NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
30 reportsClear category filter150,000 miles · Apr 9, 2019
Unknown Or Other
1999 DODGE DURANGO. START OUT WITH GOING DOWN THE ROAD AND IT WOULD JUST STALL OUT. WOULD HAVE TO WAIT FOR A WHILE THEN IT WOULD RESTART. I REPLACED THE CAM SENSOR, CRANK SENSOR, THROTTLE POSITION SENSOR, TRANSMISSION SENSOR COMPUTER. DROVE FOR 6 MONTHS THEN IT STARTED HAVING THE RPMS TO FLUCTUATE AND WOULD NOT STAY RUNNING. PU…
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1999 DODGE DURANGO. START OUT WITH GOING DOWN THE ROAD AND IT WOULD JUST STALL OUT. WOULD HAVE TO WAIT FOR A WHILE THEN IT WOULD RESTART. I REPLACED THE CAM SENSOR, CRANK SENSOR, THROTTLE POSITION SENSOR, TRANSMISSION SENSOR COMPUTER. DROVE FOR 6 MONTHS THEN IT STARTED HAVING THE RPMS TO FLUCTUATE AND WOULD NOT STAY RUNNING. PUT ANOTHER COMPUTER IN AND CHECKED SENSORS. IT KEEPS THROWING A CODE THAT COMPUTER IS BAD AND MULTIPLE CODES ARE BEING SENT FOR LOTS OF SENSOR ISSUES. I HAVE BEEN ON THE DODGE FORUM AND WOW THE COMPLAINTS ON THERE. HAVING THE EXACT SAME PROBLEM.E OWN TWO DODGES AND AFTER THIS; THE PROBLEM I REALLY WOULD NOT RECOMMEND A DODGE TO ANYONE. THIS ALL HAPPENED WHEN DRIVING, NOW AFTER ALL THIS, IT WILL NOT EVEN RUN ENOUGH TO MOVE TO TAKE TO A DEALER. WHICH THEY SAY THEY DO NOT KNOW THE EXACT THING WRONG.
NHTSA ODI #11194967
204,000 miles · Jul 5, 2018
Service BrakesUnknown Or Other
JUST BOUGHT THIS VEHICLE, THE ABS AND BRAKE LIGHT IS ON, CONTACTED SELLER AND HE STATED IT WAS NOT ON WHEN HE SOLD IT TO ME. I TOOK TO AUTO ZONE FOR THEM TO RUN THE NEEDED SCAN ON IT. IT SHOWED REAR WHEEL SENSOR. SO, I TOOK IT TO MY MECHANIC. HE THEN RAN 3 DIFFERENT CODE SCANS ON IT AND IT CAME UP WITH NOTHING. SO, UNFORTUN…
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JUST BOUGHT THIS VEHICLE, THE ABS AND BRAKE LIGHT IS ON, CONTACTED SELLER AND HE STATED IT WAS NOT ON WHEN HE SOLD IT TO ME. I TOOK TO AUTO ZONE FOR THEM TO RUN THE NEEDED SCAN ON IT. IT SHOWED REAR WHEEL SENSOR. SO, I TOOK IT TO MY MECHANIC. HE THEN RAN 3 DIFFERENT CODE SCANS ON IT AND IT CAME UP WITH NOTHING. SO, UNFORTUNATELY HE CAN'T FIX IT WITHOUT A CODE. UNLESS I WANT TO THRO MORE MONEY INTO IT JUST TO START REPLACE IKNG THINGS THAT MAYBE MAY NOT BE THE PROBLEM. NOW THE CHECK ENGINE LIGHT IS ON. UPON READING OTHERS WITH THE SAME PROBLEM, I FEEL THERE IS A FAULTY SOMETHING IN THERE THAT NEEDS TO BE FIGURED OUT AND RECALLED. I PRAY TO GOD, MY BRAKES DONT GO OUT WHILE I AM DRIVING WITH MY KIDS IN THE VEHICLE. I AM A SINGLE PARENT AND CANNOT AFFORD TO JUST GO OUT AND BUY ANOTHER VEHICLE. FIGURE OUT THE PROBLEM AND GET IT RECALLED AND FIXED, PLEASE!
NHTSA ODI #11109758
Mileage unknown · Sep 19, 2017
Unknown Or OtherFire
0943
NHTSA ODI #11024539
360,000 miles · Aug 16, 2017
Electrical SystemUnknown Or Other
1999 DODGE DURANGO PCM/ECU WILL FAIL WHEN IT GETS HOT, GIVING A NO BUS, AND CAUSING THE ENGINE TO STALL AND LOSE POWER STEERING AND BRAKES. THIS HAS HAPPENED TO MY VEHICLE ON NUMEROUS OCCASIONS AT HIGHWAY SPEED WHERE I WAS BARELY ABLE TO CONTROL THE VEHICLE. THIS IS A HUGE SAFETY ISSUE. I HAVE HAD THE PCM/ECU REPLACED OVER 5 TIM…
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1999 DODGE DURANGO PCM/ECU WILL FAIL WHEN IT GETS HOT, GIVING A NO BUS, AND CAUSING THE ENGINE TO STALL AND LOSE POWER STEERING AND BRAKES. THIS HAS HAPPENED TO MY VEHICLE ON NUMEROUS OCCASIONS AT HIGHWAY SPEED WHERE I WAS BARELY ABLE TO CONTROL THE VEHICLE. THIS IS A HUGE SAFETY ISSUE. I HAVE HAD THE PCM/ECU REPLACED OVER 5 TIMES, WHICH IS EXTREMELY DANGEROUS. EXPERTS HAVE PIN POINTED THE ISSUES TO CERTAIN CHIPS COMING UNSOLDERED IN THE PCM/ECU DUE TO HEAT. KEENAN LAWS HAS YOUTUBE VIDEOS ON EXACTLY WHAT THE ISSUES ARE, AS WELL AS MANY OTHER HAVE DONE. DODGE CONTRACT'S OUT THE SOLDERING OF THESE CHIPS, BUT THEY DON'T DO A GOOD JOB AS SOME DON'T WORK AT ALL. FOR EXAMPLE, WE PUT THREE IN BEFORE WE GOT ONE THAT WORKED. THIS IS INEXCUSABLE AND PUTS PEOPLE LIVES AT VERY HIGH RISK. I PAID AROUND $800 TO A DODGE DEALERSHIP IN SANTA ROSA CALIFORNIA FOR A PCM/ECU THAT LASTED ONLY MONTHS. IT TAKES A TREMENDOUS AMOUNT OF STRENGTH TO CONTROL THE DURANGO WITH NO POWER STEERING AND BRAKES. DODGE HASN'T BEEN A HELP OR THE PCM/ECU REBUILDERS. CURRENTLY I'M WAITING ON ANOTHER REBUILT PCM/ECU, WHICH THE REBUILDER CAN'T EVEN GIVE A TIME WHEN I COULD GET ONE. THE DATE BELOW IS THE MOST CURRENT INCIDENT, BUT THIS HAS BEEN GOING ON SINCE ABOUT 2009 AND APPROXIMATELY 170,000 MILES.
NHTSA ODI #11015861
169,000 miles · Apr 18, 2017
Unknown Or Other
THE DURANGO ACTS LIKE IT'S RUNNING OUT OF GAS AND IT DOESN'T WANT TO SHIFT I'VE CHANGED THE SENSORS A WHILE BACK AND I'VE HAD A TRANSMISSION FLUSH AND IT STILL KEEPS NOT WANTING TO SHIFT FROM 1ST TO 2ND IT JUST KEEPS RPMS ARE GOING WAY HIGH LIKE UP TO FIVE AND SIX BEFORE IT'LL SHIFT AND THEN IT STILL DOESN'T WANT TO SHIFT UNLESS…
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THE DURANGO ACTS LIKE IT'S RUNNING OUT OF GAS AND IT DOESN'T WANT TO SHIFT I'VE CHANGED THE SENSORS A WHILE BACK AND I'VE HAD A TRANSMISSION FLUSH AND IT STILL KEEPS NOT WANTING TO SHIFT FROM 1ST TO 2ND IT JUST KEEPS RPMS ARE GOING WAY HIGH LIKE UP TO FIVE AND SIX BEFORE IT'LL SHIFT AND THEN IT STILL DOESN'T WANT TO SHIFT UNLESS YOU LET OFF THE GAS AND WHEN YOU GIVE IT GAS IT JUST CHUGS AND CHUGS LIKE IT'S RUNNING OUT OF GAS AND IT WILL NOT SHIFT
NHTSA ODI #10979179
155,000 miles · Aug 6, 2015
Unknown Or Other
I AM MY DAUGHTER WERE DOING 35 MILES PER HOUR ON A CITY STREET. WHEN WE APPROACHED A STOP LIGHT THE 99 DURANGO JUST DIED. TRIED TO START IT AGAIN ON IT WOULDN'T TURN OVER. HAD TO CALL A TOW TRUCK TO GET OFF OF ONE OF THE BUSIEST STREETS IN OUR TOWN, AND BLOCKED TRAFFIC FOR A LONG TIME. EVER SINCE I BOUGHT THE VEHICLE ON MAY 5…
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I AM MY DAUGHTER WERE DOING 35 MILES PER HOUR ON A CITY STREET. WHEN WE APPROACHED A STOP LIGHT THE 99 DURANGO JUST DIED. TRIED TO START IT AGAIN ON IT WOULDN'T TURN OVER. HAD TO CALL A TOW TRUCK TO GET OFF OF ONE OF THE BUSIEST STREETS IN OUR TOWN, AND BLOCKED TRAFFIC FOR A LONG TIME. EVER SINCE I BOUGHT THE VEHICLE ON MAY 5TH, 2015, I CAN ONLY DRIVE IT ABOUT 30 MINUTES AND IT WILL JUST DIE WHERE EVER I MAY BE. I UNPLUG THE WHITE PCM PLUG TO THE PCM (COMPUTER) AND IT WILL THEN START AGAIN, BUT ONLY FOR ABOUT 30 MINUTES. I HAVE READ COMPLAINTS ABOUT THE 1999 DODGE DURANGO DYING ON THE FREEWAY WHILE SOMEONE WAS DOING 75 EVEN ON-LINE. I HAVE READ MANY COMPLAINTS ABOUT THE SAME ISSUE I AM HAVING. I HAVE REPLACED THE PCM AND OTHER NUMEROUS PARTS AND SPENT A LOT OF TIME AND MONEY. I HAVE TO GO TO MANY DOCTOR APPOINTMENTS AND AM ALSO A CAREGIVER. THIS PROBLEM MAKES IT VERY UNSAFE TO DRIVE AND I AM VERY LUCKY TO HAVE NOT HAD A MAJOR ACCIDENT BECAUSE OF IT. ANY HELP WOULD BE GREATLY APPRECIATED AS I HAVE HAD (5) MECHANICS TRY TO FIX THE PROBLEM TO NO AVAIL. ARE THERE ANY RECALLS ON THIS ISSUE? MY DAUGHTER AND I EVEN DIED IN THE VEHICLE WHILE IN A CAR WASH OF ALL PLACES!
NHTSA ODI #10746888
200,000 miles · May 16, 2012
Unknown Or Other
I WAS DRIVING ON THE HIGHWAY AT ABOUT 55 MILES PER HOUR WHEN ALL OF A SUDDEN MY VEHICLE JUST SHUT DOWN. NO STEERING OR BRAKES. AFTER WAITING ABOUT 15 MINUTES IT FIRES RIGHT BACK UP. THIS HAS HAPPENED NUMEROUS TIMES SINCE THEN WHEN TEMPERATURES OUTSIDE GET ABOVE 78 DEGREES. TODAY IT STALLED AS I WAS WAITING TO TURN LEFT AT A VERY…
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I WAS DRIVING ON THE HIGHWAY AT ABOUT 55 MILES PER HOUR WHEN ALL OF A SUDDEN MY VEHICLE JUST SHUT DOWN. NO STEERING OR BRAKES. AFTER WAITING ABOUT 15 MINUTES IT FIRES RIGHT BACK UP. THIS HAS HAPPENED NUMEROUS TIMES SINCE THEN WHEN TEMPERATURES OUTSIDE GET ABOVE 78 DEGREES. TODAY IT STALLED AS I WAS WAITING TO TURN LEFT AT A VERY BUSY INTERSECTION AND HAD TO BE PUSHED WHILE CARS ARE STILL TRYING TO PASS AND GO AROUND ME. I HAD MY SISTER AND OUR 5 KIDS IN THE CAR. THIS IS VERY DANGEROUS AND I HAVE READ ON DIFFERENT WEBSITES NUMEROUS COMPLAINTS OF THIS SAME THING HAPPENING. SOMEBODY COULD BE SERIOUSLY INJURED WHEN YOU LOSE BRAKES AND STEERING AT HIGH RATES OF SPEED.
NHTSA ODI #10458627
150,879 miles · Nov 20, 2011
Unknown Or Other
I WAS DRIVING DOWN THE ROAD, AND THE VEHICLE JUST SHUTDOWN. I CHECK MY GAUGES, AND NOTICED THAT A "NO BUS" CODE WAS SHOWING, AND THAT THE FUEL TANK INDICATED THERE WAS NO FUEL. ANOTHER DRIVER BEHIND ME ASSISTED ME IN PUSHING THE VEHICLE OUT OF THE ROAD, BECAUSE THE VEHICLE WOULD NOT RESTART. AFTER SITTING THERE FOR 20 -30 MINUTE…
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I WAS DRIVING DOWN THE ROAD, AND THE VEHICLE JUST SHUTDOWN. I CHECK MY GAUGES, AND NOTICED THAT A "NO BUS" CODE WAS SHOWING, AND THAT THE FUEL TANK INDICATED THERE WAS NO FUEL. ANOTHER DRIVER BEHIND ME ASSISTED ME IN PUSHING THE VEHICLE OUT OF THE ROAD, BECAUSE THE VEHICLE WOULD NOT RESTART. AFTER SITTING THERE FOR 20 -30 MINUTES, TRYING TO RESTART THE VEHICLE, IT FINALLY STARTED. THE FUEL GAUGE SHOWED ALMOST A FULL TANK OF FUEL AND EVERYTHING SEEMED TO BE FINE. BEFORE I COULD MAKE IT HOME, IT SHUTDOWN ON ME AGAIN. THIS IS AN ONGOING PROBLEM, MY VEHICLE HAS SHUTDOWN ON ME SIX MORE TIMES, AND NOW IT IS PARKED IN MY DRIVEWAY. I HAVE BEEN VERY LUCKY, AND I AM NOT GOING TO PUSH MY LUCK BY DRIVING THIS VEHICLE. I HAVE HEARD ABOUT PROBLEMS WITH THE NEW FRONT SUSPENSION ON THIS MODEL DURANGO, AND YES, I REPLACED THE BALL JOINTS ON MY VEHICLE WHICH WOULD GIVE ME A COUPLE MORE YEARS BEFORE HAVING TO REPLACE THEM AGAIN. IS TOYOTA THE ONLY AUTO MAKER STEPPING UP BEING RESPONSIBLE FOR THEIR PRODUCT? COMON MAN !!!!!!
NHTSA ODI #10437048
130,000 miles · Jul 15, 2011
Unknown Or Other
WHEN DRIVING MY 99 DODGE DURANGO IT DIES WHEN IT'S HOT OUTSIDE WITHOUT WARNING AND WON'T START FOR 30 MINUTES OR SO. THIS IS A MAJOR SAFETY ISSSUE!!! NO ONE SEEMS TO KNOW WHAT THE PROBLEM IS AND THIS IS VERY FRUSTRATING TO ME. IS THERE A RECALL IN REGARDS TO THIS ISSUE?? IF NOT THERE SHOULD BE!!
NHTSA ODI #10413104
148,892 miles · Sep 13, 2008
Unknown Or Other
MY 99 DURANGO WHILE DRIVING JUST LOOSES ALL POWER AND SHUTS DOWN I HAVE REPLACED THE BATTERY, AIR IDLE PROCESSOR. THE STEPPER MOTOR AND A NEW ALTERNATOR. MY VEHICLE STILL WILL NOT STAY RUNNING, I HAVE CHILDREN AND NEED TO GET THEN TO AND FROM SCHOOL, I FEEL VERY UNSAFE BECAUSE I DO NOT KNOW WHEN THIS IS GOING TO SHUT DOWN. I HAV…
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MY 99 DURANGO WHILE DRIVING JUST LOOSES ALL POWER AND SHUTS DOWN I HAVE REPLACED THE BATTERY, AIR IDLE PROCESSOR. THE STEPPER MOTOR AND A NEW ALTERNATOR. MY VEHICLE STILL WILL NOT STAY RUNNING, I HAVE CHILDREN AND NEED TO GET THEN TO AND FROM SCHOOL, I FEEL VERY UNSAFE BECAUSE I DO NOT KNOW WHEN THIS IS GOING TO SHUT DOWN. I HAVE READ ALOT OF OTHER COMPLAINTS WITH THE SAME PROBLEM WITH THE SAME YEAR VEHICLE ON AUTO BEEF.COM. THIS IS OBVIOUSLY A MANUFACTURER DEFECT AND DODGE NEEDS TO TAKE RESPONSIBILITY BEFORE THIS ENDS UP IN VERY SERIOUS ACCIDENTS POSSIBLE DEATH. *TR
NHTSA ODI #10242079
Official recalls
3May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 2, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA03023 · Upper Ball Joint Separation
Opened Nov 19, 2003 · Closed Feb 11, 2005
Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE03032 · Front Susp. Upper Ball Joint Failure
Opened Jul 16, 2003 · Closed Nov 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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