Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 15 of 129 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Service Brakes, Hydraulic. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Seat Belts. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports6 fire reports4 injury reports
What owners actually said
129 reports
Mileage unknown · Mar 7, 1999
Structure
WHILE UNLOADING GROCERIES, HATCH SUDDENLY SLAMMED SHUT DUE TO FAILURE (SHEAR) OF HATCHES RIGHT STRUT BODY ANCHOR. MY HEAD WAS GRAZED, BUT AM OK. PLASTIC TRIM BY ANCHOR DAMAGED. DOOR IS EXTREMELY HEAVY, AND WILL NOT OPEN WITHOUT STRUT ASSIST. A FAILURE OF THIS NATURE IS EXTREMELY DANGEROUS - WHAT IF THE DOOR (500LBS + ENERTIA)…
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WHILE UNLOADING GROCERIES, HATCH SUDDENLY SLAMMED SHUT DUE TO FAILURE (SHEAR) OF HATCHES RIGHT STRUT BODY ANCHOR. MY HEAD WAS GRAZED, BUT AM OK. PLASTIC TRIM BY ANCHOR DAMAGED. DOOR IS EXTREMELY HEAVY, AND WILL NOT OPEN WITHOUT STRUT ASSIST. A FAILURE OF THIS NATURE IS EXTREMELY DANGEROUS - WHAT IF THE DOOR (500LBS + ENERTIA) FELL ON US OR THE KIDS WHILE UNLOADING GROCERIES, OR SITTING ON GATE FOR TAILGATE PARTY/DRIVE-IN? FALLING WITH THE SPEED AND FORCE IT DID WOULD ACT LIKE A LEG/NECK/BONE CRUSHING GUILLOTINE. IT IS LUCKY THAT NO ONE WAS HURT, BUT SOMEDAY, SOME ONE WILL IF THIS WEAK DESIGN IS NOT CORRECTED. I SAY IT IS WEAK BECAUSE ANCHOR DIAMETER APPEARS TO BE 1/4" WHICH IS RIDICULOUS. 3/8" WOULD BE MINIMUM DIAMETER FOR PROPER DESIGN. PLEASE DO SOMETHING BEFORE SOMEONE GETS KILLED. SIGNED - BRIAN D. LUBELL
NHTSA ODI #704142
Mileage unknown · Jan 8, 1999
Fuel System, Gasoline
FUEL INJECTION SYSTEM WAS LEAKING GAS ON TOP OF ENGINE. DEALER REPLACED DEFECTIVE INJECTORS TWICE, AND PROBLEM HAS NOT REOCCURRED. *AK.ET.
NHTSA ODI #833238
Mileage unknown · Dec 21, 1998
Engine And Engine Cooling
THE MOUNTING BOLT/STUD FOR THE DYNAMIC TENSIONER BROKE, CAUSING LOSS OF SERPENTINE BELT DRIVEN ACCESSORIES INCLUDING THE POWER STEERING PUMP, ALTERNATOR, AND WATER PUMP. THE FAILED TENSIONER WAS A DEALER-INSTALLED WARRANTY REPLACEMENT OF AN OEM PART; THE OEM PART WAS REPLACED DUE TO EXCESSIVE BELT NOISE ON 5/25/93 WITH 25,915 M…
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THE MOUNTING BOLT/STUD FOR THE DYNAMIC TENSIONER BROKE, CAUSING LOSS OF SERPENTINE BELT DRIVEN ACCESSORIES INCLUDING THE POWER STEERING PUMP, ALTERNATOR, AND WATER PUMP. THE FAILED TENSIONER WAS A DEALER-INSTALLED WARRANTY REPLACEMENT OF AN OEM PART; THE OEM PART WAS REPLACED DUE TO EXCESSIVE BELT NOISE ON 5/25/93 WITH 25,915 MILES ON THE ODOMETER.
NHTSA ODI #701511
Mileage unknown · Dec 1, 1998
Service Brakes, Hydraulic
THE FIRST REPAIR WE WERE CHARGED WITH THE REPLACEMENT OF THE MASTER CYCL AND THE ABS PISTON ASSY AND WE WERE NEVER TOLD IT HAD BEEN RECALLED, THEY CHARGED US FOR 5 PINTS OF BRAKE FLUID AND ALL PARTS TOTALLING $494.51 TO COMPLETE THIS JOB. SINCE THEY DID NOT KNOW ABOUT THE RECALL. I REALLY DOUBT THEY DID THE JOB CORRECTLY. THE NE…
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THE FIRST REPAIR WE WERE CHARGED WITH THE REPLACEMENT OF THE MASTER CYCL AND THE ABS PISTON ASSY AND WE WERE NEVER TOLD IT HAD BEEN RECALLED, THEY CHARGED US FOR 5 PINTS OF BRAKE FLUID AND ALL PARTS TOTALLING $494.51 TO COMPLETE THIS JOB. SINCE THEY DID NOT KNOW ABOUT THE RECALL. I REALLY DOUBT THEY DID THE JOB CORRECTLY. THE NEXT OCCURRANCE EXPLAINS THE BRAKE FLUID. THEN APPROX 3 MONTHS LATER THE BRAKE SYSTEM COMPLETELY FAILED, THEY SAID THEY FOUND A FORIEGN SUBSTANCE IN THE BRAKE SYSTEM, IT LOOKED LIKE SOME TYPE OF GREASE, THEY SAID THEY CONTACTED A AREA REP AND THEY TESTED THE FLUID AND FOUND 20% OF PETROLIUM IN THE FLUID. THEY WERE THE ONLY ONES THAT HAVE EVER SERVICED OUR BRAKE SYSTEM, NOW THEY ARE DENYING ALL RESPONSIBILITY AND WILL NOT HONOR THE WORK THEY DID. I TALKED TO OTHER CHRYSLER DEALERS AND THEY SAID THIS JOB ONLY TAKE 2 PINTS OF BRAKE FLUID TO COMPLETE THIS TYPE OF JOB. 5 PINTS IS ENOUGH TO FILL THE SYSTEM 1 AND A HALF TIMES. I DO NOT HAVE A TECHNICAL SHEET FROM CHRYSLER DETAILING THE PROCED
NHTSA ODI #701029
Mileage unknown · Nov 12, 1998
Structure
THE SLIDING SIDE DOOR ON MY 19991 DODGE GRAND CARAVAN COMPLETELY FELL OFF WHILE THE VEHICLE WAS TURNING A CORNER. I HAVE NOTED THAT TSM'S (08-62-93; 08-21-94; AND 23-06-93) HAD BEEN ISSUED DESCRIBING A DEFECT IN THE SLIDING DOOR AJAR SWITCH (ADJUSTMENT).
NHTSA ODI #700538
Mileage unknown · Aug 18, 1998
Structure
WHILE GETTING OUT OF THE SIDE DOOR OF THE VEHICLE THE DOOR FELL OFF WITHOUT INICATIONS. PLEASE PROVIDE FURTHER DETAILS. *AK
NHTSA ODI #826885
Mileage unknown · Aug 1, 1998
Service Brakes, Air
DEFECTIVE ABS.
NHTSA ODI #532941
Mileage unknown · Jul 21, 1998
Seat Belts
DRIVERS SIDE SEATBELT WOULD NOT UNBUCKLE. PROBLEM AREA IS BUCKLE HOUSING MARK PRESS. *AK CONSUMER WAS UNABLE TO UNBUCKLE THE SEAT BELT, AFTER AN HOUR HE WENT TO THE DEALERSHIP AND THEY WERE UNABLE TO UNBUCKLE IT SO THEY ADVISED HIM TO CUT IT OFF, THEY COULD NOT CUT IT OFF DUE TO LIABILITY REASONS. *SLC
NHTSA ODI #825698
Mileage unknown · Jun 19, 1998
Electrical SystemFire
WHILE DRIVING THE VAN CUT OFF. IT COASTED TO THE SIDE OF THE STREET, AND WHEN STOPPED DRIVER SMELLED SMOKE. SAW FLAMES COMING FROM UNDERHOOD. RESCUED THE CHILDREN FROM THE VEHICLE. PHONED 911, AND FIRE DEPARTMENT AND POLICE CAME. THE VEHICLE WAS TOWED TO S & W TOWING LOT, AND THERE HAS BEEN NO INFORMAION OBTAINED AS TO THE…
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WHILE DRIVING THE VAN CUT OFF. IT COASTED TO THE SIDE OF THE STREET, AND WHEN STOPPED DRIVER SMELLED SMOKE. SAW FLAMES COMING FROM UNDERHOOD. RESCUED THE CHILDREN FROM THE VEHICLE. PHONED 911, AND FIRE DEPARTMENT AND POLICE CAME. THE VEHICLE WAS TOWED TO S & W TOWING LOT, AND THERE HAS BEEN NO INFORMAION OBTAINED AS TO THE CAUSE OF THE FIRE. *AK
NHTSA ODI #824490
Mileage unknown · May 27, 1998
Power Train
WHEN DRIVING THE VEHICLE JUMPS INTO DIFFERENT GEARS AND JERKS ALL THE TIME. DEALER HAS NOT SEEN. *AK
VEHICLE DESCRIPTION: MINI VANS. THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.
Consequence & remedy
Consequence: PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.
Remedy: DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.
VEHICLE DESCRIPTION: MINIVANS. THE LEFT HAND WINDSHIELD WIPER PIVOT DRIVE ARM WAS NOT MECHANICALLY STAKED TO THE PIVOT SHAFT.
Consequence & remedy
Consequence: THIS COULD ALLOW THE DRIVE ARM TO DISENGAGE FROM THE SHAFT LEADING TO A LOSS OF WIPER FUNCTION. THE DRIVER'S VISIBILITY WOULD BE IMPAIRED, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE LEFT HAND SIDE WINDSHIELD WIPER PIVOT ASSEMBLY.
VEHICLE DESCRIPTION: PASSENGER MINI-VANS. COVERS ON THE SOLID STALK MOUNTED SEAT BELT BUCKLES CAN BECOME DISLODGED CAUSING THE RELEASE BUTTON TO STICK INSIDE THE COVER. THE BUCKLE WOULD THEN BE ONLY PARTIALLY LATCHED.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL INSTALL A COVER RETAINING CLIP TO THE STALK MOUNTED BUCKLE COVER TO PREVENT DISLOCATION OF THE BUCKLE COVER.
VEHICLE DESCRIPTION: PASSENGER MINI-VANS. THE CENTER REAR SEAT, RIGHT OUTBOARD SIDE, SAFETY BELT ANCHOR HOOK CAN BECOME UNATTACHED FROM THE BODY ANCHOR POSITION.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE ANCHOR HOOK RETAINING CLIP WITH A REVISED PROFILE CLIP AND A COVER PLATE.
THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.
Consequence & remedy
Consequence: IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.
Remedy: DEALERS WILL INSPECT THE STEERING WHEEL FOR ARMATURE CRACKS IN THE CENTER HUB ATTACHMENT AREA. ANY STEERING WHEELS SHOWING CRACKS WILL BE REPLACED. ALL OTHER VEHICLES WILL HAVE A REINFORCEMENT PLATE INSTALLED TO PREVENT STEERING WHEEL SEPARATION IN THE EVENT CRACKING OCCURS.
THE ABS HYDRAULIC CONTROL UNIT CAN EXPERIENCE EXCESSIVE BRAKE ACTUATOR PISTON SEAL WEAR CAUSING PUMP-MOTOR DETERIORATION.
Consequence & remedy
Consequence: IF THIS CONDITION OCCURS, THE ABS FUNCTION COULD BE LOST AND REDUCED POWER ASSIST WOULD BE EXPERIENCED DURING VEHICLE BRAKING INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy: DEALERS WILL TEST THE VEHICLE'S ANTI-LOCK BRAKE SYSTEM AND REPAIR THE VEHICLES IF NECESSARY. ALSO THE WARRANTY ON ALL ABS COMPONENTS WILL BE EXTENDED TO 10 YEARS OR 100,000 MILES (EXCEPT FOR THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP-MOTOR ASSEMBLY WHICH WILL HAVE A LIFETIME COVERAGE). OWNERS WILL ALSO BE REIMBURSED FOR PREVIOUS ABS COMPONENT REPAIR COSTS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7
RQ99004 · Rear Liftgate Support
Opened Apr 19, 1999 · No close date supplied
Status: open (inferred from source dates) · Structure:body:hatchback/liftgate:support Device/strut
ON MAY 7, 1997, CHRYSLER FILED A DEFECT INFORMATION REPORT TO RECALL 436,000 1992 DODGE CARAVAN/GRAND CARAVAN, PLYMOUTH VOYAGER/GRAND VOYAGER AND CHRYSLER TOWN AND COUNTRY VEHICLES TO REPAIR THE LIFTGATE SUPPORTS; SAFETY RECALL 97V-079.ODI HAD INVESTIGATION THE REAR LIFTGATE SUPPORT PROBLEM FOR 1991-1993 CHRYSLER MINIVANS IN PE 96-035 AND EA96-027.AT THE TIME OF CLOSING EA96-027 ON MAY 16, 1997, A SAFETY RELATED DEFECT TREND HAD NOT BEEN IDENTIFIED ON THE 1991 AND 1993 MODELS.SINCE THE CLOSING OF EA96-027, ODI HAS RECEIVED 34 COMPLAINTS OF REAR LIFTGATE SUPPORT ATTACHING BOLT FAILURES, INCLUDING TEN INJURIES, ON THE SUBJECET VEHICLES.IT IS RECOMMENDED THAT A RECALL QUERY BE OPENED TO DETERMINE THE SCOPE OF LIFTGATE SUPPORT FAILURES ON THE SUBJECT VEHICLES.CLOSING NOTE: ON JULY 19, 1999, DAMILERCHRYSLER AGREED TO RECALL 1991, 1993, AND 1994 MODEL YEAR VEHICLES TO REMEDY REAR LIFTGATE SUPPORTS; SAFETY RECALL 99V-213.IT IS RECOMMENDED THAT RQ99-004 BE CLOSED.
ON MAY 7, 1997, CHRYSLER FILED A DEFECT INFORMATION REPORT TO RECALL 436,000 1992 DODGE CARAVAN/GRAND CARAVAN, PLYMOUTH VOYAGER/GRAND VOYAGER AND CHRYSLER TOWN AND COUNTRY VEHICLES TO REPAIR THE LIFTGATE SUPPORTS; SAFETY RECALL 97V-079.ODI HAD INVESTIGATION THE REAR LIFTGATE SUPPORT PROBLEM FOR 1991-1993 CHRYSLER MINIVANS IN PE 96-035 AND EA96-027.AT THE TIME OF CLOSING EA96-027 ON MAY 16, 1997, A SAFETY RELATED DEFECT TREND HAD NOT BEEN IDENTIFIED ON THE 1991 AND 1993 MODELS.SINCE THE CLOSING OF EA96-027, ODI HAS RECEIVED 34 COMPLAINTS OF REAR LIFTGATE SUPPORT ATTACHING BOLT FAILURES, INCLUDING TEN INJURIES, ON THE SUBJECET VEHICLES.IT IS RECOMMENDED THAT A RECALL QUERY BE OPENED TO DETERMINE THE SCOPE OF LIFTGATE SUPPORT FAILURES ON THE SUBJECT VEHICLES.CLOSING NOTE: ON JULY 19, 1999, DAMILERCHRYSLER AGREED TO RECALL 1991, 1993, AND 1994 MODEL YEAR VEHICLES TO REMEDY REAR LIFTGATE SUPPORTS; SAFETY RECALL 99V-213.IT IS RECOMMENDED THAT RQ99-004 BE CLOSED.
ON MAY 7, 1997, CHRYSLER FILED A DEFECT INFORMATION REPORT TO RECALL 436,000 1992 DODGE CARAVAN/GRAND CARAVAN, PLYMOUTH VOYAGER/GRAND VOYAGER AND CHRYSLER TOWN AND COUNTRY VEHICLES TO REPAIR THE LIFTGATE SUPPORTS; SAFETY RECALL 97V-079.ODI HAD INVESTIGATION THE REAR LIFTGATE SUPPORT PROBLEM FOR 1991-1993 CHRYSLER MINIVANS IN PE 96-035 AND EA96-027.AT THE TIME OF CLOSING EA96-027 ON MAY 16, 1997, A SAFETY RELATED DEFECT TREND HAD NOT BEEN IDENTIFIED ON THE 1991 AND 1993 MODELS.SINCE THE CLOSING OF EA96-027, ODI HAS RECEIVED 34 COMPLAINTS OF REAR LIFTGATE SUPPORT ATTACHING BOLT FAILURES, INCLUDING TEN INJURIES, ON THE SUBJECET VEHICLES.IT IS RECOMMENDED THAT A RECALL QUERY BE OPENED TO DETERMINE THE SCOPE OF LIFTGATE SUPPORT FAILURES ON THE SUBJECT VEHICLES.CLOSING NOTE: ON JULY 19, 1999, DAMILERCHRYSLER AGREED TO RECALL 1991, 1993, AND 1994 MODEL YEAR VEHICLES TO REMEDY REAR LIFTGATE SUPPORTS; SAFETY RECALL 99V-213.IT IS RECOMMENDED THAT RQ99-004 BE CLOSED.
EA97005 · Safety Belt Anchorage Failures
Opened Apr 10, 1997 · Closed Dec 23, 1997
Status: closed (inferred from source dates) · Seat Belts:front:anchorage
There is no summary currently available
PE96008 · Safety Blt Latch Operation
Opened Jan 25, 1996 · Closed Jun 28, 1996
Status: closed (inferred from source dates) · Seat Belts
There is no summary currently available
EA95029 · Steering Wheel Separation
Opened Sep 26, 1995 · Closed Nov 13, 1996
Status: closed (inferred from source dates) · Steering
AFTER AN EXTENSIVE INVESTIGATION AND ANALYSIS, CHRYSLER HAS IDENTIFIED THE DEFECT AS A FATIGUE FAILURE, ORIGINATION IN THE HEAT AFFECTED REGION OF THE PROJECTION WELDS OF THE STEERING WHEEL HUB TO STEERING WHEEL ARMATURE ATTACHMENT.THE HUB IS THE PORTION OF THE STEERING WHEEL ASSEMBLY THAT CONNECTS IT TO THE STEERING COLUMN SHAFT AND IS ATTACHED TO THE UNDERSIDE OF THE STEERING WHEEL ASSEMBLY BY 4 WELDS.IF CRACKS DEVELOP IN THE HEAT AFFECTED REGION OF THE WELDS AND PROPAGATE THROUGH THE STEERING WHEEL ARMATURE TO EACH OF THE WELDS, THE STEERING WHEEL CAN SEPARATE FROM THE HUB.THIS IS A SLOW PROGRESSIVE FAILURE WHICH NORMALLY OCCURS AT HIGH MILEAGE.IN SOME CASES COMPLAINANTS HAVE REPORTED A LOOSENESS OR WOBBLING OF THE STEERING WHEEL PRIOR TO SEPARATION.TO REMEDY THIS DEFECT, CHRYSLER WILL INSPECT THE STEERING WHEELS OF THE AFFECTED VEHICLES FOR CRACKS IN THE HUB AREA.IF ANY CRACKS ARE FOUND, THE STEERING WHEEL WILL BE REPLACED.ALL OTHER VEHICLES WILL HAVE REINFORCING PLATES INSTALLED WHICH WOULD PREVENT A STEERING WHEEL SEPARATION SHOULD CRACKING OCCUR.
EA94028 · Abs Braking System Fails
Opened Jul 29, 1994 · Closed Jun 24, 1996
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
PE94024 · Abs Braking System Fails
Opened Mar 7, 1994 · Closed Jul 29, 1994
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
EA94005 · Liftgate Latches
Opened Jan 31, 1994 · Closed Oct 25, 1995
Status: closed (inferred from source dates) · Structure
LIFTGATE LATCHES IN THE SUBJECT VEHICLES HAVE FAILED IN LOW AND MODERATE SPEED IMPACTS RESULTING IN OCCUPANT EJECTIONS, INJURIES, AND FATALITIES.THERE ARE TWO FAILURE MODES ASSOCIATED WITH LATCH FAILURE: FORK BOLT-DETENT LEVER BYPASS, AND INERTIAL UNLATCHING.NHTSA ANALYSES OF CHRYSLER AND PEER MINIVANS TOOK THE FORM OF STATIC AND DYNAMIC CRASH TESTING, ENGINEERING EVALUATIONS, COMPLAINT AND FIELD ANALYSES, AND REAL WORLD DATA ANALYSES.A TECHNICAL REPORT DISCUSSING THESE ANALYSES CAN BE FOUND IN THE ENGINEERING ANALYSIS TECHNICAL REPORT IN THE PUBLIC VIEWING FILE.CHRYSLER HAS ADVISED NHTSA THAT IT WILL CONDUCT A CAMPAIGN TO REPLACE THE LATCHES ON ALL THE SUBJECT VEHICLES.THE CHRYSLER CAMPAIGN WILL CONSIST OF NOTIFICATION LETTERS TO ALL OWNERS; FREE REPLACEMENT OF ALL LATCHES WITH STRONGER, SAFER LATCHES REGARDLESS OF THE AGE OF THE MINIVANS; NATIONAL ADVERTISING TO PROMOTE CUSTOMER AWARENESS OF THE CAMPAIGN; QUARTERLY REPORTS REGARDING CAMPAIGN COMPLETION RATES; AS WELL AS ADDITIONAL MEASURES TO ENSURE A HIGH COMPLETION RATE, ABOVE AND BEYOND THE ACTIONS THAT NORMALLY WOULD BE TAKEN IN A FORMAL SAFETY RECALL.THESE INCLUDE FOLLOW UP WRITTEN AND TELEPHONIC NOTIFICATIONS TO OWNERS WHO DO NOT BRING THEIR VEHICLES IN FOR CORRECTIVE ACTION.NHTSA FIRMLY BELIEVES THAT THE CRASH PERFORMANCE OF THE LATCHES ON THESE MINIVANS RAISES SERIOUS SAFETY CONCERNS, AND THAT THE CAMPAIGN ADDRESSES THESE CONCERNS.THE CHRYSLER CORRECTIVE ACTION WILL INCREASE THE STRENGTH OF THE LIFTGATE LATCHES AND DECREASE THE POTENTIAL FOR INERTIAL UNLATCHING, THEREBY REDUCING THE RISK OF CRASH-RELATED OPENINGS OF THE LIFTGATE AND POSSIBLE OCCUPANT EJECTION THROUGH THE LIFTGATE OPENING.OWNERS OF CHRYSLER MINIVANS WILL GET A STRONGER, SAFER LATCH FREE OF CHARGE AT THE EARLIEST POSSIBLE TIME, WITHOUT THE NEED FOR FURTHER TECHNICAL INVESTIGATION AND COMPLEX AND TIME-CONSUMING LITIGATION WITH AN UNCERTAIN OUTCOME.BASED ON THE ABOVE, ODI IS CLOSING THIS INVESTIGATION.
1991 Dodge Grand Caravan Problems, Complaints & Recalls | Skip That Year
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