NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
281 reportsClear category filterMileage unknown · Dec 21, 2004
Engine And Engine CoolingSuspension
CONSUMER WAS DRIVING ON THE HIGHWAY AND SUDDENLY ENGINE'S OIL PRESSURE METER DROPPED TO ZERO. THEN, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. SHE TOOK VEHICLE TO DEALER TO GET SERVICED, BUT THE ENGINE LIGHT STILL CAME ON. ALSO, MECHANIC DETERMINED THAT THE VEHICLE HAD WORN OUT UPPER AND LOWER BALL JOINTS. VEHICLE COULD …
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CONSUMER WAS DRIVING ON THE HIGHWAY AND SUDDENLY ENGINE'S OIL PRESSURE METER DROPPED TO ZERO. THEN, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. SHE TOOK VEHICLE TO DEALER TO GET SERVICED, BUT THE ENGINE LIGHT STILL CAME ON. ALSO, MECHANIC DETERMINED THAT THE VEHICLE HAD WORN OUT UPPER AND LOWER BALL JOINTS. VEHICLE COULD NOT PASS INSPECTION DUE TO THE ENGINE LIGHT.*AK
NHTSA ODI #10105178
57,000 miles · Dec 21, 2004
Electrical SystemEngine And Engine CoolingSeats
OIL PRESSURE INDICATOR WOULD GO OFF AND THE PRESSURE GAUGE WOULD DROP TO NOTHING. DRIVING CAR STOPPED RUNNING IN INTERSECTION. CAR WAS TOWED TO DODGE WHO REPAIRED CAR. LIGHT IS STILL ON AND PRESSURE CONTINUES TO DROP TO NOTHING INTERMITTENTLY. DODGE HAS LIST OF REPAIRS NEEDED. INITIAL DODGE ASSESSMENT AT PURCHASE STATED NEW…
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OIL PRESSURE INDICATOR WOULD GO OFF AND THE PRESSURE GAUGE WOULD DROP TO NOTHING. DRIVING CAR STOPPED RUNNING IN INTERSECTION. CAR WAS TOWED TO DODGE WHO REPAIRED CAR. LIGHT IS STILL ON AND PRESSURE CONTINUES TO DROP TO NOTHING INTERMITTENTLY. DODGE HAS LIST OF REPAIRS NEEDED. INITIAL DODGE ASSESSMENT AT PURCHASE STATED NEW BALL JOINTS NEEDED IN FEB 2003 AT 57,000 MILES. *AK
NHTSA ODI #10104264
Mileage unknown · Dec 21, 2004
Engine And Engine CoolingSteering
WHEN TRYING TO START VEHICLE IT FAILS OR IT STARTS AND DIES. IT HAS ALSO STALLED WHEN DRIVING SEVERAL TIMES, LOCKING UP THE POWER STEERING, ALMOST CAUSING ACCIDENTS.*AK
NHTSA ODI #10104210
120,000 miles · Nov 9, 2004
Engine And Engine CoolingPower Train
TRANSFER CASE FAILED, TIMING BELT BROKE
NHTSA ODI #10098571
Mileage unknown · Nov 8, 2004
Engine And Engine Cooling
AT 41000 MILES MY 1999 DURANGO 5.9L EXPERIENCED SPARK KNOCK AND HEAVY OIL CONSUMPTION. OIL CHANGED AT EVERY 3000 MILES. CALLED CHRYSLER FOR HELP. THEY SAID TOO OLD AND DID NOT OFFER ANY HELP. I REPLACED ALL THE VALVE SEALS. DID NOT FIX. REPLACED THE PLENUM GASKET AS STATED BY THE TECHNICAL BULLETIN. DID NOT FIX. FINALLY, TORE DO…
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AT 41000 MILES MY 1999 DURANGO 5.9L EXPERIENCED SPARK KNOCK AND HEAVY OIL CONSUMPTION. OIL CHANGED AT EVERY 3000 MILES. CALLED CHRYSLER FOR HELP. THEY SAID TOO OLD AND DID NOT OFFER ANY HELP. I REPLACED ALL THE VALVE SEALS. DID NOT FIX. REPLACED THE PLENUM GASKET AS STATED BY THE TECHNICAL BULLETIN. DID NOT FIX. FINALLY, TORE DOWN ENGINE AND FOUND A BROKEN OIL RING ON #8 CYLINDER. REPLACED ALL RINGS AND BEARINGS. FINALLY FIXED ALL AT MY COST. CHRYSLER DID NOT OFFER HELP. ONLY ONE THING TO SAY TO CHRYSLER, YOU HAVE ONE LESS CUSTOMER. *AK
NHTSA ODI #10098444
87,224 miles · Oct 27, 2004
Engine And Engine Cooling
WHILE DRIVING CHECK ENGINE AND ABS LIGHTS CAME ON. ALL THE GAUGES DID NOT WORK. VEHICLE SHUT DOWN. AFTER PULLING TO THE SIDE OF THE ROAD VEHICLE WOULD NOT START FOR APPROXIMATELY 30 MINUTES. AFTER RESTARTING THERE WAS A LOUD NOISE. VEHICLE HAD TO BE TOWED. IT WAS DISCOVERED THAT THE ENGINE WAS DEFECTIVE.OIL SLUDGE CAUSED…
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WHILE DRIVING CHECK ENGINE AND ABS LIGHTS CAME ON. ALL THE GAUGES DID NOT WORK. VEHICLE SHUT DOWN. AFTER PULLING TO THE SIDE OF THE ROAD VEHICLE WOULD NOT START FOR APPROXIMATELY 30 MINUTES. AFTER RESTARTING THERE WAS A LOUD NOISE. VEHICLE HAD TO BE TOWED. IT WAS DISCOVERED THAT THE ENGINE WAS DEFECTIVE.OIL SLUDGE CAUSED PREMATURE ENGINE FAILURE.*AK
NHTSA ODI #10092623
34,000 miles · Oct 22, 2004
Engine And Engine CoolingUnknown Or Other
1999 DODGE DURANGO ENGINE CEASES ALONG WITH BALL JOINT PROBLEMS. I HAD TO HAVE MY ENGINE REPLACED IN THE 5 YRS THAT I HAVE OWNED IT TWICE! THAT IS NOT NORMAL ON A VEHICLE THAT IS SUPPOSE TO BE TOUGH AND GET MORE THAN 36,000 MILES TO THE ENGINE! I HAVE CALLED DAMLIER CHRYSLER ABOUT THE SITUATION AND THEY CANNOT COMPENSATE ME …
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1999 DODGE DURANGO ENGINE CEASES ALONG WITH BALL JOINT PROBLEMS. I HAD TO HAVE MY ENGINE REPLACED IN THE 5 YRS THAT I HAVE OWNED IT TWICE! THAT IS NOT NORMAL ON A VEHICLE THAT IS SUPPOSE TO BE TOUGH AND GET MORE THAN 36,000 MILES TO THE ENGINE! I HAVE CALLED DAMLIER CHRYSLER ABOUT THE SITUATION AND THEY CANNOT COMPENSATE ME IN ANY WAY AND HE WASN'T ALLOWED TO SAY IF THAT WAS NORMAL FOR A BRAND NEW TRUCK TO HAVE THE ENGINE REPLACED TWICE WITHIN FIVE YEARS! AND BY THE WAY I HAVE RECIEPTS FOR MY WORK DONE AND THE PROPER MAINTENCE OF THE VEHICLE WITHIN THAT TIME SPAN!V I PAID $30,000.00 FOR THE BRAND NEW TRUCK PLUS ONE ENGINE COSTING ME $4100.00 AND THE SECOND ENGINE COSTING $4300.00 BESIDES THE BALL JOINTS. THE FIRST TIME THEREE WAS A CRACK IN THE ENGINE BLOCK THIS TIME THE ENGINE CEASED AND STARTED RATTILING LIKE A BUNCH OF TIN CANS BECAUSE SUPPOSE BROKE LOOSE INSIDE THE ENGINE AND MY DRIVE CAM ALSO HAD TO BE REPLACED DUE TO A CRACK IN IT!*AK
NHTSA ODI #10096201
55,000 miles · Oct 6, 2004
Engine And Engine CoolingSuspension
I DON'T WHO ELSE TO GO TO, DODGE DURANGOS NEED A RECALL ON SEVERAL ISSUES. BALL JOINTS FOR ONE, PLENUM GASKET, AND THE COMPUTER BRAIN SYSTEM IS JUNK AND DODGE WILL NOT TAKE ANY RESPONSIBILITY FOR THESE ISSUES. THESE TRUCKS COST TOO MUCH MONEY TO HAVE THE ISSUES THEY HAVE. THESE ARE LEMONS AND ONCE YOU BUY IT YOUR STUCK WITH I…
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I DON'T WHO ELSE TO GO TO, DODGE DURANGOS NEED A RECALL ON SEVERAL ISSUES. BALL JOINTS FOR ONE, PLENUM GASKET, AND THE COMPUTER BRAIN SYSTEM IS JUNK AND DODGE WILL NOT TAKE ANY RESPONSIBILITY FOR THESE ISSUES. THESE TRUCKS COST TOO MUCH MONEY TO HAVE THE ISSUES THEY HAVE. THESE ARE LEMONS AND ONCE YOU BUY IT YOUR STUCK WITH IT. I HAVE OWNED MINE A LITTLE OVER 2 MONTHS AND I THINK I HAVE BEEN ABLE TO DRIVE IT A TOTAL OF 3 WEEKS, NOT ALL IN A ROW. IT IS JUNK AND HOW CAN I RESELL JUNK? I DON'T WANT TO HAVE SOMEONE COME BACK TO ME BECAUSE I SOLD THEM JUNK, BUT I CAN NOT AFFORD TO OWN THIS VEHICLE. SOMETHING SHOULD BE DONE.*AK
NHTSA ODI #10093692
51,000 miles · Sep 28, 2004
Engine And Engine CoolingSuspension
DURING A ROUTINE INSPECTION THE CONSUMER WAS INFORMED THAT THE FRONT BALL JOINTS WERE LOOSE. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE VEHICLE WOULD ALSO DIE WHILE IN MOTION. *SC
NHTSA ODI #10089197
48,691 miles · Sep 4, 2004
Engine And Engine CoolingPower TrainSteering
1999 DODGE DURANGO. MULTIPLE PROBLEMS WITH VEHICLE. 6,000 MILES FREEZE PLUG; 48,691 TIE ROD END OUTER, SERPENTINE BELT; 63,851 TRANSMISSION SPEED SENSOR; 66,002 MILES BALL JOINTS FRONT UPPER; 68,175 MILES BALL JOINTS LOWER.*AK CONSUMER PAID OUT-OF-POCKET FOR EACH INCIDENT. I HAD EXTENDED INSURANCE THAT WAS PAID FOR WHEN TRUC…
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1999 DODGE DURANGO. MULTIPLE PROBLEMS WITH VEHICLE. 6,000 MILES FREEZE PLUG; 48,691 TIE ROD END OUTER, SERPENTINE BELT; 63,851 TRANSMISSION SPEED SENSOR; 66,002 MILES BALL JOINTS FRONT UPPER; 68,175 MILES BALL JOINTS LOWER.*AK CONSUMER PAID OUT-OF-POCKET FOR EACH INCIDENT. I HAD EXTENDED INSURANCE THAT WAS PAID FOR WHEN TRUCK WAS BOUGHT, BUT WAS NOT GIVEN ANY INFORMATION ABOUT IT. NEVER RECIEVED ANY INFO FROM FEDELITY INSURANCE ABOUT EXTENDED INSURANCE. DURING INVESTIGATION, BY MYSELF, TO REPORT INCIDENTS TO DAIMLER CHRYSLER DISCOVERED ON BILL OF SALE THAT EXTENDED INSURANCE HAD BEEN PAID FOR. CONTACTED DAIMLER CHRYSLER AND FIDELITY INSURANCE. DAIMLER CHRYSLER REIMBURSED FOR PARTS OF TIE RODS & UPPER BALL JOINTS; THEY REFUSED TO PAY FOR ANYTHING ELSE AND CLAIMED IT WAS DUE TO CONSUMER'S FAILURE TO MAINTAIN VEHICLE. FIDELITY INSURANCE WOULD ONLY REFUND UP TO A YEAR FROM INITIAL REPORT OF 08/04/04. REFUSED TO REIMBURSE FOR ANYTHING BEFORE. SUBMITTED ALL DOCUMENTATION TO FIDELITY, BUT HAVE YET TO RECIEVE ANY REIMBURSEMENT. FINAL INCIDENT ON 09/04/04 HAS NOT YET BEEN ADDRESSED BY DAIMLER CHRYSLER NOR FIDELITY INSURANCE. TRUCK HAS HAD MULTIPLE INCIDENTS OF NEEDING SERVICE -- ALL OF WHICH SHOULD NOT HAVE TO BE REPLACED UNDER 68,000 MILES. DODGE REFUSES TO TAKE RESPONSABILTY OF DEFECTIVE PARTS AND VEHICLE. I HAVE READ MULTIPLE INCIDENT ON-LINE OF OTHER DURANGO OWNERS AND MINE IS MINOR COMPAIRED TO SOME. EVERYONE HAS HAD TO REPLACE BALL JOINT, BUT MULTIPLE PEOPLE HAVE HAD TO REPLACE TRANSMITTIONS A NUMBER OF TIME. I AM STUCK WITH A DEFECTIVE VEHICLE THAT IF NOT GOTTEN RID OF WILL COST ME THOUSANDS OF DOLLARS. MY TRUCK IS PAID OFF AS OF 10/2004, EXTENDED INSURANCE IS UP AT 72,000 MILES. I AM UNABLE TO AFFORD BUYING ANOTHER CAR THAT IS APPROPRIATE TO MY FAMILY SITUATION.
NHTSA ODI #10090426
Official recalls
3May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 2, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA03023 · Upper Ball Joint Separation
Opened Nov 19, 2003 · Closed Feb 11, 2005
Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE03032 · Front Susp. Upper Ball Joint Failure
Opened Jul 16, 2003 · Closed Nov 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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