NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
1,102 reportsClear category filter160,000 miles · Apr 15, 2009
Suspension
I HAVE 99 DODGE DURANGO I HAVE HAD IT SINCE 2004 THEN I HAVE HAD TO PUT OVER 3,000 INTO THE FRONT END. I HAVE HAD THE BALL JOINTS (UPPER AND LOWER) REPLACED. MY BALL JOINTS BROKE THE FIRST TIME AND MY CAR ALMOST CRASHED INTO A TREE. I WAS JUST DOING 60 DOWN A HIGHWAY. I TURNED AND GOT ABOUT 200 FEET INTO A DRIVEWAY AND MY TIRE…
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I HAVE 99 DODGE DURANGO I HAVE HAD IT SINCE 2004 THEN I HAVE HAD TO PUT OVER 3,000 INTO THE FRONT END. I HAVE HAD THE BALL JOINTS (UPPER AND LOWER) REPLACED. MY BALL JOINTS BROKE THE FIRST TIME AND MY CAR ALMOST CRASHED INTO A TREE. I WAS JUST DOING 60 DOWN A HIGHWAY. I TURNED AND GOT ABOUT 200 FEET INTO A DRIVEWAY AND MY TIRE JUST FELL OFF AND MY WHOLE CAR HIT THE GROUND. I KNOW THAT THIS HAS BEEN CHECKED. EVERYONE I KNOW WHO HAS 99-2002 DURANGO HAS THIS PROBLEM. IF I WOULD HAVE BEEN GOING 60 AND THIS HAPPENED THEN... I WOULD NOT BE HERE TYPING THIS. IT SHOULD BE A RECALL, IT MAKES THIS VEHICLE UNSAFE. I JUST HAD MY BALL JOINT REPLACED AGAIN, NOT TO MENTION I HAD TO BUY BRAND NEW TIRES BECAUSE THE BAD BALL JOINT RUBBED MY BRAND NEW TIRES DOWN. THIS IS A MANUFACTURES MESS UP. THERE IS NO WAY THIS MANY PEOPLE HAVE HAD A PROBLEM WITH THIS AND NOTHING HAS BEEN DONE ABOUT IT. *TR
NHTSA ODI #10265517
Mileage unknown · Feb 10, 2009
Electrical SystemPower TrainSuspension
1999 DODGE DURANGO-SO MANY PROBLEMS WITH THIS VEHICLE. HAD TO REPLACE THE COMPUTER DUE TO OVERHEATING-COMMON PROBLEM I HEAR. NOW THE UPPER AND LOWER BALL JOINTS ARE BAD AND NEED REPLACED OR MY TIRES COULD FALL OFF? LOTS OF INFORMATION THAT THIS IS AN EXTREMELY COMMON PROBLEM AND VERY VERY DANGEROUS. OTHER YEARS OF DERANGE HA…
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1999 DODGE DURANGO-SO MANY PROBLEMS WITH THIS VEHICLE. HAD TO REPLACE THE COMPUTER DUE TO OVERHEATING-COMMON PROBLEM I HEAR. NOW THE UPPER AND LOWER BALL JOINTS ARE BAD AND NEED REPLACED OR MY TIRES COULD FALL OFF? LOTS OF INFORMATION THAT THIS IS AN EXTREMELY COMMON PROBLEM AND VERY VERY DANGEROUS. OTHER YEARS OF DERANGE HAVE BEEN RECALLED BECAUSE OF BALL JOINTS BEING BAD. I HAVE NOT HAD AN ACCIDENT YET AND AM HOPING NOT TO. CAN'T AFFORD ALL THESE REPAIRS FOR THINGS THAT SEEM TO BE A COMMON ISSUE WITH THIS VEHICLE. *TR
NHTSA ODI #10258236
39,000 miles · Dec 29, 2008
Suspension
TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE CHANGING THE BRAKES ON THE VEHICLE, THE CONTACT NOTICED THAT THE UPPER BALL JOINTS WERE LOOSE. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT). THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILU…
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TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE CHANGING THE BRAKES ON THE VEHICLE, THE CONTACT NOTICED THAT THE UPPER BALL JOINTS WERE LOOSE. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT). THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 39,000. UPDATED 01/14/09. *LJ UPDATED 01/21/09. *JB
NHTSA ODI #10253069
125,000 miles · Dec 18, 2008
Suspension
THE BALL JOINTS FAILED ON MY 1999 DODGE DURANGO WITH THE SAME CLUNKING NOISE THAT THE BALL JOINTS FAILED ON THE 2000 - 2003 DODGE DURANGO'S. YOUR NHTSA CAMPAIGN NUMBER: 04V596000 CLEARLY STATES THIS PROBLEM. SINCE YOU DIDN'T INCLUDE THE 1999 DODGE DURANGO'S IN THE RECALL I REPLACED THE BALL JOINTS MYSELF. USING THE APPROPR…
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THE BALL JOINTS FAILED ON MY 1999 DODGE DURANGO WITH THE SAME CLUNKING NOISE THAT THE BALL JOINTS FAILED ON THE 2000 - 2003 DODGE DURANGO'S. YOUR NHTSA CAMPAIGN NUMBER: 04V596000 CLEARLY STATES THIS PROBLEM. SINCE YOU DIDN'T INCLUDE THE 1999 DODGE DURANGO'S IN THE RECALL I REPLACED THE BALL JOINTS MYSELF. USING THE APPROPRIATE STEPS I REPLACED THE BAD SQUEAKY, CLUNKING BALL JOINTS WITH NEW MOOG BALL JOINTS. AFTER ABOUT 3 MONTHS THE FRONT END OF MY DURANGO SOUNDED AS IF IT WERE GOING TO FALL OFF. I TOOK MY CAR TO MIENEKE IN SPRING , TEXAS TO GET IT EVALUATED. THE MANAGER AT THIS OUTLET INFORMED ME THAT THE BALL JOINTS HAD WALLOWED OUT THE HOLES ON THE UPPER CONTROL ARM WHERE THE BOLTS GO THROUGH BALL JOINT AND THE UPPER CONTROL ARM. HE THEN CHARGED ME $1400.00 TO REPLACE THE UPPER CONTROL ARMS ON THE RIGHT AND LEFT SIDE AND INSTALL NEW BALL JOINTS. MY DODGE DURANGO BEGAN MAKING NOISE AGAIN ABOUT 2 MONTHS LATER. THE EXACT SAME PROBLEM. I CALLED HIM BACK AND LET HIM KNOW THE PROBLEM WAS HAPPENING AGAIN. HE SAID HE WOULD DO SOME RESEARCH AND GET BACK IN TOUCH WITH ME. A DAY OR TWO LATER HE CALLED ME AND INFORMED ME THERE WAS A SERVICE BULLETIN OUT THAT SAID YOU SHOULD NOT REPLACE JUST THE BALL JOINT BUT YOU SHOULD REPLACE THE WHOLE UPPER CONTROL ARM THAT HAS A NEW BALL JOINT RIVETED ON TO IT. HE SAID THE METAL ON THE CONTROL ARM IS TO WEAK AN MALLEABLE. HOW IN THE WORLD CAN DODGE GET AWAY WITH USING SUCH CHEAP METAL AND PARTS AND WHY DON'T ALL OF THE PARTS HOUSES AND REPAIR SHOPS KNOW ABOUT THIS PROBLEM? ONLY DODGE MAKES A REPLACEMENT UPPER CONTROL ARM WITH AN ATTACHED BALL JOINT FOR THE 2 WHEEL DRIVE DURANGO. IT COST APPROXIMATELY $400 FOR EACH SIDE. *TR
NHTSA ODI #10252191
121,000 miles · Dec 6, 2008
Air BagsEquipmentSuspensionCrashInjury
AFTER REPLACING HUB ASSEMBLY AT LES SCHWAB BRAKES DIDN'T WORK RIGHT WHEN STEPPING DOWN ON BRAKE IT WOULD MAKE A SOUND AS IF THEY WERE NOT CATCHING PULLING CAR FORWARD BRAKING ONLY DEPRESSED HALF WAY AFTER A FEW SECONDS BRAKE WOULD LET GO ALL THE DOWN AND THEN WOULD RETURN TO NORMAL I RETORTED TO LES SCHWAB THEY CHECKED BRAKES A…
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AFTER REPLACING HUB ASSEMBLY AT LES SCHWAB BRAKES DIDN'T WORK RIGHT WHEN STEPPING DOWN ON BRAKE IT WOULD MAKE A SOUND AS IF THEY WERE NOT CATCHING PULLING CAR FORWARD BRAKING ONLY DEPRESSED HALF WAY AFTER A FEW SECONDS BRAKE WOULD LET GO ALL THE DOWN AND THEN WOULD RETURN TO NORMAL I RETORTED TO LES SCHWAB THEY CHECKED BRAKES AND FOUND NOTHING WRONG THE SAID MAY BE SOMETHING WAS HAPPENING TO SUSPENSION BUT IT SHOULD BE OK TO DRIVE IT WOULD CONTINUE OFF AND ON FOR A FEW WEEKS TWO DAYS AFTER THANKSGIVING RETURNING FROM SHOPPING SUN WAS JUST GOING DOWN WHEN BRAKING FOR A CAR I FRONT MY BRAKES GAVE OUT CAUSING ME TO HIT THE CAR IN FRONT OF ME DEPLOYING AIR BAGS TO BOTH SIDES AS WE WERE PUSHING CAR OUT OF ROAD THERE WAS O SKID MARKS AT ALL. *TR
NHTSA ODI #10250946
137,000 miles · Nov 18, 2008
Power TrainSuspension
I OWN A 1999 DODGE DURANGO, AND LIKE MANY, ALMOST SCARY AMOUNTS OF OTHER DODGE CUSTOMERS, AM HAVING NUMEROUS ISSUES WITH THIS VEHICLE WHICH PROVIDE EXTREME SAFETY HAZARDS TO THE DRIVERS AND OCCUPANTS. ONE OF WHICH IS AN UPPER BALL JOINT ISSUE, WHICH WAS RECALLED ON THE 2000 MODEL YEAR, BUT NOT OTHER YEARS WITH THE SAME DESIGN FL…
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I OWN A 1999 DODGE DURANGO, AND LIKE MANY, ALMOST SCARY AMOUNTS OF OTHER DODGE CUSTOMERS, AM HAVING NUMEROUS ISSUES WITH THIS VEHICLE WHICH PROVIDE EXTREME SAFETY HAZARDS TO THE DRIVERS AND OCCUPANTS. ONE OF WHICH IS AN UPPER BALL JOINT ISSUE, WHICH WAS RECALLED ON THE 2000 MODEL YEAR, BUT NOT OTHER YEARS WITH THE SAME DESIGN FLAW. ANOTHER OF WHICH IS THE AUTOMATIC TRANSMISSION NOT SHIFTING PROPERLY, OR AT ALL RENDERING THE VEHICLE 'IN NEUTRAL' AT TIMES WHILE IN TRAFFIC. ALSO, A PROBLEM, WHICH IS STARTING TO OCCUR INVOLVES THE VEHICLE TO SHUT DOWN OUT OF NOWHERE IN TRAFFIC, LEAVING THE DRIVER TO TRY TO NAVIGATE THIS BEAST TO THE SIDE OF THE ROAD WITHOUT POWER BRAKESW/STEERING ETC. IF YOU SEARCH THE INTERNET, YOU WILL FIND LITERALLY THOUSANDS OF PEOPLE WITH THESE PROBLEMS, SEVERELY ENDANGERING EVERY MAN, WOMAN AND CHILD WHO OCCUPY THESE TRUCKS. DODGE DEALERS CONSTANTLY GIVE OWNERS A RUNAROUND AND DENY THEY HAVE HEARD ANY OTHER CLAIMS OF THESE PROBLEMS. THESE TRUCKS ARE UNSAFE! CHRYSLER NEEDS TO KNOW THAT, AND DO SOMETHING ABOUT IT! *TR
NHTSA ODI #10249123
107,350 miles · Aug 29, 2008
Suspension
UPPER BALL JOINTS HAVE TOO MUCH PLAY AND NEED REPLACEMENT. *TR
NHTSA ODI #10240257
72,000 miles · Aug 23, 2008
Electrical SystemSuspension
WELL I LIKE THE VEHICLE BUT IT IS JUST NOT SAFE FOR ANYONE TO DRIVE.. I WOULD NOT EVEN WANT TO BE ON THE ROAD WITH SOMEONE DRIVING A DURANGO LET ALONE DRIVE MY OWN. I CAN NOT EVEN TELL YOU ALL THE PROB I HAVE HAD WITH MINE. *TR
NHTSA ODI #10239463
79,000 miles · Jun 6, 2008
Suspension
1999 DODGE DURANGO. I HAD THE RIGHT FRONT BALL JOINT REPLACED IN 2004 AND NOW IT IS BAD AGAIN (SAME ONE), WHICH INDICATES THAT THESE WEAR IMPROPERLY AND THERE SHOULD BE A RECALL. IF I CONTINUE TO DIVE MY VEHICLE, I COULD GET IN A SERIES ACCIDENT OR I HAVE TO COME UP WITH AROUND 800.00 FOR A SECOND TIME ON THE SAME PART.. *TR
NHTSA ODI #10230097
50,000 miles · Jun 3, 2008
Suspension
BALL JOINTS, BUSHINGS, CONTROL ARM, WHEEL BEARINGS FAILED. FRONT WHEELS HAD THREE-FOUR INCHES OF PLAY. WHEN THEY JACKED UP VEHICLE TO CHANGE TIRES THEY SAID THEY DID NOT KNOW WHY TIRES HAD NOT ALREADY FALLEN OFF. I COMMUTE ON HIGHWAY EVERY DAY AND OFTEN HAVE MY CHILDREN IN THE TRUCK. IT IS ONLY LUCK OR PROVIDENCE THAT I HAVE NOT…
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BALL JOINTS, BUSHINGS, CONTROL ARM, WHEEL BEARINGS FAILED. FRONT WHEELS HAD THREE-FOUR INCHES OF PLAY. WHEN THEY JACKED UP VEHICLE TO CHANGE TIRES THEY SAID THEY DID NOT KNOW WHY TIRES HAD NOT ALREADY FALLEN OFF. I COMMUTE ON HIGHWAY EVERY DAY AND OFTEN HAVE MY CHILDREN IN THE TRUCK. IT IS ONLY LUCK OR PROVIDENCE THAT I HAVE NOT HAD A FRONT END FAILURE AT HIGHWAY SPEED. THIS IS POTENTIALLY FATAL AND DODGE SHOULD STAND BEHIND THEIR FAULTY PRODUCTS AND MAKE IT RIGHT. *TR
NHTSA ODI #10229702
Official recalls
3May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 2, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA03023 · Upper Ball Joint Separation
Opened Nov 19, 2003 · Closed Feb 11, 2005
Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE03032 · Front Susp. Upper Ball Joint Failure
Opened Jul 16, 2003 · Closed Nov 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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