Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
420–25K
19625–50K
38850–75K
22875–100K
199100–150K
95150K+
1,148 reports with mileage · 819 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Suspension. Review the 1,102 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 281 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 181 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
106 crash reports20 fire reports49 injury reports
What owners actually said
1,967 reports
77,500 miles · Feb 4, 2004
Engine And Engine CoolingFire
WHILE DRIVING AT 60 MPH, VEHICLE BEGAN TO LOSE POWER AND LURCH. SHORTLY AFTER, SMOKE BEGAN TO APPEAR FROM CENTER CONSOLE AND HVAC DUCTS AS ENGINE STOPPED RUNNING. VEHICLE WAS SAFELY MANEUVERED ONTO SHOULDER AND STOPPED; BY THEN HEAVY SMOKE WAS POURING FROM CENTER CONSOLE AREA AND HVAC VENTS. DRIVER BAILED OUT AND WATCHED FROM…
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WHILE DRIVING AT 60 MPH, VEHICLE BEGAN TO LOSE POWER AND LURCH. SHORTLY AFTER, SMOKE BEGAN TO APPEAR FROM CENTER CONSOLE AND HVAC DUCTS AS ENGINE STOPPED RUNNING. VEHICLE WAS SAFELY MANEUVERED ONTO SHOULDER AND STOPPED; BY THEN HEAVY SMOKE WAS POURING FROM CENTER CONSOLE AREA AND HVAC VENTS. DRIVER BAILED OUT AND WATCHED FROM THE SIDE OF THE ROAD AS INTERIOR COMPLETELY FILLED WITH SMOKE. VEHICLE WAS TOWED TO MECHANIC, SUBSEQUENT EXAMINATION DETERMINED UNDERBODY SOUND DAMPENING MAT HAD BEEN IGNITED BY OVERHEATED CATALYTIC CONVERTER. BURNING UNDERBODY MAT SUBSEQUENTLY CAUSED EXTENSIVE THERMAL DAMAGE TO CENTER CONSOLE, CARPET, AND HVAC DUCTS INSIDE CONSOLE. ROOT CAUSE OF CATALYTIC CONVERTER OVERHEATING WAS ATTRIBUTED BY DEALER MECHANIC TO POSSIBLE INTERMITTENT CONNECTION OF COIL WIRE, ALLOWING EXCESSIVELY RICH FUEL/AIR MIXTURE TO BE PASSED TO CATALYTIC CONVERTER. *AK
NHTSA ODI #10056560
47,000 miles · Feb 3, 2004
Power TrainSuspension
WHILE DRIVING VEHICLE WAS SHAKING AND HEARD NOISE COMING FROM THE FRONT END. VEHICLE WAS TAKEN TO GOOD YEAR TO PERFORM A FRONT ALIGNMENT. TECHNICIAN DETERMINED THAT UPPER BALL JOINTS, LOWER BALL JOINTS, AND THE CONSTANT VELOCITY JOINT NEEDED TO BE REPLACED AT OWNER EXPENSE OF $1000.00.*AK
NHTSA ODI #10057450
Mileage unknown · Feb 2, 2004
Suspension
WHILE DRIVING THE VEHICLE, THE DRIVER HEARD A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. THE OWNER TOOK THE VEHICLE TO THE GAS STATION. THE MECHANIC INFORMED THE DRIVER THAT THE UPPER BALL JOINTS ARE WEARING PREMATURELY. *NM
NHTSA ODI #10057260
Mileage unknown · Jan 30, 2004
Suspension
BLL JOINTS NEEDE TO BE REPLACED AT ONLY 60,000 MILES.
NHTSA ODI #10056178
74,000 miles · Jan 29, 2004
Steering
THE SUBJECT VEHICLE PURCHASED USED WHEN APPROXIMATELY ONE (1) YEAR OLD, A 1999 DODGE DURANGO, 4-WHEEL DRIVE 5.2L ENGINE, HAS A FAILED POWER STEERING GEAR BOX. THE SYMPTOM OF FAILURE IS BEST CHARACTERIZED AS AN OVER BOOST. WHEN THE VEHICLE IS PARKED ON ICE, OR IS JACKED, ENGINE RUNNING AND THE STEERING IS TURNED WITH MODERATE FOR…
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THE SUBJECT VEHICLE PURCHASED USED WHEN APPROXIMATELY ONE (1) YEAR OLD, A 1999 DODGE DURANGO, 4-WHEEL DRIVE 5.2L ENGINE, HAS A FAILED POWER STEERING GEAR BOX. THE SYMPTOM OF FAILURE IS BEST CHARACTERIZED AS AN OVER BOOST. WHEN THE VEHICLE IS PARKED ON ICE, OR IS JACKED, ENGINE RUNNING AND THE STEERING IS TURNED WITH MODERATE FORCE 2 TO THREE INCHES IN CIRCUMFERENTIAL ROTATION THE STEERING WHEEL WILL CONTINUE TO TURN FOR UP TO THREE QUARTERS OF A REVOLUTION WITHOUT FURTHER INPUT. THE DEFECT IS MORE PRONOUNCED TO THE LEFT, THAN THE RIGHT. SHORTLY BEFORE VEHICLE REACHED THE END OF WARRANTY MILEAGE (36K MILES) VEHICLE WAS TAKEN FOR SERVICE TO A LOCAL DODGE DEALERSHIP (PENSKE CHRYSLER JEEP DODGE 4505 WEST 96TH STREET, INDIANAPOLIS, IN 46268 PHONE: 317-872-6200). AMONG THE REQUESTED WORK ITEMS WAS THE SLIGHT RESISTANCE (OR POP) JUST RIGHT OF CENTER WHEN TURNING TO THE LEFT. IN LATE 2003, AFTER THE REPORTS OF BALL JOINT FAILURES ON DODGE DURANGO'S I ELECTED TO CLOSELY INSPECT THE BALL JOINTS AND FOUND SOME WEAR. THE WEAR WAS NOT TO THE DODGE DURANGO MANUAL LIMIT, BUT I WAS UNCOMFORTABLE WITH THE WEAR, AND THE WEAR PATTERN EVIDENT ON THE FRONT TIRES. ALL FOUR (4) BALL JOINTS REPLACED WITH MOOG PARTS JUST PRIOR TO CHRISTMAS 2003. WHEN THE VEHICLE WAS TAKEN TO THE LOCAL FIRESTONE FOR ALIGNMENT (FIRESTONE TIRE & SERVICE CENTERS 8583 MICHIGAN RD, INDIANAPOLIS, IN 46268 317-876-3983) I WAS ADVISED THE STEERING GEAR WAS SUSPECT OF BEING FAILED DUE TO THE "SLOW ROLL" CONDITION NOTED ABOVE. DODGE DEALERSHIP QUREIED AS TOO PART AVAILABILITY. MY WIFE WAS TOLD THE STEERING GEAR WAS ON BACK ORDER. THAT THE REPLACEMENT PART WOULD BE A NEW PART NUMBER, AND THAT THERE WOULD BE A MINIMUM TWO (2) WEEK WAIT. THE NHTSA IS ENCOURAGED TO INVESTIGATE STEERING GEAR BOX FAILURES ON DODGE DURANGO / DAKOTA VEHICLES AND CORRELATE ALL STEERING RELATED REPORTS TO ENSURE A SYSTEMIC DESIGN OR QUALITY CONTROL DEFECT IS NOT EVIDENT ON THESE VEHICLES.*AK
NHTSA ODI #10055213
48,000 miles · Jan 28, 2004
Suspension
WHILE DRIVING AT ANY SPEED CONSUMER NOTICED VEHICLE WAS SWAYING. VEHICLE WAS SERVICED, AND TECHNICIAN DETERMINED FRONT BALL JOINTS WORE OUT. *AK
NHTSA ODI #10055975
Mileage unknown · Jan 27, 2004
Suspension
THE BEARINGS ON THE RIGHT AND LEFT FRONT OF THE VEHICLE FAILED AS A RESULT OF AN UNKNOWN BANGING NOISE. THE CONSUMER WAS TOLD THAT THE VEHICLE NEEDED AN ALIGNMENT. THE ALIGNMENT DIDN'T CHANGE THE CONDITION OF THE TRUCK AND THE CONSUMER WAS TOLD NOT TO DRIVE THE TRUCK NO MORE THAN 5 MILES AN HOUR. *JB
NHTSA ODI #10055933
Mileage unknown · Jan 27, 2004
Suspension
I REPORTED TO DAIMLER CHRYSLER MOTORS CORPORATION THAT I HAD NEW TIRES INSTALLED ON MY 1999 DODGE DURANGO AND ALSO HAD THE SERVICE TECH INSPECT THE UPPER AND LOWER BALL JOINTS, TO MAKE SURE THEY WERE IN GOOD CONDITION, SINCE I HAD SEEN A REPORT ON TV THAT THESE WERE BECOMING A PROBLEM ON THIS TYPE VEHICLE. THE SERVICE TECH CONF…
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I REPORTED TO DAIMLER CHRYSLER MOTORS CORPORATION THAT I HAD NEW TIRES INSTALLED ON MY 1999 DODGE DURANGO AND ALSO HAD THE SERVICE TECH INSPECT THE UPPER AND LOWER BALL JOINTS, TO MAKE SURE THEY WERE IN GOOD CONDITION, SINCE I HAD SEEN A REPORT ON TV THAT THESE WERE BECOMING A PROBLEM ON THIS TYPE VEHICLE. THE SERVICE TECH CONFIRMED THAT BOTH UPPER AND LOWER FRONT BALL JOINTS WERE VERY LOOSE. I IMMEDIATELY CALLED THE LOCAL DEALER TO SEE IF DODGE WAS GOING TO MAKE THE REPAIR. HE SAID NO, THIS IS A JOB THAT WILL REQUIRE APPROX $600. TO COMPLETE. I AM REPORTING THIS TO YOUR OFFICE , TO MAKE RECORD THAT I HAVE THIS PROBLEM AND WHEN IT WAS REPORTED TO DODGE, WHICH I SENT A COMPLAINT VIA EMAIL TO THEM AS WELL. I HAVE HAD REGULAR OIL CHANGES AND LUBRICATION ON THIS VEHICLE AND CAN PRESENT DOCUMENTATION AS WELL. THIS PROBLEM SHOULD NOT BE HAPPENING.. I HAVE NEVER , EVER HAD TO REPAIR FRONT BALL JOINTS ON ANY VEHICLE I HAVE EVER OWNED.. I EXPECT THIS REPAIR TO MADE MY DODGE AND AN UPGRADE TO THE BALL JOINTS TO FIX THE PROBLEM TO MY VEHICLE .. ALTHOUGH MY DURANGO IS DRIVABLE AT THIS POINT. THANK YOU I WOULD APPRECIATE ANY HELP YOU CAN GIVE ME TO HELP ME GET THIS TAKEN CARE OF.*JB
NHTSA ODI #10055002
40,000 miles · Jan 27, 2004
SuspensionWheelsCrash
WHILE DRIVING APPROXIMATELY 45 MPH, THE LEFT FRONT WHEEL COLLAPSED, AND CAUSED THE VEHICLE TO HIT ANOTHER VEHICLE. *AK *SC *JB
NHTSA ODI #10044862
72,000 miles · Jan 26, 2004
Engine And Engine Cooling
I PURCHASED MY 1999 DURANGO IN MARCH 2001. IN DEC 2003 I HAD TO GET THE DRIVESHAFT REBUILT. THE VELOCITY JOINT HAD WORN OUT. THEN IN JAN '04 I WAS TRAVELING ABOUT 65MPH ON AN INTERSTATE JUST OUTSIDE OF TOWN. MY CHECK ENGINE LIGHT CAME ON. I STARTED TO HERE A KNOCKING SOUND ALONG WITH FEELING LIKE THERE WAS A CYLINDER DOWN. …
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
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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