IllustrationWHILE DRIVING AT STATE SPEED LIMIT AND WITHOUT WARNING VEHICLE STARTED TO ACCELERATE FASTER THAN SPEED INTENDED, RESULTING IN BRAKE FAILURE.*AK
1999 Dodge Durango
Owner reports · Recalls · Investigations
More warning signs than most Durango years
Owner complaints for the 1999 Dodge Durango are substantially higher than the model-year median of 231.
About this comparison →How this year compares
Owner complaints by model year
Compare all Durango years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
420–25K
19625–50K
38850–75K
22875–100K
199100–150K
95150K+
1,148 reports with mileage · 819 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Suspension. Review the 1,102 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 281 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 181 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
106 crash reports20 fire reports49 injury reports
Vehicle Speed Control complaints
38 reportsWHILE DRIVING AND WITHOUT WARNING VEHICLE WILL SURGE/ STALL. MECHANIC HAS BEEN NOTIFIED. ALSO, HAS REPAIRED HEAD GASKET/ CLEANED THROTTLE/ POWER TRAIN, AND TIMER MODULE. HOWEVER, VEHICLE IS STILL HAVING SAME PROBLEM. *AK
THREE WINDOWS ON MY 99 DODGE DURANGO HAVE FAILED. ONLY THE DRIVERS SIDE WINDOW STILL WORKS. THIS IS ODD BECAUSE IT'S THE ONE WHICH IS USED THE MOST BY FAR. I FIND IT HIGHLY UNUSUAL THAT ALL THREE OF THE OTHER WINDOW MOTORS HAVE FAILED. I BELIEVE THERE MUST BE A DEFECT IN THE WINDOW MOTORS ON MY VEHICLE. PLEASE LET ME KNOW IF…
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THREE WINDOWS ON MY 99 DODGE DURANGO HAVE FAILED. ONLY THE DRIVERS SIDE WINDOW STILL WORKS. THIS IS ODD BECAUSE IT'S THE ONE WHICH IS USED THE MOST BY FAR. I FIND IT HIGHLY UNUSUAL THAT ALL THREE OF THE OTHER WINDOW MOTORS HAVE FAILED. I BELIEVE THERE MUST BE A DEFECT IN THE WINDOW MOTORS ON MY VEHICLE. PLEASE LET ME KNOW IF THIS PROBLEM HAS BEEN REPORTED TO THE MANUFACTURER AND IF DODGE HAS AGREED TO REPLACE THESE DEFECTIVE PARTS.
1999 DODGE DURANGO 5.2. ENGINE ACCELERATED WITH THROTTLE STUCK FULL OPEN I WAS UNABLE TO BRAKE. I WAS TRAVELING AROUND A BEND AROUND 45MPH DOWNHILL AS I GOT TO THE TURN IN THE BEND MY CAR ACCELERATED TREMENDOUSLY I APPLIED THE BRAKES TO SLOW DOWN AND WAS UNABLE TOO. I CHECKED THE MAT, IT FELT LIKE THE GAS PEDAL WAS STUCK TO …
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1999 DODGE DURANGO 5.2. ENGINE ACCELERATED WITH THROTTLE STUCK FULL OPEN I WAS UNABLE TO BRAKE. I WAS TRAVELING AROUND A BEND AROUND 45MPH DOWNHILL AS I GOT TO THE TURN IN THE BEND MY CAR ACCELERATED TREMENDOUSLY I APPLIED THE BRAKES TO SLOW DOWN AND WAS UNABLE TOO. I CHECKED THE MAT, IT FELT LIKE THE GAS PEDAL WAS STUCK TO THE FLOOR THE WAY THE CAR SOUNDED. I CHECKED TO SEE IF ANYTHING ELSE WAS IN THE WAY SHOES, CARPET. NOTHING! THEY WERE NO CHECK ENGINE LIGHT ON NOR THE CRUISE CONTROL ON. THE CAR STARTED TO REALLY RACE. I HAD A CLIFF ON ONE SIDE OF ME AND AN EMBANKMENT ON THE OTHER. I WAS CATCHING UP WITH THE CARS IN FRONT OF ME SO I NEEDED TO STOP IMMEDIATELY. I PLACED TWO FEET FORCEBLY ON THE BRAKES AND DIDN'T NOTICE ANY SLOWING DOWN AT ALL AND I WAS NEARING THE EMBANKMENT. I STEERED OUT OF TRAFFIC ONLY TO NOTICE MY CAR GOING FASTER AS WE ARE NOW COMING TO A LEVEL HIGHWAY. I STEERED OFF TO THE SIDE AND PUT THE GEAR IN NEUTRAL AND APPLIED THE BRAKES NO LUCK! I STEPPED ON THE PARKING BRAKE, PLACED THE CAR IN PARK AND TURNED OFF THE ENGINE. THIS FINALLY STOPPED THE CAR. TOWED THE CAR TO MY MECHANIC COULDN'T FIND OUT ANYTHING BECAUSE THEY COULD NOT DUPLICATE THE PROBLEM. 2 WEEKS AGO THIS HAPPENED AGAIN, IT WENT STRAIGHT TO THE DEALERS AND THEY CAN'T FIND ANYTHING. THEY INSTALLED A CO-PILOT TO PICK UP THE ERROR CODES THE NEXT TIME THIS HAPPENS. BASICALLY A BLACK BOX. I AM AFRAID TO DRIVE IT. I WAS LUCKY I DIDN'T GET INTO 2 ACCIDENTS, THOUGH I CAME REALLY CLOSE. MY CAR IS STILL AT THE DEALERSHIP. I WANT THEM TO REALLY DIAGNOSE EVERY PART OF THIS CAR. THEY STILL CANNOT FIND ANYTHING WRONG THEY WANTED ME TO PICK IT UP, KNOWING WHAT HAD HAPPENED. THIS IS NOT DRIVER ERROR. I REGULARLY MAINTAIN MY CAR. THIS IS A DEFECT, AND PLACES EVERYONE IN HARMS WAY. CAR RACING UNCONTROLLABLY AND UNABLE TO STOP THE ACCELERATION WITH THE BRAKES THIS IS A REAL PROBLEM. *AK
MY CAR ENGINE REVS AND ACCELERATES AND I AM NOT ABLE TO APPLY BY BRAKES, NO WARNING LIGHTS APPEAR PRIOR TO INCIDENT. THIS HAPPENED TWICE DRIVING AT AROUND 45-50MPH. ONLY WAY TO STOP THE VEHICLE IS TO APPLY EMERGENCY BRAKE OR BY TURNING OFF THE ENGINE LEAVING ME UNABLE TO STEER. ESCAPED TWO MAJOR ACCIDENTS BECAUSE OF THIS. D…
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MY CAR ENGINE REVS AND ACCELERATES AND I AM NOT ABLE TO APPLY BY BRAKES, NO WARNING LIGHTS APPEAR PRIOR TO INCIDENT. THIS HAPPENED TWICE DRIVING AT AROUND 45-50MPH. ONLY WAY TO STOP THE VEHICLE IS TO APPLY EMERGENCY BRAKE OR BY TURNING OFF THE ENGINE LEAVING ME UNABLE TO STEER. ESCAPED TWO MAJOR ACCIDENTS BECAUSE OF THIS. DEALER IS UNABLE TO DUPLICATE THE PROBLEM SO UNABLE TO FIX IT. THEY HAVE THERE SUSPICIONS OF WHAT MAY BE THE PROBLEM, ( VACUUM). BUT THERE AFRAID IT MAY NOT BE THE PROBLEM AND IT WILL COST THEM IF ITS NOT. I AM AFRAID TO DRIVE THE CAR. THE FIRST TIME THIS HAPPENED I TOOK IT TO ANOTHER MECHANIC AND HE REPLACED THE BRAKES, THOUGH THAT DID NOT TAKE CARE OF THE INITIAL PROBLEM. ERROR CODES SHOWED UP BUT NOT ABLE TO FIX IT. SECOND TIME , TOOK TO THE DEALER WHICH I TOLD THEM TO INSTALL A CO-PILOT BOX RECOMMENDED TO ME BY NATIONAL HEADQUARTERS ( CHRYSLER, BUT IN ORDER FOR THEM TO FIND OUT THE PROBLEM I MAY HAVE TO GET INTO ANOTHER INCIDENT THAT MAY CAUSE HARM TO OTHERS OR MY FAMILY. ENGINE REVS AT VERY HIGH RPMS AND ACCELERATES FAST SO THIS MAY CAUSE THE CAR TO DRIVE INTO SOMEONE ELSES CAR OR A PEDESTRIAN, BECAUSE THE BRAKES DON'T WORK WHEN THIS HAPPENS. I WILL HAVE TO THROW IT IN PARK, DAMAGING THE TRANSMISSION OR BY USING THE EMERGENCY BRAKES THAT MAY NOT STOP IN TIME. OR TURNING OFF THE IGNITION WHICH LEAVES ME UNABLE TO STEER THE CAR OUT OF HARMS WAY.*AK
WHILE I WAS DRIVING DOWN INTERSTATE 20 MY DURANGO BEGAN TO ACCELERATE ON ITS OWN, AND I COULD NOT GET IT TO STOP. CRUISE CONTROLWAS NOT ON. I HAD TO RIDE BRAKE HARD TO GET OFF INTERSTATE, AND I HAD TO PUT ON EMERGENCY BRAKE TO COME TO STOP,. MY REAR WHEELS CONTINUED TO SPIN, AND ONLY WAY I WAS ABLE TO STOP VEHICLE WAS TO SHUT …
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WHILE I WAS DRIVING DOWN INTERSTATE 20 MY DURANGO BEGAN TO ACCELERATE ON ITS OWN, AND I COULD NOT GET IT TO STOP. CRUISE CONTROLWAS NOT ON. I HAD TO RIDE BRAKE HARD TO GET OFF INTERSTATE, AND I HAD TO PUT ON EMERGENCY BRAKE TO COME TO STOP,. MY REAR WHEELS CONTINUED TO SPIN, AND ONLY WAY I WAS ABLE TO STOP VEHICLE WAS TO SHUT ENGINE OFF WITH KEYS. I HAD BOTH MY CHILDREN (AGES 2 AND 4)WITH ME AT THE TIME AND WE WERE LUCKY NOT TO BE INJURED OR KILLED. WE TOOK DURANGO IN TO DEALERSHIP LISTED IN THIS REPORT, AND THEY WERE NOT ABLE TO FIND ANYTHING WRONG. I WAS TOLD IT WAS A FLUKE AND T HAT MANUFACTURER HAD NEVER HEARD OF THIS PROBLEM WITH ANY OTHER DURANGO. SINCE THEN I HAVE HEARD OF THIS HAPPENING NUMEROUS TIMES TO OTHER DRIVERS. ONE INSTANCE MADE THE NEWS AS THE POLICE THOUGHT THE DRIVER OF RTHE DURANGO WAS TRYING TO OUT RUN THEM. PLEASE NOTIFY ME IF YOU HAVE HEARD OF THIS HAPPENING TO ANYONE ELSE AND ADVISE ME OF WHAT MY NEXT STEP IS. *AK
VEHICLE ACCELERATES/ MOTOR MAKES A KNOCKING SOUND. DEALER REPLACED SPARKS, IT CAUSED VEHICLE TO LOOSE HORSE POWER AND FUEL ECONOMY. A NEW INTAKE GASKET WAS PUT IN, AND THE COMPUTER WAS SCANNED TO ADD A NEW CODE FOR MORE FUEL. PROBLEM WAS NOT SOLVED. *AK
WHEN CRUISE CONTROL IS ON RPMS FLUCTUATE. SPEED IS NOT AFFECTED, IT STAYS THE SAME. CRUISE CONTROL MODULE WAS NO GOOD. DEALER DIDN'T GIVE AN EXPLAINATION. *AK
VEHICLE WAS PARKED, STARTED VEHICLE TO MOVE IT ABOUT 5 FEET, PUT VEHICLE IN GEAR THEN VEHICLE ACCELERATED AT A HIGH RATE OF SPEED, DRIVER ADVOIDED TRUCK ON HIS LEFT VEHICLE HIT THE SIDES OF THREE TREES ON RIGHT, DRIVER ADVIODED HEAD ON WITH A PARKED CAR BY TURNING LEFT HARD, ENTERING A DRIVEWAY HITTING A GATE, FENCE AND FENCEPOS…
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VEHICLE WAS PARKED, STARTED VEHICLE TO MOVE IT ABOUT 5 FEET, PUT VEHICLE IN GEAR THEN VEHICLE ACCELERATED AT A HIGH RATE OF SPEED, DRIVER ADVOIDED TRUCK ON HIS LEFT VEHICLE HIT THE SIDES OF THREE TREES ON RIGHT, DRIVER ADVIODED HEAD ON WITH A PARKED CAR BY TURNING LEFT HARD, ENTERING A DRIVEWAY HITTING A GATE, FENCE AND FENCEPOST, THEN HITTING ANOTHER FENCE AND FENCEPOST STOPPING AT A GARAGE WALL. THIS ALL HAPPENED IN A MATTER OF ABOUT 5 SECONDS, VEHICLE ACCELERATED AT FULL THROTTLE AND NO AIR BAG DEPLOYMENT AT IMPACT.*AK
AFTER REPAIR OF CRUISE CONTROL BRAKE SWITCH THE CRUISE CONTROL BEGAN TO ACCELERATE VERY QUICKLY AND WOULD NOT DISENGAGE AFTER HITTING THE BRAKE PEDAL. NLM
Official recalls
301V153000 · Air Bags
May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
01V119000 · Seat Belts:front:retractor
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
99V342000 · Fuel System, Gasoline:storage:tank Assembly:mounting
Dec 2, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA03023 · Upper Ball Joint Separation
Opened Nov 19, 2003 · Closed Feb 11, 2005
Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE03032 · Front Susp. Upper Ball Joint Failure
Opened Jul 16, 2003 · Closed Nov 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.