TL* THE CONTACT OWNED A 1998 DODGE GRAND CARAVAN. WHILE THE CONTACT'S WIFE WAS DRIVING 45 MPH, ANOTHER VEHICLE TRAVELING APPROXIMATELY 70 MPH STRUCK THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGER SEAT (THE CONTACT'S SEAT) SEPARATED FROM THE SEAT TRACK. THE CONTACT STRUCK THE SIDE DOOR AND WAS…
Read full complaint
TL* THE CONTACT OWNED A 1998 DODGE GRAND CARAVAN. WHILE THE CONTACT'S WIFE WAS DRIVING 45 MPH, ANOTHER VEHICLE TRAVELING APPROXIMATELY 70 MPH STRUCK THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGER SEAT (THE CONTACT'S SEAT) SEPARATED FROM THE SEAT TRACK. THE CONTACT STRUCK THE SIDE DOOR AND WAS THROWN INTO THE REAR OF THE VEHICLE. THE SEAT BELT FAILED TO RESTRAIN THE CONTACT AND HE WAS THEN STRUCK BY THE SEAT. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK. THREE OCCUPANTS IN THE OTHER VEHICLE WERE ALSO INJURED, AS THE FRONT PASSENGER'S FEET WENT THROUGH THE WINDSHIELD AND TWO OF THE OCCUPANTS SUFFERED WHIPLASH. MEDICAL ATTENTION WAS REQUIRED FOR ALL THE INJURED OCCUPANTS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND THE CONTACT'S INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. SEE ALSO 11004763. *DSY ..UPDATED 08/04/17 *BF UPDATED 10/11/2017*JS *JS *JS
NHTSA ODI #11004775
1,800,000 miles · Jul 12, 2017
SeatsCrashInjury
I WAS INVOLVED IN A REAR END CRASH AND THE FRONT PASSENGER SEAT INCAS IN CAME APART AT THE ADJUSTER TRACKS. THIS CAUSED ME TO BE THROWN INTO THE REAR OF THE VAN MAKING MY INJURES MUCH WORSE. SEE ALSO 11004775. *DSY
NHTSA ODI #11004763
124,000 miles · Jun 8, 2007
Air BagsSeatsCrash
TL*THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE VEHICLE WAS INVOLVED IN A REAR END COLLISION AND CRASHED INTO THE VEHICLE IN FRONT OF HER AT 5 MPH. THE AIR BAG FAILED TO DEPLOY AND THE SEAT CAME OFF TRACK DURING THE CRASH. DUE TO THE SEAT POSITION, THE CONTACT COULD NOT DEPRESS THE BRAKE PEDAL OR CONTROL THE STEERING. TH…
Read full complaint
TL*THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE VEHICLE WAS INVOLVED IN A REAR END COLLISION AND CRASHED INTO THE VEHICLE IN FRONT OF HER AT 5 MPH. THE AIR BAG FAILED TO DEPLOY AND THE SEAT CAME OFF TRACK DURING THE CRASH. DUE TO THE SEAT POSITION, THE CONTACT COULD NOT DEPRESS THE BRAKE PEDAL OR CONTROL THE STEERING. THE CURRENT AND FAILURE MILEAGES WERE 124,000.
NHTSA ODI #10192742
95,000 miles · Nov 18, 2004
Seats
THE BOLT ATTACHING THE HANDLE TO THE FRONT DRIVER'S SEAT RECLINING MECHANISM BROKE. HERE WAS NO WARNING AND NO EVENTS LEADINGUP TO THE FAILURE.SEAT WILL NOT STAY UPRIGHT.VEHICLE IS BEING REPAIRED, I WILL RETAIN DEFECTIVE PARTS.*AK
NHTSA ODI #10100135
Mileage unknown · Sep 6, 2003
Seats
PASSENGER SEATBACKS ON MIDDLE ROW CAPITAINS SEATS ARE CONSTANTLY COMMING LOOSE DUE TO BOLTS ON SIDE NEAR FOLDING HINGES COMING LOOSE! VERY UNSAFE AS BACKS OF SEATS CAN FALL OFF OR RECLINE FULLY BACK RENDERING SEATBELTS WORTHLESS!*AK
NHTSA ODI #10037325
Mileage unknown · May 9, 2003
Seats
PASSENGER SEAT BACK BROKE FOR NO REASON. *JB
NHTSA ODI #10018479
Mileage unknown · Mar 1, 2002
SeatsCrash
WHILE STOPPED THE VEHICLE WAS REAR-ENDED BY ANOTHER MINI-VAN TRAVELING AT APPROXIMATELY 30 MPH. AS A RESULT LEFT POWER SEAT COLLAPSED TO THE FULLY RECLINED POSITION.*AK
NHTSA ODI #758794
Mileage unknown · Jan 25, 2002
Seats
DRIVERS SEAT, TOP BACK MOVES BACK WHILE DRIVING. WOULD HAVE TO STOP TO ADJUST SEAT CONSTANTLY. VEHICLE NOT TAKEN TO A DEALERSHIP YET. *AK *JG
NHTSA ODI #8002876
Mileage unknown · Apr 18, 2000
SeatsCrash
WHEN VAN WAS REAR ENDED BY A 95 AUDI, TRAVELING ABOUT 45 MPH, DRIVER'S AND PASSENGER'S SEATBACK BROKE AND RECLINED ALL THE WAY BACK. SEATS ARE BEING REPAIRED. MANUFACTURER WILL BE NOTIFIED ABOUT THE PROBLEM. THE PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
NHTSA ODI #860491
Mileage unknown · Jan 4, 2000
SeatsCrash
A 200 LB 80 YEAR OLD MAN WAS SITTING IN THE PASSENGER SEAT OF HIS VAN. WHEN HE AND HIS WIFE WAS REAR-ENDED IN A 25-30 MPH IMPACT BY A 85 NISSAN PICKUP. THE IMPACT CAUSED THE PASSENGER SEAT TO FALL BACKWARDS AND THE MAN BROKE HIS NECK, HE PASSED AWAY A FEW DAYS LATER. SEEING HOW THIS IS A FAIRLY NEW VEHICLE, IT DOES NOT SEEM R…
Read full complaint
A 200 LB 80 YEAR OLD MAN WAS SITTING IN THE PASSENGER SEAT OF HIS VAN. WHEN HE AND HIS WIFE WAS REAR-ENDED IN A 25-30 MPH IMPACT BY A 85 NISSAN PICKUP. THE IMPACT CAUSED THE PASSENGER SEAT TO FALL BACKWARDS AND THE MAN BROKE HIS NECK, HE PASSED AWAY A FEW DAYS LATER. SEEING HOW THIS IS A FAIRLY NEW VEHICLE, IT DOES NOT SEEM RIGHT THAT THE SEAT BROKE UNDER SUCH A RELATIVELY MINOR IMPACT. WHO WOULD I NEED TO CONTACT TO INITIATE A MANUFACTURING DEFECT CLAIM TO HELP COVER THE MOUNTAIN OF MEDICAL BILLS RESULTING FROM THIS A INCIDENT?
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Consequence & remedy
Consequence: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Remedy: DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
1998 Dodge Grand Caravan Problems, Complaints & Recalls | Skip That Year
Illustration