NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
170 reportsClear category filter129,146 miles · Mar 27, 2010
SteeringSuspension
STEERING PROBLEMS RELATED TO LINKAGE AFFECTED BY BRAKE RESIVOIR LEAKAGE ONTO LINKAGE TO THE GEAR BOX. FLUID ATE RUBBER OFF OF THE "JOINTS" THAT LOOK TO BE LIKE THAT OF A "U-JOINT." THE FIRST TIME WAS A SAFETY ISSUE INVOLVING AN "OVERSTEER" SITUATION AND THE UNDERLYING CONDITION WAS NOT EXPLAINED OR REPAIRED. THE LINKAGE WAS REPL…
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STEERING PROBLEMS RELATED TO LINKAGE AFFECTED BY BRAKE RESIVOIR LEAKAGE ONTO LINKAGE TO THE GEAR BOX. FLUID ATE RUBBER OFF OF THE "JOINTS" THAT LOOK TO BE LIKE THAT OF A "U-JOINT." THE FIRST TIME WAS A SAFETY ISSUE INVOLVING AN "OVERSTEER" SITUATION AND THE UNDERLYING CONDITION WAS NOT EXPLAINED OR REPAIRED. THE LINKAGE WAS REPLACED. ONE YEAR OR SO LATER THE DURANGO BEGAN TO REPEAT THE ABOVE SITUATION ON AN INTERSTATE HIGHWAY AT SPEEDS OF OVER 65 MILES PER HOUR. AGAIN THE LINKAGE WAS REPLACED AND THE MASTER CYLINDER {NOT INCLUDING THE RESIVOIR} WAS REPLACED AT MY EXPENSE DUE TO THE AGE OF MY VEHICLE {OR LACK OF WARRANTY}. THE PROBLEM STILL EXSISTS BECAUSE I HAVE NO JOB TO PAY FOR REPAIRS OR A DIFFERENT VEHICLE. I HAVE REPLACED LINKAGE X2 AND MASTER CYLINDER FOR THIS SITUATION, ALSO HAD AXEL HUBS {SEALED UNITS} FAIL DUE TO DRY BEARING, BOTH SIDES FRONT. OEM REPLACEMENT PARTS BOTH FAILED DUE TO DRY BEARINGS IN LESS THAN 12 MONTHS. THIS ALSO CAUSED A DANGEROUS CONDITION AT HIGHWAY SPEEDS. WOBBLE AND OVERSTEERING CONDITIONS. PRIOR TO THESE PROBLEMS THE REAR SWAY BAR LINKS HAD DISINTEGRATED AND WERE REPLACED. THIS VEHICLE HAS DONE NO OFF ROAD 4X4 ACTION FOR AS LONG AS I HAVE OWNED IT. THANK YOU !!
NHTSA ODI #10322470
134,800 miles · Oct 27, 2009
Steering
CAR AUTO-STOPPED WHILE CONDUCTING DRIVING LESSON FOR MY 15-YEAR-OLD STEPDAUGHTER. WE WERE TRAVELING 40MPH ON A COUNTRY ROAD AT THE TIME. SHE DRIFTED OFF THE SIDE OF THE ROAD, SAID THE STEERING WHEEL WAS STUCK. I TOLD HER TO APPLY THE BRAKES. SHE SAID SHE WAS AND THEY WEREN'T WORKING EITHER. WE WENT THROUGH A STOP SIGN AND W…
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CAR AUTO-STOPPED WHILE CONDUCTING DRIVING LESSON FOR MY 15-YEAR-OLD STEPDAUGHTER. WE WERE TRAVELING 40MPH ON A COUNTRY ROAD AT THE TIME. SHE DRIFTED OFF THE SIDE OF THE ROAD, SAID THE STEERING WHEEL WAS STUCK. I TOLD HER TO APPLY THE BRAKES. SHE SAID SHE WAS AND THEY WEREN'T WORKING EITHER. WE WENT THROUGH A STOP SIGN AND WERE VERY NEARLY T-BONED BY CARS FROM BOTH DIRECTIONS. MY STEPDAUGHTER SENSIBLY DID AS I INSTRUCTED AND PUSHED AS HARD AS POSSIBLE ON THE BRAKE, MANAGED TO STOP THE CAR BEFORE PLUNGING INTO THE RIVER IN FRONT OF US. I HAD BEEN HAVING PROBLEMS WITH THE CAR FOR SIX MONTHS PREVIOUS TO THIS INCIDENT. TWO DIAGNOSTICS REPORTED THAT THE VEHICLE WAS AUTO-STOPPING BUT NOT WHY THIS WAS OCCURRING. A LOCAL MECHANIC SUGGESTED IT WAS PROBABLY THE GAS GAUGE SENSOR IN THE FUEL PUMP WHICH MADE SENSE TO ME BECAUSE EVERYTHING BUT THE GAS GAUGE WORKED WHENEVER THE CAR AUTO-STOPPED. IT WOULD TYPICALLY RESTART WITHIN 15 MINUTES OR SO. I ASSUMED WE HAD SOLVED THE PROBLEM WHEN THE MECHANIC REPLACED THE FUEL PUMP. I KNOW NOW THAT THE FUEL PUMP WAS NOT THE PROBLEM ALTHOUGH I DON'T KNOW WHAT IS WRONG WITH THE CAR. I HAVE RESEARCHED THIS ON THE INTERNET AND FOUND THERE ARE HUNDREDS OF OTHER PEOPLE GOING THROUGH THE SAME DIFFICULTIES WITH 1999 DODGE DURANGOS. MY WIFE, STEPDAUGHTER AND I WERE VERY LUCKY NOT TO HAVE BEEN SERIOUSLY INJURED DURING THE DRIVING LESSON. THIS SITUATION NEEDS TO BE ADDRESSED BEFORE SOMEONE IS HURT (IF THEY HAVEN'T BEEN ALREADY). *TR
NHTSA ODI #10290039
Mileage unknown · Sep 28, 2009
Steering
I OWN A 1999 DURANGO AND A 2001 DAKOTA BOTH HAVE LOOSE INTERMEDIATE SHAFTS. THE STEERING IS VERY LOOSE IN BOTH TRUCKS. I SPOKE WITH MANY OWNERS OF THESE TYPES OF TRUCKS AND ALL HAVE THE SAME PROBLEM MAY CAUSE A SERIOUS ACCIDENT WHEN SOMEONE LOOSES STEERING GOING 55 MPH I THINK WE SHOULD MAKE THIS PROBLEM KNOWN BEFORE SOMEBODY GE…
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I OWN A 1999 DURANGO AND A 2001 DAKOTA BOTH HAVE LOOSE INTERMEDIATE SHAFTS. THE STEERING IS VERY LOOSE IN BOTH TRUCKS. I SPOKE WITH MANY OWNERS OF THESE TYPES OF TRUCKS AND ALL HAVE THE SAME PROBLEM MAY CAUSE A SERIOUS ACCIDENT WHEN SOMEONE LOOSES STEERING GOING 55 MPH I THINK WE SHOULD MAKE THIS PROBLEM KNOWN BEFORE SOMEBODY GETS IN AN ACCIDENT AND GETS SOMEONE KILLED. *TR
NHTSA ODI #10285583
170,000 miles · Jul 20, 2009
Electrical SystemService Brakes, HydraulicSteering
TL*THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE HAD STOPPING ISSUES. WHILE DRIVING 70 MPH, THE VEHICLE STOPPED WITHOUT WARNING. THERE WAS A LOSS OF ALL ELECTRICAL COMPONENTS, POWER STEERING, AND ABS. SHE HAD TO POUR COLD WATER ON THE COMPUTER IN ORDER FOR THE VEHICLE TO RESTART AND WAS ALMOST ST…
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TL*THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE HAD STOPPING ISSUES. WHILE DRIVING 70 MPH, THE VEHICLE STOPPED WITHOUT WARNING. THERE WAS A LOSS OF ALL ELECTRICAL COMPONENTS, POWER STEERING, AND ABS. SHE HAD TO POUR COLD WATER ON THE COMPUTER IN ORDER FOR THE VEHICLE TO RESTART AND WAS ALMOST STRUCK BY A SEMI-TRUCK IN THE PROCESS. THE CONTACT WAS CONCERNED FOR HER SAFETY AND HER LIFE. THE MANUFACTURER WOULD NOT ASSUME ANY LIABILITY FOR THE FAILURES. A DODGE SPECIALIST STATED THAT THIS WAS A FREQUENT ISSUE. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 170,000.
NHTSA ODI #10277500
20,000 miles · Sep 16, 2008
Service Brakes, HydraulicSteeringTiresFire
TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE VEERED TO THE LEFT AND THE POWER ASSIST PULLED TO THE RIGHT. THE CONTACT HEARD A LOUD NOISE AND SMOKE APPEARED UNDER THE HOOD. IN ADDITION, THE VEHICLE WAS NOT RUNNING PROPERLY AND THE BRAKES OVERHEATED WITH A BURNING ODOR. THE CONTACT …
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TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE VEERED TO THE LEFT AND THE POWER ASSIST PULLED TO THE RIGHT. THE CONTACT HEARD A LOUD NOISE AND SMOKE APPEARED UNDER THE HOOD. IN ADDITION, THE VEHICLE WAS NOT RUNNING PROPERLY AND THE BRAKES OVERHEATED WITH A BURNING ODOR. THE CONTACT OBSERVED SEVERE TIRE WEAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE VEHICLE WAS REPAIRED. ON OVER 20 SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR THE SAME ISSUES; HOWEVER, THE FAILURES STILL PERSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 122,000.
NHTSA ODI #10242416
Mileage unknown · Jul 16, 2008
Engine And Engine CoolingSteering
I PURCHASED A 1999 DODGE DURANGO FROM A PRIVATE DEALER LAST YEAR. NOT LONG AFTER THE PURCHASE, WHILE DRIVING THE VEHICLE DOWN THE ROAD AT ABOUT 50 MPH, THE ENGINE SHUT OFF...BARELY ANY BRAKES, UNABLE TO STEER. THIS HAPPENED SEVERAL TIMES AFTER THAT, EVENTUALLY LEADING TO ME NOT DRIVING IT ANYMORE. WHILE RESEARCHING WHAT WAS W…
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I PURCHASED A 1999 DODGE DURANGO FROM A PRIVATE DEALER LAST YEAR. NOT LONG AFTER THE PURCHASE, WHILE DRIVING THE VEHICLE DOWN THE ROAD AT ABOUT 50 MPH, THE ENGINE SHUT OFF...BARELY ANY BRAKES, UNABLE TO STEER. THIS HAPPENED SEVERAL TIMES AFTER THAT, EVENTUALLY LEADING TO ME NOT DRIVING IT ANYMORE. WHILE RESEARCHING WHAT WAS WRONG WITH THE VEHICLE, I CAME ACROSS MANY OTHER PEOPLE WITH THE SAME PROBLEM, SAME MAKE, YEAR AND MODEL VEHICLE. MANY WERE REPORTING THEIR "CLOSE CALLS" WITH MVA'S DUE TO THE ENGINE JUST SHUTTING OFF AND THEM LOSING CONTROL OF THE VEHICLE. THIS IS OBVIOUSLY A WIDE SPREAD AND DANGEROUS PROBLEM, THAT THUS FAR, DODGE HAS FAILED TO RECALL. I, AS WELL AS MANY OTHERS, DO NOT HAVE THE MONEY TO PUT IN TO THE VEHICLE FOR COMPUTER CHANGES AND UNCERTAIN MECHANICAL WORK TO GET OUR VEHICLES IN SAFE OPERATING CONDITION. I BELIEVE IT'S TIME THAT DODGE DO A RECALL AND FIX THIS DANGEROUS PROBLEM. *TR
NHTSA ODI #10234496
Mileage unknown · Feb 22, 2008
Steering
I WAS APPROACHING A RED LIGHT AND WHEN I USED THE BRAKES MY VEHICLE WENT OVER INTO THE RIGHT LANE, WITHOUT WARNING. IT DIDN'T SWERVE OR PULL, IT WENT!!! THERE WAS A VEHICLE IN THE RIGHT LANE AND IF THE DRIVER HAD NOT PAID ATTENTION, I WOULD HAVE HIT THAT VEHICLE. I HAD TO QUICKLY TURN THE WHEEL TO THE LEFT TO REGAIN CONTROL OF …
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I WAS APPROACHING A RED LIGHT AND WHEN I USED THE BRAKES MY VEHICLE WENT OVER INTO THE RIGHT LANE, WITHOUT WARNING. IT DIDN'T SWERVE OR PULL, IT WENT!!! THERE WAS A VEHICLE IN THE RIGHT LANE AND IF THE DRIVER HAD NOT PAID ATTENTION, I WOULD HAVE HIT THAT VEHICLE. I HAD TO QUICKLY TURN THE WHEEL TO THE LEFT TO REGAIN CONTROL OF VEHICLE AND CONSEQUENTLY ENDED UP RUNNING THE RED LIGHT. LUCKILY, I WAS NOT KILLED AT THAT INTERSECTION AND THE DRIVER IN THE RIGHT LANE WAS NOT HURT, TRYING TO SWERVE AND GET OUT OF MY WAY. *TR
NHTSA ODI #10218922
Mileage unknown · Aug 20, 2007
SteeringSuspension
1999 DODGE DURANGO WITH STEERING PROBLEMS CUSTOMER STATES THAT THE CAR ON MANY OCCASIONS HAS HAD PROBLEMS WITH THE STEERING BOX**CC THE CONSUMER STATED ON THE DATE HE PURCHASED THE VEHICLE HE INFORMED THE DEALER OF THE LOOSE STEERING DEFECT AND WAS QUOTED A PRICE OF $2,167 TO ACCOMPLISH THE REPAIRS AND WAS TOLD THAT THE VEHICLE…
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1999 DODGE DURANGO WITH STEERING PROBLEMS CUSTOMER STATES THAT THE CAR ON MANY OCCASIONS HAS HAD PROBLEMS WITH THE STEERING BOX**CC THE CONSUMER STATED ON THE DATE HE PURCHASED THE VEHICLE HE INFORMED THE DEALER OF THE LOOSE STEERING DEFECT AND WAS QUOTED A PRICE OF $2,167 TO ACCOMPLISH THE REPAIRS AND WAS TOLD THAT THE VEHICLE WOULD HAVE ALL NEW COMPONENTS. THE CONSUMER STATED THE STEERING BOXES WERE REPLACED A TOTAL OF 3 TIMES BUT TO NO AVAIL. THE CONSUMER FURTHER STATED THE VEHICLE PULLS TO THE LEFT AND DRIFTS BOTH WAYS BUT WAS INFORMED BY THE DEALER THE ALIGNMENT WAS FINE. THE CONSUMER STATED THE FOREMAN SUSPECTED THE PROBLEM TO BE A FLAT SPOT ON THE FRONT TIRE. THE CONSUMER STATED THE DEALER TEST DROVE THE VEHICLE AND DISCOVERED THE LEFT AND RIGHT UPPER ARMS NEEDED TO BE REPLACED AT THE SUM OF $1,000. THE CONSUMER STATED HE DOES NOT BELIEVE THE VEHICLE IS SAFE. *TR
NHTSA ODI #10201347
70,000 miles · Jul 25, 2007
Steering
TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE MAKING A RIGHT TURN AT 10-20 MPH, THE CONTACT HEARD A CLUNKING NOISE. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CURRENT MILEAGE WAS 78,000 AND FAILURE MILEAGE WAS 70,000.
NHTSA ODI #10197476
107,000 miles · Jan 18, 2007
SteeringSuspension
TL* - THE CONTACT OWNS A 1999 DODGE DURANGO. THE MECHANIC STATED THAT THEY WERE UNABLE TO AUTHORIZE AN ALIGNMENT ON THE VEHICLE UNTIL THE UPPER AND LOWER BALL JOINTS HAD BEEN REPLACED. THE CONTACT HAD NO WARNING THAT THERE WAS A RECALL ON THE UPPER AND LOWER BALL JOINTS. ACCORDING TO THE REPAIR SHOP THIS FAILURE OCCURS FREQUE…
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TL* - THE CONTACT OWNS A 1999 DODGE DURANGO. THE MECHANIC STATED THAT THEY WERE UNABLE TO AUTHORIZE AN ALIGNMENT ON THE VEHICLE UNTIL THE UPPER AND LOWER BALL JOINTS HAD BEEN REPLACED. THE CONTACT HAD NO WARNING THAT THERE WAS A RECALL ON THE UPPER AND LOWER BALL JOINTS. ACCORDING TO THE REPAIR SHOP THIS FAILURE OCCURS FREQUENTLY WITH DODGE DURANGO'S. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED WHILE DRIVING THE VEHICLE. *JB THE DEALER ALSO REPLACED THE INNER TIE ROD ENDS. THE CONSUMER PROVIDED THE INVOICE FOR SERVICE PERFORMED ON VEHICLE. UPDATED 05/21/07*TR
NHTSA ODI #10179084
Official recalls
3May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 2, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA03023 · Upper Ball Joint Separation
Opened Nov 19, 2003 · Closed Feb 11, 2005
Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE03032 · Front Susp. Upper Ball Joint Failure
Opened Jul 16, 2003 · Closed Nov 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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