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1999 Dodge Durango

Owner reports · Recalls · Investigations

More warning signs than most Durango years

Owner complaints for the 1999 Dodge Durango are substantially higher than the model-year median of 231.

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When problems were reported

Mileage at the reported incident

1,148 reports with mileage · 819 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Suspension. Review the 1,102 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 281 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 181 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

106 crash reports20 fire reports49 injury reports

Electrical System complaints

181 reports
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90,000 miles · Feb 22, 2008
Electrical System

WHEN AMBIENT TEMPERATURE GETS ABOVE 65 DEGREES, THE VEHICLE WILL COMPLETELY SHUT OFF WITHOUT REGARD TO MOVING FAST OR BEING STOPPED. A SIGNAL SHOWS IN THE DASH THAT READS "NO BUS". CAR WILL NOT START AGAIN UNTIL IT HAS SAT FOR SEVERAL MINUTES AND COOLS DOWN A LITTLE. THERE ARE MANY STRINGS ONLINE ABOUT THIS SAME PROBLEM WITH DOD…

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WHEN AMBIENT TEMPERATURE GETS ABOVE 65 DEGREES, THE VEHICLE WILL COMPLETELY SHUT OFF WITHOUT REGARD TO MOVING FAST OR BEING STOPPED. A SIGNAL SHOWS IN THE DASH THAT READS "NO BUS". CAR WILL NOT START AGAIN UNTIL IT HAS SAT FOR SEVERAL MINUTES AND COOLS DOWN A LITTLE. THERE ARE MANY STRINGS ONLINE ABOUT THIS SAME PROBLEM WITH DODGE DURANGOS. MINE IS A 1999 MODEL WITH 5.9L ENGINE. THIS HAS OCCURRED MANY TIMES, AND MOSTLY WHEN MY WIFE IS DRIVING WITH CHILDREN IN THE CAR. IT HAS PROVEN TO BE VERY DANGEROUS ON THE BUSY ROADS OF LAS VEGAS. MANY ONLINE FORUMS INDICATE THAT IT IS A PROBLEM WITH THE CONNECTOR AT THE ECM. IF THAT IS TRULY THE PROBLEM, IT IS A MFR DEFECT THAT IS ENDANGERING LIVES OF THOUSANDS OF U.S. CITIZENS AND SHOULD BE FIXED WITHOUT GUESSWORK AND WITHOUT DELAY BY THE MFR. *TR

NHTSA ODI #10218910

72,000 miles · Dec 27, 2007
Electrical SystemEngine And Engine CoolingService Brakes, Hydraulic

1999 DODGE DURANGO 4X4 BOUGHT IN SEPT. 07, WITHIN TWO WEEKS LOST OF OIL PRESSURE DURING HIGHWAY DRIVING JUST OVER 150 MILES, OIL PRESSURE GOES TO ZERO AND ENGINE LIGHT COMES ON. HAD TO PUT 4.5 QTS OF OIL. LATER ON DURING THE TRIP THE SPEEDOMETER QUIT WORKING UNLESS GOING ABOVE 50 MPH. ALSO AT THE SAME TIME THE ABS LIGHT AND B…

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1999 DODGE DURANGO 4X4 BOUGHT IN SEPT. 07, WITHIN TWO WEEKS LOST OF OIL PRESSURE DURING HIGHWAY DRIVING JUST OVER 150 MILES, OIL PRESSURE GOES TO ZERO AND ENGINE LIGHT COMES ON. HAD TO PUT 4.5 QTS OF OIL. LATER ON DURING THE TRIP THE SPEEDOMETER QUIT WORKING UNLESS GOING ABOVE 50 MPH. ALSO AT THE SAME TIME THE ABS LIGHT AND BRAKE LIGHT ILLUMINATED AND STAYS ON. GOING TO START WITH REPLACING THE SPEED SENSOR ON THE TRANSMISSION. HOPEFULLY THIS SOLVES THE ABS AND BRAKE LIGHT PROBLEM. *TR

NHTSA ODI #10213010

100,000 miles · Dec 27, 2007
Electrical System

TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 35 MPH ALL ELECTRICAL EQUIPMENT INCLUDING THE POWER WINDOWS AND THE TURN SIGNALS COMPLETELY FAILED. THE LOCAL MECHANIC STATED THAT THE MAIN CIRCUITS IN THE VEHICLE CAUSED THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED AND THERE WAS NO COMPLAINT FILED WITH THE …

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TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 35 MPH ALL ELECTRICAL EQUIPMENT INCLUDING THE POWER WINDOWS AND THE TURN SIGNALS COMPLETELY FAILED. THE LOCAL MECHANIC STATED THAT THE MAIN CIRCUITS IN THE VEHICLE CAUSED THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED AND THERE WAS NO COMPLAINT FILED WITH THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 100,000.

NHTSA ODI #10212962

178,000 miles · Sep 15, 2007
Electrical System

'99 DODGE DURANGO SHUTS DOWN WHILE TRAVELING WITHOUT WARNING. SEVERAL TIMES IN LAST 2 WEEKS TRAVELING APPROX 60 KMH WE LOST ALL POWER. DIFFICULT TO MANEUVER OFF THE HIGHWAY DURING RUSH HOUR. UNABLE TO START AGAIN UP TO AN HOUR LATER. IF WE WERE ON THE FREEWAY OR TOWING OUR HORSE TRAILER IT COULD HAVE BEEN A DISASTER. *JB

NHTSA ODI #10203061

125,111 miles · Sep 13, 2007
Electrical System

1999 5.2L 2WHEEL DRIVE DODGE DURANGO. MY WIFE WAS DRIVING DOWN THE ROAD WHEN THE CAR SUDDENLY DIED. A "NOBUS" INDICATOR CAME ON THE ODOMETER AND THE POWER BRAKES AND STEERING OF COURSE FAILED TO WORK SINCE THE ENGINE HAD QUIT. THIS VERY NEARLY CAUSED AN ACCIDENT AND FORCED HER TO SIT DEAD IN TRAFFIC FOR 10 MINUTES BEFORE THE E…

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1999 5.2L 2WHEEL DRIVE DODGE DURANGO. MY WIFE WAS DRIVING DOWN THE ROAD WHEN THE CAR SUDDENLY DIED. A "NOBUS" INDICATOR CAME ON THE ODOMETER AND THE POWER BRAKES AND STEERING OF COURSE FAILED TO WORK SINCE THE ENGINE HAD QUIT. THIS VERY NEARLY CAUSED AN ACCIDENT AND FORCED HER TO SIT DEAD IN TRAFFIC FOR 10 MINUTES BEFORE THE ENGINE WOULD RESTART. IT HAPPENED THREE MORE TIMES BEFORE SHE COULD GET HOME, BUT FORTUNATLEY AT STOP LIGHTS AND STOP SIGNS.

NHTSA ODI #10202932

73,000 miles · Sep 11, 2007
Electrical System

WE HAVE A 1999 DODGE DURANGO WITH PROBLEMS FOR THE PAST 8 MONTHS OF ALL GAUGES GOING DEAD. WE HAVE HAD IT TO THE DEALERSHIP SEVERAL TIMES WITH MIS-DIAGNOSIS AT OUR EXPENSE TOTALING $730.00 WITH NO RESULTS. THE DEALERSHIP ASKED US TO BRING IT BACK FOR THEM TO DO MORE REPAIRS. OBVIOUSLY THEY CANNOT DIAGNOSE THE PROBLEM CORRECTLY.*…

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WE HAVE A 1999 DODGE DURANGO WITH PROBLEMS FOR THE PAST 8 MONTHS OF ALL GAUGES GOING DEAD. WE HAVE HAD IT TO THE DEALERSHIP SEVERAL TIMES WITH MIS-DIAGNOSIS AT OUR EXPENSE TOTALING $730.00 WITH NO RESULTS. THE DEALERSHIP ASKED US TO BRING IT BACK FOR THEM TO DO MORE REPAIRS. OBVIOUSLY THEY CANNOT DIAGNOSE THE PROBLEM CORRECTLY.*JB UPDATED 01/11/08. *LJ UPDATED 12/12/07 *TR

NHTSA ODI #10202486

30,840 miles · Sep 7, 2007
Electrical SystemEngine And Engine CoolingExterior Lighting

TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING 50 MPH, THE ABS AND BRAKE LIGHTS ILLUMINATED. THE DEALER STATED THAT THE CONTROL MODULE FAILED AND THEY REPLACED IT ON TWO OCCASIONS. APPROXIMATELY SIX MONTHS LATER, THE CHECK ENGINE LIGHT ILLUMINATED AND THE DEALER STATED THAT THE TRANSMISSION OUTPUT SENSOR FAILED. THE…

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TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING 50 MPH, THE ABS AND BRAKE LIGHTS ILLUMINATED. THE DEALER STATED THAT THE CONTROL MODULE FAILED AND THEY REPLACED IT ON TWO OCCASIONS. APPROXIMATELY SIX MONTHS LATER, THE CHECK ENGINE LIGHT ILLUMINATED AND THE DEALER STATED THAT THE TRANSMISSION OUTPUT SENSOR FAILED. THEY MADE THE REPLACEMENT. APPROXIMATELY ONE YEAR LATER, THE REVERSE LIGHT AND REAR POWER WINDOWS WERE INOPERATIVE. THE DEALER INSTALLED A NEUTRAL SAFETY SWITCH. THE FAILURE MILEAGE WAS 30,840 AND CURRENT MILEAGE WAS 72,000. THE CONSUMER STATED WHEN SPOKE WITH MECHANIC AT SUPERSTITION THEY INFORMED HER THAT THE PROBLEM WAS THE EMISSION COIL WHICH CONTROLS THE SPARK PLUGS. UPDATED 10/24/07 *TR UPDATED 12/12/07 *TR

NHTSA ODI #10202157

120,000 miles · Aug 15, 2007
Electrical System

VEHICLE AUTOMATICALLY SHUTS OFF. STARTED BACK IN MAY 2007. TOOK TO MECHANIC WITH NO RESULTS. TOOK TO DEALERSHIP SPENT $900 ON ATTEMPTS TO FIX. NO RESULTS. CAR HAS SHUT OFF ALL SUMMER LONG. APPROXIMATELY 20 TIMES. ALWAYS IN THE HEAT OF THE DAY, A/C ON OR IDLING FOR LONG PERIODS OF TIME LIKE A DRIVE THRU OR CITY TRAFFIC. TEMPORARY…

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VEHICLE AUTOMATICALLY SHUTS OFF. STARTED BACK IN MAY 2007. TOOK TO MECHANIC WITH NO RESULTS. TOOK TO DEALERSHIP SPENT $900 ON ATTEMPTS TO FIX. NO RESULTS. CAR HAS SHUT OFF ALL SUMMER LONG. APPROXIMATELY 20 TIMES. ALWAYS IN THE HEAT OF THE DAY, A/C ON OR IDLING FOR LONG PERIODS OF TIME LIKE A DRIVE THRU OR CITY TRAFFIC. TEMPORARY FIX IS TO PURCHASE EXTRA RELAYS AND EXCHANGE COOL RELAYS WITH HOT ONES. *JB

NHTSA ODI #10199659

104,900 miles · Jul 8, 2007
Electrical System

VEHICLE SHUTS DOWN AT ANY GIVEN MOMENT WITHOUT WARNING. IT HAS HAPPENED AT INTERSECTIONS AND GOING 75 MPH ON THE FREEWAY. MECHANIC SUGGESTS A REPLACED POWER CONTROL MODULE, WHICH GETS VERY HOT. HOWEVER, WHEN READING ONLINE FORUMS , SUCH AS DODGEFORUM.COM AND AUTOMTIVEHELPER.COM THIS HAS NOT REMEDIED. THE PROBLEM FOR LONG FOR O…

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VEHICLE SHUTS DOWN AT ANY GIVEN MOMENT WITHOUT WARNING. IT HAS HAPPENED AT INTERSECTIONS AND GOING 75 MPH ON THE FREEWAY. MECHANIC SUGGESTS A REPLACED POWER CONTROL MODULE, WHICH GETS VERY HOT. HOWEVER, WHEN READING ONLINE FORUMS , SUCH AS DODGEFORUM.COM AND AUTOMTIVEHELPER.COM THIS HAS NOT REMEDIED. THE PROBLEM FOR LONG FOR OTHERS WHO HAVE HAD THIS APPRAISED. IT STARTED OCCURRING AGAIN A FEW MONTHS LATER. WE HAD SEVERAL CLOSE CALLS ON THE FREEWAY AND ONCE STALLING ON RAILROAD TRACKS SINCE THE POWER STEERING AND BRAKES DO NOT FUNCTION WHEN THE CAR STALLED. *AK.

NHTSA ODI #10195575

112,000 miles · Jun 12, 2007
Electrical System

1999 DODGE DURANGO (5.2L V8) CAR HAS STALLED NUMEROUS TIMES IN HEAVY TRAFFIC AND LIGHT TRAFFIC AT SPEEDS UP TO 75 MPH AS WELL AS AT A STOP LIGHT. STALLS ARE UNPREDICTABLE AND VERY DANGEROUS. MY WIFE CANNOT OPERATE THE VEHICLE WHEN IT STALLS DUE TO THE LOSS OF POWER STEERING AND BOOSTED BRAKES. IT IS EXTREMELY DIFFICULT TO STEE…

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1999 DODGE DURANGO (5.2L V8) CAR HAS STALLED NUMEROUS TIMES IN HEAVY TRAFFIC AND LIGHT TRAFFIC AT SPEEDS UP TO 75 MPH AS WELL AS AT A STOP LIGHT. STALLS ARE UNPREDICTABLE AND VERY DANGEROUS. MY WIFE CANNOT OPERATE THE VEHICLE WHEN IT STALLS DUE TO THE LOSS OF POWER STEERING AND BOOSTED BRAKES. IT IS EXTREMELY DIFFICULT TO STEER AND STOP WHEN THIS OCCURS. THE FAULT IS DUE TO A DEFECTIVE PCM (ENGINE COMPUTER) WHICH OVERHEATS IN HIGH AMBIENT TEMPERATURES (>75 DEGREES). REPAIR SHOP COULD NOT INITIALLY DETERMINE NATURE OF FAILURES AND QUOTED A VERY HIGH PRICED REPAIR THAT WOULD 'PROBABLY' FIX THE PROBLEM. I HAVE DETERMINED THAT POURING ICE WATER ON THE COMPUTER COOLS IT SUFFICIENTLY AND ALLOWS THE VEHICLE TO START UP AFTER ABOUT 5 MINUTES. REPLACING PCM COSTS $300 FOR DIY OR >$600 FROM A REPAIR SHOP. MANUFACTURER HAS MADE NO ATTEMPT TO REPLACE OR RECALL THIS ITEM.

NHTSA ODI #10192997

Official recalls

3

01V153000 · Air Bags

May 8, 2001

VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.

Consequence & remedy

Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.

Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

01V119000 · Seat Belts:front:retractor

Apr 11, 2001

VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.

Consequence & remedy

Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.

Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

99V342000 · Fuel System, Gasoline:storage:tank Assembly:mounting

Dec 2, 1999

VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.

Consequence & remedy

Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

EA03023 · Upper Ball Joint Separation

Opened Nov 19, 2003 · Closed Feb 11, 2005

Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint

DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

Additional source detail variants (5)

Suspension

DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

Suspension:front

DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

Suspension:front:control Arm

DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

Suspension:front:control Arm:upper Arm

DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

Suspension:front:control Arm:upper Ball Joint

DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

PE03032 · Front Susp. Upper Ball Joint Failure

Opened Jul 16, 2003 · Closed Nov 19, 2003

Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint

IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.

Additional source detail variants (4)

Suspension:front

IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.

Suspension:front:control Arm

IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.

Suspension:front:control Arm:upper Arm

IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.

Suspension:front:control Arm:upper Ball Joint

IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.

PE02082 · Safety Belt Cinching Latch Plate

Opened Nov 6, 2002 · Closed Apr 23, 2003

Status: closed (inferred from source dates) · Seat Belts

THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.