NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
281 reportsClear category filter40,000 miles · May 16, 2003
Engine And Engine CoolingSteering
I OWN A 1999 DODGE DURANGO. I HAVE HAD ALOT OF TROUBLE WITH IT. AT FIRST WHEN I WOULD CALL OR TAKE IT BY THE DEALERSHIP, THEY WOULD TELL ME THAT NOTHING WAS WRONG. THE FIRST PROBLEM WAS WITH THE STEERING WHEEL MAKING A RATTLING NOISE BETWEEN 20-30 MPH. THEY FIRST TOLD ME NOTHING WAS WRONG IT WAS TIRE NOISE. THEN I BROUGHT IT BAC…
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I OWN A 1999 DODGE DURANGO. I HAVE HAD ALOT OF TROUBLE WITH IT. AT FIRST WHEN I WOULD CALL OR TAKE IT BY THE DEALERSHIP, THEY WOULD TELL ME THAT NOTHING WAS WRONG. THE FIRST PROBLEM WAS WITH THE STEERING WHEEL MAKING A RATTLING NOISE BETWEEN 20-30 MPH. THEY FIRST TOLD ME NOTHING WAS WRONG IT WAS TIRE NOISE. THEN I BROUGHT IT BACK A WEEK LATER AND THEY REPLACED THE CATALYTIC CONVERTER. WHEN IT WAS STILL DOING IT A WEEK LATER, I TOOK IT TO ANOTHER DEALER AND THE STEERING COLUMN WAS FOUND TO BE BENT AND REPLACED. NOT LONG AFTER THAT I HAD TROUBLE WITH THE ENGINE, WHEN I WOULD STOP, THE ENGINE WOULD IDLE DOWN AND ALMOST STALL. I STOPPED AT A GAS STATION AND FOUND I HAD NO OIL. I PUT IN TWO QUARTS AND CALLED THE DEALER. THEY FOUND THE PLENUM GASKET HAD A LEAK. I HAD THAT REPLACED FOR OVER $450. SHORTLY AFTER THAT I WAS TRAVELING HOME ON THE HIGHWAY AND IT HESITATED AND THE CHECK ENGINE LIGHT CAME ON. I TOOK IT INTO THE DEALER AND THEY RAN A DIAGNOSTICS TEST AND COULDN'T FIND ANYTHING WRONG. I NOTICE THAT THE RPM'S HAD STARTED REVVING UP AND DOWN WHILE YOU WERE DRIVING RIGHT AFTER THIS HAPPEN. I CALLED AND QUESTIONED ABOUT IT AND THEY SAID TO CHANGE THE OIL. IT STILL DID IT AFTER AN OIL CHANGE. WHILE ON OUR WAY HOME TO NY, WE HAD STOPPED AND IT STALLED IN THE MIDDLE OF THE ROAD AND THE CHECK ENGINE LIGHT CAME ON AGAIN. WHEN WE GOT HOME I TOOK IT IN AND HAD ANOTHER TEST DONE ON IT. THEY REPLACED THE OUTPUT SPEED SENSOR AND SAID THAT WAS GOING TO FIX IT. IT STILL DID THE RPM THING AFTER THAT, AND THEY TOLD ME THAT I WOULD HAVE TO PAY FOR ANOTHER DIAGNOSTICS TEST. I HAVE SINCE, GOTTEN A TUNE UP AND OIL CHANGE, AND IT STILL DOES IT. THE CHECK ENGINE LIGHT KEEPS COMING ON AND GOING OFF. I AM SORRY THAT THIS IS SO LONG, BUT I FEEL LIKE I HAVE TRIED EVERYTHING AND NO ONE WILL HELP. MY QUESTIONS ARE, HAVE YOU HEARD OF ANYTHING LIKE THESE PROBLEMS BEFORE, ARE THERE ANY RELATED RECALLS, AND IS THERE ANYTHING YOU CAN DO TO HELP GET THIS RESOLVED? I WOULD APPRECIATE ANY HELP! *NLM
NHTSA ODI #10018815
Mileage unknown · May 7, 2003
Engine And Engine Cooling
AFTER THE VEHICLE WAS PURCHASED ON 14 APRIL 2003 THE OIL GAUGE LIGHT WOULD CONTINUOUSLY COME ON SEVERAL TIMES A DAY . THE VEHICLE WAS TAKEN BACK TO THE DEALER ON 15 APRIL 2003 EACH TIME FOR REPAIR. THE CONSUMER WAS INFORMED BY THE MECHANIC THAT IT WAS AN ELECTRICAL PROBLEM AND THE VEHICLE WAS STILL DRIVABLE. THE VEHICLE WAS DRI…
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AFTER THE VEHICLE WAS PURCHASED ON 14 APRIL 2003 THE OIL GAUGE LIGHT WOULD CONTINUOUSLY COME ON SEVERAL TIMES A DAY . THE VEHICLE WAS TAKEN BACK TO THE DEALER ON 15 APRIL 2003 EACH TIME FOR REPAIR. THE CONSUMER WAS INFORMED BY THE MECHANIC THAT IT WAS AN ELECTRICAL PROBLEM AND THE VEHICLE WAS STILL DRIVABLE. THE VEHICLE WAS DRIVEN OUT OF TOWN AND THE CONSUMER BECAME STRANDED. THE MECHANIC AT A DEALERSHIP HAD TO REBUILD THE ENGINE DUE TO OIL PRESSURE PROBLEMS AND A BUILT UP OF SLUDGE. PURCHASE VEHICLE FROM CUETER CHRYSLER/JEEP IN YPSILANTI MI 48197/7344342424. *NLM
NHTSA ODI #10019379
39,304 miles · May 1, 2003
Engine And Engine Cooling
WHILE DRIVING THE OIL PRESSURE GAUGE WOULD DROP VERY LOW. THE DEALER INSPECTED AND ADVISED THAT IT WAS JUST AN ELECTRICAL PROBLEM WITH THE GAUGE. WHILE DRIVING, THE CONSUMER HEARD A TICKING NOISE COMING FROM ENGINE AREA. THE VEHICLE WAS TAKEN BACK TO A DIFFERENT DEALER WHO DIAGNOSED THAT THE OIL PRESSURE PUMP HAD FAILED AND…
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WHILE DRIVING THE OIL PRESSURE GAUGE WOULD DROP VERY LOW. THE DEALER INSPECTED AND ADVISED THAT IT WAS JUST AN ELECTRICAL PROBLEM WITH THE GAUGE. WHILE DRIVING, THE CONSUMER HEARD A TICKING NOISE COMING FROM ENGINE AREA. THE VEHICLE WAS TAKEN BACK TO A DIFFERENT DEALER WHO DIAGNOSED THAT THE OIL PRESSURE PUMP HAD FAILED AND AS A RESULT THE TECHNICIAN WOULD NEED TO REBUILD THE ENGINE. *NLM
NHTSA ODI #10017941
63,000 miles · Apr 22, 2003
Engine And Engine Cooling
CHECK GAUGE LIGHT CAME ON AND WENT OFF. CHECKED OIL AND IT WAS LOW. THE SAME PROBLEM HAPPENED ONE YEAR AND 3 MONTHS AGO. THE OIL PRESSURE GAUGE WENT TO "0" JUST LIKE LAST TIME. *JB
NHTSA ODI #10016383
43,430 miles · Apr 22, 2003
Engine And Engine Cooling
CHECK GAUGE LIGHTS GOES ON AND OFF WHEN MAKING TURNS OR BRAKING. OIL PRESSURE GAUGE DROPS DOWN TO "0" I HAD REPLACED ONE QUART OF OIL EVERY TWO WEEKS. REPLACED INTAKE MANIFOLD GASKET AND INTAKE COVER PAN GASKET. HAPPENED WHILE VEHICLE WAS STILL UNDER WARRANTY. *JB
NHTSA ODI #10016381
61,000 miles · Mar 31, 2003
Engine And Engine Cooling
OIL PRESSURE DROPPED. TOOK IN AND EVERYTHING WAS FINE. DID OIL CHANGE. OIL PRESSURE CONTINUED TO FAIL DID ANOTHER OIL CHANGE. SEEMED LIKE SOMETHING WAS CLOGGING OIL FINE. DID COMPLETE OIL CLEANING AND FLUSH. THEN WITH NO NOTICE, BLEW ENGINE..PISTON THROUGH BLOCK AND OIL PAN. NEEDED TO REPLACE ENGINE. MECHANIC SAID HE HA…
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OIL PRESSURE DROPPED. TOOK IN AND EVERYTHING WAS FINE. DID OIL CHANGE. OIL PRESSURE CONTINUED TO FAIL DID ANOTHER OIL CHANGE. SEEMED LIKE SOMETHING WAS CLOGGING OIL FINE. DID COMPLETE OIL CLEANING AND FLUSH. THEN WITH NO NOTICE, BLEW ENGINE..PISTON THROUGH BLOCK AND OIL PAN. NEEDED TO REPLACE ENGINE. MECHANIC SAID HE HAS SEEN 12 TO 14 OF THIS YEAR DURANGO DO THIS. FEELS OIL PUMP IS TOO LITTLE FOR V8 ENGINE. REPLACED ENGINE AND INSTEAD OF PLACING FACTORY OIL PUMP, HE REPLACED OIL PUMP WITH A LARGER ONE. HE SAID IF HE HAD AN DURANGO HE WOULD RECOMMEND AND OIL CHANGE EVERY 1500 MILES NOT THE RECOMMENDED 3000 MILES. SAID THIS PUMP WILL RUIN AN ENGINE EVERYTIME. *NLM
NHTSA ODI #10013708
61,000 miles · Mar 25, 2003
Engine And Engine Cooling
DURANGO HAS HAD SEVERAL PROBLEMS. AT 19000 MILES I NEEDED A NEW TRANSMISION, AT 60,000 MILES THE ENGINE NEEDS TO BE REPLACED. DOGE WILL NOT ASSIST IN THE REPAIRS OR REPLACEMENT. THIS IS THE MOST FRUSTRATING SITUATION I HAVE BEEN IN IN QUITE SOME TIME. I WILL NBEVER BUY A DODGE PRODUCT AGAIN. COST OF REPAIR IS $ 5,000.00
NHTSA ODI #10011022
65,330 miles · Mar 23, 2003
Engine And Engine Cooling
1999 DODGE DURANGO, JUST PURCHASED FOR 13,500.00. THE NEXT DAY THE CHECK GAUGE LIGHT COMES ON AND THE OIL PRESSURE DROPS TO ZERO. WAS FINE FOR ABOUT 30 MILES AND THE CHECK GAUGE LIGHT COMES ON AGAIN AND OIL PRESSURE DROPS TO ZERO. THIS TIME WHEN IT HAPPENED THE ENGINE WAS RAPPING/TICKING LOUDLY. RESEARCHED ON WHAT THE PROBLEM CO…
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1999 DODGE DURANGO, JUST PURCHASED FOR 13,500.00. THE NEXT DAY THE CHECK GAUGE LIGHT COMES ON AND THE OIL PRESSURE DROPS TO ZERO. WAS FINE FOR ABOUT 30 MILES AND THE CHECK GAUGE LIGHT COMES ON AGAIN AND OIL PRESSURE DROPS TO ZERO. THIS TIME WHEN IT HAPPENED THE ENGINE WAS RAPPING/TICKING LOUDLY. RESEARCHED ON WHAT THE PROBLEM COULD BE AND FOUND MANY PEOPLE WITH THIS SAME PROBLEM AND DODGE WILL NOT DO A THING ABOUT IT. MOST HAVE LOST THERE ENGINES. MY VEHICLE HAS ONLY 65,000 MILES. WE SHOULD NOT BE EXPERIENCING THIS SORT OF ISSUE.
NHTSA ODI #10010913
Mileage unknown · Mar 18, 2003
Engine And Engine Cooling
THE VEHICLES INTAKE PAN GASKET IS DEFECTIVE AND CAUSED OIL TO LEAK FROM THE ENGINE DURING VEHICLE OPERATION. THE CONSUMER IS CONCERNED THAT LEAKING OIL WILL RESULT IN ENGINE SEIZURE. *NLM
NHTSA ODI #10012012
Mileage unknown · Feb 3, 2003
Engine And Engine Cooling
WHILE DRIVING, THE VEHICLE WOULD SHUT OFF. DEALER HAS BEEN NOTIFIED. PH
NHTSA ODI #10006234
Official recalls
3May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 2, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA03023 · Upper Ball Joint Separation
Opened Nov 19, 2003 · Closed Feb 11, 2005
Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE03032 · Front Susp. Upper Ball Joint Failure
Opened Jul 16, 2003 · Closed Nov 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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