NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
79 reportsClear category filter144,000 miles · Feb 8, 2011
Electrical System
ON 3 OCCASIONS RECENTLY ALL THE DASHBOARD GAUGES STOPPED WORKING WHILE I WAS DRIVING THE VEHICLE. THE GAUGES RESUMED EITHER ON THEIR OWN AFTER A FEW MOMENTS OR AFTER STOPPING AND RESTARTING THE VAN. DEALER COULD NOT RECREATE THE PROBLEM AND THE DIAGNOSTIC CODE ONLY SAID THAT COMMUNICATION HAD BEEN LOST. THE TECHNICIAN CLAIM…
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ON 3 OCCASIONS RECENTLY ALL THE DASHBOARD GAUGES STOPPED WORKING WHILE I WAS DRIVING THE VEHICLE. THE GAUGES RESUMED EITHER ON THEIR OWN AFTER A FEW MOMENTS OR AFTER STOPPING AND RESTARTING THE VAN. DEALER COULD NOT RECREATE THE PROBLEM AND THE DIAGNOSTIC CODE ONLY SAID THAT COMMUNICATION HAD BEEN LOST. THE TECHNICIAN CLAIMED THAT HE COULD NOT FIND SIMILAR ISSUES IN HIS DATABASE, BUT FROM THIS WEBSITE I SEE THERE ARE MANY OTHERS WHO HAVE EXPERIENCED THIS PROBLEM. THERE DOES NOT APPEAR TO BE SURE-FIRE FIX. THE VEHICLE IS DRIVABLE AND LIGHTS AND WINDSHIELD WIPERS CONTINUE TO WORK WHILE THE GAUGES MALFUNCTION. BUT, DRIVING IS DIFFICULT WITHOUT THE SPEEDOMETER AND THE ODOMETER AND TRIP MILEAGE ARE INCORRECT AFTER THE GAUGES COME BACK TO LIFE. *TR
NHTSA ODI #10381134
106,000 miles · Aug 16, 2010
Electrical System
INTERMITTENTLY INSTRUMENT PANEL FLICKERS WHILE DRIVING. RADIO/CD-PLAYER DIES OUT SOME TIMES. IT HAPPENS AROUND 3 TO 5 TIMES IN 1 HOUR DRIVING. *TR
NHTSA ODI #10349621
155,000 miles · Jul 8, 2010
Electrical System
TL*THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE CONTACT STATED THAT IN OCTOBER 2009, ALL OF THE GAUGES AND LIGHTS ON THE INSTRUMENT PANEL BEGAN TO FAIL. THE FAILURE OCCURRED INTERMITTENTLY AND BECAME PROGRESSIVELY WORSE OVER TIME. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT DIAGNOSTIC CODE P1689 CAUSED THE FAILURE…
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TL*THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE CONTACT STATED THAT IN OCTOBER 2009, ALL OF THE GAUGES AND LIGHTS ON THE INSTRUMENT PANEL BEGAN TO FAIL. THE FAILURE OCCURRED INTERMITTENTLY AND BECAME PROGRESSIVELY WORSE OVER TIME. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT DIAGNOSTIC CODE P1689 CAUSED THE FAILURE TO OCCUR. THE MECHANIC STATED THAT DODGE IS AWARE OF THE FAILURE; HOWEVER, THERE WAS NOTHING THEY COULD DO ABOUT IT. CHRYSLER WAS ALSO CONTACTED AND STATED THAT IT WAS "NOT THEIR PROBLEM, BUY A NEW CAR." THE FAILURE MILEAGE WAS APPROXIMATELY 155,000. THE CURRENT MILEAGE WAS APPROXIMATELY 157,000. THE VIN WAS UNKNOWN.
NHTSA ODI #10342056
150,000 miles · Sep 14, 2009
Electrical System
SOMETIMES WHEN I START MY VAN, IT WILL START AND IMMEDIATELY SHUTS OFF, NO MATTER HOW MANY TIME YOU TRY, THE ABS, AND ALARM DASH LIGHT STAY ON. IF YOU TAP ON THE DASH OR WAIT A WHILE THE VAN STARTS NORMAL. ALSO ALL THE GAUGES SOMETIMES STOP WORKING WHILE I'M DRIVING. *TR
NHTSA ODI #10283946
Mileage unknown · Sep 12, 2009
Electrical System
I OWN A 1998 DODGE CARAVAN AND MY SPEED ODOMETER, MY RPM, THE TEMP GAUGE, AND THE GAS GAUGE POP OFF AT LEAST 3 TIMES A WEEK EITHER I WAIT AND EVENTUALLY IT WILL COME BACK ON OR I MUST HIT IT SOMETIMES IT COMES BACK ON OTHER TIMES IT DON'T. IS THERE A RECALL ON THIS. THE ABS COMES ON THE CHECK ENGINE LIGHT ALSO COMES ON. IT I…
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I OWN A 1998 DODGE CARAVAN AND MY SPEED ODOMETER, MY RPM, THE TEMP GAUGE, AND THE GAS GAUGE POP OFF AT LEAST 3 TIMES A WEEK EITHER I WAIT AND EVENTUALLY IT WILL COME BACK ON OR I MUST HIT IT SOMETIMES IT COMES BACK ON OTHER TIMES IT DON'T. IS THERE A RECALL ON THIS. THE ABS COMES ON THE CHECK ENGINE LIGHT ALSO COMES ON. IT IS VERY DANGEROUS WHEN YOU HAVE CHILDREN IN THE CAR. *TR
NHTSA ODI #10283783
59,492 miles · Jul 23, 2009
Air BagsElectrical SystemService Brakes, Hydraulic
TL*THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE BRAKE LINE FAILED AND WAS REPAIRED BY THE DEALER. THE CLOCKSPRING WAS ALSO REPLACED ACCORDING TO A RECALL WITHOUT THE CONTACT'S CONSENT. WHEN THE CONTACT RETRIEVED THE VE…
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TL*THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE BRAKE LINE FAILED AND WAS REPAIRED BY THE DEALER. THE CLOCKSPRING WAS ALSO REPLACED ACCORDING TO A RECALL WITHOUT THE CONTACT'S CONSENT. WHEN THE CONTACT RETRIEVED THE VEHICLE, ALL OF THE ELECTRICAL COMPONENTS WERE FLASHING ON AND OFF INTERMITTENTLY IN THE PASSENGER COMPARTMENT. THE HORN DID NOT OPERATE AND THERE WERE OTHER ELECTRICAL ISSUES WITH THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 59,492. UPDATED 08/19/09 *BF UPDATED 08/20/09.*JB
NHTSA ODI #10278099
Mileage unknown · Apr 16, 2009
Electrical System
I ONLY OWNED THE VAN FOR ABOUT 2 WEEKS(IT WAS USED) AND ALL MY GAUGES WENT OUT. THE FIRST TIME I TURNED ON THE MIRROR BUTTON IT CAME BACK ON FOR A FEW DAYS WENT OUT AGAIN. THE SECOND TIME IT HAPPENED I TURNED ON THE WIPERS IT CAME BACK ON FOR ABOUT A DAY, THEN IT WENT OUT COMPLETELY. IT SEEMS ALOT OF PEOPLE HAVE THE SAME PROBLEM…
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I ONLY OWNED THE VAN FOR ABOUT 2 WEEKS(IT WAS USED) AND ALL MY GAUGES WENT OUT. THE FIRST TIME I TURNED ON THE MIRROR BUTTON IT CAME BACK ON FOR A FEW DAYS WENT OUT AGAIN. THE SECOND TIME IT HAPPENED I TURNED ON THE WIPERS IT CAME BACK ON FOR ABOUT A DAY, THEN IT WENT OUT COMPLETELY. IT SEEMS ALOT OF PEOPLE HAVE THE SAME PROBLEMS. *TR
NHTSA ODI #10265650
102,677 miles · Nov 11, 2008
Electrical System
CARAVAN WILL ATTEMPT TO START THEN STALLS OUT. ONCE DONE 3 TIMES IT WILL NOT START FOR HOURS OR DAYS. ALL GAUGES FAIL AT THIS TIME AS WELL. DEALER CANNOT DUPLICATE SO TRIES TO CHARGE ME FOR REPLACING VARIOUS PARTS. DODGE NEEDS TO BE RESPONSIBLE AND PLACE A RECALL ON THIS PROBLEM. *TR
NHTSA ODI #10248483
134,000 miles · Oct 27, 2008
Electrical System
RANDOMLY WILL START UP AND IMMEDIATELY SHUT DOWN. AFTER 3 TIMES, WILL NOT START. HAVE HAD IT TAKEN TO 4 DIFFERENT MECHANICS OVER THE LAST 18 MONTHS. 2 WERE DODGE DEALERSHIPS. ONE DEALERSHIP REPLACED THE STARTER FOR $440. THE NEXT DEALERSHIP (I WAS OUT OF TOWN FOR CHRISTMAS, SO COULDN'T RETURN TO FIRST DEALERSHIP) REPLACED TH…
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RANDOMLY WILL START UP AND IMMEDIATELY SHUT DOWN. AFTER 3 TIMES, WILL NOT START. HAVE HAD IT TAKEN TO 4 DIFFERENT MECHANICS OVER THE LAST 18 MONTHS. 2 WERE DODGE DEALERSHIPS. ONE DEALERSHIP REPLACED THE STARTER FOR $440. THE NEXT DEALERSHIP (I WAS OUT OF TOWN FOR CHRISTMAS, SO COULDN'T RETURN TO FIRST DEALERSHIP) REPLACED THE POWER TRAIN CONTROL MODULE FOR $800. STILL HAVE HAD THE PROBLEM. THE MESSAGE BOARD IS FULL OF PEOPLE WITH THE SAME PROBLEM AND DEALERS REPLACING THE SAME PARTS THAT I HAVE HAD REPLACED AND STILL NOT GETTING FIXED. IF I CAN LOOK ON THE INTERNET AND SEE WHAT IS WRONG, WHY CAN'T A MECHANIC? I WILL HAVE THE INSTRUMENT PANEL CLUSTER CHANGED NEXT AND IT BETTER BE NO CHARGE!! *TR
NHTSA ODI #10246825
Mileage unknown · Aug 29, 2008
Electrical System
I HAVE A 1998 DODGE GRAND CARAVAN THAT HAS SOME ELECTRICAL PROBLEMS THAT CAN'T SEEM TO BE FIXED. THE DASHBOARD LIGHTS TURN OFF AND THE VEHICLE WON'T START AND STAY RUNNING. IT USED TO COME RIGHT BACK ON AFTER TAPPING THE CENTER OF THE DASH, BUT THAT DOESN'T WORK ANYMORE. IT EVEN HAPPENS NOW WHILE WE ARE DRIVING. MY LOCAL DODGE D…
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I HAVE A 1998 DODGE GRAND CARAVAN THAT HAS SOME ELECTRICAL PROBLEMS THAT CAN'T SEEM TO BE FIXED. THE DASHBOARD LIGHTS TURN OFF AND THE VEHICLE WON'T START AND STAY RUNNING. IT USED TO COME RIGHT BACK ON AFTER TAPPING THE CENTER OF THE DASH, BUT THAT DOESN'T WORK ANYMORE. IT EVEN HAPPENS NOW WHILE WE ARE DRIVING. MY LOCAL DODGE DEALERSHIP CAN'T FIGURE OUT WHAT'S WRONG WITH IT, AND AFTER SPENDING A CHUNK OF MONEY TRYING TO GET IT FIXED MANY DIFFERENT TIMES, SO MY WIFE AND CHILDREN FEEL SAFE IN IT I AM DEFINITELY SORRY I EVER BOUGHT IT. THE PROBLEM OCCURS NOW ALMOST EVERY DAY TO EVERY SECOND DAY, AND WILL LAST ANYWHERE FROM A COUPLE OF MINUTES TO COUPLE OF DAYS. *TR
NHTSA ODI #10240232
Official recalls
4Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Nov 7, 2002
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 15, 1997
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Consequence & remedy
Consequence: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Remedy: DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available