TL* THE CONTACT OWNED A 1998 DODGE GRAND CARAVAN. WHILE THE CONTACT'S WIFE WAS DRIVING 45 MPH, ANOTHER VEHICLE TRAVELING APPROXIMATELY 70 MPH STRUCK THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGER SEAT (THE CONTACT'S SEAT) SEPARATED FROM THE SEAT TRACK. THE CONTACT STRUCK THE SIDE DOOR AND WAS…
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TL* THE CONTACT OWNED A 1998 DODGE GRAND CARAVAN. WHILE THE CONTACT'S WIFE WAS DRIVING 45 MPH, ANOTHER VEHICLE TRAVELING APPROXIMATELY 70 MPH STRUCK THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGER SEAT (THE CONTACT'S SEAT) SEPARATED FROM THE SEAT TRACK. THE CONTACT STRUCK THE SIDE DOOR AND WAS THROWN INTO THE REAR OF THE VEHICLE. THE SEAT BELT FAILED TO RESTRAIN THE CONTACT AND HE WAS THEN STRUCK BY THE SEAT. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK. THREE OCCUPANTS IN THE OTHER VEHICLE WERE ALSO INJURED, AS THE FRONT PASSENGER'S FEET WENT THROUGH THE WINDSHIELD AND TWO OF THE OCCUPANTS SUFFERED WHIPLASH. MEDICAL ATTENTION WAS REQUIRED FOR ALL THE INJURED OCCUPANTS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND THE CONTACT'S INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. SEE ALSO 11004763. *DSY ..UPDATED 08/04/17 *BF UPDATED 10/11/2017*JS *JS *JS
NHTSA ODI #11004775
122,000 miles · Jun 24, 2004
Seat BeltsCrash
WHILE STOPPING AT A LIGHT THE CONSUMER'S VEHICLE WAS REAR ENDED IN A FIVE CAR COLLISION. UPON IMPACT, THE REAR SEAT BELT DISCONNECTED, CAUSING THE CHILD SAFETY SEAT TO FLY FORWARD, HITTING THE BACK OF THE DRIVER'S SEAT. NO INJURIES REPORTED. *AK *SC *JB
NHTSA ODI #10074151
Mileage unknown · Apr 28, 2003
Seat Belts
SEAT BELT COMPLAINT. *NLM
NHTSA ODI #10016613
70,000 miles · Mar 27, 2003
Air BagsSeat BeltsCrashInjury
THE VEHICLES AIR BAG DID NOT DEPLOY NOR DID THE SEAT BELT RESTRAIN THE DRIVER WHEN THE VEHICLE WAS IMPACTED IN THE REAR. *NLM *NLM
NHTSA ODI #10011258
Mileage unknown · Feb 3, 2003
Seat Belts
CONSUMER SAW A NEWS PROGRAM STATING THAT 1993-2002 GRAND CARAVANS HAVE DEFECTIVE SEAT BELTS. CONSUMER IS CONCERNED FOR HER FAMILY'S SAFETY AND FEELS A RECALL SHOULD BE IN ORDER. *JG
NHTSA ODI #10004560
80,000 miles · Dec 19, 2002
Seat Belts
THE FEMALE END OF THE SEAT BELT BUCKLE IN THE INTEGRATED CHILD SAFETY CRUMBLED INTO SEVERAL PIECES. WE ARE WORRIED THAT THE OTHER SEAT MAY HAVE THE SAME DEFECT. CHRYSLER SAYS THAT THE WARRANTY HAS EXPIRED AND WON'T DO ANYTHING ABOUT IT. I WOULD THINK THEY WOULD BE MORE CONCERNED, ESPECIALLY SINE THE PROBLEM INVOLVES A CHILD S…
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THE FEMALE END OF THE SEAT BELT BUCKLE IN THE INTEGRATED CHILD SAFETY CRUMBLED INTO SEVERAL PIECES. WE ARE WORRIED THAT THE OTHER SEAT MAY HAVE THE SAME DEFECT. CHRYSLER SAYS THAT THE WARRANTY HAS EXPIRED AND WON'T DO ANYTHING ABOUT IT. I WOULD THINK THEY WOULD BE MORE CONCERNED, ESPECIALLY SINE THE PROBLEM INVOLVES A CHILD SEAT. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS***770772
NHTSA ODI #10006634
Mileage unknown · Dec 17, 2002
Seat Belts
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING, THE DRIVER SIDE SEAT BELT WOULD NOT REMAIN LATCHED. THE DEALER WAS NOTIFIED OF THE PROBLEM. TS SCC
NHTSA ODI #10001097
Mileage unknown · Sep 24, 2002
Seat Belts
CONSUMER STATES THAT THE HARNESS STRAPS RECEPTACLE IS INOPERATIVE, UNABLE TO FASTEN BUCKLE. NLM
NHTSA ODI #8019303
Mileage unknown · May 3, 2002
Seat Belts
REAR SEAT BELTS ARE RELEASING INVOLUNTARILY. VEHICLE WAS PURCHASED USED. DEALER WAS NOTIFIED, AND KNEW NOTHING OF THE PROBLEM. DEALER WILL REPLACE SEAT BELT WITH SAME EXACT STYLE INSTEAD OF USING ANOTHER KIND THAT DOES NOT APPEAR TO HAVE THE SAME PROBLEM AT OWNERS EXPENSE.*AK *TT
NHTSA ODI #8009156
Mileage unknown · Apr 17, 2002
Seat Belts
I WAS SITTING NEXT TO MY CHILD IN HIS CAR SEAT AND WAS PUTTING ON MY SEATBELT WHEN I BUMPED THE RELEASE LEVER TO HIS SEATBELT AND IT POPPED OPEN. I DIDN'T THINK MUCH OF IT UNTIL I HEARD ABOUT THE PROBLEMS OTHER DODGE/CHRYSLER VEHICLE OWNERS HAD BEEN HAVING WITH THEIR GEN-3 SEATBELTS. I THOUGHT THAT IF IT WAS THIS EASY TO RELEA…
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I WAS SITTING NEXT TO MY CHILD IN HIS CAR SEAT AND WAS PUTTING ON MY SEATBELT WHEN I BUMPED THE RELEASE LEVER TO HIS SEATBELT AND IT POPPED OPEN. I DIDN'T THINK MUCH OF IT UNTIL I HEARD ABOUT THE PROBLEMS OTHER DODGE/CHRYSLER VEHICLE OWNERS HAD BEEN HAVING WITH THEIR GEN-3 SEATBELTS. I THOUGHT THAT IF IT WAS THIS EASY TO RELEASE THE BELT, THEN THERE HAD TO BE A SAFETY ISSUE. NLM
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Consequence & remedy
Consequence: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Remedy: DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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