NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes, Hydraulic complaints
154 reportsClear category filter156,000 miles · Dec 26, 2011
Electrical SystemEngine And Engine CoolingService Brakes, Hydraulic
WHEN DRIVING AT HIGHWAY SPEEDS THE ENGINE WILL SUDDENLY SHUT OFF LOSING POWER STEERING AND BRAKES. AFTER SITTING FOR 10 TO 30 MINUTES IT WILL RESTART AND RUN FOR AN ADDITIONAL DISTANCE UNTIL SHUTTING OFF AND REPEATING THE SAME SYMPTOMS AGAIN. IT WILL SOMETIMES PERFORM NORMALLY FOR DAYS UNTIL ONCE AGAIN QUITTING FOR NO REASON. M…
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WHEN DRIVING AT HIGHWAY SPEEDS THE ENGINE WILL SUDDENLY SHUT OFF LOSING POWER STEERING AND BRAKES. AFTER SITTING FOR 10 TO 30 MINUTES IT WILL RESTART AND RUN FOR AN ADDITIONAL DISTANCE UNTIL SHUTTING OFF AND REPEATING THE SAME SYMPTOMS AGAIN. IT WILL SOMETIMES PERFORM NORMALLY FOR DAYS UNTIL ONCE AGAIN QUITTING FOR NO REASON. MULTIPLE COMPONENTS HAVE BEEN REPLACED WITHOUT CORRECTING THE PROBLEM. DODGE DENIES THERE BEING ANY PROBLEMS WITH THE VEHICLE BUT THERE ARE MANY INSTANCES OF THE SAME CONDITION BEING REPORTED ON INTERNET SITES FROM AROUND THE COUNTRY. *TR
NHTSA ODI #10441274
45,000 miles · Sep 1, 2010
Service Brakes, Hydraulic
1999 DODGE DURANGO SLT / 4WD / 8 CYL 5.9L - VEHICLE MILEAGE 53,712 AS OF 08/31/10; THE FOLLOWING OEM COMPONENTS / PARTS ARE DEFECTIVE / BROKEN / WORN PREMATURELY CAUSING OTHER PARTS / COMPONENTS / SYSTEMS TO FAIL, BRAKE & SHOULD BE RECALLED, SERVICED, REPLACED BY DAIMLER CHRYSLER, LLC AT THEIR EXPENSE (NO WONDER THEY NEEDED BAI…
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1999 DODGE DURANGO SLT / 4WD / 8 CYL 5.9L - VEHICLE MILEAGE 53,712 AS OF 08/31/10; THE FOLLOWING OEM COMPONENTS / PARTS ARE DEFECTIVE / BROKEN / WORN PREMATURELY CAUSING OTHER PARTS / COMPONENTS / SYSTEMS TO FAIL, BRAKE & SHOULD BE RECALLED, SERVICED, REPLACED BY DAIMLER CHRYSLER, LLC AT THEIR EXPENSE (NO WONDER THEY NEEDED BAILOUT $): 6) FRONT BRAKE ROTORS UNDERSIZED FOR GVW CAUSING PREMATURE BRAKE FAILURE / REPLACEMENT & POSSIBLE ACCIDENT. VEHICLE HAS BEEN MAINTAINED W/ ALL SCHEDULED FACTORY SERVICES & OIL CHANGES. *TR
NHTSA ODI #10353239
167,000 miles · May 24, 2010
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING 35-40 MPH,THE CONTACT ENGAGED THE BRAKES BUT THE VEHICLE WOULD NOT STOP. HE CRASHED INTO THE REAR OF THE VEHICLE IN FRONT BUT THERE WAS NO DAMAGE AND NO PERSONAL INJURIES. THE FAILURE OCCURRED MORE FREQUENTLY AND THE ABS LIGHT ILLUMINATED INTERMITTENTLY . THE VEHICLE HAD NO…
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TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING 35-40 MPH,THE CONTACT ENGAGED THE BRAKES BUT THE VEHICLE WOULD NOT STOP. HE CRASHED INTO THE REAR OF THE VEHICLE IN FRONT BUT THERE WAS NO DAMAGE AND NO PERSONAL INJURIES. THE FAILURE OCCURRED MORE FREQUENTLY AND THE ABS LIGHT ILLUMINATED INTERMITTENTLY . THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 167,000. THE CURRENT MILEAGE WAS APPROXIMATELY 168,000.
NHTSA ODI #10331940
145,000 miles · May 20, 2010
Latches/locks/linkagesService Brakes, HydraulicSuspension
I BOUGHT MY 99 DURANGO 3 MONTHS AGO & THE BALL JOINTS ARE POPPING & SOMETHING IN THE REAR IS SQUEAKING LIKE AN OLD MATTRESS & THE BRAKES ALREADY NEED REPLACED & THE AC DOESN'T WORK. MY CONCERN IS THE NUMBER OF COMPLAINTS I HAVE SEEN REGARDING ACCIDENTS FROM THE BALL JOINTS BREAKING & NOT BEING ABLE TO STEER. IF THIS HAS BEEN AN…
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I BOUGHT MY 99 DURANGO 3 MONTHS AGO & THE BALL JOINTS ARE POPPING & SOMETHING IN THE REAR IS SQUEAKING LIKE AN OLD MATTRESS & THE BRAKES ALREADY NEED REPLACED & THE AC DOESN'T WORK. MY CONCERN IS THE NUMBER OF COMPLAINTS I HAVE SEEN REGARDING ACCIDENTS FROM THE BALL JOINTS BREAKING & NOT BEING ABLE TO STEER. IF THIS HAS BEEN AN ON GOING ISSUE WITH VEHICLES THAT HAVE LOW MILEAGE THERE SHOULD BE A RECALL & DODGE PAY FOR THE REPAIRS WHEN PEOPLES LIVES ARE IN DANGER. DO YOU REALLY WANT ANOTHER TOYOTA ISSUE? *TR
NHTSA ODI #10331452
117,000 miles · Jan 31, 2010
Service Brakes, Hydraulic
1999 DODGE DURANGO REAR WHEEL LOCK ON FREEWAY 5 SOUTH OF SAN DIEGO CLOSE TO PALM AVE NO ACCIDENT BUT REALLY CLOSE TO BE ONE THE ABS LIGHT ON MY TRUCK CAME ON COUPLE TIMES CHANGE COUPLE THING LIKE SENSORS AND PROBLEM REMAINS. *TR
NHTSA ODI #10303472
90,000 miles · Dec 16, 2009
Service Brakes, HydraulicInjury
EARLY GENERATION DODGE DURANGO (98-01) HAS ABS PROBLEMS, CAUSING ABS TO SHUT DOWN, LEAVING THE BRAKE PEDAL VERY LOW. I HAVE RESEARCHED THIS TO BE A VERY COMMON PROBLEM AND THE VEHICLE WAS NEVER RECALLED ON THIS. FIX TO PROBLEM SEEMS TO ONLY BE A COMPLETE BRAKE SYSTEM REBUILD, WITH AFTERMARKET PARTS TO FIX THE PROBLEM AND NOT H…
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EARLY GENERATION DODGE DURANGO (98-01) HAS ABS PROBLEMS, CAUSING ABS TO SHUT DOWN, LEAVING THE BRAKE PEDAL VERY LOW. I HAVE RESEARCHED THIS TO BE A VERY COMMON PROBLEM AND THE VEHICLE WAS NEVER RECALLED ON THIS. FIX TO PROBLEM SEEMS TO ONLY BE A COMPLETE BRAKE SYSTEM REBUILD, WITH AFTERMARKET PARTS TO FIX THE PROBLEM AND NOT HAVE IT RETURN AGAIN. I HAVE HEARD THAT SOME PEOPLE HAVE LOST THEIR LIVES DUE TO THIS PROBLEM AND I THINK IT SHOULD BE ADDRESSED EVEN THOUGH THESE VEHICLES ARE OLD, THEY ARE NOT SAFE AND NEED TO BE RECALLED FOR THE OWNERS AND EVERYONE SAFETY AROUND THEM. *TR
NHTSA ODI #10296170
170,000 miles · Jul 20, 2009
Electrical SystemService Brakes, HydraulicSteering
TL*THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE HAD STOPPING ISSUES. WHILE DRIVING 70 MPH, THE VEHICLE STOPPED WITHOUT WARNING. THERE WAS A LOSS OF ALL ELECTRICAL COMPONENTS, POWER STEERING, AND ABS. SHE HAD TO POUR COLD WATER ON THE COMPUTER IN ORDER FOR THE VEHICLE TO RESTART AND WAS ALMOST ST…
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TL*THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE HAD STOPPING ISSUES. WHILE DRIVING 70 MPH, THE VEHICLE STOPPED WITHOUT WARNING. THERE WAS A LOSS OF ALL ELECTRICAL COMPONENTS, POWER STEERING, AND ABS. SHE HAD TO POUR COLD WATER ON THE COMPUTER IN ORDER FOR THE VEHICLE TO RESTART AND WAS ALMOST STRUCK BY A SEMI-TRUCK IN THE PROCESS. THE CONTACT WAS CONCERNED FOR HER SAFETY AND HER LIFE. THE MANUFACTURER WOULD NOT ASSUME ANY LIABILITY FOR THE FAILURES. A DODGE SPECIALIST STATED THAT THIS WAS A FREQUENT ISSUE. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 170,000.
NHTSA ODI #10277500
45,000 miles · Jul 17, 2009
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING LESS THAN 5 MPH, THE BRAKE PEDAL BECAME VERY SOFT AND EXTENDED TO THE FLOORBOARD. THE CONTACT NOTICED BRAKE FLUID LEAKING FROM THE DRIVER'S SIDE OF THE VEHICLE. UPON FURTHER RESEARCH, HE DISCOVERED NHTSA CAMPAIGN ID NUMBER 99V342000; HOWEVER, HIS VIN WAS NOT INCLUDED IN …
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TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING LESS THAN 5 MPH, THE BRAKE PEDAL BECAME VERY SOFT AND EXTENDED TO THE FLOORBOARD. THE CONTACT NOTICED BRAKE FLUID LEAKING FROM THE DRIVER'S SIDE OF THE VEHICLE. UPON FURTHER RESEARCH, HE DISCOVERED NHTSA CAMPAIGN ID NUMBER 99V342000; HOWEVER, HIS VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER REFUSED TO ASSIST WITH ANY REPAIRS SINCE HIS VEHICLE WAS EXCLUDED FROM THE RECALL. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 45,000.
NHTSA ODI #10277147
125,307 miles · Jan 8, 2009
Service Brakes, Hydraulic
WE HAVE HAD A LITANY OF PROBLEMS WITH THE ABS SYSTEM, THE LAST ONE BEING IN OCTOBER 2008. THE MECHANIC REPLACED A SENSOR AND IT WAS FINE UNTIL 1/8/2009. WHILE DRIVING THE CAR THE ABS MOTOR SWITCHED ON AND WOULDN'T TURN OFF, EVEN WITH THE ENGINE OFF. DOBBS AUTO HAD TO DISCONNECT THE UNIT AND TRIED TO ORDER THE NEW MODULE, BUT …
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WE HAVE HAD A LITANY OF PROBLEMS WITH THE ABS SYSTEM, THE LAST ONE BEING IN OCTOBER 2008. THE MECHANIC REPLACED A SENSOR AND IT WAS FINE UNTIL 1/8/2009. WHILE DRIVING THE CAR THE ABS MOTOR SWITCHED ON AND WOULDN'T TURN OFF, EVEN WITH THE ENGINE OFF. DOBBS AUTO HAD TO DISCONNECT THE UNIT AND TRIED TO ORDER THE NEW MODULE, BUT IT BACKORDERED UNTIL JANUARY 30,2009. I NOW HAVE TO DRIVE THE CAR WITHOUT ANY ABS BRAKES AND IT WILL COST OVER $900 TO REPLACE MODULE. SINCE IT IS BACKORDERED THE MECHANIC BELIEVES THAT IS AN INDICATION OF A DEFECT WITH MODULE AND THUS I THINK IT SHOULD BE REPLACES BY DODGE, NO COST TO ME. WHEN I NOTIFIED DODGE THEY TOLD ME ONE OF THEIR MECHANICS WOULD HAVE TO LOOK AT IT. *TR
NHTSA ODI #10254255
106,000 miles · Nov 16, 2008
Service Brakes, Hydraulic
BRAKES FAILED COMPLETELY, PETAL WENT TO THE FLOOR. I INSPECTED FOR CAUSE & DISCOVERED THAT METAL HYDRAULIC BRAKE LINES HAD MASSIVE LEAKS JUST BELOW POWER STEERING PUMP & JUST FORWARD OF REAR DRIVERS SIDE WHEEL. FAILURE APPEARS TO BE DUE TO CORROSION. PROBLEM OCCURRED WHILE PARKING CAR, NO INJURIES OR DAMAGE INVOLVED. I AM DI…
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BRAKES FAILED COMPLETELY, PETAL WENT TO THE FLOOR. I INSPECTED FOR CAUSE & DISCOVERED THAT METAL HYDRAULIC BRAKE LINES HAD MASSIVE LEAKS JUST BELOW POWER STEERING PUMP & JUST FORWARD OF REAR DRIVERS SIDE WHEEL. FAILURE APPEARS TO BE DUE TO CORROSION. PROBLEM OCCURRED WHILE PARKING CAR, NO INJURIES OR DAMAGE INVOLVED. I AM DISCARDING VEHICLE BUT FEEL OBLIGED TO REPORT THIS INCIDENT SINCE I CANNOT IMAGINE A MORE SERIOUS SAFETY FAILURE AND HOPE APPROPRIATE ACTION WILL BE TAKEN TO SAVE LIVES AND PREVENT INJURIES & DAMAGE. *TR
NHTSA ODI #10248952
Official recalls
3May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 2, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA03023 · Upper Ball Joint Separation
Opened Nov 19, 2003 · Closed Feb 11, 2005
Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE03032 · Front Susp. Upper Ball Joint Failure
Opened Jul 16, 2003 · Closed Nov 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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