NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
1,102 reportsClear category filter96,700 miles · Mar 26, 2008
Suspension
FOR MY 1999 DODGE DURANGO THE BALL JOINTS NEED TO BE REPLACED COSTING $800. I SEE THAT DODGE RECALLED THE 2000 - 2003 DURANGO'S FOR THIS ISSUE, OR AT LEAST THE UPPER BALL JOINTS. I DON'T UNDERSTAND WHY 1998 AND 1999 WERE NOT RECALLED AS WELL. ESPECIALLY SINCE THIS IS A SAFETY ISSUE THAT COULD CAUSE LOSS OF VEHICLE CONTROL AT …
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FOR MY 1999 DODGE DURANGO THE BALL JOINTS NEED TO BE REPLACED COSTING $800. I SEE THAT DODGE RECALLED THE 2000 - 2003 DURANGO'S FOR THIS ISSUE, OR AT LEAST THE UPPER BALL JOINTS. I DON'T UNDERSTAND WHY 1998 AND 1999 WERE NOT RECALLED AS WELL. ESPECIALLY SINCE THIS IS A SAFETY ISSUE THAT COULD CAUSE LOSS OF VEHICLE CONTROL AT HIGH SPEEDS. *TR
NHTSA ODI #10222404
102,000 miles · Mar 2, 2008
Suspension
MY 1999 DODGE DURANGO HAS BEEN MAKING STRANGE CREAKING NOISES FOR SOME TIME. EVERY TIME I HAVE TAKEN IT IN FOR SERVICE, I'VE BEEN TOLD EVERYTHING IS OKAY. JUST RECENTLY THOSE CREAKING NOISES BECAME WORSE. THIS TIME WHEN I TOOK THE CAR IN FOR SERVICE I FOUND OUT IT WAS A PROBLEM WITH THE BALL JOINT. IT WAS RECOMMENDED THAT I …
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MY 1999 DODGE DURANGO HAS BEEN MAKING STRANGE CREAKING NOISES FOR SOME TIME. EVERY TIME I HAVE TAKEN IT IN FOR SERVICE, I'VE BEEN TOLD EVERYTHING IS OKAY. JUST RECENTLY THOSE CREAKING NOISES BECAME WORSE. THIS TIME WHEN I TOOK THE CAR IN FOR SERVICE I FOUND OUT IT WAS A PROBLEM WITH THE BALL JOINT. IT WAS RECOMMENDED THAT I HAVE IT FIXED AS SOON AS POSSIBLE. IT COST $635 TO FIX. *TR
NHTSA ODI #10219816
Mileage unknown · Feb 6, 2008
Suspension
I AM A SINGLE PARENT WITH TO KIDS, I AM GOING TO COLLEGE FULL-TIME AND WORKING TO MAKE ENDS MEET. I RECENTLY ACQUIRED A 1999 DODGE DURANGO THAT I NOW HAVE TO EITHER SELL, SCRAP, OR SOMETHING . DUE TO THE NEED TO REPLACE THE BALL JOINTS AND TIE RODS IN THE TRUCK, ALSO EVERY TIME I STEP ON THE BREAK MY DASH LIGHTS TURN OFF!!!! WHY…
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I AM A SINGLE PARENT WITH TO KIDS, I AM GOING TO COLLEGE FULL-TIME AND WORKING TO MAKE ENDS MEET. I RECENTLY ACQUIRED A 1999 DODGE DURANGO THAT I NOW HAVE TO EITHER SELL, SCRAP, OR SOMETHING . DUE TO THE NEED TO REPLACE THE BALL JOINTS AND TIE RODS IN THE TRUCK, ALSO EVERY TIME I STEP ON THE BREAK MY DASH LIGHTS TURN OFF!!!! WHY IS IT THAT THE 1999 NWAS NOT RECALLED ALONG WITH THE OTHERS? *TR
NHTSA ODI #10217108
95,328 miles · Dec 8, 2007
Suspension
WE BOUGHT OUR DURANGO USED IN FEB 06. FEB 20TH TOOK IT TO DEALERSHIP BECAUSE FRONT BRAKES WERE LOCKING UP ( REPLACED PADS AND HAD ROTORS RESURFACED - $381.00). ON SEP. 9,06 TOOK IT IN BECAUSE THE FRONT END WAS VIBRATING TERRIBLY AND WAS TOLD THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. AT THAT TIME, THE VEHICLE HA…
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WE BOUGHT OUR DURANGO USED IN FEB 06. FEB 20TH TOOK IT TO DEALERSHIP BECAUSE FRONT BRAKES WERE LOCKING UP ( REPLACED PADS AND HAD ROTORS RESURFACED - $381.00). ON SEP. 9,06 TOOK IT IN BECAUSE THE FRONT END WAS VIBRATING TERRIBLY AND WAS TOLD THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. AT THAT TIME, THE VEHICLE HAD 95,328 MI. WE HAD OVER $891.83 IN REPAIRS AND ALIGNMENT AND HAD TO TURN AROUND AND HAVE THE TIRES REPLACED BECAUSE OF EXCESSIVE WEAR DUE TO THE DEFECTIVE BALL JOINTS ( ANOTHER $800+). *TR
NHTSA ODI #10211192
114 miles · Oct 17, 2007
Engine And Engine CoolingPower TrainSuspension
TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING 25 MPH, THE CONTACT HEARD A CLUNKING AND CREAKING NOISE COMING FROM THE FRONT END. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THERE WAS NOTHING WRONG. IN 2002, THE CONTACT TOOK THE VEHICLE TO A SPECIALTY ALIGNMENT SHOP AND THEY REFUSED TO ALIGN THE VEHICLE BE…
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TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING 25 MPH, THE CONTACT HEARD A CLUNKING AND CREAKING NOISE COMING FROM THE FRONT END. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THERE WAS NOTHING WRONG. IN 2002, THE CONTACT TOOK THE VEHICLE TO A SPECIALTY ALIGNMENT SHOP AND THEY REFUSED TO ALIGN THE VEHICLE BECAUSE THE UPPER AND LOWER FRONT CONTROL ARMS WERE WORN OUT. THE CONTACT RETURNED TO THE DEALER AND THEY REPLACED THE UPPER CONTROL ARM ON THE PASSENGER SIDE. HOWEVER, HE CONTINUES TO HEAR THE CLUNKING AND CREAKING SOUND. THE CURRENT MILEAGE WAS 51,800 AND FAILURE MILEAGE WAS 114. THE UPPER BALL JOINT WAS BAD AND THE 4-WHEEL DRIVE STAYED ENGAGED. THE ENGINE PINGED A LOT. UPDATED 11/06/07.
NHTSA ODI #10206138
73,000 miles · Aug 27, 2007
Suspension
UPPER AND LOWER BALL JOINTS REPAIRED TWICE, TWO SETS OF FRONT TIRES BECAUSE OF UNEVEN WEAR DUE TO BALL JOINTS, IN TWO YEARS TIME. TRUCK ISN'T DRIVEN ANY LONGER, FIRST TIME BALL JOINTS WENT OUT LOST CONTROL OF THE TRUCK AND HIT A DITCH, THESE TRUCKS ARE DANGEROUS AND NEED TO BE TAKEN OFF ROAD PERIOD. CURRENTLY LOOKING FOR AN ATT…
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UPPER AND LOWER BALL JOINTS REPAIRED TWICE, TWO SETS OF FRONT TIRES BECAUSE OF UNEVEN WEAR DUE TO BALL JOINTS, IN TWO YEARS TIME. TRUCK ISN'T DRIVEN ANY LONGER, FIRST TIME BALL JOINTS WENT OUT LOST CONTROL OF THE TRUCK AND HIT A DITCH, THESE TRUCKS ARE DANGEROUS AND NEED TO BE TAKEN OFF ROAD PERIOD. CURRENTLY LOOKING FOR AN ATTORNEY. *JB
NHTSA ODI #10200952
57,000 miles · Aug 22, 2007
Engine And Engine CoolingPower TrainSuspension
I HAVE HAD REPEATED PROBLEMS WITH MY '99 DODGE DURANGO THAT STARTED WITH THE ENGINE LIGHT GOING ON IN SEPTEMBER 27, 2005 AND IS NOW THE NEED FOR A NEW CPM. THE CAR INTERMITTENT STALLS WHILE RIDING DOWN THE ROAD AT 55MPH OR AFTER IDLING AT STOP LIGHT & TURNING LEFT (POWER STEERING GOES OUT AND CAR BLOCKS INTERSECTION/TRAFFIC) - …
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I HAVE HAD REPEATED PROBLEMS WITH MY '99 DODGE DURANGO THAT STARTED WITH THE ENGINE LIGHT GOING ON IN SEPTEMBER 27, 2005 AND IS NOW THE NEED FOR A NEW CPM. THE CAR INTERMITTENT STALLS WHILE RIDING DOWN THE ROAD AT 55MPH OR AFTER IDLING AT STOP LIGHT & TURNING LEFT (POWER STEERING GOES OUT AND CAR BLOCKS INTERSECTION/TRAFFIC) - "NO BUS" APPEARS ON MILEAGE, EVERYTHING SHUTS OFF. SEEMS TO HAPPENS ON DAYS WHEN THE ENVIRONMENTAL TEMPERATURE EXCEEDS 75 DEGREES AND DISAPPEARS ONCE CAR HAS SAT (WHEREVER IT STALLED) FOR 20-30MINUTES. NO DIAGNOSTIC CODE APPEARS WHEN PUT THE CAR IS PUT ON THE COMPUTER AND I WAS ADVISED BY MORE THEN ONE DEALERSHIP THAT THE PROBLEM HAD TO GET WORSE AND PRODUCE A CODE BEFORE DEALERSHIP OR ANYONE ELSE COULD DIAGNOSE THE PROBLEM. NOW THAT THE 8 YR FEDERAL POWERTRAIN WARRANTY HAS EXPIRED FOR ME, IT SEEMS THE PROBLEM IS &ALWAYS WAS THAT THE POWERTRAIN CONTROL MODULE (PCM) IS MALFUNCTIONING &NEEDS TO BE REPLACED. THIS MAJOR COMPONENT IS COVERED THRU 8YRS/80,000 MI BY FEDERAL LAW BUT EVEN THOUGH PROBLEM BEGAN PRIOR TO 8TH YEAR, BECAUSE THIS PROBLEM WAS NOT DIAGNOSED UNTIL AFTER MY 8 YRS HAD BEEN EXCEEDED, IT IS NOW MY $800-$1200 BILL TO PAY (SINCE SEPT '05, HAVE REPLACED MOST COMPONENTS OF COOLANT SYSTEM, INTAKE MANIFOLD PAN GASKET, HEAD GASKET &STILL HAVE PROBLEM WITH ALIGNMENT/BALL JOINTS& REPEATED WINDOW MODULATOR PROBLEMS). *TR
NHTSA ODI #10200413
Mileage unknown · Aug 20, 2007
SteeringSuspension
1999 DODGE DURANGO WITH STEERING PROBLEMS CUSTOMER STATES THAT THE CAR ON MANY OCCASIONS HAS HAD PROBLEMS WITH THE STEERING BOX**CC THE CONSUMER STATED ON THE DATE HE PURCHASED THE VEHICLE HE INFORMED THE DEALER OF THE LOOSE STEERING DEFECT AND WAS QUOTED A PRICE OF $2,167 TO ACCOMPLISH THE REPAIRS AND WAS TOLD THAT THE VEHICLE…
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1999 DODGE DURANGO WITH STEERING PROBLEMS CUSTOMER STATES THAT THE CAR ON MANY OCCASIONS HAS HAD PROBLEMS WITH THE STEERING BOX**CC THE CONSUMER STATED ON THE DATE HE PURCHASED THE VEHICLE HE INFORMED THE DEALER OF THE LOOSE STEERING DEFECT AND WAS QUOTED A PRICE OF $2,167 TO ACCOMPLISH THE REPAIRS AND WAS TOLD THAT THE VEHICLE WOULD HAVE ALL NEW COMPONENTS. THE CONSUMER STATED THE STEERING BOXES WERE REPLACED A TOTAL OF 3 TIMES BUT TO NO AVAIL. THE CONSUMER FURTHER STATED THE VEHICLE PULLS TO THE LEFT AND DRIFTS BOTH WAYS BUT WAS INFORMED BY THE DEALER THE ALIGNMENT WAS FINE. THE CONSUMER STATED THE FOREMAN SUSPECTED THE PROBLEM TO BE A FLAT SPOT ON THE FRONT TIRE. THE CONSUMER STATED THE DEALER TEST DROVE THE VEHICLE AND DISCOVERED THE LEFT AND RIGHT UPPER ARMS NEEDED TO BE REPLACED AT THE SUM OF $1,000. THE CONSUMER STATED HE DOES NOT BELIEVE THE VEHICLE IS SAFE. *TR
NHTSA ODI #10201347
94,500 miles · Aug 8, 2007
Suspension
I AM HERE TO COMPLAIN ABOUT THE BALL JOINTS ON OUR 1999 DODGE DURANGO! I JUST FOUND OUT ON MONDAY THAT WE HAVE TO REPLACE THEM AGAIN. THIS WILL BE THE SECOND TIME. FIRST TIME WAS IN 2004 W/ 65K MILES ON THE VEHICLE. NOW 3 YEARS AND 30K MILES LATER I HAVE TO DO IT AGAIN!! FIRST TIME COST ME AROUND 400 DOLLARS AND THIS TIME I…
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I AM HERE TO COMPLAIN ABOUT THE BALL JOINTS ON OUR 1999 DODGE DURANGO! I JUST FOUND OUT ON MONDAY THAT WE HAVE TO REPLACE THEM AGAIN. THIS WILL BE THE SECOND TIME. FIRST TIME WAS IN 2004 W/ 65K MILES ON THE VEHICLE. NOW 3 YEARS AND 30K MILES LATER I HAVE TO DO IT AGAIN!! FIRST TIME COST ME AROUND 400 DOLLARS AND THIS TIME IT WILL BE AROUND 325 B/C MY FRIEND WORKS AT THE LOCAL SHOP! THIS CAN BE VERY DANGEROUS IF THE PERSON DRIVING IT DON'T KNOW ANYTHING ABOUT CARS. I HAVE SEE NUMEROUS PICTURES ON THE INTERNET OF WRECKS CAUSED BY THE FAILURE OF THE UPPER AND LOWER BALL JOINTS!! WE HAVE A 1 YR OLD AND IT SCARES US TO KNOW THIS HAPPENS ALL THE TIME TO THE 98 AND 99 DURANGO'S. THE WAY YOU CAN TELL THESE ARE GOING BAD IS WHEN YOU HIT A BUMP YOU NOTICE A VIBRATION IN THE FRONT SUSPENSION AREA CONTINUE AFTER YOU HIT THE BUMP. THEY RECALLED THE ONES FROM 2000-UP BUT NOT THESE. THERE SHOULD BE A CLASS ACTION LAWSUIT!!!!! ITS RIDICULOUS THAT FOREIGN VEHICLES ARE MADE BETTER THAN AMERICAN!! THERE IS NO REASON FOR THIS. VEHICLES ARE EXPENSIVE ENOUGH LET ALONE CHANGING THE BALL JOINTS EVERY 30K MILES!!!!!! OUR NEXT VEHICLES WILL BE FOREIGN!!! I HOPE MY COMMENT GOES SOMEWHERE OTHER THAN IN AND OUT OF EARS/EYES. I EMAILED DODGE ON MONDAY AND HAVE YET TO HEAR BACK!! PROBABLY WON'T!! THANKS FOR YOUR TIME AND WEBSITE!!!!!!!!! *JB
NHTSA ODI #10198900
67,000 miles · Jul 26, 2007
Suspension
1999 DODGE DURANGO BALL JOINT PROBLEM AT 67,000 MILES, MY DURANGO NEEDS BALLS JOINTS. IT LOOKS LIKE THEY HAD A RECALL ON 2000 AND UP BUT IT LOOKS LIKE THE PROBLEM EXISTED IN 1999 ALSO. I WOULD LIKE TO SEE THIS MODEL YEAR RECALLED ALSO. *TR
NHTSA ODI #10197603
Official recalls
3May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 2, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA03023 · Upper Ball Joint Separation
Opened Nov 19, 2003 · Closed Feb 11, 2005
Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE03032 · Front Susp. Upper Ball Joint Failure
Opened Jul 16, 2003 · Closed Nov 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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