIT WORKING AS IT SHOULD. IT WOULD SOMETIMES WORK FOR A FEW WIPES, STOP WORKING FOR A WHILE, THEN SOMETIMES IT WOULD START WORKING FOR A FEW MORE WIPES. THE CONTROL MODULE ON THE STEERING COLUMN HAS BEEN REPLACED TWICE. IT WORKED FOR ABOUT TWO BLOCKS OUT OF THE SHOP & JU…
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THE INTERMITTENT FEATURE OF THE WINDSHIELD WIPERS JUST QUIT WORKING AS IT SHOULD. IT WOULD SOMETIMES WORK FOR A FEW WIPES, STOP WORKING FOR A WHILE, THEN SOMETIMES IT WOULD START WORKING FOR A FEW MORE WIPES. THE CONTROL MODULE ON THE STEERING COLUMN HAS BEEN REPLACED TWICE. IT WORKED FOR ABOUT TWO BLOCKS OUT OF THE SHOP & JUST QUIT AGAIN. SO FAR I HAVE INVESTED OVER $1,000.00 TRYING TO GET THEM TO WORK. *TR
NHTSA ODI #10234308
129,580 miles · Jul 7, 2008
Engine And Engine Cooling
TL*THE CONTACT'S CLIENT OWNS A 1998 DODGE GRAND CARAVAN. AFTER INSTALLING A NEW TRANSMISSION AND DRIVING THE VEHICLE, THE CONTACT'S CLIENT NOTICED AN EXCESSIVE AMOUNT OF FUEL LOSS. THE FOLLOWING DAY IT WAS DETERMINED THAT THE SEAM OF THE MUFFLER HAD ROTTED AWAY AND WAS BLOWING HOT AIR DIRECTLY ONTO THE PLASTIC GAS TANK. THE C…
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TL*THE CONTACT'S CLIENT OWNS A 1998 DODGE GRAND CARAVAN. AFTER INSTALLING A NEW TRANSMISSION AND DRIVING THE VEHICLE, THE CONTACT'S CLIENT NOTICED AN EXCESSIVE AMOUNT OF FUEL LOSS. THE FOLLOWING DAY IT WAS DETERMINED THAT THE SEAM OF THE MUFFLER HAD ROTTED AWAY AND WAS BLOWING HOT AIR DIRECTLY ONTO THE PLASTIC GAS TANK. THE CURRENT AND FAILURE MILEAGES WERE 129,580.
NHTSA ODI #10233396
Official recalls
4Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Nov 7, 2002
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 15, 1997
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Consequence & remedy
Consequence: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Remedy: DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available