NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
281 reportsClear category filter124,000 miles · Sep 13, 2006
Engine And Engine CoolingPower Train
I PURCHASED A 1999 DURANGO IN JAN OF 2000. I HAVE HAD NUMEROUS PROBLEMS INCLUDING REBUILDING THE TRANSMISSION. MY BIGGEST COMPLAINT IS THE ENGINE SLUDGE AND SPARK KNOCK. I HAVE HAD THE OIL PUMP AND SCREEN REPLACED TWICE AS WELL AS THE UPPER INTAKE GASKETS. IT IS MY UNDERSTANDING THAT THE UPPER INTAKE GASKETS LEAK INTERNALLY CAUS…
Read full complaint
I PURCHASED A 1999 DURANGO IN JAN OF 2000. I HAVE HAD NUMEROUS PROBLEMS INCLUDING REBUILDING THE TRANSMISSION. MY BIGGEST COMPLAINT IS THE ENGINE SLUDGE AND SPARK KNOCK. I HAVE HAD THE OIL PUMP AND SCREEN REPLACED TWICE AS WELL AS THE UPPER INTAKE GASKETS. IT IS MY UNDERSTANDING THAT THE UPPER INTAKE GASKETS LEAK INTERNALLY CAUSING OIL CONSUMPTION, SPARK KNOCK, AND EVENTUALLY OIL SLUDGE AND ENGINE FAILURE. CHRYSLER SHOULD DO SOMETHING ABOUT THE THOUSANDS OF VEHICLES THAT ARE EXPERIENCING THESE ISSUES. *JB
NHTSA ODI #10168118
112,000 miles · Sep 8, 2006
Engine And Engine Cooling
DT*: THE CONTACT STATED WHILE DRIVING 30 MPH IN 80 DEGREE WEATHER, THE VEHICLE COMPLETELY SHUT OFF, ACCOMPANIED BY A WARNING LIGHT ON THE INSTRUMENT PANEL WHICH READ "NO BUS". THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD, WHERE IT SAT TO COOL DOWN. THE VEHICLE HAD PREVIOUSLY BEEN TAKEN TO A SERVICE DEALER FOR THE SAME ISSU…
Read full complaint
DT*: THE CONTACT STATED WHILE DRIVING 30 MPH IN 80 DEGREE WEATHER, THE VEHICLE COMPLETELY SHUT OFF, ACCOMPANIED BY A WARNING LIGHT ON THE INSTRUMENT PANEL WHICH READ "NO BUS". THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD, WHERE IT SAT TO COOL DOWN. THE VEHICLE HAD PREVIOUSLY BEEN TAKEN TO A SERVICE DEALER FOR THE SAME ISSUE. THE DEALER WAS UNABLE TO DETERMINE THE PROBLEM.
NHTSA ODI #10167684
108,750 miles · Sep 6, 2006
Electrical SystemEngine And Engine Cooling
VEHICLE SHUTS DOWN WITHOUT WARNING. WHILE DRIVING DOWN THE ROAD, ON THE INTERSTATE OR CITY STREET THE VEHICLE LOOSES POWER TO THE FUEL PUMP & FUEL GAGE AND SHUTS DOWN. THIS HAPPENED TO ME NUMEROUS TIMES BEFORE THE MECHANICS COULD FIX THE PROBLEM. LUCKILY I LIVE IN A TOWN WITH VERY LITTLE TRAFFIC AND THIS DID NOT RESULT IN ANY TR…
Read full complaint
VEHICLE SHUTS DOWN WITHOUT WARNING. WHILE DRIVING DOWN THE ROAD, ON THE INTERSTATE OR CITY STREET THE VEHICLE LOOSES POWER TO THE FUEL PUMP & FUEL GAGE AND SHUTS DOWN. THIS HAPPENED TO ME NUMEROUS TIMES BEFORE THE MECHANICS COULD FIX THE PROBLEM. LUCKILY I LIVE IN A TOWN WITH VERY LITTLE TRAFFIC AND THIS DID NOT RESULT IN ANY TRAFFIC ACCIDENT, THE DEALERSHIP REPLACED THE TIMER MODULE & COMPUTER AT A COST OF $1,200.00. I HAVE HAD THE CAR BACK FOR FOUR DAYS AND THE PROBLEM HAS NOT RECURRED. *NM
NHTSA ODI #10167458
10,000 miles · Aug 24, 2006
Engine And Engine CoolingPower Train
CAR STALLS, IDLES ERRATICALLY AND STALLS WHEN FALLS BELOW 500 RPMS. A/C BLOWS HOT AIR WHEN IDLES FALLS BELOW 1000 RPMS. THIS HAS BEEN HAPPENING FOR MONTHS, NO RHYME OR REASON, NO CODES. SOMETIMES SO BAD THAT CAR STALLS AS SOON AS YOU LET OFF OF THE ACCELERATOR TO GO AROUND A CURVE. WHEN WILL A RECALL BE ISSUED? THERE IS OBV…
Read full complaint
CAR STALLS, IDLES ERRATICALLY AND STALLS WHEN FALLS BELOW 500 RPMS. A/C BLOWS HOT AIR WHEN IDLES FALLS BELOW 1000 RPMS. THIS HAS BEEN HAPPENING FOR MONTHS, NO RHYME OR REASON, NO CODES. SOMETIMES SO BAD THAT CAR STALLS AS SOON AS YOU LET OFF OF THE ACCELERATOR TO GO AROUND A CURVE. WHEN WILL A RECALL BE ISSUED? THERE IS OBVIOUSLY A PROBLEM. DODGE NEEDS TO STEP UP TO THE PLATE. DOES SOMEONE HAVE TO DIE BEFORE ITS FIXED? DO A SEARCH ON THE INTERNET. COMPLAINT ARE EVERYWHERE.
NHTSA ODI #10166474
92,121 miles · Aug 23, 2006
Engine And Engine Cooling
DT*: THE CONTACT STATED THE VEHICLE STALLED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO COULD NOT DUPLICATE THE PROBLEM.
NHTSA ODI #10166378
104,000 miles · Jul 25, 2006
Engine And Engine CoolingPower Train
I HAVE E A 1999 5.9 LITER 4X4 DODGE DURANGO. THIS SPRING IT BEGAN TO JUST STALL OUT INTERMITTENTLY. IT WILL TURN OVER BUT NOT CRANK FOR SOMETIME 30 MINUTES BUT THEN SUDDENLY START AND RUN FINE UNTIL IT STALLS AGAIN. IT WILL STALL WHILE DRIVING WITH NO WARNING. IT IS JULY 25TH AND IT HAS BEEN IN THE SHOP ALL SUMMER WITH NO CODES …
Read full complaint
I HAVE E A 1999 5.9 LITER 4X4 DODGE DURANGO. THIS SPRING IT BEGAN TO JUST STALL OUT INTERMITTENTLY. IT WILL TURN OVER BUT NOT CRANK FOR SOMETIME 30 MINUTES BUT THEN SUDDENLY START AND RUN FINE UNTIL IT STALLS AGAIN. IT WILL STALL WHILE DRIVING WITH NO WARNING. IT IS JULY 25TH AND IT HAS BEEN IN THE SHOP ALL SUMMER WITH NO CODES BEING FOUND. I HAVE HAD IT IN 4 SHOPS NOW THE THIRD BEING THE DEALERSHIP AND THEY SAID SOMETHING NO ONE ELSE SAID AND WANTED A TON OF MONEY TO FIX AND I TOOK IT FOR SECOND OPINION AND THEY SAID THE DEALER WAS WRONG. AS IT IS I HAVE ABOUT $1000.00 IN PARTS THAT HAVE BEEN CHANGED TRYING TO FIX THIS AND NOW THEY ARE SAYING IT IS THE PCM. I AM AT MY WITTS END BECAUSE I DO NOT HAVE MY CAR AND IT IS VERY UNSAFE WHEN I DO HAVE IT BECAUSE THERE IS NO WARNING WHEN IT STALLS IT JUST SUDDENLY DIES AND YOU LOOSE STEERING AND BRAKE POWER. IT IS VERY DANGEROUS. I HAVE SEARCHED THE INTERNET AND FOUND TONS OF THE SAME TROUBLES WITH OTHER PEOPLE. I THINK A RECALL IS NEEDED BECAUSE DODGE MUST KNOW OF THIS ISSUE. THE DEALERS ALL WANT DIFFERENT PRICES TO CHANGE THE PCM AND WHEN YOU CALL LOOKING FOR THEM AROUND THE COUNTRY SUPPLIERS SAY THEY CAN NOT KEEP THEM IN STOCK FOR THE DODGES. PLEASE HELP!! *NM
NHTSA ODI #10163379
100,000 miles · Jul 19, 2006
Engine And Engine Cooling
DT*: THE CONTACT STATED THE VEHICLE STALLS CONSISTENTLY, SOMETIMES TAKING UP TO 4 HOURS TO RESTART. ACCORDING TO A INDEPENDENT REPAIR SHOP, THE POWER CONTROL MODULE HAS BECOME DEFECTIVE AND NEEDS TO BE REPLACED. THE STALLING OCCURS 3 TO 4 TIMES A WEEK IN THE SUMMER. IN THE WINTER, IT STALLED TWICE A MONTH.
NHTSA ODI #10162909
61,000 miles · Jul 14, 2006
Engine And Engine Cooling
COMPUTER CHIP FAILURE CAUSES VEHICLE TO SHUT DOWN. DEALER CONTACTED BUT WANTS TO CHARGE $1000 FOR AN EMISSIONS COVERED FAILURE. CLAIMS ANTI-FREEZE CAUSED FAILURE. SEPARATE AUTO MECHANIC SAYS COMPUTER IS IN GEL PACK AND WASN'T EFFECTED BY ANTI-FREEZE AND CONNECTORS ARE NOT CORRODED. *JB
NHTSA ODI #10162409
130,000 miles · Jul 13, 2006
Engine And Engine CoolingFuel System, GasolinePower Train
DT*: THE CONTACT STATED THAT THE ENGINE MALFUNCTIONED IN THE VEHICLE AS EARLY AS JUNE FIRST OF 2005. THE VEHICLE WAS TAKEN TO THE DEALERS AND LEFT WITH THEM FOR ONE WEEK TO UNDER-GO DIAGNOSTIC TESTING. THE DEALER DETERMINED THROUGH THE TESTING THAT THE PROBLEM WAS PERTAINING TO THE FUEL PUMP AND REPLACED THE PART. THE VEHICLE…
Read full complaint
DT*: THE CONTACT STATED THAT THE ENGINE MALFUNCTIONED IN THE VEHICLE AS EARLY AS JUNE FIRST OF 2005. THE VEHICLE WAS TAKEN TO THE DEALERS AND LEFT WITH THEM FOR ONE WEEK TO UNDER-GO DIAGNOSTIC TESTING. THE DEALER DETERMINED THROUGH THE TESTING THAT THE PROBLEM WAS PERTAINING TO THE FUEL PUMP AND REPLACED THE PART. THE VEHICLE BEGAN TO EXPERIENCE MORE PROBLEMS CONCERNING STALLING AND ALL THE WARNING LIGHTS ILLUMINATING. THE VEHICLE WAS TAKEN BACK TO THE DEALERS WHO REPLACED THE WATER PUMP. ONE WEEK LATER, THE VEHICLE EXPERIENCED SIMILAR PROBLEMS INCLUDING WATER DRIPPING FROM THE BOTTOM OF THE MOTOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED GASKET OF THE WATER PUMP. THE VEHICLE STALLED WHILE DRIVING ON THE HIGHWAY DURING MORNING RUSH HOUR TRAVELING AT 30 MPH. IT WAS TOWED TO THE DEALER WHO DETERMINED THAT THE #3 CYLINDER HAD NO COMPRESSION, THE COOLANT WAS COMING OUT OF THE FREEZE PLUG, TRANSMISSION FLUID WAS DRIPPING AND THE MOTOR WAS SHOT. THERE WERE NO FURTHER SERVICES DONE TO THE VEHICLE DUE TO THE EXTENSIVE COSTS.
NHTSA ODI #10162348
63,250 miles · Jul 13, 2006
Electrical SystemEngine And Engine Cooling
1999 DURANGO STALLS WITHOUT WARNING AT HIGHWAY SPEEDS CREATING DANGEROUS SITUATION. DODGE DEALER UNABLE TO DIAGNOSE PROBLEM AND RETURNED CAR WITHOUT REPAIR. PROBLEM CONTINUES. DEALERSHIP UNRESPONSIVE TO REPEATED TELEPHONE CALLS ASKING FOR ASSISTANCE. *JB
NHTSA ODI #10162331
Official recalls
3May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 2, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA03023 · Upper Ball Joint Separation
Opened Nov 19, 2003 · Closed Feb 11, 2005
Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE03032 · Front Susp. Upper Ball Joint Failure
Opened Jul 16, 2003 · Closed Nov 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
Illustration