Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 18 of 255 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Seat Belts. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes, Hydraulic. Review the 58 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
14 crash reports4 fire reports20 injury reports
What owners actually said
255 reports
Mileage unknown · Feb 14, 2000
Service Brakes, HydraulicStructure
BOTH DRIVER AND PASSANGER FRONT DOORS HAVE BROKEN. THE WHOLE INSIDE CASING HAS BROKEN. YOU CANNOT USE THESE DOORS IF POSSIBLE, THEY WILL COME APART AND YOU WILL NOT BE ABLE TO OPEN THEN. THE GUY AT THE AUTO BODY SHOP SAID THAT THIS A VERY WEEK SPOT ON THIS VEHICLE. AT $500.00 EACH TO FIX. THAT IS JUST THE DOOR IT DOES NOT IN…
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BOTH DRIVER AND PASSANGER FRONT DOORS HAVE BROKEN. THE WHOLE INSIDE CASING HAS BROKEN. YOU CANNOT USE THESE DOORS IF POSSIBLE, THEY WILL COME APART AND YOU WILL NOT BE ABLE TO OPEN THEN. THE GUY AT THE AUTO BODY SHOP SAID THAT THIS A VERY WEEK SPOT ON THIS VEHICLE. AT $500.00 EACH TO FIX. THAT IS JUST THE DOOR IT DOES NOT INCLUDE REMOVING THE DENTS THAT WHEN THE DOOR SPRUNG IT CAUSED WITH THE CHIPPED PAINT. THE BRAKING SYSTEM MAKES THIS CLICKING SOUND WHEN YOU ABLE THE BRAKES. *AK
NHTSA ODI #718735
Mileage unknown · Jan 31, 2000
Seat Belts
HE MIDDLE OUT BOUND SEAT BELT BUCKLE HOUSING MECHANISM'S RED RELASE BUTTON CRACKED, CAUSING THE OCCUPANT, WHICH WAS IN A CHILD SEAT, TO BE PUSHED FORWARD WHEN STOPPING THE VEHICLE. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
NHTSA ODI #855763
Mileage unknown · Jan 11, 2000
Equipment
OUR VAN STARTED SHOWING HOLES IN THE PAINT IN 1993 (VERY SMALL ON THE HOOD). WE TRIED TO FIX THE PROBLEMS WITH THE TOUCH UP PAINT PROVIDED. THIS DID NOT WORK. THE PAINT STARTED BUBBLING UP AND "POPPING". EACH TIME IT DID THAT A HOLE WOULD APPEAR THAT GOT BIGGER AND BIGGER. WE LATER NOTICED THE ROOF DOING THE SAME THING. EV…
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OUR VAN STARTED SHOWING HOLES IN THE PAINT IN 1993 (VERY SMALL ON THE HOOD). WE TRIED TO FIX THE PROBLEMS WITH THE TOUCH UP PAINT PROVIDED. THIS DID NOT WORK. THE PAINT STARTED BUBBLING UP AND "POPPING". EACH TIME IT DID THAT A HOLE WOULD APPEAR THAT GOT BIGGER AND BIGGER. WE LATER NOTICED THE ROOF DOING THE SAME THING. EVERY TIME WE WASHED THE VEHICLE (GENTLY) MORE PAINT CAME OFF. EVERY TIME WE BROUGHT THE CAR IN FOR SERVICING (AT DEALERS IN RICHARDSON, TX AND PLANO TX DEALERS WE MENTIONED TO THE SERVICE MANAGERS THE PROBLEM AND ASKED IF ANY OTHER VEHICLES WERE HAVING THE SAME PAINT PROBLEMS THEY INDICATED THEY HAD NEVER HEARD NOR SEEN ANY OFHER VEHICLES WITH THE SAME PROBLEMS. THEY ALWAYS INDICATED IT WAS OUR PROBLEM. WE ASKED HOW MUCH IT WOULD COST TO RE-PAINT THE VAN AND WERE TOLD THAT IT WOULD COST $2,000 OR SO DOLLARS. THEY ALWAYS INDICATED THAT IT WAS OUR PROBLEM AND NO ONE ELSE HAD HAD THE PROBLEM. I HAVE COME TO FIND OUT THAT THIS IS A COMMON PROBLEM WITH VEHICLES BETWEEN 89-94 AND THAT THE PAINT/PRIMER BOND WAS THE PROBLEM NOT POTENTIAL CUSTOMER NEGLECT. OUR VAN STATRED RUSTING SO WE WENT TO SEVERAL PAINT PLACES TO GET ESTIMATES FOR RE-PAINTING. WE ARE NOW HAVING THE VAN RE-PAINTED FOR APPROX. $800. (NOT $2,000 AS THE DEALER WOULD HAVE CHARGED.) THIS SHOULD NOT BE A "CUSTOMER" PROBLEM. THE PAINT PEELS OFF, GOES INTO SEWERS/GROUND AND POLLUTES. THE RUST WEAKENS THE STRUCTURES OF THE VEHICLES AND MAKES THEM LESS SAFE. FYI I NOTICE LOADS OF VEHICLES IN THE SAME YEARS WITH THE "SAME" PROBLEMS. THE JACK STAND BENT WHEN WE WERE CHANGING A TIME. THE BOTTOM JUST BENT TO THE SIDE. LUCKLY NO ONE WAS HURT AS THE TIRE WAS STILL ATTACHED WHEN IT BENT.
NHTSA ODI #717222
Mileage unknown · Nov 30, 1999
Seats
THE DRIVER'S SIDE SEAT MOUNT BROKE IN TWO PLACES. THIS CAUSES THE DRIVER TO BE DUMPED FORWARD INTO THE STEERING COLUMN. THE BOTTOM POINT OF THE SEAT BELT IS ALSO FASTENED TO THE MOUNTING TOWER THUS IT WILL NOT RESTRAIN THE DRIVER FROM BEING PROPELLED FORWARD. THE PERSON WHO WELDED THESE BREAKS STATED THAT HE HAD DONE THIS TO SEV…
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THE DRIVER'S SIDE SEAT MOUNT BROKE IN TWO PLACES. THIS CAUSES THE DRIVER TO BE DUMPED FORWARD INTO THE STEERING COLUMN. THE BOTTOM POINT OF THE SEAT BELT IS ALSO FASTENED TO THE MOUNTING TOWER THUS IT WILL NOT RESTRAIN THE DRIVER FROM BEING PROPELLED FORWARD. THE PERSON WHO WELDED THESE BREAKS STATED THAT HE HAD DONE THIS TO SEVERAL OF THESE VEHICLES. THE BREAK WAS, IN ACTUALITY, A STRESS FRACTURE AT TWO POINTS WHERE THE TOWER IS BOLTED TO THE VEHICLE FLOOR. WELDS DID NOT ENTIRELY HO;D AND HAD TO BE RE-WELDED. REPLACING THE TOWER WITH A NEW, UNSTRESSED DESIGN WOULD HAVE BEEN THE BEST SOLUTION BUT CHRYSLER WOULD NOT DO THIS. THEY DID HOWEVER PAY FOR THE WELDING!
NHTSA ODI #715437
Mileage unknown · Oct 20, 1999
Visibility
THE REAR WINDSHIELD WIPER BLEW A FUSE WHEN IT WAS ACTIVATED. THIS WOULD HAPPEN EACH & EVERY TIME THE WIPER WOULD BE IN USE. HAS NOT BEEN TO DEALER TO CHECK THE FUSE.*AK
NHTSA ODI #851279
Mileage unknown · Oct 15, 1999
Power TrainService Brakes, Hydraulic
BRAKES ARE NOW INTERMITTENT. WARNING LIGHTS COME ON, THEN GO OUT, THEN REPEAT THE SEQUENCE. DURING THE PROBLEM A HIGH PEDAL PRESSURE IS REQUIRED TO ACHEIVE BRAKING.
NHTSA ODI #713349
Mileage unknown · Oct 12, 1999
Service Brakes, Air
TONE WHEEL SPLIT CAUSING ANTI-LOCK BRAKE TO ACTIVATE ALL THE TIME
NHTSA ODI #713191
Mileage unknown · Oct 9, 1999
Service Brakes, Air
PAID DEALERSHIP $600.00 TO REPAIR. THE BRAKE LIGHTS KEEP COMING ON AND STICKING. MY WIFE HAS TAKEN IT BACK 4 TIMES AND ON OCTOBER 11 WILL HAVE TO TAKE IT BACK AGAIN. I DISCUSSED THIS SITUATION WITH MIKE ANDERSON ON 10/9, CUSTOMER SATISFACTION REPRESENTATIVE FOR DEALERSHIP. I TRIED TO EXPLAIN TO HIM THAT HAVING BRAKE LIGHTS S…
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PAID DEALERSHIP $600.00 TO REPAIR. THE BRAKE LIGHTS KEEP COMING ON AND STICKING. MY WIFE HAS TAKEN IT BACK 4 TIMES AND ON OCTOBER 11 WILL HAVE TO TAKE IT BACK AGAIN. I DISCUSSED THIS SITUATION WITH MIKE ANDERSON ON 10/9, CUSTOMER SATISFACTION REPRESENTATIVE FOR DEALERSHIP. I TRIED TO EXPLAIN TO HIM THAT HAVING BRAKE LIGHTS STICKING IN THE ON POSITION IS A SAFETY HAZARD. HE WAS EXTREMELY RUDE TO ME ON THE TELEPHONE. HE SAID THAT AS LONG AS THE BRAKES STOP THE VAN I DON'T HAVE A SAFETY PROBLEM. I AM AFRAID TO DRIVE THE VAN IN ITS CURRENT SITUATION, IT WOULD HAVE BEEN GREAT IF THE DEALERSHIP WOULD HAVE PROVIDED US WITH A RENTAL CAR FOR THE WEEKEND. I ALSO SEARCHED THE WEBSITE OF DAIMLERCHRYSLER BEFORE I FILLED OUT THIS FORM. I COULD NOT FIND ANYWHERE THAT I COULD SEND DAIMLERCHRYSLER AN E-MAIL ABOUT MY CONCERNS. I WAS WONDERING IF OTHER OWNERS OF SUCH MINIVANS HAVE REPORTED SIMILAR PROBLEMS. THANK YOU!
NHTSA ODI #713062
Mileage unknown · Oct 7, 1999
Unknown Or Other
NO SUMMARY.
NHTSA ODI #712955
Mileage unknown · Oct 6, 1999
Visibility
HATCHBACK WINDOW EXPLODED WHILE DRIVING . PRIOR TO THIS INCIDENT, THE DRIVER'S SIDE WINDOW EXPLODED. DEALER AND MANUFACTURER HAS BEEN NOTIFIED. *AK
VEHICLE DESCRIPTION: MINIVANS. THE LEFT HAND WINDSHIELD WIPER PIVOT DRIVE ARM WAS NOT MECHANICALLY STAKED TO THE PIVOT SHAFT.
Consequence & remedy
Consequence: THIS COULD ALLOW THE DRIVE ARM TO DISENGAGE FROM THE SHAFT LEADING TO A LOSS OF WIPER FUNCTION. THE DRIVER'S VISIBILITY WOULD BE IMPAIRED, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE LEFT HAND SIDE WINDSHIELD WIPER PIVOT ASSEMBLY.
VEHICLE DESCRIPTION: PASSENGER MINI-VANS. COVERS ON THE SOLID STALK MOUNTED SEAT BELT BUCKLES CAN BECOME DISLODGED CAUSING THE RELEASE BUTTON TO STICK INSIDE THE COVER. THE BUCKLE WOULD THEN BE ONLY PARTIALLY LATCHED.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL INSTALL A COVER RETAINING CLIP TO THE STALK MOUNTED BUCKLE COVER TO PREVENT DISLOCATION OF THE BUCKLE COVER.
VEHICLE DESCRIPTION: PASSENGER MINI-VANS. THE CENTER REAR SEAT, RIGHT OUTBOARD SIDE, SAFETY BELT ANCHOR HOOK CAN BECOME UNATTACHED FROM THE BODY ANCHOR POSITION.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE ANCHOR HOOK RETAINING CLIP WITH A REVISED PROFILE CLIP AND A COVER PLATE.
THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.
Consequence & remedy
Consequence: PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.
Remedy: DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.
THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.
Consequence & remedy
Consequence: IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.
Remedy: DEALERS WILL INSPECT THE STEERING WHEEL FOR ARMATURE CRACKS IN THE CENTER HUB ATTACHMENT AREA. ANY STEERING WHEELS SHOWING CRACKS WILL BE REPLACED. ALL OTHER VEHICLES WILL HAVE A REINFORCEMENT PLATE INSTALLED TO PREVENT STEERING WHEEL SEPARATION IN THE EVENT CRACKING OCCURS.
THE ABS HYDRAULIC CONTROL UNIT CAN EXPERIENCE EXCESSIVE BRAKE ACTUATOR PISTON SEAL WEAR CAUSING PUMP-MOTOR DETERIORATION.
Consequence & remedy
Consequence: IF THIS CONDITION OCCURS, THE ABS FUNCTION COULD BE LOST AND REDUCED POWER ASSIST WOULD BE EXPERIENCED DURING VEHICLE BRAKING INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy: DEALERS WILL TEST THE VEHICLE'S ANTI-LOCK BRAKE SYSTEM AND REPAIR THE VEHICLES IF NECESSARY. ALSO THE WARRANTY ON ALL ABS COMPONENTS WILL BE EXTENDED TO 10 YEARS OR 100,000 MILES (EXCEPT FOR THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP-MOTOR ASSEMBLY WHICH WILL HAVE A LIFETIME COVERAGE). OWNERS WILL ALSO BE REIMBURSED FOR PREVIOUS ABS COMPONENT REPAIR COSTS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6
EA97005 · Safety Belt Anchorage Failures
Opened Apr 10, 1997 · Closed Dec 23, 1997
Status: closed (inferred from source dates) · Seat Belts:front:anchorage
There is no summary currently available
PE96008 · Safety Blt Latch Operation
Opened Jan 25, 1996 · Closed Jun 28, 1996
Status: closed (inferred from source dates) · Seat Belts
There is no summary currently available
EA95029 · Steering Wheel Separation
Opened Sep 26, 1995 · Closed Nov 13, 1996
Status: closed (inferred from source dates) · Steering
AFTER AN EXTENSIVE INVESTIGATION AND ANALYSIS, CHRYSLER HAS IDENTIFIED THE DEFECT AS A FATIGUE FAILURE, ORIGINATION IN THE HEAT AFFECTED REGION OF THE PROJECTION WELDS OF THE STEERING WHEEL HUB TO STEERING WHEEL ARMATURE ATTACHMENT.THE HUB IS THE PORTION OF THE STEERING WHEEL ASSEMBLY THAT CONNECTS IT TO THE STEERING COLUMN SHAFT AND IS ATTACHED TO THE UNDERSIDE OF THE STEERING WHEEL ASSEMBLY BY 4 WELDS.IF CRACKS DEVELOP IN THE HEAT AFFECTED REGION OF THE WELDS AND PROPAGATE THROUGH THE STEERING WHEEL ARMATURE TO EACH OF THE WELDS, THE STEERING WHEEL CAN SEPARATE FROM THE HUB.THIS IS A SLOW PROGRESSIVE FAILURE WHICH NORMALLY OCCURS AT HIGH MILEAGE.IN SOME CASES COMPLAINANTS HAVE REPORTED A LOOSENESS OR WOBBLING OF THE STEERING WHEEL PRIOR TO SEPARATION.TO REMEDY THIS DEFECT, CHRYSLER WILL INSPECT THE STEERING WHEELS OF THE AFFECTED VEHICLES FOR CRACKS IN THE HUB AREA.IF ANY CRACKS ARE FOUND, THE STEERING WHEEL WILL BE REPLACED.ALL OTHER VEHICLES WILL HAVE REINFORCING PLATES INSTALLED WHICH WOULD PREVENT A STEERING WHEEL SEPARATION SHOULD CRACKING OCCUR.
EA94028 · Abs Braking System Fails
Opened Jul 29, 1994 · Closed Jun 24, 1996
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
PE94024 · Abs Braking System Fails
Opened Mar 7, 1994 · Closed Jul 29, 1994
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
EA94005 · Liftgate Latches
Opened Jan 31, 1994 · Closed Oct 25, 1995
Status: closed (inferred from source dates) · Structure
LIFTGATE LATCHES IN THE SUBJECT VEHICLES HAVE FAILED IN LOW AND MODERATE SPEED IMPACTS RESULTING IN OCCUPANT EJECTIONS, INJURIES, AND FATALITIES.THERE ARE TWO FAILURE MODES ASSOCIATED WITH LATCH FAILURE: FORK BOLT-DETENT LEVER BYPASS, AND INERTIAL UNLATCHING.NHTSA ANALYSES OF CHRYSLER AND PEER MINIVANS TOOK THE FORM OF STATIC AND DYNAMIC CRASH TESTING, ENGINEERING EVALUATIONS, COMPLAINT AND FIELD ANALYSES, AND REAL WORLD DATA ANALYSES.A TECHNICAL REPORT DISCUSSING THESE ANALYSES CAN BE FOUND IN THE ENGINEERING ANALYSIS TECHNICAL REPORT IN THE PUBLIC VIEWING FILE.CHRYSLER HAS ADVISED NHTSA THAT IT WILL CONDUCT A CAMPAIGN TO REPLACE THE LATCHES ON ALL THE SUBJECT VEHICLES.THE CHRYSLER CAMPAIGN WILL CONSIST OF NOTIFICATION LETTERS TO ALL OWNERS; FREE REPLACEMENT OF ALL LATCHES WITH STRONGER, SAFER LATCHES REGARDLESS OF THE AGE OF THE MINIVANS; NATIONAL ADVERTISING TO PROMOTE CUSTOMER AWARENESS OF THE CAMPAIGN; QUARTERLY REPORTS REGARDING CAMPAIGN COMPLETION RATES; AS WELL AS ADDITIONAL MEASURES TO ENSURE A HIGH COMPLETION RATE, ABOVE AND BEYOND THE ACTIONS THAT NORMALLY WOULD BE TAKEN IN A FORMAL SAFETY RECALL.THESE INCLUDE FOLLOW UP WRITTEN AND TELEPHONIC NOTIFICATIONS TO OWNERS WHO DO NOT BRING THEIR VEHICLES IN FOR CORRECTIVE ACTION.NHTSA FIRMLY BELIEVES THAT THE CRASH PERFORMANCE OF THE LATCHES ON THESE MINIVANS RAISES SERIOUS SAFETY CONCERNS, AND THAT THE CAMPAIGN ADDRESSES THESE CONCERNS.THE CHRYSLER CORRECTIVE ACTION WILL INCREASE THE STRENGTH OF THE LIFTGATE LATCHES AND DECREASE THE POTENTIAL FOR INERTIAL UNLATCHING, THEREBY REDUCING THE RISK OF CRASH-RELATED OPENINGS OF THE LIFTGATE AND POSSIBLE OCCUPANT EJECTION THROUGH THE LIFTGATE OPENING.OWNERS OF CHRYSLER MINIVANS WILL GET A STRONGER, SAFER LATCH FREE OF CHARGE AT THE EARLIEST POSSIBLE TIME, WITHOUT THE NEED FOR FURTHER TECHNICAL INVESTIGATION AND COMPLEX AND TIME-CONSUMING LITIGATION WITH AN UNCERTAIN OUTCOME.BASED ON THE ABOVE, ODI IS CLOSING THIS INVESTIGATION.
1992 Dodge Grand Caravan Problems, Complaints & Recalls | Skip That Year
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