NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,967 reports122,103 miles · Nov 3, 2007
Engine And Engine Cooling
1999 DODGE DURANGO SLT 4X4 5.2 L. VEHICLE SUDDENLY STALLS. THIS HAS HAPPENED SEVERAL TIMES AND AT NO TIME OF THE STALLS WAS MY FAMILY SAFE. NO INDICATION OR WARNING SIGNS. CHRYSLER CORPORATION CANNOT OR WILL NOT PROPERLY TROUBLESHOOT THE PROBLEM, EACH PART THEY REPLACE I AM PAYING FOR AND ITS NOT THE ISSUE BUT THEY DO NOT REFUN…
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1999 DODGE DURANGO SLT 4X4 5.2 L. VEHICLE SUDDENLY STALLS. THIS HAS HAPPENED SEVERAL TIMES AND AT NO TIME OF THE STALLS WAS MY FAMILY SAFE. NO INDICATION OR WARNING SIGNS. CHRYSLER CORPORATION CANNOT OR WILL NOT PROPERLY TROUBLESHOOT THE PROBLEM, EACH PART THEY REPLACE I AM PAYING FOR AND ITS NOT THE ISSUE BUT THEY DO NOT REFUND MY MONEY, IT TIME FOR THE FEDS TO GOVERN AUTO REPAIR DEALERSHIPS. MY VEHICLE WILL NO LONGER START AND IS USELESS. I AM INFORMING AS MANY PEOPLE AS I CAN ABOUT THIS SAFETY ISSUE THAT CHRYSLER IS HAVING AND REFUSES TO ACKNOWLEDGE RESPONSIBILITY. I HAVE TALKED 8 PEOPLE INTO PURCHASING OTHER MAKES OF VEHICLES AND RESEARCHING ALL POSSIBLE SAFETY ISSUES BEFORE PURCHASE. *TR
NHTSA ODI #10207833
114 miles · Oct 17, 2007
Engine And Engine CoolingPower TrainSuspension
TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING 25 MPH, THE CONTACT HEARD A CLUNKING AND CREAKING NOISE COMING FROM THE FRONT END. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THERE WAS NOTHING WRONG. IN 2002, THE CONTACT TOOK THE VEHICLE TO A SPECIALTY ALIGNMENT SHOP AND THEY REFUSED TO ALIGN THE VEHICLE BE…
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TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING 25 MPH, THE CONTACT HEARD A CLUNKING AND CREAKING NOISE COMING FROM THE FRONT END. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THERE WAS NOTHING WRONG. IN 2002, THE CONTACT TOOK THE VEHICLE TO A SPECIALTY ALIGNMENT SHOP AND THEY REFUSED TO ALIGN THE VEHICLE BECAUSE THE UPPER AND LOWER FRONT CONTROL ARMS WERE WORN OUT. THE CONTACT RETURNED TO THE DEALER AND THEY REPLACED THE UPPER CONTROL ARM ON THE PASSENGER SIDE. HOWEVER, HE CONTINUES TO HEAR THE CLUNKING AND CREAKING SOUND. THE CURRENT MILEAGE WAS 51,800 AND FAILURE MILEAGE WAS 114. THE UPPER BALL JOINT WAS BAD AND THE 4-WHEEL DRIVE STAYED ENGAGED. THE ENGINE PINGED A LOT. UPDATED 11/06/07.
NHTSA ODI #10206138
120,000 miles · Sep 24, 2007
Engine And Engine Cooling
TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING 65 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE ENGINE. SHE ATTEMPTED TO IMMEDIATELY PULL OFF THE ROAD, BUT THE VEHICLE LOST POWER. THE CONTACT TOOK THE VEHICLE TO THE MECHANIC AND HE STATED THAT THE ENGINE BURNED OUT AND A NEW ONE WAS NEEDED. THE VIN, ENGINE SIZ…
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TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING 65 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE ENGINE. SHE ATTEMPTED TO IMMEDIATELY PULL OFF THE ROAD, BUT THE VEHICLE LOST POWER. THE CONTACT TOOK THE VEHICLE TO THE MECHANIC AND HE STATED THAT THE ENGINE BURNED OUT AND A NEW ONE WAS NEEDED. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 120,000.
NHTSA ODI #10204017
178,000 miles · Sep 15, 2007
Electrical System
'99 DODGE DURANGO SHUTS DOWN WHILE TRAVELING WITHOUT WARNING. SEVERAL TIMES IN LAST 2 WEEKS TRAVELING APPROX 60 KMH WE LOST ALL POWER. DIFFICULT TO MANEUVER OFF THE HIGHWAY DURING RUSH HOUR. UNABLE TO START AGAIN UP TO AN HOUR LATER. IF WE WERE ON THE FREEWAY OR TOWING OUR HORSE TRAILER IT COULD HAVE BEEN A DISASTER. *JB
NHTSA ODI #10203061
125,111 miles · Sep 13, 2007
Electrical System
1999 5.2L 2WHEEL DRIVE DODGE DURANGO. MY WIFE WAS DRIVING DOWN THE ROAD WHEN THE CAR SUDDENLY DIED. A "NOBUS" INDICATOR CAME ON THE ODOMETER AND THE POWER BRAKES AND STEERING OF COURSE FAILED TO WORK SINCE THE ENGINE HAD QUIT. THIS VERY NEARLY CAUSED AN ACCIDENT AND FORCED HER TO SIT DEAD IN TRAFFIC FOR 10 MINUTES BEFORE THE E…
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1999 5.2L 2WHEEL DRIVE DODGE DURANGO. MY WIFE WAS DRIVING DOWN THE ROAD WHEN THE CAR SUDDENLY DIED. A "NOBUS" INDICATOR CAME ON THE ODOMETER AND THE POWER BRAKES AND STEERING OF COURSE FAILED TO WORK SINCE THE ENGINE HAD QUIT. THIS VERY NEARLY CAUSED AN ACCIDENT AND FORCED HER TO SIT DEAD IN TRAFFIC FOR 10 MINUTES BEFORE THE ENGINE WOULD RESTART. IT HAPPENED THREE MORE TIMES BEFORE SHE COULD GET HOME, BUT FORTUNATLEY AT STOP LIGHTS AND STOP SIGNS.
NHTSA ODI #10202932
73,000 miles · Sep 11, 2007
Electrical System
WE HAVE A 1999 DODGE DURANGO WITH PROBLEMS FOR THE PAST 8 MONTHS OF ALL GAUGES GOING DEAD. WE HAVE HAD IT TO THE DEALERSHIP SEVERAL TIMES WITH MIS-DIAGNOSIS AT OUR EXPENSE TOTALING $730.00 WITH NO RESULTS. THE DEALERSHIP ASKED US TO BRING IT BACK FOR THEM TO DO MORE REPAIRS. OBVIOUSLY THEY CANNOT DIAGNOSE THE PROBLEM CORRECTLY.*…
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WE HAVE A 1999 DODGE DURANGO WITH PROBLEMS FOR THE PAST 8 MONTHS OF ALL GAUGES GOING DEAD. WE HAVE HAD IT TO THE DEALERSHIP SEVERAL TIMES WITH MIS-DIAGNOSIS AT OUR EXPENSE TOTALING $730.00 WITH NO RESULTS. THE DEALERSHIP ASKED US TO BRING IT BACK FOR THEM TO DO MORE REPAIRS. OBVIOUSLY THEY CANNOT DIAGNOSE THE PROBLEM CORRECTLY.*JB UPDATED 01/11/08. *LJ UPDATED 12/12/07 *TR
NHTSA ODI #10202486
30,840 miles · Sep 7, 2007
Electrical SystemEngine And Engine CoolingExterior Lighting
TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING 50 MPH, THE ABS AND BRAKE LIGHTS ILLUMINATED. THE DEALER STATED THAT THE CONTROL MODULE FAILED AND THEY REPLACED IT ON TWO OCCASIONS. APPROXIMATELY SIX MONTHS LATER, THE CHECK ENGINE LIGHT ILLUMINATED AND THE DEALER STATED THAT THE TRANSMISSION OUTPUT SENSOR FAILED. THE…
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TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING 50 MPH, THE ABS AND BRAKE LIGHTS ILLUMINATED. THE DEALER STATED THAT THE CONTROL MODULE FAILED AND THEY REPLACED IT ON TWO OCCASIONS. APPROXIMATELY SIX MONTHS LATER, THE CHECK ENGINE LIGHT ILLUMINATED AND THE DEALER STATED THAT THE TRANSMISSION OUTPUT SENSOR FAILED. THEY MADE THE REPLACEMENT. APPROXIMATELY ONE YEAR LATER, THE REVERSE LIGHT AND REAR POWER WINDOWS WERE INOPERATIVE. THE DEALER INSTALLED A NEUTRAL SAFETY SWITCH. THE FAILURE MILEAGE WAS 30,840 AND CURRENT MILEAGE WAS 72,000. THE CONSUMER STATED WHEN SPOKE WITH MECHANIC AT SUPERSTITION THEY INFORMED HER THAT THE PROBLEM WAS THE EMISSION COIL WHICH CONTROLS THE SPARK PLUGS. UPDATED 10/24/07 *TR UPDATED 12/12/07 *TR
NHTSA ODI #10202157
73,000 miles · Aug 27, 2007
Suspension
UPPER AND LOWER BALL JOINTS REPAIRED TWICE, TWO SETS OF FRONT TIRES BECAUSE OF UNEVEN WEAR DUE TO BALL JOINTS, IN TWO YEARS TIME. TRUCK ISN'T DRIVEN ANY LONGER, FIRST TIME BALL JOINTS WENT OUT LOST CONTROL OF THE TRUCK AND HIT A DITCH, THESE TRUCKS ARE DANGEROUS AND NEED TO BE TAKEN OFF ROAD PERIOD. CURRENTLY LOOKING FOR AN ATT…
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UPPER AND LOWER BALL JOINTS REPAIRED TWICE, TWO SETS OF FRONT TIRES BECAUSE OF UNEVEN WEAR DUE TO BALL JOINTS, IN TWO YEARS TIME. TRUCK ISN'T DRIVEN ANY LONGER, FIRST TIME BALL JOINTS WENT OUT LOST CONTROL OF THE TRUCK AND HIT A DITCH, THESE TRUCKS ARE DANGEROUS AND NEED TO BE TAKEN OFF ROAD PERIOD. CURRENTLY LOOKING FOR AN ATTORNEY. *JB
NHTSA ODI #10200952
59,000 miles · Aug 24, 2007
Engine And Engine Cooling
TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING BETWEEN 10-20 MPH, THE VEHICLE STALLED AND THE POWER STEERING AND BRAKES FAILED. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER TWO ATTEMPTS. THE ROAD CONDITIONS WERE WET. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER. THE FAILURE MILEAGE WAS 59,000 AND CURRENT MILEAGE WA…
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TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING BETWEEN 10-20 MPH, THE VEHICLE STALLED AND THE POWER STEERING AND BRAKES FAILED. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER TWO ATTEMPTS. THE ROAD CONDITIONS WERE WET. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER. THE FAILURE MILEAGE WAS 59,000 AND CURRENT MILEAGE WAS 59,700.
NHTSA ODI #10200695
57,000 miles · Aug 22, 2007
Engine And Engine CoolingPower TrainSuspension
I HAVE HAD REPEATED PROBLEMS WITH MY '99 DODGE DURANGO THAT STARTED WITH THE ENGINE LIGHT GOING ON IN SEPTEMBER 27, 2005 AND IS NOW THE NEED FOR A NEW CPM. THE CAR INTERMITTENT STALLS WHILE RIDING DOWN THE ROAD AT 55MPH OR AFTER IDLING AT STOP LIGHT & TURNING LEFT (POWER STEERING GOES OUT AND CAR BLOCKS INTERSECTION/TRAFFIC) - …
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I HAVE HAD REPEATED PROBLEMS WITH MY '99 DODGE DURANGO THAT STARTED WITH THE ENGINE LIGHT GOING ON IN SEPTEMBER 27, 2005 AND IS NOW THE NEED FOR A NEW CPM. THE CAR INTERMITTENT STALLS WHILE RIDING DOWN THE ROAD AT 55MPH OR AFTER IDLING AT STOP LIGHT & TURNING LEFT (POWER STEERING GOES OUT AND CAR BLOCKS INTERSECTION/TRAFFIC) - "NO BUS" APPEARS ON MILEAGE, EVERYTHING SHUTS OFF. SEEMS TO HAPPENS ON DAYS WHEN THE ENVIRONMENTAL TEMPERATURE EXCEEDS 75 DEGREES AND DISAPPEARS ONCE CAR HAS SAT (WHEREVER IT STALLED) FOR 20-30MINUTES. NO DIAGNOSTIC CODE APPEARS WHEN PUT THE CAR IS PUT ON THE COMPUTER AND I WAS ADVISED BY MORE THEN ONE DEALERSHIP THAT THE PROBLEM HAD TO GET WORSE AND PRODUCE A CODE BEFORE DEALERSHIP OR ANYONE ELSE COULD DIAGNOSE THE PROBLEM. NOW THAT THE 8 YR FEDERAL POWERTRAIN WARRANTY HAS EXPIRED FOR ME, IT SEEMS THE PROBLEM IS &ALWAYS WAS THAT THE POWERTRAIN CONTROL MODULE (PCM) IS MALFUNCTIONING &NEEDS TO BE REPLACED. THIS MAJOR COMPONENT IS COVERED THRU 8YRS/80,000 MI BY FEDERAL LAW BUT EVEN THOUGH PROBLEM BEGAN PRIOR TO 8TH YEAR, BECAUSE THIS PROBLEM WAS NOT DIAGNOSED UNTIL AFTER MY 8 YRS HAD BEEN EXCEEDED, IT IS NOW MY $800-$1200 BILL TO PAY (SINCE SEPT '05, HAVE REPLACED MOST COMPONENTS OF COOLANT SYSTEM, INTAKE MANIFOLD PAN GASKET, HEAD GASKET &STILL HAVE PROBLEM WITH ALIGNMENT/BALL JOINTS& REPEATED WINDOW MODULATOR PROBLEMS). *TR
NHTSA ODI #10200413
Official recalls
3May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 2, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA03023 · Upper Ball Joint Separation
Opened Nov 19, 2003 · Closed Feb 11, 2005
Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE03032 · Front Susp. Upper Ball Joint Failure
Opened Jul 16, 2003 · Closed Nov 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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