The contact owns a 2021 Dodge Durango. The contact stated while driving 50 MPH, the vehicle started to pull to the left, and the steering wheel became difficult to turn. There were no warning lights illuminated. The contact felt a vibration in the steering wheel, and the vehicle pulling to the left or the right while driving dow…
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The contact owns a 2021 Dodge Durango. The contact stated while driving 50 MPH, the vehicle started to pull to the left, and the steering wheel became difficult to turn. There were no warning lights illuminated. The contact felt a vibration in the steering wheel, and the vehicle pulling to the left or the right while driving downhill or on the highway. The vehicle was driven to the residence. The vehicle was then taken to a dealer where it was diagnosed with wheel alignment and steering wheel failure. The wheels were aligned, and the steering wheel was adjusted; however, the failure recurred two more times. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,854.
NHTSA ODI #11652582
Mileage unknown · May 20, 2024
SteeringVehicle Speed Control
I WAS DRIVING 45 MPH WHEN MY VEHICLE TOLD ME PUT MY CAR INTO PARK. I LOST CONTROL OF MY STEERING AND CONTROL OF MY ABILITY TO PUT MY CAR INTO OR OUR OF GEAR. I HAD STARTED TO SLOW DOWN DUE TO LOSS OF CONTROLS AND MY CAR HALTED TO AN ADRUPT STOP AND WOULD NOT ALLOW ME TO HAVE ANY CONTROL OF ITS FUNCTIONS. DUE TO BEING IN TRAFFIC …
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I WAS DRIVING 45 MPH WHEN MY VEHICLE TOLD ME PUT MY CAR INTO PARK. I LOST CONTROL OF MY STEERING AND CONTROL OF MY ABILITY TO PUT MY CAR INTO OR OUR OF GEAR. I HAD STARTED TO SLOW DOWN DUE TO LOSS OF CONTROLS AND MY CAR HALTED TO AN ADRUPT STOP AND WOULD NOT ALLOW ME TO HAVE ANY CONTROL OF ITS FUNCTIONS. DUE TO BEING IN TRAFFIC I ATTEMPTED TO THE VEHICLE IN PARK AND IT DID NOT ALLOW, I WAITED APPROXIMATELY 5 MIN, AT THAT POINT IT ALLOWED ME TO PUT THE VEHICLE IN PARK, I ATTEMPTED TO RESTART AND IT WOULD NOT ALLOW ME. AFTER WAITING APPROXIMATELY 10 MIN. I WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THE IGNITION MODULE WAS REPAIRED ON 6/13 AND A FEW DAYS LATER CUT OFF AFTER REPAIRS.
NHTSA ODI #11589603
Mileage unknown · Sep 1, 2023
Back Over PreventionSteering
Before we bought the vehicle we were questioned the steering to get fixed because they stated it was so so alignment issue. But after we purchased within a year we have to get the steering fixed multiple times. Dealership Capricorn that's it was just a loose bolt. This causes a stream safety concerns because there are times wh…
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Before we bought the vehicle we were questioned the steering to get fixed because they stated it was so so alignment issue. But after we purchased within a year we have to get the steering fixed multiple times. Dealership Capricorn that's it was just a loose bolt. This causes a stream safety concerns because there are times where we can't steer correctly or if the steering wheel is straight. The vehicle drifts to the right. Try to take it back another time. Was told by dealership that was a cosmetic issue and is no longer covered on the warranty
NHTSA ODI #11542154
1,000 miles · Apr 18, 2023
Steering
The contact owns a 2021 Dodge Durango. The contact stated while driving 63 MPH, the power steering assist warning light illuminated, and the steering wheel became firm. The contact was able to pull over on the side of the road. The vehicle was towed to the dealer and the dealer stated that no failure was found. The dealer sugges…
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The contact owns a 2021 Dodge Durango. The contact stated while driving 63 MPH, the power steering assist warning light illuminated, and the steering wheel became firm. The contact was able to pull over on the side of the road. The vehicle was towed to the dealer and the dealer stated that no failure was found. The dealer suggested that the power steering control module software be updated. The vehicle was repaired but the failure persisted. The manufacturer was contacted, and the manufacturer approved the repair of the vehicle. The failure mileage was 1,000.
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, possibly resulting in damage to the spoiler during liftgate use.
Consequence & remedy
Consequence: A damaged rear spoiler may detach and create a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace or repair the spoiler and align the liftgate as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 10, 2026. A second notice will be sent once the final remedy is available. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 61D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on August 20, 2026. Vehicles in this recall were previously recalled under 21V842 or 23V115. Vehicles repaired under the prior recalls will need the new repair completed.
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, resulting in damage to the spoiler during liftgate use.
Consequence & remedy
Consequence: A damaged rear spoiler can detach and become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rear spoiler, as necessary, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 20A. This recall is an expansion of recall number 21V-842.
Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.
Consequence & remedy
Consequence: An unexpected loss of drive power increases the risk of a crash.
Remedy: Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango and 2022 Jeep Grand Cherokee vehicles. The steering gear rack bar may have been insufficiently hardened during manufacturing, possibly allowing it to bind within the steering rack, and resulting in difficulty steering or a loss of steering control.
Consequence & remedy
Consequence: Difficulty steering, or a loss of steering control, can increase the risk of a crash.
Remedy: Dealers will replace the steering gear assembly, free of charge. Owner notification letters were mailed on May 12, 2022. Owners may contact FCA US, LLC customer service at 1-800-852-1403. FCA US, LLC's number for this recall is Z18.
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Consequence & remedy
Consequence: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
Additional source detail variants (2)
Electronic Stability Control (esc)
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Consequence: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Consequence: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, resulting in damage to the spoiler during liftgate use.
Consequence & remedy
Consequence: A damaged rear spoiler could detach and become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rear spoiler, as necessary, free of charge. Owner notification letters were mailed December 21, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y73.
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.
Consequence & remedy
Consequence: A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.
Remedy: Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.
Additional source detail variants (2)
Air Bags:critical Fasteners
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.
Consequence: A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.
Remedy: Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.
Air Bags:side/window:curtain
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.
Consequence: A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.
Remedy: Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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