Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
180–25K
8025–50K
15850–75K
9475–100K
75100–150K
16150K+
441 reports with mileage · 524 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Suspension. Review the 540 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 103 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 90 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
51 crash reports12 fire reports21 injury reports
What owners actually said
965 reports
Mileage unknown · Apr 4, 2007
Suspension
TL*- THE CONTACT STATED THAT DURING A ROUTINE CHECK UP OF THE 1998 DODGE GRAND CARAVAN IN 2006 THE MECHANIC DISCOVERED THE VEHICLE HAD A CORRODED STRUT MOUNT SUSPENSION TOWER. THE VEHICLE WAS TAKEN TO THE ANOTHER MECHANIC ON 4/5/2007, WHO STATED THAT THE CORROSION HAD GOTTEN WORSE. THE VEHICLE WAS NOT EXPERIENCING ANY FAILURE…
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TL*- THE CONTACT STATED THAT DURING A ROUTINE CHECK UP OF THE 1998 DODGE GRAND CARAVAN IN 2006 THE MECHANIC DISCOVERED THE VEHICLE HAD A CORRODED STRUT MOUNT SUSPENSION TOWER. THE VEHICLE WAS TAKEN TO THE ANOTHER MECHANIC ON 4/5/2007, WHO STATED THAT THE CORROSION HAD GOTTEN WORSE. THE VEHICLE WAS NOT EXPERIENCING ANY FAILURES DUE TO THIS CORROSION AT THIS TIME. *AK
NHTSA ODI #10187033
Mileage unknown · Mar 12, 2007
Seats
DRIVERS POWER SEAT IS ROCKING BACK AND FORTH. THERE WAS NO EVENT LEADING UP TO THE FAILURE. ONE DAY I GOT IN THE CAR AND IT WAS ROCKING. VEHICLE HAS NOT BEEN IN AN ACCIDENT AND FROM RESEARCH I HAVE DONE IT SEEMS THAT MANY OTHER 1998 DODGE DURANGO OWNERS ARE ALSO AFFECTED. THIS DEFECTIVE COMPONENT IS COSTING DURANGO OWNERS BE…
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DRIVERS POWER SEAT IS ROCKING BACK AND FORTH. THERE WAS NO EVENT LEADING UP TO THE FAILURE. ONE DAY I GOT IN THE CAR AND IT WAS ROCKING. VEHICLE HAS NOT BEEN IN AN ACCIDENT AND FROM RESEARCH I HAVE DONE IT SEEMS THAT MANY OTHER 1998 DODGE DURANGO OWNERS ARE ALSO AFFECTED. THIS DEFECTIVE COMPONENT IS COSTING DURANGO OWNERS BETWEEN $500-$600 TO REPLACE. IF THIS SEAT ISSUE ISN'T ADDRESSED, IT CAN COST DODGE DURANGO OWNERS THEIR LIVES IF THESE "CHEAP" SEATS LET LOOSE DURING A COLLISION. I AM CALLING CHRYSLER CUSTOMER CARE TO REPORT PROBLEM. *JB
NHTSA ODI #10184822
Mileage unknown · Jan 6, 2007
Engine And Engine Cooling
I HAVE HAD THE SAME PROBLEM WITH MY 98 DODGE DURANGO. VEHICLE RAN FINE FOR ENTIRE TIME WE OWNED IT. MAINTENANCE WAS DONE PROPERLY, AS MY HUSBAND IS A GENERATOR MECHANIC IN THE MILITARY AND KEEPS A VERY RIGID MAINTENANCE SCHEDULE FOR ALL OF OUR CARS. MID MAY THE VEHICLE SUDDENLY LOST OIL PRESSURE, AFTER AND OIL CHANGE VEHICLE WAS…
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I HAVE HAD THE SAME PROBLEM WITH MY 98 DODGE DURANGO. VEHICLE RAN FINE FOR ENTIRE TIME WE OWNED IT. MAINTENANCE WAS DONE PROPERLY, AS MY HUSBAND IS A GENERATOR MECHANIC IN THE MILITARY AND KEEPS A VERY RIGID MAINTENANCE SCHEDULE FOR ALL OF OUR CARS. MID MAY THE VEHICLE SUDDENLY LOST OIL PRESSURE, AFTER AND OIL CHANGE VEHICLE WAS FINE FOR MONTHS. THEN MID AUGUST IT STARTS AGAIN, AGAIN OIL CHANGES WERE DONE AT LEAST EVERY 6000 MILES BY CHRYSLER'S INSTRUCTIONS. BEFORE WE CAN EVEN GET OFF OF THE INTERSTATE THE ENGINE STARTED KNOCKING AND NOW WILL RUN BUT LOSSES OIL PRESSURE BEFORE WE GET OUT OF THE DRIVEWAY AND KNOCKING STARTS SOON AFTER. COMPRESSION IS LOST IN TWO HEAD GASKETS DUE TO THIS AND THE MECHANIC SAYS THE SLUDGE IS THE PROBLEM, THOUGH THE MECHANIC CAN'T EXPLAIN WHY BECAUSE HE KNOWS HOW OFTEN THE OIL HAS BEEN CHANGED. HE CAN ONLY EXPLAIN THAT AN OIL CHANGE DOES NOT DRAIN THE BUILD UP THAT IS ALREADY INSIDE OF THE ENGINE AND THAT IT HAS JUST BEEN DEVELOPING OVER TIME BUT IS VERY ABNORMAL. CHRYSLER/DODGE SHOULD TAKE ACTION, I HAVE SEEN HUNDREDS IF NOT THOUSANDS OF COMPLAINTS OF THIS EXACT PROBLEM ONLINE AND AM VERY DISAPPOINTED IN WHAT I THOUGHT WAS GOING TO BE A GOOD VEHICLE. *JB
NHTSA ODI #10177960
11,500 miles · Jan 4, 2007
Service Brakes, Hydraulic
WHILE REPLACING THE FRONT DISC BREAK PADS I OBSERVED THE PASSENGER SIDE UPPER CALIPER BOLT WAS NO TIGHTENING. UPON FURTHER INSPECTION I OBSERVED THAT THE THREADS IN THE KNUCKLE WERE STRIPPED COMPLETELY. THE PRICE TO FIX IT WITH A HELI COIL REPAIR WAS AROUND 250.00 NOT INCLUDING LABOR OR 750.00 FOR A NEW STEERING KNUCKLE NOT INCL…
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WHILE REPLACING THE FRONT DISC BREAK PADS I OBSERVED THE PASSENGER SIDE UPPER CALIPER BOLT WAS NO TIGHTENING. UPON FURTHER INSPECTION I OBSERVED THAT THE THREADS IN THE KNUCKLE WERE STRIPPED COMPLETELY. THE PRICE TO FIX IT WITH A HELI COIL REPAIR WAS AROUND 250.00 NOT INCLUDING LABOR OR 750.00 FOR A NEW STEERING KNUCKLE NOT INCLUDING LABOR. *NM
NHTSA ODI #10177813
99,350 miles · Dec 28, 2006
Power Train
TL* - ON 3/13/06 THE CONTACT TOOK 1998 DODGE DURANGO TO COTTMAN TRANSMISSION BECAUSE THE TRANSMISSION WAS SLIPPING INTO FIRST GEAR. AT THAT TIME, COTTMAN REPLACED THE VALVE BODY. ON 3/31/06 THE CONTACT TOOK IT BACK TO COTTMAN FOR THE SAME REASON, AND COTTMAN STATED THAT THEY WOULD REBUILD THE WHOLE TRANSMISSION. WHEN CONTACT…
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TL* - ON 3/13/06 THE CONTACT TOOK 1998 DODGE DURANGO TO COTTMAN TRANSMISSION BECAUSE THE TRANSMISSION WAS SLIPPING INTO FIRST GEAR. AT THAT TIME, COTTMAN REPLACED THE VALVE BODY. ON 3/31/06 THE CONTACT TOOK IT BACK TO COTTMAN FOR THE SAME REASON, AND COTTMAN STATED THAT THEY WOULD REBUILD THE WHOLE TRANSMISSION. WHEN CONTACT PICKED UP THE VEHICLE IT WAS MAKING A LOUD SQUEAKING NOISE, AND COTTMAN TOLD HIM TO DRIVE IT FOR A FEW DAYS AND THE NOISE WOULD GO AWAY. AFTER DRIVING IT FOR A FEW DAYS CONTACT CONTINUED TO HEAR THE SAME SQUEAKING NOISE, SO COTTMAN REPLACED THE TRANSMISSION. AT WHICH POINT THE CONTACT CONTINUED TO HEAR THE SAME NOISE, HE TOOK VEHICLE TO AT PRO TRANSMISSION AND THEY STATED TO THE CONTACT THAT THE DAMAGE WAS PROBABLY INTERNAL BECAUSE THEY COULDN'T SEE ANYTHING WRONG WITH THE VEHICLE. ON 6/16/06 CONTACT TOOK IT BACK TO COTTMAN, AND COTTMAN STATED THAT THEY REPLACED THE TRANSMISSION; AFTER CONTACT PICKED IT UP HE CONTINUED TO HEAR THE SAME SQUEAKING NOISE, SO CONTACT BROUGHT VEHICLE BACK TO COTTMAN ON 12/11/06. COTTMAN ONCE AGAIN REPLACED THE TRANSMISSION. THE CONTACT STATED THAT THE TRANSMISSION IS POURING FLUID FROM THE PUMP. CONTACT WILL TAKE THE VEHICLE TO COTTMAN. *AK UPDATED 2/6/2007 - *NM
NHTSA ODI #10177245
Mileage unknown · Nov 27, 2006
Suspension
BOTH BALL JOINTS LEFT AND RIGHT LOWER AND UPPER ARE BAD, HAVE NOT REPLACED AS OF YET WILL SOON. TRUCK HAS ONLY 82K ON IT. *JB
NHTSA ODI #10174460
71,949 miles · Nov 21, 2006
Power Train
DT*: THE CONTACT STATED WHILE DRIVING 30 MPH, THERE WAS A KNOCKING NOISE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS RETURNED TO THE SALES DEALER FOR SERVICE, WHO DETERMINED THE PROBLEM WAS WITH THE TRANSMISSION. THE DEALER SENT THE VEHICLE TO A TRANSMISSION SHOP. THE KNOCKING CONTINUED EACH TIME AFTER 5 MORE VISITS T…
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DT*: THE CONTACT STATED WHILE DRIVING 30 MPH, THERE WAS A KNOCKING NOISE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS RETURNED TO THE SALES DEALER FOR SERVICE, WHO DETERMINED THE PROBLEM WAS WITH THE TRANSMISSION. THE DEALER SENT THE VEHICLE TO A TRANSMISSION SHOP. THE KNOCKING CONTINUED EACH TIME AFTER 5 MORE VISITS TO THE TRANSMISSION SHOP, SO THE SALES DEALER SENT THE VEHICLE TO A SERVICE DEALER. THE KNOCKING CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED.
NHTSA ODI #10173968
132,617 miles · Oct 16, 2006
Suspension
I OWN A 1998 DODGE DURANGO. I HAVE REPLACED THE BALL JOINTS ONCE. AT A REGULAR TIRE ROTATION, I WAS TOLD THEY ARE WEARING OUT AGAIN. BASED UPON RESEARCH - THIS IS AN EXISTING PROBLEM WITH DURANGO MODELS FROM 1998 TO THE PRESENT. A RECALL OF THE DURANGO IS NEEDED TO ADDRESS THIS. *NM
NHTSA ODI #10170917
129,000 miles · Sep 11, 2006
Suspension
I BOUGHT MY 1998 DODGE DURANGO FROM A SMALL USED CAR LOT. WHEN I GOT IT HOME AND HAD IT CHECKED OUT BY MY MECHANIC THEY TOLD ME I HAD TO REPLACE THE BALL JOINTS AND THAT IT WAS UNSAFE TO DRIVE. THAT WAS $1000+. AFTER FINDING OUT THAT THIS WAS ALSO A PROBLEM IN THE LATER MODELS BUT THAT THEY WERE BEING RECALLED, I THOUGHT IT SH…
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I BOUGHT MY 1998 DODGE DURANGO FROM A SMALL USED CAR LOT. WHEN I GOT IT HOME AND HAD IT CHECKED OUT BY MY MECHANIC THEY TOLD ME I HAD TO REPLACE THE BALL JOINTS AND THAT IT WAS UNSAFE TO DRIVE. THAT WAS $1000+. AFTER FINDING OUT THAT THIS WAS ALSO A PROBLEM IN THE LATER MODELS BUT THAT THEY WERE BEING RECALLED, I THOUGHT IT SHOULD BE BROUGHT TO SOMEONE'S ATTENTION. *JB
NHTSA ODI #10167828
47,725 miles · Sep 1, 2006
Suspension
DT*: THE CONTACT STATED THE STEERING WHEEL HAD A LOT OF PLAY AT VARIOUS SPEEDS. THE DEALERSHIP DETERMINED THE UPPER BALL JOINT NEEDED TO BE REPLACED.
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE REAR BRAKE TUBE CAN CONTACT AN UNDERBODY CROSSMEMBER EVENTUALLY WEARING A HOLE IN THE TUBE.
Consequence & remedy
Consequence: IF THE TUBE WERE PERFORATED, THERE WOULD BE A REDUCTION IN BRAKING FROM THE REAR WHEELS, INCREASING STOPPING DISTANCES.
Remedy: DEALERS WILL INSTALL A RUBBER ISOLATOR ON ALL VEHICLES THAT DO NOT INDICATE TUBE CONTACT. VEHICLES THAT SHOW CONTACT AND HAVE LESS THAN 45,000 MILES AND NO SIGNS OF RED RUST WILL HAVE THE RUBBER ISOLATOR INSTALLED WITH SILICONE TO PROTECT THE TUBE WHERE THE COATING HAS WORN OFF. VEHICLES THAT EXHIBIT CONTACT, AND HAVE MORE THAN 45,000 MILES OR SHOW SIGNS OF RED RUST, WILL HAVE THE BRAKE TUBE REPLACED WITH THE PRODUCTION TUBE AND ISOLATOR.
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS. THE FASTENER WHICH SECURES THE GENERATOR CABLE TO THE POWER DISTRIBUTION CENTER (PDC) HAS AN INSUFFICIENT CLAMP LOAD, RESULTING IN A LOOSE CONNECTION AND ELECTRICAL ARCING AT THE CONNECTION.
Consequence & remedy
Consequence: THIS CONDITION COULD CAUSE A FIRE IN THE ENGINE COMPARTMENT.
Remedy: DEALERS WILL RETIGHTEN THE GENERATOR CABLE AND BATTERY CABLE FASTENERS TO THE PROPER TORQUE SPECIFICATIONS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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