IllustrationWHILE TRAVELING AT UNKNOWN SPEED CONSUMER SAW VEHICLE PULLING TO THE RIGHT. DEALERSHIP SERVICED VEHICLE, AND NOTICE FRONT SUSPENSION WAS WORN OUT. *AK
1999 Dodge Durango
Owner reports · Recalls · Investigations
More warning signs than most Durango years
Owner complaints for the 1999 Dodge Durango are substantially higher than the model-year median of 231.
About this comparison →How this year compares
Owner complaints by model year
Compare all Durango years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
420–25K
19625–50K
38850–75K
22875–100K
199100–150K
95150K+
1,148 reports with mileage · 819 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Suspension. Review the 1,102 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 281 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 181 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
106 crash reports20 fire reports49 injury reports
What owners actually said
1,967 reportsDURING A VEHICLE STATE INSPECTION MECHANIC FOUND THE UPPER AND LOWER BALL JOINTS WERE WORNOUT. ALSO THE TRANSFER CASE WAS NOT SHIFTING PROPERLY. *AK
I HEARD A SQUEAKING TYPE NOISE IN THE FRONT END OF MY CAR WHEN GOING OVER LITTLE BUMPS OR DIPS IN THE ROAD. TOOK TO DEALER AND WAS TOLD CONTROL ARM NEEDED ADJUSTING. A FEW MONTHS LATER TOOK IT BACK FOR SAME THING. TOLD NOTHING WAS WRONG. NOISE KEPT GETTING WORSE, SAW REPORT ON CBS EVENING NEWS REGARDING PROBLEM WITH BALL JOI…
Read full complaint
I HEARD A SQUEAKING TYPE NOISE IN THE FRONT END OF MY CAR WHEN GOING OVER LITTLE BUMPS OR DIPS IN THE ROAD. TOOK TO DEALER AND WAS TOLD CONTROL ARM NEEDED ADJUSTING. A FEW MONTHS LATER TOOK IT BACK FOR SAME THING. TOLD NOTHING WAS WRONG. NOISE KEPT GETTING WORSE, SAW REPORT ON CBS EVENING NEWS REGARDING PROBLEM WITH BALL JOINTS/CONTROL ARM AND SEVERITY OF SAME. TOOK TO MECHANIC AND WAS TOLD BOTH SIDES NEEDED COMPLETE REPLACING THEY WERE COMPLETELY WARN OUT AND THERE WAS NO WAY THEY COULD HAVE BEEN GREASED TO KEEP UP MAINTENANCE AND I WAS VERY LUCKY THAT I DID NOT LOSE CONTROL OF MY CAR DUE TO THIS PROBLEM. *CB
AFTER SEEING THE NEWS ARTICLES ON TV, WE HAD THE BALL JOINTS ON OUR DURANGO CHECKED AND WE WERE TOLD THAT ALL FOUR NEEDED TO BE REPLACED. WE DID NOT WANT TO HAVE AN ACCIDENT AND BE ONE OF THE FATALITIES DUE TO THIS VERY DANGEROUS SITUATION. WE WENT AHEAD AND REPLACED THEM IN HOPES THAT THERE WILL BE A RECALL. WE REQUEST THAT …
Read full complaint
AFTER SEEING THE NEWS ARTICLES ON TV, WE HAD THE BALL JOINTS ON OUR DURANGO CHECKED AND WE WERE TOLD THAT ALL FOUR NEEDED TO BE REPLACED. WE DID NOT WANT TO HAVE AN ACCIDENT AND BE ONE OF THE FATALITIES DUE TO THIS VERY DANGEROUS SITUATION. WE WENT AHEAD AND REPLACED THEM IN HOPES THAT THERE WILL BE A RECALL. WE REQUEST THAT YOU DO A RECALL. ALSO, THE BACK LATCH RATTLES VERY LOUDLY AND WE CANNOT MAKE IT STOP. *CB
TRANSMISSION WENT OUT SUDDENLY. WE NOTICED IT MAKING A WHINING NOISE WHEN SHIFTED INTO REVERSE. THIS STOPPED WHEN SHIFTED INTO DRIVE. AFTER APPROX. TWO DAYS THE NOISE STAYED IN DRIVE. CHANGED THE FAN BELT AND CHECKED OTHER MINOR THINGS. READ MANUALS AND SUSPECTED TRANS TROUBLE, TOOK IT IN AND IT NEEDED TO BE REBUILT. THE P…
Read full complaint
TRANSMISSION WENT OUT SUDDENLY. WE NOTICED IT MAKING A WHINING NOISE WHEN SHIFTED INTO REVERSE. THIS STOPPED WHEN SHIFTED INTO DRIVE. AFTER APPROX. TWO DAYS THE NOISE STAYED IN DRIVE. CHANGED THE FAN BELT AND CHECKED OTHER MINOR THINGS. READ MANUALS AND SUSPECTED TRANS TROUBLE, TOOK IT IN AND IT NEEDED TO BE REBUILT. THE PAN WAS FILLED WITH PIECES OF METAL. WE ALSO HAD TO HAVE THE LEFT UPPER BALL JOINT REPLACED AT 55,548 MILES, THIS WAS GOING ON A LONG TIME AND CAUSED SIGNIFICANT TIRE WEAR.
BOUGHT THIS VEHICLE WITH 44,490 MI, CHECK ENGINE LIGHT CAME ON WITHIN ONE MILE OF THE DEALERS LOT. IT WAS FIXED AT NO COST TO ME, BUT IT CAME ON THREE MORE TIMES ON DIFFERENT DAYS. NOW THERE IS SOME KIND OF NOISE IN THE REAR END OR BRAKES, NOT ALL THE TIME THOUGH. THE FRONT TIRES WERE BAD, BUT HAD GOOD TREAD, THOSE ARE MY EXPEN…
Read full complaint
BOUGHT THIS VEHICLE WITH 44,490 MI, CHECK ENGINE LIGHT CAME ON WITHIN ONE MILE OF THE DEALERS LOT. IT WAS FIXED AT NO COST TO ME, BUT IT CAME ON THREE MORE TIMES ON DIFFERENT DAYS. NOW THERE IS SOME KIND OF NOISE IN THE REAR END OR BRAKES, NOT ALL THE TIME THOUGH. THE FRONT TIRES WERE BAD, BUT HAD GOOD TREAD, THOSE ARE MY EXPENSE ACCORDING TO THE DEALER. I HAVE TO LIVE WITH IT, BUT I MADE A BAD MISTAKE BUYING THIS VEHICLE. THE DEALER DID NOT TELL ME THAT THESE VEHICLES WERE UNDER INVESTGATION BY NHTSA
WE JUST HAD THE RIGHT HUB BEARING CHANGED IN MAY 2003. NOW THE SAME BEARING IS BAD AGAIN AND THE TIE ROD ENDS ARE GOING BAD AND THE UPPER AND LOWER BALL JOINTS (THESE PROBLEMS ARE ON BOTH THE LEFT AND RIGHT SIDE) IT JUST SEEMS TO ME THAT THIS IS AN AWFUL LOT OF PROBLEMS FOR A TRUCK THAT IS ONLY 4 YRS OLD. THE EXTENDED WARRENTY I…
Read full complaint
WE JUST HAD THE RIGHT HUB BEARING CHANGED IN MAY 2003. NOW THE SAME BEARING IS BAD AGAIN AND THE TIE ROD ENDS ARE GOING BAD AND THE UPPER AND LOWER BALL JOINTS (THESE PROBLEMS ARE ON BOTH THE LEFT AND RIGHT SIDE) IT JUST SEEMS TO ME THAT THIS IS AN AWFUL LOT OF PROBLEMS FOR A TRUCK THAT IS ONLY 4 YRS OLD. THE EXTENDED WARRENTY I BOUGHT ON IT DOESN'T COVER ANY THING BUT THE HUB BEARINGS. WE BOUGHT THIS BECAUSE WE NEEDED A FAMILY SIZE VEHICHLE, NOW I'M AFRAID TO PUT MY KIDS IN IT.
WITHOUT ANY WARNING, AND ON 3 SEPARATE OCCASIONS MY 1999 DODGE 4X4, DURANGO COMPLETELY SHUTDOWN WHILE DRIVING. AFTER THE FIRST INCIDENT, W/THE ABS AND ENGINE LIGHT ON THE VEHICLE WAS TAKEN TO A DODGE DEALER FOR SERVICE. IT WAS FOUND THAT A SPEED SENSOR NEEDED REPLACING, THIS WAS DONE. APPROXIMATELY 4 DAYS LATER WHILE DRIVING …
Read full complaint
WITHOUT ANY WARNING, AND ON 3 SEPARATE OCCASIONS MY 1999 DODGE 4X4, DURANGO COMPLETELY SHUTDOWN WHILE DRIVING. AFTER THE FIRST INCIDENT, W/THE ABS AND ENGINE LIGHT ON THE VEHICLE WAS TAKEN TO A DODGE DEALER FOR SERVICE. IT WAS FOUND THAT A SPEED SENSOR NEEDED REPLACING, THIS WAS DONE. APPROXIMATELY 4 DAYS LATER WHILE DRIVING ON NEW YORK AVE. IN WASHINGTON DC, THE DURANGO AGAIN COMPLETELY SHUT DOWN, ON THIS OCCASION AND SUBSEQUENT ONES, NO WARNING LIGHTS WERE SHOWN, NO EVIDENCE WAS GIVEN THAT VEHICLE WAS ABOUT TO SHUT DOWN. ON THE LAST OCCASION SEPT 17, 2003 IT AGAIN SHUTDOWN WHILE DRIVING APPROXIMATELY 45 MPH ON LEESBURG PIKE IN FALLS CHURCH VA. UNLIKE THE OTHER 2 OCCASIONS THIS TIME IT WOULD NOT RESTART, ALTHOUGH THE ENGINE ATTEMPTED TO TURNOVER. IT HAD TO BE TOWED, WHERE IT IS CURRENTLY UNDERGOING ANOTHER DIAGNOSIC, CURRENTLY I AM AWAITING A CALL FROM THE SERVICE TECHNICIAN. ADDITIONALLY THE CAR HAS 87,256 MILES AND 3 YEARS OLD, THE BACK WINDOWS ARE NOT WORKING DUE TO A FAILED POWER HOUSING UNIT FOR THE WINDOWS. THE APPROXIMATE COST IS $500 FOR REPAIRS.
DURANGO HAS GIVEN TRANSMISSION PROBLEMS INCLUDING HIGH REV BEFORE SHIFTING, AND ROUGH SHIFTING IN GENERAL.PROBLEM WILL ALWAYS OCCUR IF ALLOWED TO IDLE FOR A FEW MINUTES BEFORE RESUMING MOVEMENT. HAS APPEARED TO SLIP ON OCCASIONS. PINION BROKE WITH VEHICLE IN NO APPARENT STRAIN WITH VERY SLIGHT ACCELERATION ON TAKE-OFF- CAUSE…
Read full complaint
DURANGO HAS GIVEN TRANSMISSION PROBLEMS INCLUDING HIGH REV BEFORE SHIFTING, AND ROUGH SHIFTING IN GENERAL.PROBLEM WILL ALWAYS OCCUR IF ALLOWED TO IDLE FOR A FEW MINUTES BEFORE RESUMING MOVEMENT. HAS APPEARED TO SLIP ON OCCASIONS. PINION BROKE WITH VEHICLE IN NO APPARENT STRAIN WITH VERY SLIGHT ACCELERATION ON TAKE-OFF- CAUSED MAJOR REAR END DAMAGE AS WELL AS RUINING ONE REAR AXLE. CONTACTED DODGE CONCERING PROBLEM SINCE PART BROKE WAS 1.5 INCH THICK STEEL WHICH BROKE SO SMOOTHLY, IT APPEARED TO HAVE BEEN CUT. PART SHOULD HAVE BEEN WITH VEHICLE 50 YEARS FROM NOW WHEN IT IS IN A JUNK-YARD! WAS INFORMED THAT SINCE VEHICLE WAS OUT OF WARRANTY, THAT NOTHING COULD BE COMPENSATED FOR. FORTUNATELY, THIS DID NOT HAPPEN ON THE OPEN ROAD, OR MY WIFE AND CHILDREN COULD HAVE BEEN INJURED OR KILLED. I FEEL DODGE SHOULD AT THE VERY LEAST REIMBURSE US FOR THIS PROBLEM AS WELL AS THE TRANSMISSION WOES!
THE RIGHT REAR WINDOW MOTOR HAD TO BE REPLACED SINCE IT ABRUPTLY STOPPED WORKING. BUT THE REAL PROBLEMS ARE WITH THE CAR ALL OF A SUDDEN DYING WHILE DRIVING NORMALLY ON THE ROAD, CAUSING THE POWER STEERING AND BRAKES TO FAIL MAKING IT ALMOST IMPOSSIBLE TO STEER OUT OF HARMS WAY IF YOU FIND YOURSELF ADMIST A LOT OF TRAFFIC. ONCE …
Read full complaint
THE RIGHT REAR WINDOW MOTOR HAD TO BE REPLACED SINCE IT ABRUPTLY STOPPED WORKING. BUT THE REAL PROBLEMS ARE WITH THE CAR ALL OF A SUDDEN DYING WHILE DRIVING NORMALLY ON THE ROAD, CAUSING THE POWER STEERING AND BRAKES TO FAIL MAKING IT ALMOST IMPOSSIBLE TO STEER OUT OF HARMS WAY IF YOU FIND YOURSELF ADMIST A LOT OF TRAFFIC. ONCE THE CAR DIES IT USUALLY STARTS RIGHT BACK UP AGAIN AFTER A FEW MINUTES, BUT IT HAS BECOME SO UNPREDICTABLE THAT I'M AFRAID TO TAKE THE VEHICLE BACK OUT ON THE STREET! THE MILAGE NOW IS AT 48000 AND THE PROBLEM STARTED OCCURING AT AROUND 40000 FIRST RARELY BUT NOW MORE FREQUENTLY.
Official recalls
301V153000 · Air Bags
May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
01V119000 · Seat Belts:front:retractor
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
99V342000 · Fuel System, Gasoline:storage:tank Assembly:mounting
Dec 2, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA03023 · Upper Ball Joint Separation
Opened Nov 19, 2003 · Closed Feb 11, 2005
Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE03032 · Front Susp. Upper Ball Joint Failure
Opened Jul 16, 2003 · Closed Nov 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.