NHTSA owner reports · September 18, 2026 snapshot.
Fuel System, Gasoline complaints
29 reportsClear category filter161,159 miles · Jun 26, 2013
Fuel System, Gasoline
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT THE FUEL STRAP BECAME FRACTURED. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS TOLD THERE WAS A RECALL FOR THE FUEL STRAPS. THE CONTACT SPOKE WITH THE MANUFACTURER REGARDING NHTSA CAMPAIGN ID NUMBER: 99V342 (FUEL SYSTEM, GASOLINE), BUT THE CONTACT WAS TOLD T…
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TL* THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT THE FUEL STRAP BECAME FRACTURED. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS TOLD THERE WAS A RECALL FOR THE FUEL STRAPS. THE CONTACT SPOKE WITH THE MANUFACTURER REGARDING NHTSA CAMPAIGN ID NUMBER: 99V342 (FUEL SYSTEM, GASOLINE), BUT THE CONTACT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 161,159. *TR
NHTSA ODI #10521892
154,000 miles · Apr 9, 2012
Electrical SystemEngine And Engine CoolingFuel System, Gasoline
VEHICLE DIES AT STOP LIGHT. I PUSH IT TO THE SIDE OF THE ROAD TO INVESTIGATE. VEHICLE ENGINE CRANKS BUT DOESN'T FIRE. ON ODOMETER DISPLAY IT SAYS NO BUS. FUEL PUMP NOT COMING ON WHEN IGNITION IS TURNED ON . I WALK TO PARTS STORE AND BUY FUEL PUMP RELAY ,OR CIRCUIT BREAKER. PUT IT IN , FUEL PUMP COMES ON ENGINE STARTS . WIFE …
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VEHICLE DIES AT STOP LIGHT. I PUSH IT TO THE SIDE OF THE ROAD TO INVESTIGATE. VEHICLE ENGINE CRANKS BUT DOESN'T FIRE. ON ODOMETER DISPLAY IT SAYS NO BUS. FUEL PUMP NOT COMING ON WHEN IGNITION IS TURNED ON . I WALK TO PARTS STORE AND BUY FUEL PUMP RELAY ,OR CIRCUIT BREAKER. PUT IT IN , FUEL PUMP COMES ON ENGINE STARTS . WIFE IS DRIVING IT TWO DAYS LATER . VEHICLE DIES IN BUSY INTERSECTION . NICE PEOPLE PUSH HER OFF THE ROAD WAY. SHE CALLS ME , I TELL HER TO TAKE CIRCUIT BREAKER TO PARTS STORE AND GET NEW ONE. SHE REPLACES BREAKER ,SHE'S ON THE ROAD AGAIN. SO NOW I DO SOME READING FIND OUT CIRCUIT BREAKERS JUST GET HOT STOP WORKING , COOL DOWN AND WORK AGAIN. SO SOME THING IS DRAWING TOO MUCH CURRENT. REPLACE THE FUEL PUMP AND FILTER , BIG PAIN IN THE YOU KNOW WHAT. VEHICLE DIES TWO DAYS LATER. NICE MAN PULLS ME OFF THE ROAD. I LEAVE VEHICLE SIT FOR AN HOUR . VEHICLE STARTS BACK UP. SO I JUST GO ON VEHICLE DIES ON ME ALL THE TIME. FAST FOOD LINES ,BUSY INTERSECTIONS, IT DIES EVERY WHERE , EVERY TEMP. I DON'T LET MOMMY DRIVE IT ANYMORE. I DON'T TRUST IT TO CARRY MY BABY ANYMORE. I CANT SELL IT . I HAVE READ ABOUT PEOPLE HAVING SAME EXACT PROBLEMS . THEY SAY REPLACE FUEL PUMP ,DID IT. REPLACE COMPUTER , DID THAT. SEVERAL YEARS AGO DEALER SHIP PUT NEW COMPUTER IN COST ME $1200. ALL FOR A PROBLEM SIMILAR TO THIS ONE. VEHICLE DIED AT STOP LIGHTS , BUT STARTED UP RIGHT AWAY. I HAVE REPLACED SO MANY PARTS , EVERY THING IS NEW. I CANT TRUST IT . ITS VERY UNSAFE . I CANT KNOWINGLY SELL IT TO SOME BODY. THANKS DODGE. *TR
NHTSA ODI #10454553
100,000 miles · Aug 3, 2010
Electrical SystemFuel System, Gasoline
I HAVE A DODGE DURANGO 1999 IT KEEPS ON DYING FOR NO REASON SOMETIMES IT STARTS BACK UP IN 15 MINUTES OR SO BUT THERE ARE TIMES WHEN IT DOESN'T START AT ALL UNTIL THE NEXT DAY, I CHANGE THE GS PUMP THREE DIFFERENT SENSORS MORE THAN ONCE EACH TOOK IT TO DIFFERENT SHOPS THEY ALWAYS CHANGE THE SAME THINGS IT SHOWS THAT IS ON EMPTY …
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I HAVE A DODGE DURANGO 1999 IT KEEPS ON DYING FOR NO REASON SOMETIMES IT STARTS BACK UP IN 15 MINUTES OR SO BUT THERE ARE TIMES WHEN IT DOESN'T START AT ALL UNTIL THE NEXT DAY, I CHANGE THE GS PUMP THREE DIFFERENT SENSORS MORE THAN ONCE EACH TOOK IT TO DIFFERENT SHOPS THEY ALWAYS CHANGE THE SAME THINGS IT SHOWS THAT IS ON EMPTY (NO GAS) WHEN IT DOES HAVE GAS IT ALSO SHOWS THE NO BUS LIGHT IM FRUSTRATE IT I I'VE SPEND SO MUCH MONEY ON IT AND I DEPEND ON IT TO GET ME AND MY 7 MONTH OLD BABY AROUND THE PROBLEM STARTED ABOUT 6 MONTHS AGO PLEASE HELP. DODGE REALLY NEEDS TO DO SOMETHING ABOUT THIS BECAUSE THIS IS A BIG PROBLEM THAT HASN'T HAPPENED TO ONE OR TWO PEOPLE THERE ARE HUNDREDS OUT THERE PLUS THE ONES THAT HAVEN'T SAID ANYTHING. *TR
NHTSA ODI #10346990
76,300 miles · Jul 1, 2010
Fuel System, Gasoline
MY 1999 DODGE DURANGO HAS A LEAKING GAS LINE HOSE THAT GOES TO THE FUEL TANK. THE COMPLAINT I HAVE IS THAT I CHECKED WITH 2 DODGE DEALERSHIPS AND BOTH TOLD ME THAT THE HOSES WERE NOT AVAILABLE AND NOT MADE ANYMORE. THE ONE THAT IS LEAKING IS THE FILLER HOSE THAT IS 14" LONG AND HAS A 1" I.D. IT LOOKS LIKE IT HAS BEEN RUBBING AGA…
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MY 1999 DODGE DURANGO HAS A LEAKING GAS LINE HOSE THAT GOES TO THE FUEL TANK. THE COMPLAINT I HAVE IS THAT I CHECKED WITH 2 DODGE DEALERSHIPS AND BOTH TOLD ME THAT THE HOSES WERE NOT AVAILABLE AND NOT MADE ANYMORE. THE ONE THAT IS LEAKING IS THE FILLER HOSE THAT IS 14" LONG AND HAS A 1" I.D. IT LOOKS LIKE IT HAS BEEN RUBBING AGAINST SOMETHING AND IS GETTING GOUGED UP AND NOW HAS A HOLE IN IT. I HAVE CHECK WITH AUTO PARTS PLACES AND WAS TOLD THAT THIS IS NOT A COMMON GAS LINE FILLER HOSE. I KNOW THE VEHICLE IS OVER 7 YRS OLD, BUT ONLY HAVE 76500 MILES ON IT. I ASK ONE DEALERSHIP WHAT WAS I SUPPOSED TO DO, JUNK MY VEHICLE, AND HE SAID YES THAT SOUNDS LIKE A GOOD IDEA. PLEASE HELP. I WOULD ALSO LIKE TO FIND OUT IF THERE ARE ANY OTHER PEOPLE THAT ARE HAVING THE SAME PROBLEM, AND ANY OTHER RECALLS. THIS SUV WAS BOUGHT BY MY SON, NEW IN 1999, AND I PURCHASED IT FROM HIM IN 12/2004 WITH 50,000 MILES ON IT. *TR
NHTSA ODI #10340882
151,000 miles · May 1, 2009
Fuel System, Gasoline
VEHICLE SHUTS OFF WITHOUT WARNING, NO EVENTS LEADING UP TO FAILURE. OCCURRENCE NOT CLEAR AT THIS TIME BUT IT'S FREQUENT. FUEL PUMP REPLACED AND CHECKED FOR LOOSE WIRES. *TR
NHTSA ODI #10267497
55,000 miles · Jun 17, 2008
Electrical SystemEngine And Engine CoolingFuel System, Gasoline
MY DODGE DURANGO (1999) STARTED STALLING AT RANDOM TIMES TWO SUMMERS AGO. IT TOOK ME MANY TRIPS TO THE DEALER AND ALOT OF RESEARCH ON THE INTERNET AND A YELL FEST WITH THE DODGE FIELD REP. BUT I GOT IT FIXED. THEY HAD NO IDEA WHAT WAS WRONG WITH IT, IT IS THE PCM(POWER CONTROL MODULE).....FINALLY CONVINCED THEM THEY DIDN'T WANT …
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MY DODGE DURANGO (1999) STARTED STALLING AT RANDOM TIMES TWO SUMMERS AGO. IT TOOK ME MANY TRIPS TO THE DEALER AND ALOT OF RESEARCH ON THE INTERNET AND A YELL FEST WITH THE DODGE FIELD REP. BUT I GOT IT FIXED. THEY HAD NO IDEA WHAT WAS WRONG WITH IT, IT IS THE PCM(POWER CONTROL MODULE).....FINALLY CONVINCED THEM THEY DIDN'T WANT A LAWSUIT ON THEIR HANDS IF MY FAMILY WAS KILLED DUE TO THIS MAJOR DEFECT IN DURANGOS, MAINLY 1999 FROM WHAT I HAVE READ. PCM REPLACED, NO PROBLEMS WITH STALLING SINCE. *TR
NHTSA ODI #10231309
104,000 miles · Jun 1, 2008
Fuel System, Gasoline
99 DODGE DURANGO / TRUCK KEEPS SHUTTING OFF WHEN IT IS HOT OUTSIDE,OR I DRIVE MORE THEN 10 MILES IF IT OVER 90 DEGREASE AND 40 MILES IF IT UNDER THE MOTOR RUNS AT NORMAL TEMP HAD IT CHECKED AND NO ONE CAN TELL ME WHAT IS WRONG NOTHING COME UP ON THE COMP. PLEASE HELP I'M AT THE POINT IF I CAN'T FIX IT THE TRUCK IS GOING IN TO LA…
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99 DODGE DURANGO / TRUCK KEEPS SHUTTING OFF WHEN IT IS HOT OUTSIDE,OR I DRIVE MORE THEN 10 MILES IF IT OVER 90 DEGREASE AND 40 MILES IF IT UNDER THE MOTOR RUNS AT NORMAL TEMP HAD IT CHECKED AND NO ONE CAN TELL ME WHAT IS WRONG NOTHING COME UP ON THE COMP. PLEASE HELP I'M AT THE POINT IF I CAN'T FIX IT THE TRUCK IS GOING IN TO LAKE MEAD. *TR
NHTSA ODI #10229436
Mileage unknown · Jun 24, 2007
Fuel System, GasolineService Brakes, HydraulicSuspension
ABS LIGHT & BRAKE WARNING LIGHTS COME ON INTERMITTENTLY WHILE DRIVING, WHEN LIGHTS WERE ON BRAKES WERE TOUCHY. AND FORGET TRYING TO SLOW OR STOP WHEN IT'S RAINING. FRONT DRIVER SIDE CONTROL ARMS, BALL JOINTS, AND BUSHINGS REPLACED. UPPER AND LOWER A-ARM BUSHINGS HAVE BEEN REPLACED SEVERAL TIMES DUE TO NOISE IN FRONT END. DODGE …
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ABS LIGHT & BRAKE WARNING LIGHTS COME ON INTERMITTENTLY WHILE DRIVING, WHEN LIGHTS WERE ON BRAKES WERE TOUCHY. AND FORGET TRYING TO SLOW OR STOP WHEN IT'S RAINING. FRONT DRIVER SIDE CONTROL ARMS, BALL JOINTS, AND BUSHINGS REPLACED. UPPER AND LOWER A-ARM BUSHINGS HAVE BEEN REPLACED SEVERAL TIMES DUE TO NOISE IN FRONT END. DODGE DEALER COULD NOT DIAGNOSE THIS NOISE OR ANY PROBLEM WHEN WE TOOK IT TO THEM. AFTER TWO DAYS OF IT SITTING AT THE DEALER WE MYSTERIOUSLY HAD A BADLY LEAKING WATER PUMP. WHEN WE DECIDED NOT TO HAVE THE DEALER COMPLETE THE REPAIR THEY MADE US PAY THEM A DIAGNOSTIC FEE OF $78.00! TWO SETS OF BRAND NEW BRAKES SQUEAKED ANNOYINGLY AFTER REPEATED ATTEMPTS AT LUBRICATION AND CLEANING, ROTORS NOW NEED REPLACING. REAR PASSENGER, & FRONT DRIVER POWER WINDOW MOTORS REPLACED, TWICE FOR THE REAR ONE. BAD BRAKES & BAD SUSPENSION DID NOT MIX WELL WHEN YOU'RE A MOTHER OF FOUR VERY ACTIVE KIDS. SOMETIMES I WAS SCARED TO DRIVE . THE COST HAS BECOME RIDICULOUS AND AT TIMES UNREASONABLE. *AK
NHTSA ODI #10194094
Mileage unknown · Jan 18, 2007
Fuel System, Gasoline
TL*- THE CONTACT STATED THAT HER 1999 DODGE DURANGO STALLS WHILE DRIVING, OR AT A STOP. THE CONTACT STATED THAT USUALLY WHILE DRIVING AT ANY SPEED THE VEHICLE WILL STALL. THE CONTACT STATED THAT SHE TOOK THE VEHICLE TO THE DEALERSHIP ON 07/13/06 AND THEY TOLD THE CONTACT THAT THE VEHICLE WAS STALLING BECAUSE IT NEEDED TO HAV…
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TL*- THE CONTACT STATED THAT HER 1999 DODGE DURANGO STALLS WHILE DRIVING, OR AT A STOP. THE CONTACT STATED THAT USUALLY WHILE DRIVING AT ANY SPEED THE VEHICLE WILL STALL. THE CONTACT STATED THAT SHE TOOK THE VEHICLE TO THE DEALERSHIP ON 07/13/06 AND THEY TOLD THE CONTACT THAT THE VEHICLE WAS STALLING BECAUSE IT NEEDED TO HAVE THE IDLE MODULE REPLACED. THE CONTACT STATED THAT THE VEHICLE STARTED STALLING AGAIN 5 DAYS AFTER THE REPAIR WAS COMPLETED. THE CONTACT TOOK VEHICLE BACK TO DEALERSHIP AGAIN AND WAS TOLD THAT SHE NEEDED TO HAVE THE FUEL MODULE REPLACE. THE CONTACT STATED THAT SHE HAD THE FUEL MODULE REPLACE ON 09/28/06. THE CONTACT STATED THAT SHE IS HAVING THE SAME PROBLEMS AGAIN AND THE DEALERSHIP HAVE NOT BEEN ABLE TO FIND ANYTHING WRONG WITH HER VEHICLE. *JB
NHTSA ODI #10179078
130,000 miles · Jul 13, 2006
Engine And Engine CoolingFuel System, GasolinePower Train
DT*: THE CONTACT STATED THAT THE ENGINE MALFUNCTIONED IN THE VEHICLE AS EARLY AS JUNE FIRST OF 2005. THE VEHICLE WAS TAKEN TO THE DEALERS AND LEFT WITH THEM FOR ONE WEEK TO UNDER-GO DIAGNOSTIC TESTING. THE DEALER DETERMINED THROUGH THE TESTING THAT THE PROBLEM WAS PERTAINING TO THE FUEL PUMP AND REPLACED THE PART. THE VEHICLE…
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DT*: THE CONTACT STATED THAT THE ENGINE MALFUNCTIONED IN THE VEHICLE AS EARLY AS JUNE FIRST OF 2005. THE VEHICLE WAS TAKEN TO THE DEALERS AND LEFT WITH THEM FOR ONE WEEK TO UNDER-GO DIAGNOSTIC TESTING. THE DEALER DETERMINED THROUGH THE TESTING THAT THE PROBLEM WAS PERTAINING TO THE FUEL PUMP AND REPLACED THE PART. THE VEHICLE BEGAN TO EXPERIENCE MORE PROBLEMS CONCERNING STALLING AND ALL THE WARNING LIGHTS ILLUMINATING. THE VEHICLE WAS TAKEN BACK TO THE DEALERS WHO REPLACED THE WATER PUMP. ONE WEEK LATER, THE VEHICLE EXPERIENCED SIMILAR PROBLEMS INCLUDING WATER DRIPPING FROM THE BOTTOM OF THE MOTOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED GASKET OF THE WATER PUMP. THE VEHICLE STALLED WHILE DRIVING ON THE HIGHWAY DURING MORNING RUSH HOUR TRAVELING AT 30 MPH. IT WAS TOWED TO THE DEALER WHO DETERMINED THAT THE #3 CYLINDER HAD NO COMPRESSION, THE COOLANT WAS COMING OUT OF THE FREEZE PLUG, TRANSMISSION FLUID WAS DRIPPING AND THE MOTOR WAS SHOT. THERE WERE NO FURTHER SERVICES DONE TO THE VEHICLE DUE TO THE EXTENSIVE COSTS.
NHTSA ODI #10162348
Official recalls
3May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 2, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA03023 · Upper Ball Joint Separation
Opened Nov 19, 2003 · Closed Feb 11, 2005
Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE03032 · Front Susp. Upper Ball Joint Failure
Opened Jul 16, 2003 · Closed Nov 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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