NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
281 reportsClear category filter156,000 miles · Jun 9, 2010
Engine And Engine Cooling
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. ON JUNE 8, 2010 WHILE DRIVING AT 65 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT EXPERIENCED THE FAILURE SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP, BUT THE DEALER COULD NOT PRODUCE A FAILURE CODE OR DUPLICATE THE FAILURE. THE CONTACT CALLED THE MANUFACTU…
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TL* THE CONTACT OWNS A 1999 DODGE DURANGO. ON JUNE 8, 2010 WHILE DRIVING AT 65 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT EXPERIENCED THE FAILURE SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP, BUT THE DEALER COULD NOT PRODUCE A FAILURE CODE OR DUPLICATE THE FAILURE. THE CONTACT CALLED THE MANUFACTURER WHO STATED THEY WERE UNAWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 156,000. THE CURRENT MILEAGE WAS 157,121.
NHTSA ODI #10335414
131,000 miles · Jun 1, 2010
Engine And Engine Cooling
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING AT SPEEDS OF 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE FOR APPROXIMATELY 30 MINUTES AND ONCE RESTARTED AND IN MOTION, THE VEHICLE WOULD STALL AGAIN. THE DEALER ADVISED HAVING A DIAGNOSTIC TEST PERFORMED ON THE VEHICLE TO D…
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TL* THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING AT SPEEDS OF 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE FOR APPROXIMATELY 30 MINUTES AND ONCE RESTARTED AND IN MOTION, THE VEHICLE WOULD STALL AGAIN. THE DEALER ADVISED HAVING A DIAGNOSTIC TEST PERFORMED ON THE VEHICLE TO DETERMINE HOW TO REPAIR THE FAILURES. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERSISTED. THIS PROBLEM OCCURRED 9 ADDITIONAL TIMES. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 131,000.
NHTSA ODI #10334086
173,000 miles · May 30, 2010
Engine And Engine Cooling
MY 1999 DODGE DURANGO BEGAN JOLTING WHILE DRIVING WITH SUDDEN LOSS OF POWER, INCLUDING STEERING. THIS HAS HAPPENED MULTIPLE TIMES WHILE DRIVING ON THE HIGHWAY AND IS INCREASING IN FREQUENCY AS THE WEATHER IS WARMER. I WAS ABLE TO COAST TO THE SIDE OF THE HIGHWAY, BUT BEING AS THERE WAS NO SHOULDER, I ENDED UP IN A DITCH. IF T…
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MY 1999 DODGE DURANGO BEGAN JOLTING WHILE DRIVING WITH SUDDEN LOSS OF POWER, INCLUDING STEERING. THIS HAS HAPPENED MULTIPLE TIMES WHILE DRIVING ON THE HIGHWAY AND IS INCREASING IN FREQUENCY AS THE WEATHER IS WARMER. I WAS ABLE TO COAST TO THE SIDE OF THE HIGHWAY, BUT BEING AS THERE WAS NO SHOULDER, I ENDED UP IN A DITCH. IF THIS WERE A FREEWAY AND I WERE IN THE LEFT LANE, I AM NOT SURE I WOULD HAVE MADE IT TO THE RIGHT SHOULDER WITHOUT AN ACCIDENT. THE CAR WAS TOWED TO A MECHANIC WHERE IT STARTED IMMEDIATELY. THEY SAID IT WAS MOST LIKELY THE BATTERY. I REPLACED THE BATTERY AND THE CAR CONTINUED TO DIE. I AM IN THE MEDICAL PROFESSION AND AM ON CALL FOR EMERGENCIES. IF THE CAR WERE TO DIE WHILE RESPONDING TO AN EMERGENCY CALL, IMAGINE THE IMPACT ON OTHER LIVES. ALSO, IF THE CAR WERE TO DIE ON A FREEWAY, THE RESULT COULD BE FATAL. THE CAR IS AT A MECHANIC CURRENTLY AND THEY HAVE 'NO IDEA' WHAT IS WRONG WITH IT. I HAVE SINCE BEEN AVOIDING FREEWAYS AND TAKING SIDE ROADS WITH REDUCED SPEED LIMITS OUT OF FEAR THAT THE CAR WILL QUIT ON A FREEWAY. THE ODOMETER READS 'NO BUS' DURING THE INCIDENTS AND WILL START UP AGAIN AFTER IT 'COOLS' FOR A FEW MINUTES. THIS NOW HAPPENS 2-3 TIMES PER WEEK AND, QUITE FRANKLY, THE NEXT TIME IT DOES, I MAY JUST LEAVE THE CAR WHERE IT DIES. *TR
NHTSA ODI #10333857
85,000 miles · May 21, 2010
Engine And Engine Cooling
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED SHE HAS BEEN EXPERIENCING A RECURRING FAILURE OF THE VEHICLE STALLING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE UNKNOWN REPAIRS WERE MADE TO THE VEHICLE YET THE FAILURE WOULD CONTINUE TO RECUR. THE FAILURE MILEAGE WAS 85,000 AND THE CUR…
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TL* THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED SHE HAS BEEN EXPERIENCING A RECURRING FAILURE OF THE VEHICLE STALLING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE UNKNOWN REPAIRS WERE MADE TO THE VEHICLE YET THE FAILURE WOULD CONTINUE TO RECUR. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS UNAVAILABLE.
NHTSA ODI #10331584
130,000 miles · Apr 17, 2010
Engine And Engine Cooling
YES I WOULD LIKE TO MAKE A COMPLAINT ABOUT THE 99 DODGE DURANGO,,,,,,,IT SHUTS OFF WHILE DRIVING ,WITHOUT ANY KIND OF WARNING ,NO SPUTTERING,NO JERKING ,,,JUST SHUTS OFF ,,,,MY MOTHER IS 56 YEARS OLD AND FOR HER TO HAVE TO BE DRIVING HER CAR AND BEING IN DANGER OF IT SHUTTING OFF ANYWHERE,ANYTIME,RESIDENTIAL STREET ,FREEWAY THE …
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YES I WOULD LIKE TO MAKE A COMPLAINT ABOUT THE 99 DODGE DURANGO,,,,,,,IT SHUTS OFF WHILE DRIVING ,WITHOUT ANY KIND OF WARNING ,NO SPUTTERING,NO JERKING ,,,JUST SHUTS OFF ,,,,MY MOTHER IS 56 YEARS OLD AND FOR HER TO HAVE TO BE DRIVING HER CAR AND BEING IN DANGER OF IT SHUTTING OFF ANYWHERE,ANYTIME,RESIDENTIAL STREET ,FREEWAY THE STEERING LOCKS UP THE BRAKES DON'T WORK ,,,THIS IS A VERY DANGEROUS PROBLEM NOT ONLY FOR HER AND THE PASSENGERS IN HER CAR LIKE HER GRAND DAUGHTER,FRIENDS,FAMILY BUT FOR THE PERSON DRIVING BEHIND HER THAT HAS TO STOP VERY QUICKLY,,,,,THIS CAN LEAD TO PEOPLE GETTING SERIOUSLY HURT,,,,,SHE HAS TAKEN IT TO SEVERAL MECHANICS ,THE DEALERSHIP AND THEY CANNOT DIAGNOSE THE PROBLEM,,,,,SO AFTER MUCH TIME AND MONEY WASTED I GOT ON THE INTERNET TO SEE WHAT I COULD FIND ,AND FOUND HUNDREDS OF PEOPLE WITH THE SAME PROBLEM,,,AND WHAT IT SEEMS TO BE IS THE PCM OVERHEATING AND SHUTTING ITSELF OFF,AFTER ABOUT TEN MINUTES OF IT COOLING DOWN IT TURNS RIGHT BACK ON ,,,,,,,THEN OVER HEATS AGAIN AND SHUTS ITSELF OFF AGAIN ,,I THINK THIS NEEDS TO BE ADDRESSED BY DODGE BEFORE SOMEONE GETS IN A SERIOUS ACCIDENT. *TR
NHTSA ODI #10326140
110,000 miles · Apr 12, 2010
Electrical SystemEngine And Engine Cooling
PCM IS LOCATED ON THE RIGHT FENDER WELL. THE RADIATOR FAN ALSO BLOWS ONTO THE RIGHT FENDER. THE EXTREME HEAT CAUSES THE PRINTED CIRCUIT BOARD INSIDE THE PCM TO WARP WHEN IT GETS HOT AND CAUSES THE ENGINE TOO STALL. ONCE THE PRINTED CIRCUIT BOARD COOLS AND FLATTEN OUTS IT RUNS FINE UNTIL IT GETS SO HOT THAT IT WARPS AGAIN. I WAS…
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PCM IS LOCATED ON THE RIGHT FENDER WELL. THE RADIATOR FAN ALSO BLOWS ONTO THE RIGHT FENDER. THE EXTREME HEAT CAUSES THE PRINTED CIRCUIT BOARD INSIDE THE PCM TO WARP WHEN IT GETS HOT AND CAUSES THE ENGINE TOO STALL. ONCE THE PRINTED CIRCUIT BOARD COOLS AND FLATTEN OUTS IT RUNS FINE UNTIL IT GETS SO HOT THAT IT WARPS AGAIN. I WAS ABLE TO DUPLICATE THIS PROBLEM BY USING A BLOW DRYER ON THE PCM. WHEN IT GOT HOT THE ENGINE STALLED. AS SOON AS IT COOLED IT RESTARTED. I RESOLVED THE ISSUE BY COVERING THE PCM WITH A HEAT DEFLECTING INSULATION WRAP AND BY ALSO RUNNING AN AIR DUCT FROM THE GRILL DIRECTLY TO THE PCM. THE PROBLEM COULD BE SOLVED BY CREATING SOME ELECTRICAL PIGTAILS THAT WOULD ALLOW YOU TO RELOCATE THE PCM TO THE LEFT FENDER AWAY FROM THE DIRECTION OF THE RADIATOR FAN HEAT. *TR
NHTSA ODI #10325260
120,000 miles · Feb 9, 2010
Engine And Engine Cooling
TL*THE CONTACT OWNS A 1999 DODGE DURANGO. SHE STATED WHILE DRIVING AT ANY SPEED FROM 5 MPH OR MORE, THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHO REPLACED THE FUEL PUMP, CRANKSHAFT SENSOR AND THE POWER TRAIN CONTROL MODULE (PCM); TO NO AVAIL. THERE WERE NO FURTHER REPAIRS TO THE V…
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TL*THE CONTACT OWNS A 1999 DODGE DURANGO. SHE STATED WHILE DRIVING AT ANY SPEED FROM 5 MPH OR MORE, THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHO REPLACED THE FUEL PUMP, CRANKSHAFT SENSOR AND THE POWER TRAIN CONTROL MODULE (PCM); TO NO AVAIL. THERE WERE NO FURTHER REPAIRS TO THE VEHICLE AND THERE WERE NO RECALLS. THE CONTACT WAS CONCERNED ABOUT THE SAFETY RISK SINCE THE VEHICLE STALLED CONTINUOUSLY. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT WAS 128,227. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10307896
99,000 miles · Dec 3, 2009
Engine And Engine Cooling
DURANGO JUST DIES IN MIDDLE OF TRAFFIC AND IT WILL NOT START. ODOMETER SAYS NO BUS AND DODGE CANT TELL ME WHAT IS WRONG WITH IT!!!!!!! *TR
NHTSA ODI #10294343
102,000 miles · Aug 24, 2009
Engine And Engine Cooling
MY 1999 DODGE DURANGO JUST STOPS RUNNING BUT USUALLY STARTS BACK UP AGAIN. MY WIFE USUALLY DRIVES THIS CAR WITH OUR 3 CHILDREN AND PRESENTS A VERY DANGEROUS PROBLEM IF IT STOPS RUNNING AT THE WRONG TIME. THERE ARE MANY COMPLAINTS ON THE INTERNET ABOUT THE SAME PROBLEM WITH THIS MODEL. I FEEL THAT DODGE NEEDS TO INVESTIGATE TH…
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MY 1999 DODGE DURANGO JUST STOPS RUNNING BUT USUALLY STARTS BACK UP AGAIN. MY WIFE USUALLY DRIVES THIS CAR WITH OUR 3 CHILDREN AND PRESENTS A VERY DANGEROUS PROBLEM IF IT STOPS RUNNING AT THE WRONG TIME. THERE ARE MANY COMPLAINTS ON THE INTERNET ABOUT THE SAME PROBLEM WITH THIS MODEL. I FEEL THAT DODGE NEEDS TO INVESTIGATE THIS PROBLEM AND FIND A SOLUTION FOR ITS CUSTOMERS. *TR
NHTSA ODI #10281621
118,500 miles · Aug 3, 2009
Engine And Engine Cooling
1999 DODGE DURANGO HAS CONTINUOUSLY STALLED IN HEAVY TRAFFIC. ENGINE, ELECTRICAL SHUT DOWN WITH NO NOTICE. NO CODES APPEAR. WE HAVE REPLACED CAMSHAFT AND CRANKSHAFT SENSORS, REPLACED AND REWIRED STARTER BUT PROBLEM CONTINUES. THIS IS A VERY DANGEROUS OCCURRENCE AND WE HAVE MISSED NEAR (POSSIBLY FATAL) ACCIDENTS. SOMEONE NEE…
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1999 DODGE DURANGO HAS CONTINUOUSLY STALLED IN HEAVY TRAFFIC. ENGINE, ELECTRICAL SHUT DOWN WITH NO NOTICE. NO CODES APPEAR. WE HAVE REPLACED CAMSHAFT AND CRANKSHAFT SENSORS, REPLACED AND REWIRED STARTER BUT PROBLEM CONTINUES. THIS IS A VERY DANGEROUS OCCURRENCE AND WE HAVE MISSED NEAR (POSSIBLY FATAL) ACCIDENTS. SOMEONE NEEDS TO STEP IN AND ASSIST OWNERS BEFORE A FATALITY OCCURS. THANK GOODNESS THE SEMI TRUCK DRIVER WHO WAS TRAVELING AT 45+ MPH SAW OUR STALLED VEHICLE AND WAS ABLE TO MOVE. IMAGINE THE SCENE IF IT HAD STALLED ON A RAILROAD CROSSING! *TR
NHTSA ODI #10279173
Official recalls
3May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 2, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA03023 · Upper Ball Joint Separation
Opened Nov 19, 2003 · Closed Feb 11, 2005
Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE03032 · Front Susp. Upper Ball Joint Failure
Opened Jul 16, 2003 · Closed Nov 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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