TL* - THE CONTACT HAS A 1999 DODGE DURANGO AND COMPLAINED ABOUT TWO BALL JOINT FAILURES. AT 50013 MILES CONTACT HAD TO TAKE THE VEHICLE TO HIS LOCAL DEALERSHIP WHO REPLACED THE LOWER RIGHT BALL JOINT. AT 92000 CONTACT TOOK VEHICLE TO ZRUBEK'S FOR A FRONT END ALIGNMENT AND THE REPAIR SHOP STATED TO THE CONTACT THAT THEY HAD …
Read full complaint
TL* - THE CONTACT HAS A 1999 DODGE DURANGO AND COMPLAINED ABOUT TWO BALL JOINT FAILURES. AT 50013 MILES CONTACT HAD TO TAKE THE VEHICLE TO HIS LOCAL DEALERSHIP WHO REPLACED THE LOWER RIGHT BALL JOINT. AT 92000 CONTACT TOOK VEHICLE TO ZRUBEK'S FOR A FRONT END ALIGNMENT AND THE REPAIR SHOP STATED TO THE CONTACT THAT THEY HAD TO REPLACE THE TWO UPPER BALL JOINTS, AND TWO INNER TIE RODS. *AK UPDATED 1/29/2007 - *NM
NHTSA ODI #10177858
85,631 miles · Nov 1, 2006
SteeringSuspension
MY 1999 DODGE DURANGO FAILED INSPECTION DUE TO FAILING UPPER AND LOWER BALL JOINTS ON BOTH SIDES OF THE VEHICLE. IN ADDITION, THE FAILURE OF THE BALL JOINTS LED TO THE FAILURE OF THE OUTER TIE RODS ON BOTH SIDES. THE INSPECTOR ADVISED ME TO NOT DRIVE THE VEHICLE UNTIL THE REPAIRS WERE MADE DUE TO THEIR POTENTIAL TO CAUSE A SER…
Read full complaint
MY 1999 DODGE DURANGO FAILED INSPECTION DUE TO FAILING UPPER AND LOWER BALL JOINTS ON BOTH SIDES OF THE VEHICLE. IN ADDITION, THE FAILURE OF THE BALL JOINTS LED TO THE FAILURE OF THE OUTER TIE RODS ON BOTH SIDES. THE INSPECTOR ADVISED ME TO NOT DRIVE THE VEHICLE UNTIL THE REPAIRS WERE MADE DUE TO THEIR POTENTIAL TO CAUSE A SERIOUS ACCIDENT. *NM
NHTSA ODI #10172349
95,000 miles · Oct 19, 2006
SteeringSuspension
I HAVE A 99 DODGE DURANGO 4X4 WITH A 5.9L ENGINE AND I CONTINUALLY HAVE TO REPLACE THE FRONT TIRES DUE TO EXCESSIVE WEAR FROM THE INSIDE TREAD. I WENT TO GET A FRONT ALIGNMENT AND THE ESTABLISHMENT TOLD ME THAT I WOULD HAVE TO REPLACE ALL THE BALL JOINTS AND STEERING RODS TO BE ABLE TO DO AN ALIGNMENT. THESE HAVE TO BE DEFECTIVE…
Read full complaint
I HAVE A 99 DODGE DURANGO 4X4 WITH A 5.9L ENGINE AND I CONTINUALLY HAVE TO REPLACE THE FRONT TIRES DUE TO EXCESSIVE WEAR FROM THE INSIDE TREAD. I WENT TO GET A FRONT ALIGNMENT AND THE ESTABLISHMENT TOLD ME THAT I WOULD HAVE TO REPLACE ALL THE BALL JOINTS AND STEERING RODS TO BE ABLE TO DO AN ALIGNMENT. THESE HAVE TO BE DEFECTIVE SINCE I KNOW PEOPLE WITH THE SAME ISSUES THAT I HAVE. I HAVE NOT REPAIRED THE PROBLEM SINCE IT IS A EXPENSIVE PROBLEM TO FIX. *NM
NHTSA ODI #10171341
Mileage unknown · Oct 1, 2006
SteeringSuspension
I HAVE A 1999 DODGE DURANGO AND I AM HAVING CRAZY STEERING PROBLEMS. BALL JOINTS AND TIE RODS ARE GONE. I HAVE SEEN RECALL ON 2000- BUT WHY NO 1999. SAME TRUCK, SAME PROBLEM AND I KNOW I AM NOT THE ONLY ONE. *NM
NHTSA ODI #10169705
65,298 miles · Jun 5, 2006
SteeringSuspension
THERE WAS A NOISE COMING FROM THE FRONT END OF THE VEHICLE AT VARIOUS SPEEDS AND TIRE WEAR WAS ABNORMAL. I TOOK THE VEHICLE TO AN INDEPENDENT REPAIR SHOP. UPON INITIAL INSPECTION, THE UPPER AND LOWER CONTROL ARM BALL JOINTS WERE LOOSE AND NEEDED TO BE REPLACED ON BOTH SIDES. THE INNER TIE RODS ALSO HAD TO BE CHANGED DUE TO THE …
Read full complaint
THERE WAS A NOISE COMING FROM THE FRONT END OF THE VEHICLE AT VARIOUS SPEEDS AND TIRE WEAR WAS ABNORMAL. I TOOK THE VEHICLE TO AN INDEPENDENT REPAIR SHOP. UPON INITIAL INSPECTION, THE UPPER AND LOWER CONTROL ARM BALL JOINTS WERE LOOSE AND NEEDED TO BE REPLACED ON BOTH SIDES. THE INNER TIE RODS ALSO HAD TO BE CHANGED DUE TO THE LOOSE BALL JOINTS. THE TOTAL COST OF REPAIRS, EVEN WITH MY MILITARY DISCOUNT WAS $950. THE VEHICLE HAD ONLY 65298 MILES ON THE ODOMETER WHEN IT WAS TAKEN TO THE SHOP. LUCKILY I NOTICED THE PROBLEM BEFORE THE BALL JOINTS SEPARATED AND CAUSED AN ACCIDENT. THIS PROBLEM PUT MY LIFE AND MY FAMILY'S LIFE IN HARMS WAY. 1999 DURANGOS SHOULD HAVE BEEN A PART OF THE RECALL ON BALL JOINTS. THERE IS A NHTSA RECALL CAMPAIGN ID # 04V596000 REGARDING THE UPPER BALL JOINTS. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL. HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. [XXX]. *NM UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #10158994
87,000 miles · Apr 19, 2006
Engine And Engine CoolingPower TrainSteering
DEFECTIVE JOINTS & TIE RODS, FAULTY OIL PUMP, TRANSMISSION SHIFTING PROBLEMS, FAULTY WATER PUMP, BAD ROTORS. *NM
NHTSA ODI #10155694
109,129 miles · Jan 8, 2006
SteeringSuspension
REPLACEMENT OF WORN FRONT END SUSPENSION BALL JOINTS AND TIE ROD END WAS NECESSARY DUE TO DEFECTIVE DESIGN. *NM
NHTSA ODI #10147175
Mileage unknown · Nov 25, 2005
Engine And Engine CoolingSteering
DT: THE CONTACT STATED WHILE DRIVING HEARD A KNOCK IN THE ENGINE. A LOCAL MECHANIC FOUND THE ENGINE THREW A ROD. AS A RESULT, IT NEEDED A NEW ENGINE, TIE ROD, AND SERPENTINE BELT. THE VEHICLE WAS TAKEN TO A DEALERSHIP, AND THEY STATE IT NEEDED A NEW ROD AND CRANKSHAFT. THE MANUFACTURER INSTRUCTED THE DEALERSHIP TO TAKE T…
Read full complaint
DT: THE CONTACT STATED WHILE DRIVING HEARD A KNOCK IN THE ENGINE. A LOCAL MECHANIC FOUND THE ENGINE THREW A ROD. AS A RESULT, IT NEEDED A NEW ENGINE, TIE ROD, AND SERPENTINE BELT. THE VEHICLE WAS TAKEN TO A DEALERSHIP, AND THEY STATE IT NEEDED A NEW ROD AND CRANKSHAFT. THE MANUFACTURER INSTRUCTED THE DEALERSHIP TO TAKE THE ENGINE APART TO LOCATE THE INTERNAL PROBLEMS. THIS HAS NOT BEEN DONE AT THIS TIME, AND NO REPAIRS HAVE BEEN MADE. *AK
NHTSA ODI #10143636
75,536 miles · Oct 25, 2005
SteeringSuspension
VEHICLE FRONT END MADE A CLUNKING NOISE AND FELT LOOSE WHEN DRIVING ON ROUGH ROADS WHICH WAS DETERMINED TO BE CAUSED BY CRACKED AND LOOSE BALL JOINTS. DODGE DEALER REPAIRED SAME BUT REFUSED TO COVER UNDER WARRANTY OR RECALL. DEALER ALSO REPLACED L & R INNER TIE ROD ENDS AND STEERING GEAR, WHICH THEY SAID WERE DAMAGED BY WHEEL P…
Read full complaint
VEHICLE FRONT END MADE A CLUNKING NOISE AND FELT LOOSE WHEN DRIVING ON ROUGH ROADS WHICH WAS DETERMINED TO BE CAUSED BY CRACKED AND LOOSE BALL JOINTS. DODGE DEALER REPAIRED SAME BUT REFUSED TO COVER UNDER WARRANTY OR RECALL. DEALER ALSO REPLACED L & R INNER TIE ROD ENDS AND STEERING GEAR, WHICH THEY SAID WERE DAMAGED BY WHEEL PLAY DUE TO THE BAD BALL JOINTS. OLD PARTS WERE KEPT BY DEALER, AVAILABILITY AT THIS TIME IS UNKNOWN.
NHTSA ODI #10140801
66,006 miles · Oct 18, 2005
SteeringSuspensionCrash
WHILE DRIVING LESS THAN 600 FROM MY HOUSE IN MY 1999 GREEN DODGE DURANGO 4 DOOR THE POWER STEERING WENT OUT CAUSING AN ACCIDENT WITH A PARKED CAR. I HAD THE CAR HAD TO BE TOWED TO THE DODGE DEALERSHIP IN WARREN MICHIGAN I WAS TOLD THAT THE POWER STEERING SEAL BLEW CAUSING THE LOSS OF POWER ASSIST STEERING. THE LOSS OF THIS T…
Read full complaint
WHILE DRIVING LESS THAN 600 FROM MY HOUSE IN MY 1999 GREEN DODGE DURANGO 4 DOOR THE POWER STEERING WENT OUT CAUSING AN ACCIDENT WITH A PARKED CAR. I HAD THE CAR HAD TO BE TOWED TO THE DODGE DEALERSHIP IN WARREN MICHIGAN I WAS TOLD THAT THE POWER STEERING SEAL BLEW CAUSING THE LOSS OF POWER ASSIST STEERING. THE LOSS OF THIS TYPE OF FAILURE AS YOU KNOW MAKES DRIVING HARDER THAT A CAR WITHOUT POWER STEERING AT ALL. I ASK THE DEALERSHIP TO HAVE DCC LOOK INTO THE CAUSE OF THIS FAILURE WHICH CAUSE THE ACCIDENT WITHOUT ANY PRIOR LEAKS OR LOSS OF FLUID. THE INVESTIGATION LETTER STATED THAT A VEHICLE THAT WAS BUILT JUNE 23, 1999 AND HAD 66,006 MILES WOULD HAVE THESE KINDS OF FAILURES. THE VEHICLE WAS INSPECTED LESS THAN 3000 MILES PRIOR WHEN IT WAS TAKEN IN FOR AIR CONDITIONING CORE ISSUES. THE DEALERSHIP DID AN INSPECTION AND FOUND OTHER LEAKS BUT DID NOT FIND ISSUE WITH THE POWER STEERING PUMP. I HAVE LOOKED ALL AROUND THE VEHICLE AND OPERATOR'S MANUAL WHICH DOES NOT HAVE THIS INFORMATION THAT STEERING CAN BE HAMPERED WHEN THE VEHICLE IS OLDER THAN 50K MILES. THE COST OF THE WORK TO GET HE SUSPENSION , BALL JOINTS, TIE RODS , CONTROL ARMS, YOU NAME IT WILL BE JUST LESS THAN $5,000 DOLLARS. DOES DCC KNOW PEOPLE COULD BE INJURED OR KILLED BY THESE KIND OF PROBLEMS. I HOPE THIS WILL NOT GO ON UNFOUND EARS. KEEP UP THE GOOD WORK!!!!! STACY SCICLUNA, WARREN MICHIGAN 586-757-7947 . *NM
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
1999 Dodge Durango Problems, Complaints & Recalls | Skip That Year
Illustration