NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,967 reports138,000 miles · Nov 28, 2011
Suspension
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT DURING ROUTINE MAINTENANCE, HE WAS INFORMED BY A PRIVATE MECHANIC THAT ALL FOUR BALL JOINTS SEIZED AND FAILED TO MOVE PROPERLY. THE VEHICLE WAS ALSO TAKEN TO THE DEALER WHERE THEY CONFIRMED THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAI…
Read full complaint
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT DURING ROUTINE MAINTENANCE, HE WAS INFORMED BY A PRIVATE MECHANIC THAT ALL FOUR BALL JOINTS SEIZED AND FAILED TO MOVE PROPERLY. THE VEHICLE WAS ALSO TAKEN TO THE DEALER WHERE THEY CONFIRMED THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE.THE FAILURE AND THE CURRENT MILEAGES WERE 138,000.
NHTSA ODI #10437526
150,879 miles · Nov 20, 2011
Unknown Or Other
I WAS DRIVING DOWN THE ROAD, AND THE VEHICLE JUST SHUTDOWN. I CHECK MY GAUGES, AND NOTICED THAT A "NO BUS" CODE WAS SHOWING, AND THAT THE FUEL TANK INDICATED THERE WAS NO FUEL. ANOTHER DRIVER BEHIND ME ASSISTED ME IN PUSHING THE VEHICLE OUT OF THE ROAD, BECAUSE THE VEHICLE WOULD NOT RESTART. AFTER SITTING THERE FOR 20 -30 MINUTE…
Read full complaint
I WAS DRIVING DOWN THE ROAD, AND THE VEHICLE JUST SHUTDOWN. I CHECK MY GAUGES, AND NOTICED THAT A "NO BUS" CODE WAS SHOWING, AND THAT THE FUEL TANK INDICATED THERE WAS NO FUEL. ANOTHER DRIVER BEHIND ME ASSISTED ME IN PUSHING THE VEHICLE OUT OF THE ROAD, BECAUSE THE VEHICLE WOULD NOT RESTART. AFTER SITTING THERE FOR 20 -30 MINUTES, TRYING TO RESTART THE VEHICLE, IT FINALLY STARTED. THE FUEL GAUGE SHOWED ALMOST A FULL TANK OF FUEL AND EVERYTHING SEEMED TO BE FINE. BEFORE I COULD MAKE IT HOME, IT SHUTDOWN ON ME AGAIN. THIS IS AN ONGOING PROBLEM, MY VEHICLE HAS SHUTDOWN ON ME SIX MORE TIMES, AND NOW IT IS PARKED IN MY DRIVEWAY. I HAVE BEEN VERY LUCKY, AND I AM NOT GOING TO PUSH MY LUCK BY DRIVING THIS VEHICLE. I HAVE HEARD ABOUT PROBLEMS WITH THE NEW FRONT SUSPENSION ON THIS MODEL DURANGO, AND YES, I REPLACED THE BALL JOINTS ON MY VEHICLE WHICH WOULD GIVE ME A COUPLE MORE YEARS BEFORE HAVING TO REPLACE THEM AGAIN. IS TOYOTA THE ONLY AUTO MAKER STEPPING UP BEING RESPONSIBLE FOR THEIR PRODUCT? COMON MAN !!!!!!
NHTSA ODI #10437048
150,000 miles · Oct 21, 2011
Electrical System
MY DURANGO RANDOMLY DIES DURING OPERATION AND ON SEVERAL OCCASIONS HAS ENDANGERED LIVES OF CIVILIANS. *TR
NHTSA ODI #10432341
173,000 miles · Oct 13, 2011
Electrical SystemElectronic Stability Control (esc)Engine And Engine Cooling
THIS HAS HAPPENED ON NUMEROUS OCCASIONS. WHILE DRIVING, ESPECIALLY IN EXTREMELY HOT OR EXTREMELY COOL SITUATIONS, THE VEHICLE ENGINE SHUTS DOWN UNEXPECTEDLY. FIRST SYMPTOM - CHECK ENGINE LIGHT. SECOND SYMPTOM (3 SECONDS LATER) - FUEL GAUGE FROM HALF FULL TO EMPTY. THIRD SYMPTOM (IMMEDIATE) - LOW FUEL WARNING LIGHT. FOURTH S…
Read full complaint
THIS HAS HAPPENED ON NUMEROUS OCCASIONS. WHILE DRIVING, ESPECIALLY IN EXTREMELY HOT OR EXTREMELY COOL SITUATIONS, THE VEHICLE ENGINE SHUTS DOWN UNEXPECTEDLY. FIRST SYMPTOM - CHECK ENGINE LIGHT. SECOND SYMPTOM (3 SECONDS LATER) - FUEL GAUGE FROM HALF FULL TO EMPTY. THIRD SYMPTOM (IMMEDIATE) - LOW FUEL WARNING LIGHT. FOURTH SYMPTOM (2 SECONDS LATER) - LOW FUEL WARNING LIGHT. FIFTH SYMPTOM - ENGINE SHUT DOWN AT HIGHWAY SPEED. COMPLETELY LOST VEHICLE CONTROL. NO POWER STEERING, NO POWER BRAKES. MUSCLED CAR TO THE SIDE OF THE ROAD AND BARELY AVOIDED AN ACCIDENT. COULD HAVE BEEN EASILY KILLED. PROBLEM APPEARS PCM-RELATED, BUT FROM WHAT I'VE READ, NUMEROUS PEOPLE HAVE PAID $1,000 FOR A NEW PCM ONLY TO HAVE THE SAME RESULTS. THIS IS A SERIOUS PROBLEM AND HAS BEEN REPORTED THOUSANDS OF TIMES ON THE INTERNET. I HOPE SOMEBODY DOES SOMETHING WITH DODGE ON THIS BEFORE A CHILD IS KILLED WHEN THE TRUCK DIES AT HIGHWAY SPEED. *TR
NHTSA ODI #10430092
205,000 miles · Sep 22, 2011
Engine And Engine Cooling
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THE VEHICLE STALLED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST BUT DID NOT GENERATE ANY FAILURE CODES. THE DEALER REPLACED THE ECM, PCM, CRANK SENSOR AND THE FUEL PUMP. THE FAILURE SEEMED TO BE CORRECTED HOWEVER, THE VEHICLE BE…
Read full complaint
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THE VEHICLE STALLED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST BUT DID NOT GENERATE ANY FAILURE CODES. THE DEALER REPLACED THE ECM, PCM, CRANK SENSOR AND THE FUEL PUMP. THE FAILURE SEEMED TO BE CORRECTED HOWEVER, THE VEHICLE BEGAN TO STALL TWO MONTHS AFTER THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO INFORMED THE CONTACT TO FILE A COMPLAINT. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 205,000.
NHTSA ODI #10426805
170,000 miles · Sep 6, 2011
Visibility
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT THE TWO REAR DRIVER AND PASSENGER WINDOWS WOULD JUST FALL DOWN ON THEIR OWN. THE VEHICLE WAS TAKEN TO A DEALER AND WHO ADVISED HER THAT THE ACTUATORS FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE W…
Read full complaint
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT THE TWO REAR DRIVER AND PASSENGER WINDOWS WOULD JUST FALL DOWN ON THEIR OWN. THE VEHICLE WAS TAKEN TO A DEALER AND WHO ADVISED HER THAT THE ACTUATORS FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
NHTSA ODI #10423862
152,305 miles · Aug 17, 2011
Power Train
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VHICLE AFTER WAITING APPROXIMATELY FORTY MINUTES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THE ENGINE WOULD HAVE TO BE REBUILT. THE CONTACT HAD THE VEHIC…
Read full complaint
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VHICLE AFTER WAITING APPROXIMATELY FORTY MINUTES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THE ENGINE WOULD HAVE TO BE REBUILT. THE CONTACT HAD THE VEHICLE REPAIRED, HOWEVER, THE FAILURE CONTINUED. THE CONTACT BELIEVED THERE WAS A FAILURE WITH THE PCM MODULE IN THE TRANSMISSION. THE APPROXIMATE FAILURE MILEAGE WAS 152,305.
NHTSA ODI #10419828
108,000 miles · Aug 13, 2011
Electrical SystemPower Train
WARM WEATHER THE ENGINE QUITS. 3 TIME WITHIN TWO WEEKS DRIVING 65-70 MPH ON HIGHWAY WHILE PULLING A BOAT ALL 3 TIMES. THE PROBLEM IS THE PCM ON THE PASSENGERS SIDE OF THE ENGINE COMPARTMENT. GETS TO HOT AND SHUTS THE ENGINE DOWN. NO BRAKES, NO STEERING! THIS PROBLEM IS DOCUMENTED IN DODGE FORUMS THOUSANDS OF TIMES WITH EVERYONE …
Read full complaint
WARM WEATHER THE ENGINE QUITS. 3 TIME WITHIN TWO WEEKS DRIVING 65-70 MPH ON HIGHWAY WHILE PULLING A BOAT ALL 3 TIMES. THE PROBLEM IS THE PCM ON THE PASSENGERS SIDE OF THE ENGINE COMPARTMENT. GETS TO HOT AND SHUTS THE ENGINE DOWN. NO BRAKES, NO STEERING! THIS PROBLEM IS DOCUMENTED IN DODGE FORUMS THOUSANDS OF TIMES WITH EVERYONE QUOTING THE EXACT SAME ISSUES WITH NOTHING BEING DONE NOR ANY FIXES THAT WILL WORK. *TR
NHTSA ODI #10419291
151,000 miles · Aug 1, 2011
Engine And Engine CoolingPower TrainCrash
1999 DODGE DURANGO---WHILE OUT DRIVING DURING THE HOTTER MONTHS, THE TRUCK WOULD JUST SHUT DOWN WHILE I WAS DRIVING. THE BRAKES STOPPED WORKING, THE STEERING WHEEL STOPPED WORKING AND THE ODOMETER READ "NO BUS". WHEN I FINALLY STOPPED THE CAR BY RUNNING INTO A CURB, IT WOULD NOT START FOR ANOTHER 30 MINUTES. FINALLY GOT IT START…
Read full complaint
1999 DODGE DURANGO---WHILE OUT DRIVING DURING THE HOTTER MONTHS, THE TRUCK WOULD JUST SHUT DOWN WHILE I WAS DRIVING. THE BRAKES STOPPED WORKING, THE STEERING WHEEL STOPPED WORKING AND THE ODOMETER READ "NO BUS". WHEN I FINALLY STOPPED THE CAR BY RUNNING INTO A CURB, IT WOULD NOT START FOR ANOTHER 30 MINUTES. FINALLY GOT IT STARTED AND TWO MILES DOWN THE ROAD, IT HAPPENED AGAIN. AFTER TALKING TO OTHER DURANGO OWNERS, I WAS DIRECTED TO CHANGE THE PCM. WELL THAT IS A $1000.00 JOB. IT WAS EXPLAINED TO ME THAT THE PCM BOX OVER HEATS BECAUSE OF WHERE IT IS PLACED UNDER THE HOOD. THAT SECTION WHERE THE PCM BOX IS IS NOT RECEIVING ANY AIR FLOW TO KEEP IT COOL. THE COOLING FINS ARE NESTED TOO CLOSE TO THE BODY OF THE TRUCK. THIS IS A MANUFACTURING PROBLEM AND SHOULD BE RECALLED . THIS IS A SAFETY ISSUE, BECAUSE YOU CANNOT CONTROL THE CAR WHEN IT SHUTS DOWN. YOU ALSO HAVE NO WARNING THAT THE CAR IS GETTING READY TO SHUT DOWN. THE FIRST TIME IT SHUT DOWN MY KIDS WHERE IN THE CAR WITH ME AND WE WERE ON A VERY BUSY EXPRESSWAY. WE WERE ALMOST REAR-ENDED. AND WE ALMOST REAR ENDED THE CAR IN FRONT OF US. PLEASE, PLEASE I BEG DODGE TO CHECK INTO THIS. I KNOW THAT THERE HAVE BEEN SEVERAL COMPLAINTS ON THIS TRUCK BECAUSE OF THIS ISSUE. I HOPE IT DOES NOT TAKE SOMEONE'S DEATH BEFORE THE COMPANY STEPS UP AND TAKES RESPONSIBILITY FOR THE MANUFACTURING OF THIS VEHICLE. *KB
NHTSA ODI #10416489
Mileage unknown · Jul 18, 2011
Electrical SystemEngine And Engine CoolingPower Train
CAR SHUTS DOWN RANDOMLY WHEN DRIVING, IN VARIOUS WEATHER CONDITIONS (HOT, COLD, WARM, WET, ETC) PROBLEM IS WITH OVER HEATING PCM - SEE OTHER PEOPLES ISSUES HERE HTTP://WWW.CARCOMPLAINTS.COM/DODGE/DURANGO/1999/ELECTRICAL/VEHICLE_SHUTS_DOWN_WITHOUT_WARNING.SHTML *KB
NHTSA ODI #10413476
Official recalls
3May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 2, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA03023 · Upper Ball Joint Separation
Opened Nov 19, 2003 · Closed Feb 11, 2005
Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE03032 · Front Susp. Upper Ball Joint Failure
Opened Jul 16, 2003 · Closed Nov 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
Illustration