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1999 Dodge Durango

Owner reports · Recalls · Investigations

More warning signs than most Durango years

Owner complaints for the 1999 Dodge Durango are substantially higher than the model-year median of 231.

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When problems were reported

Mileage at the reported incident

1,148 reports with mileage · 819 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Suspension. Review the 1,102 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 281 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 181 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

106 crash reports20 fire reports49 injury reports

Suspension complaints

1,102 reports
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97,400 miles · Apr 13, 2006
Suspension

DT*: THE CONTACT STATED THERE WAS A NOISE COMING FROM THE FRONT END OF THE VEHICLE AT VARIOUS SPEEDS. THE VEHICLE WAS SEEN BY AN INDEPENDENT REPAIR SHOP. UPON INITIAL INSPECTION, THE UPPER CONTROL ARM BALL JOINT WERE LOOSE AND NEEDED TO BE REPLACED. THERE IS A NHTSA RECALL CAMPAIGN ID # 04V596000 REGARDING THE UPPER BALL JOI…

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DT*: THE CONTACT STATED THERE WAS A NOISE COMING FROM THE FRONT END OF THE VEHICLE AT VARIOUS SPEEDS. THE VEHICLE WAS SEEN BY AN INDEPENDENT REPAIR SHOP. UPON INITIAL INSPECTION, THE UPPER CONTROL ARM BALL JOINT WERE LOOSE AND NEEDED TO BE REPLACED. THERE IS A NHTSA RECALL CAMPAIGN ID # 04V596000 REGARDING THE UPPER BALL JOINTS. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL. HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 05/16/2006. *AK

NHTSA ODI #10155310

89,000 miles · Apr 5, 2006
Suspension

FRONT END BEGAN VIBRATING. TOOK TO DEALER AND WAS TOLD BOTH THE UPPER AND LOWER BALL JOINTS ARE WORN OUT AND NEED REPLACED. IF NOT REPLACED, ENTIRE SUSPENSION IS IN DANGER. REPAIR TO EXCEED $700. I CALLED CHRYSLER FOR HELP IN PAYING FOR REPAIRS AS I'VE BEEN A LOYAL CHRYSLER CONSUMER FOR 16 YEARS - HAVING PURCHASED 4 CHRYSLER…

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FRONT END BEGAN VIBRATING. TOOK TO DEALER AND WAS TOLD BOTH THE UPPER AND LOWER BALL JOINTS ARE WORN OUT AND NEED REPLACED. IF NOT REPLACED, ENTIRE SUSPENSION IS IN DANGER. REPAIR TO EXCEED $700. I CALLED CHRYSLER FOR HELP IN PAYING FOR REPAIRS AS I'VE BEEN A LOYAL CHRYSLER CONSUMER FOR 16 YEARS - HAVING PURCHASED 4 CHRYSLER VEHICLES. BALL JOINT FAILURE ON THESE VEHICLES IS A WELL DOCUMENTED PROBLEM. CHRSYLER REFUSED TO HELP BECAUSE I BOUGHT THE VEHICLE FROM A BANK AND NOT THE DEALER - THE FIRST CHRYSLER VEHICLE I'VE PURCHASED THAT DID NOT COME DIRECT FOR THE DEALER. *JB

NHTSA ODI #10154621

85,561 miles · Mar 27, 2006
Suspension

SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT EXCESSIVE WEAR AS IN 2000 MODEL YEAR NHTSA CAMPAIGN ID NUMBER : 04V596000. THIS DURANGO HAS 85561 MILES WHICH IS BELOW THE 100,000 MILE CUT OFF FOR THE RECALL MENTIONED ABOVE FOR THE 2000 MODEL YEAR. THE UPPER BALL JOINTS ON BOTH SIDES SHOW EXCESSIVE WEAR AND WILL SEPARATE JUST AS…

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SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT EXCESSIVE WEAR AS IN 2000 MODEL YEAR NHTSA CAMPAIGN ID NUMBER : 04V596000. THIS DURANGO HAS 85561 MILES WHICH IS BELOW THE 100,000 MILE CUT OFF FOR THE RECALL MENTIONED ABOVE FOR THE 2000 MODEL YEAR. THE UPPER BALL JOINTS ON BOTH SIDES SHOW EXCESSIVE WEAR AND WILL SEPARATE JUST AS THE UPPER BALL JOINTS ON THE 2000 MODEL YEAR. I AM HAVING THEM REPLACED HOWEVER, THE 1999 MODEL YEAR SHOULD HAVE BEEN INCLUDED IN THE NHTSA CAMPAIGN ID NUMBER : 04V596000. *JB

NHTSA ODI #10153764

80,000 miles · Feb 26, 2006
Suspension

THE BALL JOINTS ON MY 1999 DURANGO ARE WORN TO THE EXTENT THAT I AM CONCERNED THAT IT WILL BREAK. I FOUND THE PROBLEM AFTER MOMENTARILY LOSING CONTROL OF THE VEHICLE WHILE BRAKING. THE BRAKES STARTED WORKING ERRATICALLY SOME TIME AGO UNDER HARD BRAKING. I ORIGINALLY THOUGHT IT WAS AN ABS ISSUE. I HAVE PARKED THE SUV UNTIL IT…

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THE BALL JOINTS ON MY 1999 DURANGO ARE WORN TO THE EXTENT THAT I AM CONCERNED THAT IT WILL BREAK. I FOUND THE PROBLEM AFTER MOMENTARILY LOSING CONTROL OF THE VEHICLE WHILE BRAKING. THE BRAKES STARTED WORKING ERRATICALLY SOME TIME AGO UNDER HARD BRAKING. I ORIGINALLY THOUGHT IT WAS AN ABS ISSUE. I HAVE PARKED THE SUV UNTIL IT CAN BE REPAIRED. *JB

NHTSA ODI #10151249

40,100 miles · Feb 14, 2006
Power TrainSuspensionVisibility

I'VE BEEN COMPLAINING OF ABNORMAL NOISES COMING FROM MY 1999 DODGE DURANGO SINCE MAY OF 2003, TO 2 DIFFERENT DODGE DEALER SERVICE DEPARTMENTS. THE STEERING IS "LOOSE" AND THE TIRES WEAR UNEVENLY NO MATTER HOW MANY TIMES I HAVE THEM ROTATED. AFTER A VERY SCARY ROAD TRIP WHERE I ALMOST VEERED OFF THE HIGHWAY SEVERAL TIMES, I BRO…

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I'VE BEEN COMPLAINING OF ABNORMAL NOISES COMING FROM MY 1999 DODGE DURANGO SINCE MAY OF 2003, TO 2 DIFFERENT DODGE DEALER SERVICE DEPARTMENTS. THE STEERING IS "LOOSE" AND THE TIRES WEAR UNEVENLY NO MATTER HOW MANY TIMES I HAVE THEM ROTATED. AFTER A VERY SCARY ROAD TRIP WHERE I ALMOST VEERED OFF THE HIGHWAY SEVERAL TIMES, I BROUGHT THE DURANGO TO A PRIVATE MECHANIC. THEY IMMEDIATELY DETECTED THE PROBLEM OF FAULTY BALL JOINTS AND A BAD REAR AXLE AND DIFFERENTIAL. WHEN THE MECHANIC CALLED DODGE TO ORDER PARTS, HE WAS TOLD THAT THIS IS A COMMON PROBLEM WITH DURANGO'S AND THE PARTS WERE IN STOCK. REPAIRS CONSISTED OF NEW UPPER AND LOWER BALL JOINTS, NEW FRONT TIRES (WITH ALIGNMENT) REPAIR AND REBUILD REAR AXLE AND DIFFERENTIAL. THIS WAS ALL PAID FOR BY ME PERSONALLY BECAUSE MY EXTENDED WARRANTY EXPIRED IN JUNE 2005. HOWEVER, I BELIEVE IT WOULD HAVE BEEN COVERED UNDER THE WARRANTY IF IN MAY 2003 THE DODGE MECHANICS WOULD HAVE FIGURED OUT WHAT THE PROBLEMS WERE. *NM THERE WAS A WATER LEAK AT THE RIGHT REAR WINDOW. UPDATED 04/10/06. *JB

NHTSA ODI #10150243

57,000 miles · Feb 13, 2006
Suspension

DT*: THE CONTACT STATED THERE WAS A SQUEAKING NOISE COMING FROM THE FRONT END OF THE VEHICLE AT ANY SPEED. THE DEALERSHIP DETERMINED THE UPPER BALL JOINTS NEEDED TO BE REPLACED.

NHTSA ODI #10150122

119,000 miles · Feb 2, 2006
Suspension

DT*: THE CONTACT STATED AFTER DRIVING THE VEHICLE FOR AN EXTENDED PERIOD OF TIME AT AN AVERAGE HIGHWAY SPEED, IT WAS DISCOVERED THE RIGHT FRONT WHEEL WAS LOOSE TO THE TOUCH AND PIVOTED TO THE SIDE. THE VEHICLE WAS SEEN BY AN INDEPENDENT REPAIR SHOP. THE REPAIR SHOP SUGGESTED REPLACING THE FRONT UPPER BALL JOINTS. THERE IS A …

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DT*: THE CONTACT STATED AFTER DRIVING THE VEHICLE FOR AN EXTENDED PERIOD OF TIME AT AN AVERAGE HIGHWAY SPEED, IT WAS DISCOVERED THE RIGHT FRONT WHEEL WAS LOOSE TO THE TOUCH AND PIVOTED TO THE SIDE. THE VEHICLE WAS SEEN BY AN INDEPENDENT REPAIR SHOP. THE REPAIR SHOP SUGGESTED REPLACING THE FRONT UPPER BALL JOINTS. THERE IS A NHTSA RECALL, # 04V596000, REGARDING THE FRONT SUSPENSION. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

NHTSA ODI #10149303

110,000 miles · Jan 30, 2006
Suspension

DT*: THE CONTACT STATED BOTH UPPER AND LOWER BALL JOINTS WERE REPLACED IN NOVEMBER 2004. PRIOR TO HAVING THIS REPAIR COMPLETED, THERE WAS VIBRATION IN THE STEERING WHILE TRAVELING AT 60 MPH OR MORE. THERE IS AN NHTSA RECALL, #, 04V596000; SUSPENSION: FRONT: CONTROL ARM: UPPER BALL JOINT. THE VEHICLE HAS THE SAME PROBLEMS AS I…

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DT*: THE CONTACT STATED BOTH UPPER AND LOWER BALL JOINTS WERE REPLACED IN NOVEMBER 2004. PRIOR TO HAVING THIS REPAIR COMPLETED, THERE WAS VIBRATION IN THE STEERING WHILE TRAVELING AT 60 MPH OR MORE. THERE IS AN NHTSA RECALL, #, 04V596000; SUSPENSION: FRONT: CONTROL ARM: UPPER BALL JOINT. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 2/28/2006 - THE LOWER BALL JOINT HAVE BEEN REPLACED TWICE. IT HASN'T BEEN OVER THIRTY THOUSAND MILES SINCE THE WERE LAST REPLACEMENT AND THEY NEED TO BE REPLACED AGAIN. *NM

NHTSA ODI #10148969

Mileage unknown · Jan 26, 2006
Suspension

I HAVE A 1999 DODGE DURANGO WITH 107,000 MILES ON IT. THE FRONT END HAS BEEN PULLING TO THE RIGHT FOR SOME TIME NOW,I HAVE TAKEN THE TRUCK TO THE DEALERDHIP BEFORE TO GET CHECKED AND THEY IT WAS FINE.I HAVE RECENTLY PUT THE TRUCK IN SHOP FOR INSPECTION AND ALIGNMENT AND THE REPAIR SHOP SAID THAT THE BALL JOINTS ARE VERY WORN AND…

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I HAVE A 1999 DODGE DURANGO WITH 107,000 MILES ON IT. THE FRONT END HAS BEEN PULLING TO THE RIGHT FOR SOME TIME NOW,I HAVE TAKEN THE TRUCK TO THE DEALERDHIP BEFORE TO GET CHECKED AND THEY IT WAS FINE.I HAVE RECENTLY PUT THE TRUCK IN SHOP FOR INSPECTION AND ALIGNMENT AND THE REPAIR SHOP SAID THAT THE BALL JOINTS ARE VERY WORN AND THE RIGHT SIDE IS LOOSE.I HAVE CHECKED THE RECALL WAS 2000-2003.THE REPAIR SHOP TOLD ME IF THE TRUCK WAS MADE IN LATE 1999 THEN MAYBE THERE IS A CHANCE TO BE RECALLED.I HAVE CALLED CHRYLSER ABOUT IT BUT THEY WILL NOT RESPOND.*AK

NHTSA ODI #10148795

89,900 miles · Jan 16, 2006
Suspension

UPPER BALL JOINTS DANGEROUSLY LOOSE ON 99 DURANGO. CURRENT RECALL NEEDS TO BE EXTENDED TO THE 1999 MODEL YEAR AS THEY HAVE THE SAME PROBLEMS. THESE UPPER BALL JOINTS ON BOTH SIDES WERE CLOSE TO COMPLETE FAILURE WHICH WOULD HAVE CAUSED TOTAL LOSS OF CONTROL OF VEHICLE HAD I NOT BEEN IN THE HABIT OF CHECKING THEM BECAUSE OF SO MAN…

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UPPER BALL JOINTS DANGEROUSLY LOOSE ON 99 DURANGO. CURRENT RECALL NEEDS TO BE EXTENDED TO THE 1999 MODEL YEAR AS THEY HAVE THE SAME PROBLEMS. THESE UPPER BALL JOINTS ON BOTH SIDES WERE CLOSE TO COMPLETE FAILURE WHICH WOULD HAVE CAUSED TOTAL LOSS OF CONTROL OF VEHICLE HAD I NOT BEEN IN THE HABIT OF CHECKING THEM BECAUSE OF SO MANY REPORTED FAILURES OF BALL JOINTS ON THE DURANGOS. *NM

NHTSA ODI #10147879

Official recalls

3

01V153000 · Air Bags

May 8, 2001

VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.

Consequence & remedy

Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.

Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

01V119000 · Seat Belts:front:retractor

Apr 11, 2001

VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.

Consequence & remedy

Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.

Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

99V342000 · Fuel System, Gasoline:storage:tank Assembly:mounting

Dec 2, 1999

VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.

Consequence & remedy

Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

EA03023 · Upper Ball Joint Separation

Opened Nov 19, 2003 · Closed Feb 11, 2005

Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint

DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

Additional source detail variants (5)

Suspension

DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

Suspension:front

DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

Suspension:front:control Arm

DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

Suspension:front:control Arm:upper Arm

DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

Suspension:front:control Arm:upper Ball Joint

DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

PE03032 · Front Susp. Upper Ball Joint Failure

Opened Jul 16, 2003 · Closed Nov 19, 2003

Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint

IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.

Additional source detail variants (4)

Suspension:front

IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.

Suspension:front:control Arm

IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.

Suspension:front:control Arm:upper Arm

IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.

Suspension:front:control Arm:upper Ball Joint

IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.

PE02082 · Safety Belt Cinching Latch Plate

Opened Nov 6, 2002 · Closed Apr 23, 2003

Status: closed (inferred from source dates) · Seat Belts

THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.