NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
181 reportsClear category filter10,000 miles · Aug 24, 2006
Engine And Engine CoolingPower Train
CAR STALLS, IDLES ERRATICALLY AND STALLS WHEN FALLS BELOW 500 RPMS. A/C BLOWS HOT AIR WHEN IDLES FALLS BELOW 1000 RPMS. THIS HAS BEEN HAPPENING FOR MONTHS, NO RHYME OR REASON, NO CODES. SOMETIMES SO BAD THAT CAR STALLS AS SOON AS YOU LET OFF OF THE ACCELERATOR TO GO AROUND A CURVE. WHEN WILL A RECALL BE ISSUED? THERE IS OBV…
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CAR STALLS, IDLES ERRATICALLY AND STALLS WHEN FALLS BELOW 500 RPMS. A/C BLOWS HOT AIR WHEN IDLES FALLS BELOW 1000 RPMS. THIS HAS BEEN HAPPENING FOR MONTHS, NO RHYME OR REASON, NO CODES. SOMETIMES SO BAD THAT CAR STALLS AS SOON AS YOU LET OFF OF THE ACCELERATOR TO GO AROUND A CURVE. WHEN WILL A RECALL BE ISSUED? THERE IS OBVIOUSLY A PROBLEM. DODGE NEEDS TO STEP UP TO THE PLATE. DOES SOMEONE HAVE TO DIE BEFORE ITS FIXED? DO A SEARCH ON THE INTERNET. COMPLAINT ARE EVERYWHERE.
NHTSA ODI #10166474
104,000 miles · Jul 25, 2006
Engine And Engine CoolingPower Train
I HAVE E A 1999 5.9 LITER 4X4 DODGE DURANGO. THIS SPRING IT BEGAN TO JUST STALL OUT INTERMITTENTLY. IT WILL TURN OVER BUT NOT CRANK FOR SOMETIME 30 MINUTES BUT THEN SUDDENLY START AND RUN FINE UNTIL IT STALLS AGAIN. IT WILL STALL WHILE DRIVING WITH NO WARNING. IT IS JULY 25TH AND IT HAS BEEN IN THE SHOP ALL SUMMER WITH NO CODES …
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I HAVE E A 1999 5.9 LITER 4X4 DODGE DURANGO. THIS SPRING IT BEGAN TO JUST STALL OUT INTERMITTENTLY. IT WILL TURN OVER BUT NOT CRANK FOR SOMETIME 30 MINUTES BUT THEN SUDDENLY START AND RUN FINE UNTIL IT STALLS AGAIN. IT WILL STALL WHILE DRIVING WITH NO WARNING. IT IS JULY 25TH AND IT HAS BEEN IN THE SHOP ALL SUMMER WITH NO CODES BEING FOUND. I HAVE HAD IT IN 4 SHOPS NOW THE THIRD BEING THE DEALERSHIP AND THEY SAID SOMETHING NO ONE ELSE SAID AND WANTED A TON OF MONEY TO FIX AND I TOOK IT FOR SECOND OPINION AND THEY SAID THE DEALER WAS WRONG. AS IT IS I HAVE ABOUT $1000.00 IN PARTS THAT HAVE BEEN CHANGED TRYING TO FIX THIS AND NOW THEY ARE SAYING IT IS THE PCM. I AM AT MY WITTS END BECAUSE I DO NOT HAVE MY CAR AND IT IS VERY UNSAFE WHEN I DO HAVE IT BECAUSE THERE IS NO WARNING WHEN IT STALLS IT JUST SUDDENLY DIES AND YOU LOOSE STEERING AND BRAKE POWER. IT IS VERY DANGEROUS. I HAVE SEARCHED THE INTERNET AND FOUND TONS OF THE SAME TROUBLES WITH OTHER PEOPLE. I THINK A RECALL IS NEEDED BECAUSE DODGE MUST KNOW OF THIS ISSUE. THE DEALERS ALL WANT DIFFERENT PRICES TO CHANGE THE PCM AND WHEN YOU CALL LOOKING FOR THEM AROUND THE COUNTRY SUPPLIERS SAY THEY CAN NOT KEEP THEM IN STOCK FOR THE DODGES. PLEASE HELP!! *NM
NHTSA ODI #10163379
130,000 miles · Jul 13, 2006
Engine And Engine CoolingFuel System, GasolinePower Train
DT*: THE CONTACT STATED THAT THE ENGINE MALFUNCTIONED IN THE VEHICLE AS EARLY AS JUNE FIRST OF 2005. THE VEHICLE WAS TAKEN TO THE DEALERS AND LEFT WITH THEM FOR ONE WEEK TO UNDER-GO DIAGNOSTIC TESTING. THE DEALER DETERMINED THROUGH THE TESTING THAT THE PROBLEM WAS PERTAINING TO THE FUEL PUMP AND REPLACED THE PART. THE VEHICLE…
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DT*: THE CONTACT STATED THAT THE ENGINE MALFUNCTIONED IN THE VEHICLE AS EARLY AS JUNE FIRST OF 2005. THE VEHICLE WAS TAKEN TO THE DEALERS AND LEFT WITH THEM FOR ONE WEEK TO UNDER-GO DIAGNOSTIC TESTING. THE DEALER DETERMINED THROUGH THE TESTING THAT THE PROBLEM WAS PERTAINING TO THE FUEL PUMP AND REPLACED THE PART. THE VEHICLE BEGAN TO EXPERIENCE MORE PROBLEMS CONCERNING STALLING AND ALL THE WARNING LIGHTS ILLUMINATING. THE VEHICLE WAS TAKEN BACK TO THE DEALERS WHO REPLACED THE WATER PUMP. ONE WEEK LATER, THE VEHICLE EXPERIENCED SIMILAR PROBLEMS INCLUDING WATER DRIPPING FROM THE BOTTOM OF THE MOTOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED GASKET OF THE WATER PUMP. THE VEHICLE STALLED WHILE DRIVING ON THE HIGHWAY DURING MORNING RUSH HOUR TRAVELING AT 30 MPH. IT WAS TOWED TO THE DEALER WHO DETERMINED THAT THE #3 CYLINDER HAD NO COMPRESSION, THE COOLANT WAS COMING OUT OF THE FREEZE PLUG, TRANSMISSION FLUID WAS DRIPPING AND THE MOTOR WAS SHOT. THERE WERE NO FURTHER SERVICES DONE TO THE VEHICLE DUE TO THE EXTENSIVE COSTS.
NHTSA ODI #10162348
54,000 miles · Jun 8, 2006
Power Train
IF YOUR DODGE DURANGO SHUTS DOWN FOR NO REAL REASON IT IS YOUR PCM, DON'T LET THE DEALER TELL YOU DIFFERENT. THIS IS COVERED UNDER EMISSIONS WARRANTY UP TO 80,000 OR AT LEAST IT WAS FOR ME, AND THE DEALER DID NOT WANT TO REPLACE IT, HE HAD ME REPLACE THE ECM AND IT DID NOTHING FOR THE PROBLEM, SO I DEMANDED THEY REPLACE THE PCM…
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IF YOUR DODGE DURANGO SHUTS DOWN FOR NO REAL REASON IT IS YOUR PCM, DON'T LET THE DEALER TELL YOU DIFFERENT. THIS IS COVERED UNDER EMISSIONS WARRANTY UP TO 80,000 OR AT LEAST IT WAS FOR ME, AND THE DEALER DID NOT WANT TO REPLACE IT, HE HAD ME REPLACE THE ECM AND IT DID NOTHING FOR THE PROBLEM, SO I DEMANDED THEY REPLACE THE PCM, I DID MY OWN RESEARCH ON DODGE FORUM. THEY DON'T WANT TO REPLACE THE PCM FIRST BECAUSE IT COSTS THEM NOT YOU, LIKE IT SHOULD COST THEM BECAUSE THEY HAVE A FAULTY PCM PROBLEM THAT THEY DON'T WANT TO ADMIT TO......GOOD LUCK BUT KEEP FIGHTING TO THE PCM. IF YOU WANT TO KNOW MORE FROM ME MY EMAIL IS WKFRIMODIG@HOTMAIL.COM *JB
NHTSA ODI #10159298
87,000 miles · Apr 19, 2006
Engine And Engine CoolingPower TrainSteering
DEFECTIVE JOINTS & TIE RODS, FAULTY OIL PUMP, TRANSMISSION SHIFTING PROBLEMS, FAULTY WATER PUMP, BAD ROTORS. *NM
NHTSA ODI #10155694
40,100 miles · Feb 14, 2006
Power TrainSuspensionVisibility
I'VE BEEN COMPLAINING OF ABNORMAL NOISES COMING FROM MY 1999 DODGE DURANGO SINCE MAY OF 2003, TO 2 DIFFERENT DODGE DEALER SERVICE DEPARTMENTS. THE STEERING IS "LOOSE" AND THE TIRES WEAR UNEVENLY NO MATTER HOW MANY TIMES I HAVE THEM ROTATED. AFTER A VERY SCARY ROAD TRIP WHERE I ALMOST VEERED OFF THE HIGHWAY SEVERAL TIMES, I BRO…
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I'VE BEEN COMPLAINING OF ABNORMAL NOISES COMING FROM MY 1999 DODGE DURANGO SINCE MAY OF 2003, TO 2 DIFFERENT DODGE DEALER SERVICE DEPARTMENTS. THE STEERING IS "LOOSE" AND THE TIRES WEAR UNEVENLY NO MATTER HOW MANY TIMES I HAVE THEM ROTATED. AFTER A VERY SCARY ROAD TRIP WHERE I ALMOST VEERED OFF THE HIGHWAY SEVERAL TIMES, I BROUGHT THE DURANGO TO A PRIVATE MECHANIC. THEY IMMEDIATELY DETECTED THE PROBLEM OF FAULTY BALL JOINTS AND A BAD REAR AXLE AND DIFFERENTIAL. WHEN THE MECHANIC CALLED DODGE TO ORDER PARTS, HE WAS TOLD THAT THIS IS A COMMON PROBLEM WITH DURANGO'S AND THE PARTS WERE IN STOCK. REPAIRS CONSISTED OF NEW UPPER AND LOWER BALL JOINTS, NEW FRONT TIRES (WITH ALIGNMENT) REPAIR AND REBUILD REAR AXLE AND DIFFERENTIAL. THIS WAS ALL PAID FOR BY ME PERSONALLY BECAUSE MY EXTENDED WARRANTY EXPIRED IN JUNE 2005. HOWEVER, I BELIEVE IT WOULD HAVE BEEN COVERED UNDER THE WARRANTY IF IN MAY 2003 THE DODGE MECHANICS WOULD HAVE FIGURED OUT WHAT THE PROBLEMS WERE. *NM THERE WAS A WATER LEAK AT THE RIGHT REAR WINDOW. UPDATED 04/10/06. *JB
NHTSA ODI #10150243
73,286 miles · Nov 12, 2005
Engine And Engine CoolingFuel System, GasolinePower Train
I HAVE A 1999 DODGE DURANGO WITH 73,000 MILES. WE HAD THE TRANSMISSION REPLACED AND OTHER MAJOR REPAIRS DONE TO IT LAST YEAR. SINCE THEN IT HAS GIVEN US NOTHING BUT TROUBLE. THIS CAR IS OUR FAMILY CAR SO WE TRAVEL EVERYWHERE WITH THE KIDS IN THE BACK. IT HAS STALLED AND DIED ON US OFTEN. AT TIMES ON THE FREEWAY IN THE MIDDLE OF …
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I HAVE A 1999 DODGE DURANGO WITH 73,000 MILES. WE HAD THE TRANSMISSION REPLACED AND OTHER MAJOR REPAIRS DONE TO IT LAST YEAR. SINCE THEN IT HAS GIVEN US NOTHING BUT TROUBLE. THIS CAR IS OUR FAMILY CAR SO WE TRAVEL EVERYWHERE WITH THE KIDS IN THE BACK. IT HAS STALLED AND DIED ON US OFTEN. AT TIMES ON THE FREEWAY IN THE MIDDLE OF TRAFFIC AND OTHER TIMES IN THE MIDDLE OF INTERSECTIONS. THE POWER STEERING GOES AND SO DO THE BRAKES. I HAVE BEEN LUCKY SO FAR IN AVOIDING ACCIDENTS. THE MECHANICS CAN NOT FIND OUT WHAT IS WRONG WITH IT SO NOTHING IS DONE ABOUT IT. THE FUEL LINES HAVE BEEN CHECKED AND REPLACED AND SO HAS THE FUEL PUMP AND THE SAME PROBLEM CONTINUES. *JB
NHTSA ODI #10142509
50,000 miles · Sep 7, 2005
Electrical SystemExterior LightingPower Train
IN JANUARY OF 05 HAD TO HAVE BOTH UPPER AND LOWER BALL JOINTS REPLACED, CONTROL ARM, FRONT BRAKES AND NEW TIRES AS A RESULT OF BAD F/E SUSPENSION. NOW TODAY THE SPEED SENSOR (AND I AM HOPING THAT'S IT) HAS GONE OUT ON THE TRANSMISSION. I HAVE HAD TWO WINDOW MOTOR FAILURES, A SUDDEN DROP IN OIL PRESSURE CAUSING THE TRUCK TO STALL…
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IN JANUARY OF 05 HAD TO HAVE BOTH UPPER AND LOWER BALL JOINTS REPLACED, CONTROL ARM, FRONT BRAKES AND NEW TIRES AS A RESULT OF BAD F/E SUSPENSION. NOW TODAY THE SPEED SENSOR (AND I AM HOPING THAT'S IT) HAS GONE OUT ON THE TRANSMISSION. I HAVE HAD TWO WINDOW MOTOR FAILURES, A SUDDEN DROP IN OIL PRESSURE CAUSING THE TRUCK TO STALL AND THERE IS SOMETHING WRONG WITH THE ELECTRICAL SYSTEM. THERE HAVE BEEN MANY COMPLAINTS IN REGARDS TO THESE FAILURES AND THE DODGE DURANGO AND ALTHOUGH THEY HAVE RECALLED OTHER DODGE TRUCKS FOR THESE ISSUES - THEY HAVE YET TO HAVE RECALLED THE 1999. I HAVE CONTACTED DODGE SINCE JANUARY OF THIS YEAR REGARDING THIS ISSUE AND THEY RESPONDED TELLING ME THAT THEY HADN'T HAD ENOUGH COMPLAINTS TO ISSUE A RECALL. I FIND THIS HARD TO BELIEVE SEEING ALL THE COMPLAINTS MADE TO NHTSA AND TO CONSUMER AFFAIRS IN REGARDS TO THIS YEAR AND MODEL. I ALSO BELIEVE THAT THE DODGE DEALER I BOUGHT THIS TRUCK FROM (USED) SOLD IT TO ME KNOWING OF THESE PROBLEMS - ALTHOUGH THIS I DOUBT I COULD EVER PROVE. I AM THANKFUL THAT THE FRONT WHEELS STAYED ON AS LONG AS THEY DID AS I HAVE READ OF THE BALL JOINT ISSUE CAUSING WHEEL SEPARATION. THIS COULD HAVE BEEN A DEADLY SITUATION FOR MY FAMILY (4 SMALL CHILDREN - WE RELY ON THIS AS OUR ONLY TRANSPORTATION) AND I HOPE THAT THE PROBLEM IS FIXED BUT HAVE SERIOUS DOUBTS. *NM
NHTSA ODI #10135497
67,980 miles · Jun 14, 2005
Power Train
TRANSMISSION NOT SHIFTING RIGHT, ENGINE REVING TO HIGH. TRANSMISSION HAD TO B TRANSMISSION WENT OUT 2ND GEAR BAD NOT SHIFTING RIGHT. TRANSMISSION HAD TO BE REBUILT, THIS CAR HAD ONLY 67000 MILES ON IT. TRANSMISSION WAS SERVICED AT 35000 MILES NEVER HAD TROUBLE BEFORE.I THINK TRANSMISSION …
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TRANSMISSION NOT SHIFTING RIGHT, ENGINE REVING TO HIGH. TRANSMISSION HAD TO B TRANSMISSION WENT OUT 2ND GEAR BAD NOT SHIFTING RIGHT. TRANSMISSION HAD TO BE REBUILT, THIS CAR HAD ONLY 67000 MILES ON IT. TRANSMISSION WAS SERVICED AT 35000 MILES NEVER HAD TROUBLE BEFORE.I THINK TRANSMISSION SHOULD HOLDUP LONGER THAN THIS. ALSO CAR HAR IDLE PROBLEM WHEN ENGINE IS WARM AFTER RESTART, WHEN COMING TO A STOP AT REDLIGHT CAR IDLES RUFF ACTS LIKE IT WANTS TO DIE. WHEN DRIVING MORE SMOOTHS OUT, RUNS FINE THEN? THIS CAR HAS ALWAYS BEEN SERVICED ON TIME! LAST YEAR WAS IN TO DEALER TWICE FOR HARD START & IDLE PROBLEMS! SPENT OVER $500.00 FOR AIR IDLE SPEED PART & R THROTTLE POSLOCH! SEEMS TO ME COMPUTOR PARTS SHOULD HOLDUP LONGER! T
NHTSA ODI #10125219
65,000 miles · May 23, 2005
Power TrainSuspension
DT: CONSUMER STATES: THE UPPER AND LOWER BALL JOINTS ON THE FRONT END ON BOTH SIDES ARE COMPLETELY GONE. VEHICLE SHAKES AND RATTLES UNCONTROLLABLY. BOUGHT USED A YEAR AND HALF AGO, ALSO, THE U JOINTS WERE REPLACED 2 WEEKS AFTER PURCHASE. HAVE TO HAVE BOTH HANDS ON THE WHEEL TO CONTROL. TALKED TO CHRYSLER , AND THEY RECOGNI…
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DT: CONSUMER STATES: THE UPPER AND LOWER BALL JOINTS ON THE FRONT END ON BOTH SIDES ARE COMPLETELY GONE. VEHICLE SHAKES AND RATTLES UNCONTROLLABLY. BOUGHT USED A YEAR AND HALF AGO, ALSO, THE U JOINTS WERE REPLACED 2 WEEKS AFTER PURCHASE. HAVE TO HAVE BOTH HANDS ON THE WHEEL TO CONTROL. TALKED TO CHRYSLER , AND THEY RECOGNIZED THERE WAS A PROBLEM, AND WILL PAY FOR UPPER BALL JOINTS, CONSUMER WILL HAV ETO PAY FOR LOWER JOINTS AND LABOR.*AK
NHTSA ODI #10121932
Official recalls
3May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 2, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA03023 · Upper Ball Joint Separation
Opened Nov 19, 2003 · Closed Feb 11, 2005
Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE03032 · Front Susp. Upper Ball Joint Failure
Opened Jul 16, 2003 · Closed Nov 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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