NHTSA owner reports · September 18, 2026 snapshot.
Tires complaints
16 reportsClear category filter140,000 miles · Sep 10, 2013
TiresWheels
HIT A SEVERE BUMP IN ROAD WHICH BROKE THE STEEL CABLE THAT HOLDS THE SPARE TIRE UNDER THE CAR BODY. CABLE WAS LIKELY CORRODED. TIRE DISCHARGED FROM UNDER THE VEHICLE, STRUCK PAVEMENT, AND BOUNCED 15-20 FEET INTO THE AIR REPEATEDLY NEARLY STRIKING THE VEHICLE FOLLOWING ME. LUCKILY TIRE ENDED UP IN DITCH BEFORE CAUSING ACCIDENT…
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HIT A SEVERE BUMP IN ROAD WHICH BROKE THE STEEL CABLE THAT HOLDS THE SPARE TIRE UNDER THE CAR BODY. CABLE WAS LIKELY CORRODED. TIRE DISCHARGED FROM UNDER THE VEHICLE, STRUCK PAVEMENT, AND BOUNCED 15-20 FEET INTO THE AIR REPEATEDLY NEARLY STRIKING THE VEHICLE FOLLOWING ME. LUCKILY TIRE ENDED UP IN DITCH BEFORE CAUSING ACCIDENT. RETAINING CLAMP IS LOST. SUSPECT THE POTENTIAL FOR THIS SITUATION EXISTS WITH ANY DURANGO OR DAKOTA OF THIS VINTAGE. *TR
NHTSA ODI #10543003
100,000 miles · Apr 22, 2010
Engine And Engine CoolingEquipmentFuel System, Gasoline
I HAVE TO STOP FAR AWAY FROM A VEHICLE FEAR OF RUNNING IN THE BACK OF THEIR VEHICLE. IT DOESN'T SEEM TO WANT TO STOP SOMETIME, THIS HAS BEEN HAPPENING FOR AWHILE NOW ALOT RECENTLY. IT CUTS OFF ON ME IF I GET IN THE HIGHWAY SO EMBARRASSING AND WHEN THAT HAPPENS I ONLY CAN TAKE OFF SLOW. WHICH CAUSES ME TO EXIT THE HIGHWAY AND NOT…
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I HAVE TO STOP FAR AWAY FROM A VEHICLE FEAR OF RUNNING IN THE BACK OF THEIR VEHICLE. IT DOESN'T SEEM TO WANT TO STOP SOMETIME, THIS HAS BEEN HAPPENING FOR AWHILE NOW ALOT RECENTLY. IT CUTS OFF ON ME IF I GET IN THE HIGHWAY SO EMBARRASSING AND WHEN THAT HAPPENS I ONLY CAN TAKE OFF SLOW. WHICH CAUSES ME TO EXIT THE HIGHWAY AND NOT GET BACK ON. I HAD BOUGHT A CAR VACUUM AND IT STATED SMOKING ON ME, I WAS USING THE SOCKET IN THE ARM REST. I HAVE ALOT OF PROBLEMS WHEN I USE THE A/C OR HEAT IT CUTS OFF ON ME AND IT STALLS TO TAKE OFF,IT'S SCARY FOR ME AND MY KIDS. IT RAMS BY IT'S SELF AND IT ACTS AS IF IT'S GONE CUT OFF AND MOST OF THE TIME IT DO. IT MAKE THIS PUTTING SOUNDS WHEN IT'S GOING TO CUT OFF OR EVEN WHEN IT STOPS ON ME. THE DEALER REPLACE THE CADILLAC CONVERTER AND MY OXYGEN SENSORS. I ALSO GOT A TUNE UP AND TWO OF THE FUEL INJECTORS REPLACE NEW PARTS, THAT I PAID FOR MYSELF. IT FEELS LIKE MY FRONT SUSPENSION IS MESSED UP I HAD MY BRAKES CHECKED AND THEY ARE NOT BAD, BUT YOU CAN FEEL IT WHEN YOU PRESS ON THE BRAKES SOMETHING IS NOT RIGHT. *TR
NHTSA ODI #10326938
62,899 miles · Dec 19, 2008
SuspensionTiresWheels
I NOTICED MY TIRES WERE NOT WEARING EVENLY AND I FELT AND HEARD A "CLUNK" NOISE EVERY TIME I BACK OUT OF MY PARKING SPOT AT WORK. THE DEALERSHIP INSPECTED AND SAID THAT THE UPPER AND LOWER BALL JOINTS OF THE RIGHT AND LEFT WHEELS OF MY 2003 DODGE DURANGO MUST BE REPLACED. I SEE THERE ARE RECALLS FOR ALL PREVIOUS YEAR DURANGOS …
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I NOTICED MY TIRES WERE NOT WEARING EVENLY AND I FELT AND HEARD A "CLUNK" NOISE EVERY TIME I BACK OUT OF MY PARKING SPOT AT WORK. THE DEALERSHIP INSPECTED AND SAID THAT THE UPPER AND LOWER BALL JOINTS OF THE RIGHT AND LEFT WHEELS OF MY 2003 DODGE DURANGO MUST BE REPLACED. I SEE THERE ARE RECALLS FOR ALL PREVIOUS YEAR DURANGOS BUT NOT THE 2003??? THE DEALERSHIP REFUSED TO PAY FOR MY REPLACEMENT. I REPLACED THE LEFT SIDE AS THEY WERE ACTUALLY BROKE, MY RIGHT SIDE STILL NEEDS TO BE REPLACED AND ARE LOOSE AND NEAR FAILURE. I REQUEST THAT DODGE REIMBURSE ME FOR THE REPAIR AS WELL AS REPLACE FOR FREE THE RIGHT SIDE. I WOULD ALSO LIKE TWO NEW TIRES AS THEY NOW NEED TO BE REPLACED DUE TO THE UNEVEN WEAR AND TEAR. *TR
NHTSA ODI #10252315
32,000 miles · Sep 30, 2008
Tires
FOUND A FLAT TIRE THIS MORNING AND NOTICED THAT THE FLAT WAS DUE TO THE TIRE WALL SEPARATING FROM THE REST OF THE TIRE MY SUV ONLY HAS 30,000 MILES ON IT AND ALL 4 OF THE TIRES ARE DOING THIS ON AN EVEN SEAM AROUND THE ENTIRE TIRE. THE TIRES WERE MANUFACTURED IN 2002. THE TIRES ARE PRACTICALLY NEW DUE TO THE ABOUT OF TREAD LEFT…
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FOUND A FLAT TIRE THIS MORNING AND NOTICED THAT THE FLAT WAS DUE TO THE TIRE WALL SEPARATING FROM THE REST OF THE TIRE MY SUV ONLY HAS 30,000 MILES ON IT AND ALL 4 OF THE TIRES ARE DOING THIS ON AN EVEN SEAM AROUND THE ENTIRE TIRE. THE TIRES WERE MANUFACTURED IN 2002. THE TIRES ARE PRACTICALLY NEW DUE TO THE ABOUT OF TREAD LEFT ON THEM. I FEEL THIS CAUSES A SERIOUS SAFETY ISSUE AS THE TIRES COULD FAIL AT ANY MOMENT. *TR
NHTSA ODI #10244050
63,000 miles · Nov 5, 2007
Tires
TL*THE CONTACT OWNS A 2003 DODGE DURANGO. THE VEHICLE HAS GOODYEAR WRANGLER RTF, SIZE P26570R16 TIRES. DURING A ROUTINE INSPECTION, THE CONTACT NOTICED THAT THE AIR PRESSURE WAS EXTREMELY LOW AT 32 PSI. SHE ALSO NOTICED DARK CIRCLES AROUND THE TIRES WHERE THE TREAD WAS SEPARATING AND THE SIDEWALL WAS SPLITTING. SHE HAD THE T…
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TL*THE CONTACT OWNS A 2003 DODGE DURANGO. THE VEHICLE HAS GOODYEAR WRANGLER RTF, SIZE P26570R16 TIRES. DURING A ROUTINE INSPECTION, THE CONTACT NOTICED THAT THE AIR PRESSURE WAS EXTREMELY LOW AT 32 PSI. SHE ALSO NOTICED DARK CIRCLES AROUND THE TIRES WHERE THE TREAD WAS SEPARATING AND THE SIDEWALL WAS SPLITTING. SHE HAD THE TIRES INSPECTED AND WAS INFORMED THAT BECAUSE THE TIRES WERE FOUR YEARS OLD, THE TREAD LIFE EXPIRED AND THE TIRES WOULD NOT PERFORM PROPERLY. THE CURRENT AND FAILURE MILEAGES WERE 63,000.
NHTSA ODI #10207953
80,900 miles · Aug 5, 2007
Tires
TREAD AND WALL SEPARATION ON WRANGLER RTS APROX. 1.5 INCHES FROM TREAD TOP WITH 3/4 TREAD STILL LEFT. COULD SEE PERFECT RING AROUND THE WALL WERE IT WAS SEPARATING AND LEAKING AIR. THEY HAVE BEEN REPLACE WITH AN ARGUMENT FROM SEARS BUT WAS REPLACED WITH SAME STYLE AND HAD TO PAY DIFFERENCE IN TREAD WEAR. I AM NOW HAVING TROU…
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TREAD AND WALL SEPARATION ON WRANGLER RTS APROX. 1.5 INCHES FROM TREAD TOP WITH 3/4 TREAD STILL LEFT. COULD SEE PERFECT RING AROUND THE WALL WERE IT WAS SEPARATING AND LEAKING AIR. THEY HAVE BEEN REPLACE WITH AN ARGUMENT FROM SEARS BUT WAS REPLACED WITH SAME STYLE AND HAD TO PAY DIFFERENCE IN TREAD WEAR. I AM NOW HAVING TROUBLE WITH THESE WITH ONLY 15000 MILE ON THEM. 1 HAS ALREADY SHREDED ON 495 DOING 65 MPH. *JB
NHTSA ODI #10198549
80,900 miles · Aug 4, 2007
Tires
I HAVE A 2003 DODGE DURANGO. IN DEC. 2006 THE ORIGINAL TIRES WALLS STARTED TO SEPARATE FROM THE TREAD TO THE POINT THAT IT WAS A COMPLETE RING AROUND THE TIRE SHOWING THE TREADS. I HAD TO PAY THE DIFFERENCE OF TREAD WEAR TO REPLACE THE TIRES AFTER ARGUING WITH A GOODYEAR DEALER. ON AUG. 3 2007, I WAS RIDING ON 495 DOING THE 6…
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I HAVE A 2003 DODGE DURANGO. IN DEC. 2006 THE ORIGINAL TIRES WALLS STARTED TO SEPARATE FROM THE TREAD TO THE POINT THAT IT WAS A COMPLETE RING AROUND THE TIRE SHOWING THE TREADS. I HAD TO PAY THE DIFFERENCE OF TREAD WEAR TO REPLACE THE TIRES AFTER ARGUING WITH A GOODYEAR DEALER. ON AUG. 3 2007, I WAS RIDING ON 495 DOING THE 65 MILE SPEED LIMIT WHEN THE TIRE STARTED TO BUBBLE, SMOKE AND THEN PROCEED TO SHRED. I TOOK THE VEHICLE TO A GOODYEAR DEALER WHO STARTED TO REFUSE TO REPLACE THE TIRE AT THEIR COST BECAUSE HE SAID THE REPLACEMENT TIRE WAS REPLACED WITH THE SAME RECALLED/DEFECTIVE TIRE. I NOW HAVE 5 TIRES THAT ARE STARTING TO HAVE LITTLE BLISTERS ALL OVER THE WALL OF THE TIRES. I AM IN NO POSITION TO PAY TO REPLACE THESE TIRES WITH ANOTHER KIND OR BRAND. I WANT THESE TIRES REPLACED WITH SOMETHING THAT IS NOT GOING TO KILL US ONE DAY. OR GIVE ME THE MONEY TO BUY A DIFFERENT BRAND. *JB
NHTSA ODI #10198485
9,000 miles · Aug 4, 2005
SuspensionTires
I PURCHASED A 2003 DODGE DURANGO. WITHIN 20 MINUTES OF COMPLETION MY 1ST TIRE BLEW OUT. THE DEALER (CLEAR LAKE DODGE, HOUSTON, TEXAS) REPLACED THE TIRE FREE OF CHARGE. AT APPROXIMATELY 12K ON A TRIP TO NEW ORLEANS MY RIGHT FRONT TIRE BLEW OUT AND I ALMOST LOST CONTROL OF VEHICLE. MY YOUNGEST SON SUFFERS FROM ASTHMA AND HAD AN AS…
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I PURCHASED A 2003 DODGE DURANGO. WITHIN 20 MINUTES OF COMPLETION MY 1ST TIRE BLEW OUT. THE DEALER (CLEAR LAKE DODGE, HOUSTON, TEXAS) REPLACED THE TIRE FREE OF CHARGE. AT APPROXIMATELY 12K ON A TRIP TO NEW ORLEANS MY RIGHT FRONT TIRE BLEW OUT AND I ALMOST LOST CONTROL OF VEHICLE. MY YOUNGEST SON SUFFERS FROM ASTHMA AND HAD AN ASTHMA ATTACK ON I-10 TO NEW ORLEANS. I CALMED HIM DOWN WITH NO MEDICATION (NEBULIZER REQUIRES ELECTRICITY). WHEN I RETURNED TO HOUSTON, I CONTACTED DISCOUNT TIRE WHICH WARRANTIES GOODYEAR TIRES AND WAS INFORMED THAT I HAD JUMPED A CURB CAUSING DAMAGE TO MY TIRES. I PURCHASED MY 3RD TIRE ALONG WITH ROAD HAZARD BECAUSE ALL REPRESENTATIVES BLAMED MY DRIVING HABITS ON ME, EVEN THOUGH I HAVE NEVER EXPERIENCED THESE PROBLEMS BEFORE. MY VEHICLE NOW HAS OVER 50K MILES AND ALL OF MY TIRES ARE WEARING. THE BELT IS SHOWING ON ALL 4 TIRES. I AM SEEKING ARBITRATION. *JB
NHTSA ODI #10131635
Mileage unknown · May 31, 2005
Service Brakes, ElectricTires
I CURRENTY OWN A 2003 DODGE DURANGO, WHICH I PURCHASED NEW IN NOV 2003. THIS VEHICLE HAS BEEN TROUBLE FROM DAY 1. I'VE HAD THE BRAKES REPLACE 3 TIMES, DUE TO PULSATING AND PULLING FROM THE FRONT END. IT HAS BEEN IN THE SHOP TWICE FOR CLICKING & POPPING NOISES COMING FROM THE FRONT END WHICH DEALER CLAIMED ON BOTH OCCASSIONS TH…
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I CURRENTY OWN A 2003 DODGE DURANGO, WHICH I PURCHASED NEW IN NOV 2003. THIS VEHICLE HAS BEEN TROUBLE FROM DAY 1. I'VE HAD THE BRAKES REPLACE 3 TIMES, DUE TO PULSATING AND PULLING FROM THE FRONT END. IT HAS BEEN IN THE SHOP TWICE FOR CLICKING & POPPING NOISES COMING FROM THE FRONT END WHICH DEALER CLAIMED ON BOTH OCCASSIONS THEY COULD NOT FIND. DEALER KEEPS STATING NORMAL WEAR AND TEAR, WHEN IT COMES TO BRAKES WHICH I DON'T COMPREHEND SINCE I'VE OWNED NEW VEH BEFORE AND HAVE NEVER HAD TO REPLACE THE BRAKES 3 TIMES WITHIN A YEAR. I'VE PAID FOR 2 HIGH SPEED WHEEL BALANCES, AND THE DEALER HAD THE NERVE TO THREATEN ME WITH THE FACT THAT IF VEHICLE WAS RETURNED AGAIN FOR BRAKES I WOULD HAVE TO PAY. ALSO RECENTLY THE WINDSHIELD WIPERS MALFUNCTIONED AND WOUD NOT COME ON OR SHUT OFF ON COMMAND. OFCOURSE AT THE TIME I NEEDED THEM TO VISUALLY SEE THE ROAD SINCE IT WAS RAINING. I CLICKED ON MY RIGHT SIGNAL IN ORDER TO GET OFF THE ROAD ONCE I SAW THE MALFUNCTION OCCURING ONLY TO HAVE THE WINDHSHIELD WIPERS MAKE AN ATTEMPT TO START WORKING. I'VE KEPT A LOG OF EVERY REPAIR SHOP VISIT AND LACK OF REPAIR FINDING BASED ON DEALER ENDS. CHRSYLER NEEDS TO RECALL THIS VEHICLE I'VE NEVER OWNED A VEHICLE WITH SO MANY PROBLEMS.
NHTSA ODI #10123686
18,000 miles · Dec 10, 2004
TiresWheels
THE FRONT TIRE ON MY DODGE DURANGO IS MESSED UP. IT GETS STUCK SOMETIMES WHEN I'M TRYING TO TURN. THE SHOP THAT I TOOK IT TO SAID THAT THE BALL JOINT IN THE FRONT TIRE IS BAD. THEY TOLD ME THAT THEY HAVE HEARD OF A LOT OF DURANGOS THAT WERE HAVING THE SAME PROBLEMS. THEY ALSO SAID THAT MY TIRES ARE BEING WORN DOWN BECAUSE OF…
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THE FRONT TIRE ON MY DODGE DURANGO IS MESSED UP. IT GETS STUCK SOMETIMES WHEN I'M TRYING TO TURN. THE SHOP THAT I TOOK IT TO SAID THAT THE BALL JOINT IN THE FRONT TIRE IS BAD. THEY TOLD ME THAT THEY HAVE HEARD OF A LOT OF DURANGOS THAT WERE HAVING THE SAME PROBLEMS. THEY ALSO SAID THAT MY TIRES ARE BEING WORN DOWN BECAUSE OF THE TURN OF THE WHEEL. I HAD TO BUY A WHOLE NEW SET OF TIRES ALSO. IT WAS VERY EXPENSIVE FOR ALL THE THINGS I HAD TO HAVE DONE. I SAW A WEBSITE ABOUT IT SO I DECIDED TO REPORT MINE. SOMETHING NEEDS TO BE DONE BEFORE SOMEBODY GETS KILLED. PLEASE RECALL THESE VEHICLES SO THE WORLD WON'T LOSE ANY OF IT'S PRECIOUS LIFE. MY KIDS LIVES ARE VERY IMPORTANT TO ME, AND I DON'T WANT TO LOSE THEM BECAUSE OF A FAULTY PART IN MY CAR. PLEASE CONSIDER THE FACTS ABOUT TAKING HUGE RISKS BY NOT GETTING ALL THESE DURANGOS FIXED.*AK
NHTSA ODI #10102587
Official recalls
4Sep 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FRONT BENCH SEATS ONLY, IF FLUID IS SPILLED FROM THE FLOOR MOUNTED CUP HOLDER, AN UNUSED CONSOLE POWER OUTLET CONNECTOR LOCATED UNDER THE SEAT MAY BECOME CONTAMINATED.
Consequence & remedy
Consequence: THIS MAY ALLOW DEVELOPMENT OF A HIGH RESISTIVE SHORT CIRCUIT IN THE CONNECTOR, WHICH COULD EVENTUALLY LEAD TO A FIRE.
Remedy: DEALERS WILL INSPECT THE CONSOLE WIRING CONNECTOR FOR CORROSION, CLEAN AS REQUIRED, AND INSTALL A CAP TO PREVENT ADDITIONAL FLUID FROM CONTAMINATING THE CONNECTOR FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 30, 2006. OWNERS MAY CONTACT DAIMLER CHRYSLER AT 1-800-853-1403.
Dec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
Consequence & remedy
Consequence: EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
May 5, 2004
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE WINDSHIELD WIPER MODULE MOTOR MAY BE SUSCEPTIBLE TO WATER INTRUSION THAT COULD CAUSE INTERNAL CORROSION AND RESULT IN PARTIAL OR COMPLETE LOSS OF FRONT WINDSHIELD WIPING CAPABILITY.
Consequence & remedy
Consequence: DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE FRONT WINDSHIELD WIPER MODULE. OWNER NOTIFICATION BEGAN ON JULY 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 2, 2002
ON CERTAIN PICKUP TRUCKS, THE CENTRAL TIMER MODULE (CTM) HAS AN IMPROPERLY SIZED CIRCUIT BOARD TRACE THAT COULD POTENTIALLY CAUSE THE RIGHT HEADLAMP LOW BEAM TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THE LIGHTS FAIL, A VISIBILITY PROBLEM COULD OCCUR, INCREASING THE RISK OF A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE CTM. OWNER NOTIFICATION BEGAN DECEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5EA06011 · Vehicle UNDER-SEAT Fire
Opened Jun 19, 2006 · Closed Sep 22, 2006
Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring
DAIMLERCHRYLSER CORPORATION (DCC) WILL RECALL 35,103 MY 2001-2003 DODGE DURANGO VEHICLES EQUIPPED WITH FRONT BENCH SEATS (RECALL # 06V339, SEE DEFECT REPORT FOR DETAILS).THE SUBJECT VEHICLES ARE EQUIPPED WITH EITHER FRONT BUCKET SEATS OR A 40-20-40 SPLIT FRONT BENCH SEAT.VEHICLES EQUIPPED WITH FRONT BENCH SEAT CONTAIN AN UNCAPPED, UNUSED CONNECTOR LOCATED UNDER THE FRONT EDGE OF THE SEAT.THE CONNECTOR PROVIDES POWER TO THE CENTER CONSOLE POWER OUTLET FOR VEHICLES WITH BUCKET SEATS, BUT IT IS UNUSED IN VEHICLES EQUIPPED WITH BENCH SEATS.THE CONNECTOR IS LOCATED REARWARD OF THE CUP HOLDER ON THE TUNNEL FOR VEHICLES EQUIPPED WITH THE BENCH SEAT.THIS CONNECTOR CONTAINS A FUSED B+ CIRCUIT WIRE (THAT IS CONTINUOUSLY POWERED WITH THE KEY OFF) AND A GROUND WIRE. DCC DETERMINED THAT IF LIQUID IS SPILLED FROM THE CUP HOLDER ONTO THE TUNNEL, THE UNCAPPED CONNECTOR MAY BECOME CONTAMINATED.THIS CONTAMINATION MAY ALLOW DEVELOPMENT OF A HIGH RESISTANCE SHORT CIRCUIT IN THE CONNECTOR, CAUSING LOCALIZED HEATING, WHICH COULD EVENTUALLY LEAD TO A FIRE.DCC WILL INSPECT THE UNCAPPED CONNECTOR FOR CORROSION, CLEAN AS REQUIRED, AND INSTALL A CAP TO PREVENT LIQUID CONTAMINATION.ALL OF THE REPORTED UNDER-SEAT FIRES WERE ON SUBJECT VEHICLES WITH A 40-20-40 BENCH SEAT.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Electrical System
DAIMLERCHRYLSER CORPORATION (DCC) WILL RECALL 35,103 MY 2001-2003 DODGE DURANGO VEHICLES EQUIPPED WITH FRONT BENCH SEATS (RECALL # 06V339, SEE DEFECT REPORT FOR DETAILS).THE SUBJECT VEHICLES ARE EQUIPPED WITH EITHER FRONT BUCKET SEATS OR A 40-20-40 SPLIT FRONT BENCH SEAT.VEHICLES EQUIPPED WITH FRONT BENCH SEAT CONTAIN AN UNCAPPED, UNUSED CONNECTOR LOCATED UNDER THE FRONT EDGE OF THE SEAT.THE CONNECTOR PROVIDES POWER TO THE CENTER CONSOLE POWER OUTLET FOR VEHICLES WITH BUCKET SEATS, BUT IT IS UNUSED IN VEHICLES EQUIPPED WITH BENCH SEATS.THE CONNECTOR IS LOCATED REARWARD OF THE CUP HOLDER ON THE TUNNEL FOR VEHICLES EQUIPPED WITH THE BENCH SEAT.THIS CONNECTOR CONTAINS A FUSED B+ CIRCUIT WIRE (THAT IS CONTINUOUSLY POWERED WITH THE KEY OFF) AND A GROUND WIRE. DCC DETERMINED THAT IF LIQUID IS SPILLED FROM THE CUP HOLDER ONTO THE TUNNEL, THE UNCAPPED CONNECTOR MAY BECOME CONTAMINATED.THIS CONTAMINATION MAY ALLOW DEVELOPMENT OF A HIGH RESISTANCE SHORT CIRCUIT IN THE CONNECTOR, CAUSING LOCALIZED HEATING, WHICH COULD EVENTUALLY LEAD TO A FIRE.DCC WILL INSPECT THE UNCAPPED CONNECTOR FOR CORROSION, CLEAN AS REQUIRED, AND INSTALL A CAP TO PREVENT LIQUID CONTAMINATION.ALL OF THE REPORTED UNDER-SEAT FIRES WERE ON SUBJECT VEHICLES WITH A 40-20-40 BENCH SEAT.THIS INVESTIGATION IS CLOSED.
Electrical System:wiring
DAIMLERCHRYLSER CORPORATION (DCC) WILL RECALL 35,103 MY 2001-2003 DODGE DURANGO VEHICLES EQUIPPED WITH FRONT BENCH SEATS (RECALL # 06V339, SEE DEFECT REPORT FOR DETAILS).THE SUBJECT VEHICLES ARE EQUIPPED WITH EITHER FRONT BUCKET SEATS OR A 40-20-40 SPLIT FRONT BENCH SEAT.VEHICLES EQUIPPED WITH FRONT BENCH SEAT CONTAIN AN UNCAPPED, UNUSED CONNECTOR LOCATED UNDER THE FRONT EDGE OF THE SEAT.THE CONNECTOR PROVIDES POWER TO THE CENTER CONSOLE POWER OUTLET FOR VEHICLES WITH BUCKET SEATS, BUT IT IS UNUSED IN VEHICLES EQUIPPED WITH BENCH SEATS.THE CONNECTOR IS LOCATED REARWARD OF THE CUP HOLDER ON THE TUNNEL FOR VEHICLES EQUIPPED WITH THE BENCH SEAT.THIS CONNECTOR CONTAINS A FUSED B+ CIRCUIT WIRE (THAT IS CONTINUOUSLY POWERED WITH THE KEY OFF) AND A GROUND WIRE. DCC DETERMINED THAT IF LIQUID IS SPILLED FROM THE CUP HOLDER ONTO THE TUNNEL, THE UNCAPPED CONNECTOR MAY BECOME CONTAMINATED.THIS CONTAMINATION MAY ALLOW DEVELOPMENT OF A HIGH RESISTANCE SHORT CIRCUIT IN THE CONNECTOR, CAUSING LOCALIZED HEATING, WHICH COULD EVENTUALLY LEAD TO A FIRE.DCC WILL INSPECT THE UNCAPPED CONNECTOR FOR CORROSION, CLEAN AS REQUIRED, AND INSTALL A CAP TO PREVENT LIQUID CONTAMINATION.ALL OF THE REPORTED UNDER-SEAT FIRES WERE ON SUBJECT VEHICLES WITH A 40-20-40 BENCH SEAT.THIS INVESTIGATION IS CLOSED.
PE06008 · Fire Under The Driver's Seat
Opened Feb 2, 2006 · Closed Jun 19, 2006
Status: closed (inferred from source dates) · Electrical System:wiring:interior/under Dash; Seats
ODI IS AWARE OF 10 REPORTS ALLEGING THAT A FIRE ORIGINATES UNDERNEATH THE DRIVER'S SEAT.SIX OF THEFIRES OCCURRED WHILE THE VEHICLE WAS PARKED WITH THE IGNITION SWITCH TURNED OFF (KEY NOT IN THE IGNITION).THE SUBJECT VEHICLES ARE EQUIPPED WITH MANUAL SEATS. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS, (EA06-011), TO ALLOW FURTHER INVESTIGATION OF THE ISSUE.
Additional source detail variants (2)
Electrical System:wiring:interior/under Dash
ODI IS AWARE OF 10 REPORTS ALLEGING THAT A FIRE ORIGINATES UNDERNEATH THE DRIVER'S SEAT.SIX OF THEFIRES OCCURRED WHILE THE VEHICLE WAS PARKED WITH THE IGNITION SWITCH TURNED OFF (KEY NOT IN THE IGNITION).THE SUBJECT VEHICLES ARE EQUIPPED WITH MANUAL SEATS. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS, (EA06-011), TO ALLOW FURTHER INVESTIGATION OF THE ISSUE.
Seats
ODI IS AWARE OF 10 REPORTS ALLEGING THAT A FIRE ORIGINATES UNDERNEATH THE DRIVER'S SEAT.SIX OF THEFIRES OCCURRED WHILE THE VEHICLE WAS PARKED WITH THE IGNITION SWITCH TURNED OFF (KEY NOT IN THE IGNITION).THE SUBJECT VEHICLES ARE EQUIPPED WITH MANUAL SEATS. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS, (EA06-011), TO ALLOW FURTHER INVESTIGATION OF THE ISSUE.
EA03023 · Upper Ball Joint Separation
Opened Nov 19, 2003 · Closed Feb 11, 2005
Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE03032 · Front Susp. Upper Ball Joint Failure
Opened Jul 16, 2003 · Closed Nov 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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