2026 Dodge Durango

The contact owns a 2026 Dodge Durango. The contact stated that while driving at 55 MPH on a desert highway, the vehicle made an abnormal sound. The contact started to lose control of the vehicle and managed to pull over to the shoulder of the highway; however, the front passenger's side tire detached from the vehicle in the process. The contact notified the manufacturer of the failure and requested roadside assistance. After the vehicle was impounded by the highway patrol, it was towed to the dealer. The vehicle remained in the dealer's possession and had yet to be diagnosed or repaired. The failure mileage was unknown.

1) Major transmission failure, fluid leakage, and visible undercarriage corrosion on a newly leased car with under 3K miles on it. Additional: Losing vehicle function. Car would not shift into gear and would not move. Car is currently at the dealership in which it was leased. 2) Yes, huge safety concern. Losing vehicle function while traveling on a bridge—with limited ability to safely stop posed a serious risk to our safety and to others on the road. 3) Yes, problem has been confirmed by dealer. 4) The vehicle has not been inspected at this time by anyone other than the dealership in which it was leased. 5)While accelerating at approximately 30–35 mph, the vehicle began emitting a high-pitched whining noise, similar to sound of a remote-control toy car. The vehicle then started jerking back and forth during acceleration. Shortly after, the “Check Engine” light illuminated. We activated our hazard lights, reduced speed to approximately 10-20 mph, exited the bridge, and pulled into an emergency stopping area. There was no prior warning that there was a problem.