FRONT END OF MY 1999 DURANGO, WHICH ONLY HAS 71,862 MILES, IS MAKING A CLUNKING NOISE WHEN TURNING CORNERS OR GOING THROUGH DIPS IN THE ROAD. I CHECKED THE FRONTEND IF THE VEHICLE WHILE ON A JACK AND FOUND THAT THE LEFT FRONT WHEEL ASSEMBLY - POSSIBLY THE BALL JOINTS - MOVED DAMATICALLY COMPARED THE THE RIGHT SIDE. I FEEL THAT …
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FRONT END OF MY 1999 DURANGO, WHICH ONLY HAS 71,862 MILES, IS MAKING A CLUNKING NOISE WHEN TURNING CORNERS OR GOING THROUGH DIPS IN THE ROAD. I CHECKED THE FRONTEND IF THE VEHICLE WHILE ON A JACK AND FOUND THAT THE LEFT FRONT WHEEL ASSEMBLY - POSSIBLY THE BALL JOINTS - MOVED DAMATICALLY COMPARED THE THE RIGHT SIDE. I FEEL THAT THERE IS A POTENTIAL PROBLEM THAT THE FRONT END ASSEMBLY MY BREAK OFF IF THE RIGHT SET OF CIRCUMSTANCES OCCUR. I READ TODAY THAT DURAGNO'S FROM 2000-2004 ARE BEING RECALLED FOR THE SAME TYPE OF PROBLEM WITH THE FRONT END. O YOU THINK THAT MY VEHICLE SHOULD BE COVERED FOR REPAIR UNDER A FACTORY DEFECT ALSO? THIS VEHICLE DOES NOT HAVE . *AK
NHTSA ODI #10102624
66,000 miles · Dec 10, 2004
Suspension
I HAVE A 1999 DODGE DURANGO WHICH HAD BOTH UPPER BALL JOINTS REPLACED LAST SUMMER. THEY WERE ABOUT TO FAIL. WHY DOES THE RECENT DURANGO BALL JOINT RECALL ONLY COVER THE YEARS 2000 TO 2003? MY VEHICLE OBVIOUSLY SUFFERED FROM THE SAME DEFECT. WHAT CAN I DO TO RECLAIM THE COST OF THIS REPAIR ($400)?*AK
NHTSA ODI #10102621
44,372 miles · Dec 10, 2004
SteeringSuspension
ANNUAL INSPECTION OF 1999 DURANGO "FAILED" DUE TO UNSAFE BALL JOINTS AND TIE-RODS. BALL JOINTS AND TIE RODS REPLACED AT MY OWN PERSONAL COST.*AK
NHTSA ODI #10102584
115,775 miles · Dec 10, 2004
Suspension
I HAVE A 1999 DODGE DURANGO.ON MAY 11, 2004 I HAD TO REPLACE UPPER AND LOWER BALL JOINTS. THE MECHANIC SAID I WAS IN DANGER OF HAVING AN ACCIDENT IF I DIDN'T REPLACE THEM. I BELIEVE THEY WERE DEFECTIVE AND THE 1999 MODELS SHOULD BE INCLUDED IN THE RECALL.*AK
NHTSA ODI #10102539
Mileage unknown · Dec 10, 2004
Suspension
IN THE BEGINING OF NOVEMBER I TOOK MY 1999 DODGE DURANGO INTO THE SHOP TO HAVE A NOISE CHECKED OUT. THE MECHANIC DISCOVERED THAT MY BALL JOINTS WERE ALMOST COMPLETLY WORN OUT. THEY INSTRUCTED ME TO NOT DRIVE IT ON THE HIGHWAY IF I COULD NOT AFFORD TO GET IT FIXED THAT DAY. I DRIVE 30 MILES TO WORK ON THE HIGHWAY EVERYDAY SO I HA…
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IN THE BEGINING OF NOVEMBER I TOOK MY 1999 DODGE DURANGO INTO THE SHOP TO HAVE A NOISE CHECKED OUT. THE MECHANIC DISCOVERED THAT MY BALL JOINTS WERE ALMOST COMPLETLY WORN OUT. THEY INSTRUCTED ME TO NOT DRIVE IT ON THE HIGHWAY IF I COULD NOT AFFORD TO GET IT FIXED THAT DAY. I DRIVE 30 MILES TO WORK ON THE HIGHWAY EVERYDAY SO I HAD NO CHOICE BUT TO HAVE THEM FIXED. I NOW SEE THAT THE NTSA HAS SUGGESTED A RECALL OF THE 2000-2003 DURANGOS, WHY ISN'T THE 1999 DURANGO INCLUDED?*AK
NHTSA ODI #10102535
86,500 miles · Dec 10, 2004
Suspension
WE HAD BEEN HEARING STRANGE NOISES WHEN WE WERE GOING AROUND CORNERS COMING FROM THE WHEELS IN FRONT, WE TOOK IT TO A DODGE DEALERSHIP AND WERE TOLD OUR WHEELS WERE ABOUT TO BREAK OFF AND NEEDED TO REPLACE THE UPPER BALL JOINTS. WE DID THAT AT A BIG EXPENSE TO US AND SINCE HAVE HAD NO PROBLEM WITH THE WHEELS BUT LOTS OF PROBLEM…
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WE HAD BEEN HEARING STRANGE NOISES WHEN WE WERE GOING AROUND CORNERS COMING FROM THE WHEELS IN FRONT, WE TOOK IT TO A DODGE DEALERSHIP AND WERE TOLD OUR WHEELS WERE ABOUT TO BREAK OFF AND NEEDED TO REPLACE THE UPPER BALL JOINTS. WE DID THAT AT A BIG EXPENSE TO US AND SINCE HAVE HAD NO PROBLEM WITH THE WHEELS BUT LOTS OF PROBLEMS WITH EVERYTHING ELSE IN THE TRUCK.*AK
NHTSA ODI #10102519
62,143 miles · Dec 10, 2004
Suspension
MY 1999 DODGE DURANGO UPPER BALL JOINTS FAILED. HAD TO HAVE THEM REPLACED WHEN VECHILE WAS OUT OF WARRANTY. THIS IS THE SAME SITUATION AS THE RECENT RECALL OF THE 2000-2003 DURANGOS.*AK
NHTSA ODI #10102512
Mileage unknown · Dec 10, 2004
Suspension
I OWN A 1999 DODGE DURANGO. AT 53,000 MILES BOTH UPPER AND LOWER BALL JOINTS HAD TO BE REPLACED DUE TO FAULTY MANUFACTURED BALL JOINTS. MY MECHANICE INFORMED ME THAT THIS IS WAS A DANGEROUS SITUATION WHICH COULD HAVE ENDANGERED EVERYONE IN MY VEHICLE. LUCKILY THE PROBLEM WAS CAUGHT BEFORE BODILY HARM WAS CAUSED. IT WAS A VERY CO…
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I OWN A 1999 DODGE DURANGO. AT 53,000 MILES BOTH UPPER AND LOWER BALL JOINTS HAD TO BE REPLACED DUE TO FAULTY MANUFACTURED BALL JOINTS. MY MECHANICE INFORMED ME THAT THIS IS WAS A DANGEROUS SITUATION WHICH COULD HAVE ENDANGERED EVERYONE IN MY VEHICLE. LUCKILY THE PROBLEM WAS CAUGHT BEFORE BODILY HARM WAS CAUSED. IT WAS A VERY COSTLY REPAIR WHICH I WAS TOLD WHEN I BOUGHT THE VEHICLE AND THE EXTENDED WARRANTY SHOULD HAVE BEEN COVERED. HOWEVER THE DEALERSHIP THAT SOLD THE VEHICLE KNOWING ABOUT THE INHERENT PROBLEM EXCLUDED THE COVERAGE FOR BALL JOINTS. *AK
NHTSA ODI #10102507
72,500 miles · Dec 10, 2004
Suspension
I RECENTLY SAW A REPORT THAT NHTSA WAS ASKING FOR THE RECALL OF 2003 DODGE DURANGO FOR PROBLEMS WITH THE SPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT. I WANT TO REPORT THAT THIS PAST YEAR I HAD TO TAKE MY 1999 DODGE DURANGO IN FOR REPLACEMENT OF ALL 4 BALL JOINTS BECAUSE OF EXCESSIVE WEAR AND DAMAGE. MY DURANGO HAD APPROXIMATEL…
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I RECENTLY SAW A REPORT THAT NHTSA WAS ASKING FOR THE RECALL OF 2003 DODGE DURANGO FOR PROBLEMS WITH THE SPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT. I WANT TO REPORT THAT THIS PAST YEAR I HAD TO TAKE MY 1999 DODGE DURANGO IN FOR REPLACEMENT OF ALL 4 BALL JOINTS BECAUSE OF EXCESSIVE WEAR AND DAMAGE. MY DURANGO HAD APPROXIMATELY 70K MILES ON THE VEHICLE AT THE TIME. I HOPE THIS INFORMATION MAY HELP IN OPENING THE RECALL FROM19 99-2003 VEHICLES. IF YOU NEED DOCUMENTATION PLEASE FEAL FREE TO CONTACT ME FOR ANY FURTHER QUESTIONS.*AK
NHTSA ODI #10102504
Mileage unknown · Dec 8, 2004
Suspension
THE BALL JOINTS ON MY 1999 DODGE DURANGO ARE FAILING AND ARE IN NEED OF REPLACEMENT. I HAVE NOTICED THE SYMPTOMS OF THE FAILURE OVER THE PAST 20-30,000 MILES. MY VEHICLE HAS ONLY 80,000 MILES ON IT. THIS IS A VERY EXPENSIVE REPAIR THAT I CAN'T AFFORD TO MAKE AT THIS TIME. I'VE BEEN READING NUMEROUS REPORTS THAT HAVE COMPLAINED A…
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THE BALL JOINTS ON MY 1999 DODGE DURANGO ARE FAILING AND ARE IN NEED OF REPLACEMENT. I HAVE NOTICED THE SYMPTOMS OF THE FAILURE OVER THE PAST 20-30,000 MILES. MY VEHICLE HAS ONLY 80,000 MILES ON IT. THIS IS A VERY EXPENSIVE REPAIR THAT I CAN'T AFFORD TO MAKE AT THIS TIME. I'VE BEEN READING NUMEROUS REPORTS THAT HAVE COMPLAINED ABOUT THIS EXACT SAME ISSUE. I'M HOPING A RECALL WILL BE ISSUED BEFORE SOMETHING TRAGIC HAPPENS TO ME, MY PASSENGERS OR OTHER DRIVERS. *JB
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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