NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,967 reports111,988 miles · Aug 15, 2010
Electrical SystemEngine And Engine Cooling
1999 DODGE DURANGO - ENGINE STALLS DURING DRIVING, RELATES TO COMPUTER OVERHEATING. I HAD THE COMPUTER REPLACED BUT THE PROBLEM RETURNS. VEHICLE VERY DIFFICULT TO STOP OR TURN D/T POWER LOSS. LAST OCCURRED IN ONCOMING TRAFFIC LANE WHILE TURNING. COMPUTER RETURNS NO CODES BUT ODOMETER DISPLAYS NO BUS. ENGINE COMPARTMENT IS WAY TO…
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1999 DODGE DURANGO - ENGINE STALLS DURING DRIVING, RELATES TO COMPUTER OVERHEATING. I HAD THE COMPUTER REPLACED BUT THE PROBLEM RETURNS. VEHICLE VERY DIFFICULT TO STOP OR TURN D/T POWER LOSS. LAST OCCURRED IN ONCOMING TRAFFIC LANE WHILE TURNING. COMPUTER RETURNS NO CODES BUT ODOMETER DISPLAYS NO BUS. ENGINE COMPARTMENT IS WAY TOO HOT FOR THIS COMPONENT SO I DO NOT EXPECT ANYTHING TO WORK EXCEPT RE-ROUTING THE WIRING AND MOUNTING THE COMPUTER OUTSIDE THE ENGINE COMPARTMENT. I HAVE TRIED IMPROVED AIR FLOW AND INSULATION BUT IT SIMPLY GETS TOO HOT. I CANNOT STRESS THE LEVEL OF RISK THIS PROBLEM PRESENTS. HAD THIS OCCURRED WHILE I WAS PULLING A TRAILER OVER ONE OF MY USUAL CAMPING ROUTES I WOULD NOT BE REPORTING THIS NOR WOULD ANYONE ELSE IN THE VEHICLE BECAUSE LOSING THE ENGINE ON A CANYON EDGE WOULD MAKE THE VEHICLE IMPOSSIBLE TO STOP. I REFUSE TO DRIVE THE VEHICLE AS THIS HAS NOW HAPPENED EVEN ON QUICK TRIPS ON SLOW FLAT ROADS. THIS FAILURE HAS OCCURRED 5 TIMES NOW AND IS PREDICTABLE. HOT WEATHER, 5-15 MINUTES OF DRIVING, ALL COMPONENTS HOT IN ENGINE COMPARTMENT, LET IT ALL COOL DOWN AND VEHICLE CAN RE-START. ODOMETER BLINKS 4 TIMES AND RETURNS NO BUS FAULT. COMPUTER WILL NOT RETURN A CODE AND SO IS NOT COVERED UNDER ITS WARRANTY FOR REPLACEMENT. THIS IS NOT A QUESTION OF IF BUT WHEN A CLASS 1 MISHAP WILL OCCUR. *TR
NHTSA ODI #10349468
168,915 miles · Aug 8, 2010
Electrical System
ENGINE CUTS OFF WHEN CPU GETS HOT, YOU CAN WAIT A FEW MINUTES & ENGINE WILL START & OTHER TIMES NOT. A LOT OF PEOPLE ONLINE HAVE HAD THIS SAME PROBLEM. MOST OF THEM HAVE TO GET A NEW CPU, BUT LOOKS LIKE THE PROBLEM WILL COME BACK. THE COMPUTER GETS VERY VERY HOT WHERE IT IS LOCATED UNDER THE HOOD. *TR
NHTSA ODI #10348022
133,443 miles · Aug 3, 2010
Electrical System
MY 1999 DODGE DURANGO SHUTS OFF WHILE DRIVING ON THE ROAD . SOMETIMES IT TAKES 15-20 MIN FOR IT TO START UP ...BUT IT SEEMS TO GET WORSE IN THE HOT SUMMERS. LATELY I HAVE BEEN DRIVING IT AND IT DOES IT MORE AND MORE . I HAVE COME CLOSE TO BEING HIT BY A 18 WHEELER! *TR
NHTSA ODI #10347106
100,000 miles · Aug 3, 2010
Electrical SystemFuel System, Gasoline
I HAVE A DODGE DURANGO 1999 IT KEEPS ON DYING FOR NO REASON SOMETIMES IT STARTS BACK UP IN 15 MINUTES OR SO BUT THERE ARE TIMES WHEN IT DOESN'T START AT ALL UNTIL THE NEXT DAY, I CHANGE THE GS PUMP THREE DIFFERENT SENSORS MORE THAN ONCE EACH TOOK IT TO DIFFERENT SHOPS THEY ALWAYS CHANGE THE SAME THINGS IT SHOWS THAT IS ON EMPTY …
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I HAVE A DODGE DURANGO 1999 IT KEEPS ON DYING FOR NO REASON SOMETIMES IT STARTS BACK UP IN 15 MINUTES OR SO BUT THERE ARE TIMES WHEN IT DOESN'T START AT ALL UNTIL THE NEXT DAY, I CHANGE THE GS PUMP THREE DIFFERENT SENSORS MORE THAN ONCE EACH TOOK IT TO DIFFERENT SHOPS THEY ALWAYS CHANGE THE SAME THINGS IT SHOWS THAT IS ON EMPTY (NO GAS) WHEN IT DOES HAVE GAS IT ALSO SHOWS THE NO BUS LIGHT IM FRUSTRATE IT I I'VE SPEND SO MUCH MONEY ON IT AND I DEPEND ON IT TO GET ME AND MY 7 MONTH OLD BABY AROUND THE PROBLEM STARTED ABOUT 6 MONTHS AGO PLEASE HELP. DODGE REALLY NEEDS TO DO SOMETHING ABOUT THIS BECAUSE THIS IS A BIG PROBLEM THAT HASN'T HAPPENED TO ONE OR TWO PEOPLE THERE ARE HUNDREDS OUT THERE PLUS THE ONES THAT HAVEN'T SAID ANYTHING. *TR
NHTSA ODI #10346990
181,000 miles · Aug 1, 2010
Engine And Engine CoolingPower Train
ENGINE FAILURE , DODGE DURANGO, COMPLETE LOSS OF POWER AND VERY DANGEROUS, COMPUTER IS MOUNTED UNDER HOOD NEXT TO MOTOR AND OVER HEATS AND SHUTS DOWN THE VEHICLE. IT NEEDS TO BE REMOUNTED INSIDE THE CAB OF VEHICLE. *TR
NHTSA ODI #10346678
186,000 miles · Jul 29, 2010
Electrical System
1999 DODGE DURANGO 5. 2 SHUT DOWN WITHOUT WARNING. *TR
NHTSA ODI #10346077
137,000 miles · Jul 27, 2010
Electrical System
TRUCK SHUTS OFF AND LOOSES ALL POWER WHEN THE COMPUTER GETS TOO HOT. EITHER DRIVING 70 MPH ON FREEWAY OR JUST IDLING VERY UNSAFE WHEN YOU LOOSE ALL POWER AND CANT STOP OR STEER. TRUCK WILL NOT START TILL THE ECM COOLS OFF THEN WILL HAPPEN 10 MINUTES DOWN THE ROAD AGAIN. *TR
NHTSA ODI #10345657
173,000 miles · Jul 23, 2010
Engine And Engine Cooling
I CURRENTLY OWN A 1999 DODGE DURANGO. THIS VEHICLE HAS BEEN AN EXTREME SAFETY HAZARD. IN THE LAST MONTH I HAVE NOTICED THAT MY VEHICLE SHUTS OFF WITHOUT WARNING WHILE I AM STILL DRIVING,ON THE FREEWAY, OR ON A MAIN STREET. TWO TIMES THAT THIS HAS HAPPEN I HAD MY SMALL CHILDREN IN THE CAR WITH ME ON THE FREEWAY. I WAS UNABLE TO T…
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I CURRENTLY OWN A 1999 DODGE DURANGO. THIS VEHICLE HAS BEEN AN EXTREME SAFETY HAZARD. IN THE LAST MONTH I HAVE NOTICED THAT MY VEHICLE SHUTS OFF WITHOUT WARNING WHILE I AM STILL DRIVING,ON THE FREEWAY, OR ON A MAIN STREET. TWO TIMES THAT THIS HAS HAPPEN I HAD MY SMALL CHILDREN IN THE CAR WITH ME ON THE FREEWAY. I WAS UNABLE TO TURN MY CAR BACK ON, AND IT WAS ALMOST IMPOSSIBLE TO GET MY CAR PULLED OVER TO A SAFE PLACE. I HAVE TAKEN MY CAR IN SEVERAL TIMES FOR A DIAGNOSTIC AND THE PROBLEM FOR SOME REASON UNDETECTABLE. I REALIZE NOW THAT THIS HAS BEEN AN ISSUE FOR MANY PEOPLE WHO OWN THIS YEAR AND MODEL DURANGO. I REALLY THINK THAT THIS NEEDS TO BE LOOKED INTO A LITTLE FURTHER BECAUSE SOMEONE EVENTUALLY MAY GET HURT BECAUSE OF THE NEGLIGENCE FROM THE DURANGO DISTRIBUTORS. *TR
NHTSA ODI #10344934
132,520 miles · Jul 22, 2010
Power TrainSuspension
TL*THE CONTACT OWNS A 1999 DODGE DURANGO SLT. WHILE DRIVING 10-30 MPH THE VEHICLE LUNGED FORWARD AND SHIFTED OUT OF SECOND GEAR. THE CONTACT STATED THAT THE VEHICLE SHIFTED FROM FIRST TO THIRD GEAR AND THE RPMS INCREASED UP TO 34000. THE FAILURE OCCURRED TWENTY MINUTES AFTER THE VEHICLE WAS PURCHASED. THE CONTACT STATED THAT TH…
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TL*THE CONTACT OWNS A 1999 DODGE DURANGO SLT. WHILE DRIVING 10-30 MPH THE VEHICLE LUNGED FORWARD AND SHIFTED OUT OF SECOND GEAR. THE CONTACT STATED THAT THE VEHICLE SHIFTED FROM FIRST TO THIRD GEAR AND THE RPMS INCREASED UP TO 34000. THE FAILURE OCCURRED TWENTY MINUTES AFTER THE VEHICLE WAS PURCHASED. THE CONTACT STATED THAT THE DEALER REFUSED TO OFFER HIM ANY ASSISTANCE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO WAS REPLACING THE TRANSMISSION AND TRANSFER CASE. THE FAILURE AND CURRENT MILEAGES WERE 132,520. ALSO, THE BALL JOINT WAS BROKEN AND NEEDED TO BE REPLACED. UPDATED 10/07/10
NHTSA ODI #10344672
185,630 miles · Jul 21, 2010
Electrical System
I HAVE A 1999 DODGE DURANGO AND I HAVE DONE RESEARCH OVER THE VEHICLE AND ALOT OF PEOPLE ARE HAVING THE SAME PROBLEM IT RANDOMLY SHUTS OFF IN THE MIDDLE OF THE ROAD AND IS VERY VERY DANGEROUS MINE SHUTS OF NO LESS THEN 7 TIMES FROM HOME TO THE STORE WHICH IS RIGHT DOWN THE ROAD AND I HAVE TO DRIVE IT I HAVE NOTHING ELSE AND I CA…
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I HAVE A 1999 DODGE DURANGO AND I HAVE DONE RESEARCH OVER THE VEHICLE AND ALOT OF PEOPLE ARE HAVING THE SAME PROBLEM IT RANDOMLY SHUTS OFF IN THE MIDDLE OF THE ROAD AND IS VERY VERY DANGEROUS MINE SHUTS OF NO LESS THEN 7 TIMES FROM HOME TO THE STORE WHICH IS RIGHT DOWN THE ROAD AND I HAVE TO DRIVE IT I HAVE NOTHING ELSE AND I CANT AFFORD TO PAY HUNDREDS OF DOLLARS TO HAVE IT FIX I FEEL MANY MORE PEOPLE ARE IN THE SAME SHAPE AS ME AND I FEEL THAT THIS IS AN ISSUE THE NEEDS TO BE ADDRESSED IMMEDIATELY FOR INSTANCE EARLIER TODAY I WENT TO THE STORE AND IT SHUT OFF AT A STOP SIGN AND I TRIED TO MOVE IT OUT OF THE ROAD AND IT WAS TO HEAVY FOR ME TO PUSH UNTIL ONE MAN CAME TO HELP ME AND ITS THE SAME PROBLEM AT RED LIGHTS AND MUCH MORE NORMAL PEOPLE ARE ALWAYS BEING HARASSED ABOUT NO INSURANCE,A LIGHT BEING OUT AND ANOTHER THING THAT CAN BE FIXED EASILY AND YET WHEN A VEHICLE SHUTS OFF IN THE ROAD ALL THE POLICE CAN SAY IS MOVE IT OR WE WILL TOW IT ITS KIND OF HARD TO MOVE IT WHEN I WILL NOT START SO PLEASE INVESTIGATE THIS PROBLEM FOR THE SAFETY OF MYSELF AND OTHERS THANK YOU FOR YOUR TIME. *TR
NHTSA ODI #10344568
Official recalls
3May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 2, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA03023 · Upper Ball Joint Separation
Opened Nov 19, 2003 · Closed Feb 11, 2005
Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE03032 · Front Susp. Upper Ball Joint Failure
Opened Jul 16, 2003 · Closed Nov 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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