NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
66 reportsClear category filter40,000 miles · Jan 15, 2004
Engine And Engine CoolingEquipmentPower Train
FRONT BRAKES (REPLACED 3X'S IN ONE YEAR) KEEP FAILING ON DODGE DURANGO CAUSING UNEVEN TIRE WEAR AND ALIGNMENT TO SHIFT. I'VE HAD TO REPLACE THE FRONT TIRES 4 TIMES AND THE REAR TIRES TWICE SINCE I BOUGHT THIS VEHICLE JANUARY 2,2000. ALL TIRES WEAR AT AN ANGLE WITH SEVERAL BALD SPOTS IN DIFFERENT PLACES. I ALSO REPLACED THE WATER…
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FRONT BRAKES (REPLACED 3X'S IN ONE YEAR) KEEP FAILING ON DODGE DURANGO CAUSING UNEVEN TIRE WEAR AND ALIGNMENT TO SHIFT. I'VE HAD TO REPLACE THE FRONT TIRES 4 TIMES AND THE REAR TIRES TWICE SINCE I BOUGHT THIS VEHICLE JANUARY 2,2000. ALL TIRES WEAR AT AN ANGLE WITH SEVERAL BALD SPOTS IN DIFFERENT PLACES. I ALSO REPLACED THE WATER PUMP AND RADIATOR FEBRUARY 2003. NOW THE AIR CONDITIONER IS NOT WORKING. THE TRANSMISSION WENT OUT A COUPLE OF MONTHS AFTER I PURCHASED THE VEHICLE. IT WAS STILL UNDER WARRANTY, BUT I STILL HAD TO PAY 300.00 OUT OF POCKET FOR WHATEVER REASON.
NHTSA ODI #10070543
53,369 miles · Dec 10, 2003
Engine And Engine Cooling
WHILE DRIVING 65 MPH VEHICLE STALLED. DRIVER RESTARTED THE VEHICLE AND DROVE IT TO THE DEALER FOR ANALYSIS. THE MECHANIC COULD NOT RESOLVE THE PROBLEM. *AK VEHICLE WAS TAKEN TO THE DEALER FOR SEAT RELEASE FAILURE, WHINING NOISE IN REVERSE, AND KNOCKING SOUNDS WHILE ACCELERATING. MECHANIC TEST DROVE T…
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WHILE DRIVING 65 MPH VEHICLE STALLED. DRIVER RESTARTED THE VEHICLE AND DROVE IT TO THE DEALER FOR ANALYSIS. THE MECHANIC COULD NOT RESOLVE THE PROBLEM. *AK VEHICLE WAS TAKEN TO THE DEALER FOR SEAT RELEASE FAILURE, WHINING NOISE IN REVERSE, AND KNOCKING SOUNDS WHILE ACCELERATING. MECHANIC TEST DROVE THE VEHICLE AND NOTICED A LOOSE AND WOBBLY STEERING WHEEL. HE REPLACED UPPER BALL JOINT AND LEFT UPPER CONTROL ARM. *PH
NHTSA ODI #10047942
42,000 miles · Dec 5, 2003
Engine And Engine CoolingSteeringSuspension
MY 1998 DODGE DURANGO CONTINUES TO SHOW PROBLEMS WITH STEERING AND FRONT. THERE ARE ONLY 57000 MILES ON THIS VEHICLE AND THE MILES HAVE BEEN EASY MILES, (ALL ON ROAD AND EASY DRIVING). I'VE REPLACED THE POWER STEERING BOX, AND THE LOWER BALL JOINTS PLUS THE FRONT WHEEL BEARING AND DRUM. ALL OF THIS HAS COST $550 THE FIRST TIME…
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MY 1998 DODGE DURANGO CONTINUES TO SHOW PROBLEMS WITH STEERING AND FRONT. THERE ARE ONLY 57000 MILES ON THIS VEHICLE AND THE MILES HAVE BEEN EASY MILES, (ALL ON ROAD AND EASY DRIVING). I'VE REPLACED THE POWER STEERING BOX, AND THE LOWER BALL JOINTS PLUS THE FRONT WHEEL BEARING AND DRUM. ALL OF THIS HAS COST $550 THE FIRST TIME AND $880 THE SECOND TIME. THIS COST COME IN ADDITION TO REPLACEMENT A HEAD GASKET AND REAR WINDOWS THAT DON'T WORK. *JB
NHTSA ODI #10049289
Mileage unknown · Sep 16, 2003
Electrical SystemEngine And Engine CoolingPower Train
I HAD TO HAVE THE BALL JOINTS REPLACED 6 MONTHS AFTER I BOUGHT THE TRUCK. THE DEALERSHIP SAID THAT MY WHEELS WERE GETTING READY TO FALL OFF AND THE TRUCK WAS TO DANGEROUS TO DRIVE. THEN THE TRANSMISSION WENT OUT IN AUGUST OF 2003. I BARELY HAD 50,000 MILES ON IT. THE BRAKES ON IT ARE TERRIBLE. WHEN IT IS RAINING I HYDROPLANE JUS…
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I HAD TO HAVE THE BALL JOINTS REPLACED 6 MONTHS AFTER I BOUGHT THE TRUCK. THE DEALERSHIP SAID THAT MY WHEELS WERE GETTING READY TO FALL OFF AND THE TRUCK WAS TO DANGEROUS TO DRIVE. THEN THE TRANSMISSION WENT OUT IN AUGUST OF 2003. I BARELY HAD 50,000 MILES ON IT. THE BRAKES ON IT ARE TERRIBLE. WHEN IT IS RAINING I HYDROPLANE JUST ABOUT EVER TIME I PUT ON THE BRAKES. THE ANTI LOCK BRAKE SYSTEM IS NOT WORKING PROPERLY. THE LIGHT IS NOW ON. THE SPEEDOMETER IS NOW BROKEN. IT STAYS AT ZERO MOST OF THE TIME BUT WILL OCCASIONALLY JUMP UP AND DOWN WHILE DRIVING. THE ELECTRIC DOOR LOCK MAKES A HORRIBLE SOUND WHEN IT LOCKS. LAST BUT NOT LEAST WHENEVER I DRIVE ON THE INTERSTATE AND GO OVER 60 MPH THE ENGINE MAKES A RATTLING NOISE. *JB
NHTSA ODI #10038973
65,499 miles · Jul 28, 2003
Engine And Engine Cooling
ENGINE FAILURE DUE TO OIL PUMP FAILURE AND SLUDGE BUILDUP. FIRST INCIDENT HAPPENED ON 2-11-02 AT 65,499 MILES. ENGINE REPLACED AND SECOND INCIDENT OCCURRED ON JULY 16, 2003 AT 91,749 MILES.*AK
NHTSA ODI #10030305
47,000 miles · Jul 28, 2003
Air BagsEngine And Engine CoolingPower TrainCrash
ACCIDENT, AIRBAGS DID NOT DEPLOY, SEAT BELTS DIDN'T WORK PROPER. LOSS OF OF CONTROL FROM STEERING PROBLEMS. STEERING PROBLEMS ON WET ROADS. TRANSMISSION PROBLEMS, DOESN'T SHIFT PROPER, NO AIR CONDITION, CAN NOT DRIVE WITH WINDOWS DOWN IN BACK, VERY HARD TO CONTROL. CAR IS PARKED BECAUSE I AM AFRAID TO DRIVE IT. BEEN BACK TO DEAL…
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ACCIDENT, AIRBAGS DID NOT DEPLOY, SEAT BELTS DIDN'T WORK PROPER. LOSS OF OF CONTROL FROM STEERING PROBLEMS. STEERING PROBLEMS ON WET ROADS. TRANSMISSION PROBLEMS, DOESN'T SHIFT PROPER, NO AIR CONDITION, CAN NOT DRIVE WITH WINDOWS DOWN IN BACK, VERY HARD TO CONTROL. CAR IS PARKED BECAUSE I AM AFRAID TO DRIVE IT. BEEN BACK TO DEALER WITH PROBLEM AFTER PROBLEM. *AK
NHTSA ODI #10030245
107,700 miles · Jul 22, 2003
Engine And Engine Cooling
RETURNING HOME FROM A BUSINESS TRIP, THE DURANGO STARTED MAKING A LOUD NOISE, THEN QUIT WITHIN SECONDS OF THE ORIGINAL NOISE, WITH A LOUD CLUNK. THE "CHECK ENGINE GUAGES" LIGHT DID NOT COME ON PRIOR TO THE LOUD NOISE. I LIVE IN THE MOUNTAINS, AND FORTUNATELY THE ENGINE QUIT NEXT TO A VEHICLE TURNOUT. IF THE ENGINE FAILURE HAD…
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RETURNING HOME FROM A BUSINESS TRIP, THE DURANGO STARTED MAKING A LOUD NOISE, THEN QUIT WITHIN SECONDS OF THE ORIGINAL NOISE, WITH A LOUD CLUNK. THE "CHECK ENGINE GUAGES" LIGHT DID NOT COME ON PRIOR TO THE LOUD NOISE. I LIVE IN THE MOUNTAINS, AND FORTUNATELY THE ENGINE QUIT NEXT TO A VEHICLE TURNOUT. IF THE ENGINE FAILURE HAD OCCURED A FEW SECONDS EARLIER, OR A FEW SECONDS LATER, MY LIFE WOULD HAVE BEEN IN SERIOUS DANGER, AND I WOULD HAVE ENDANGERED THE LIVES OF THE PEOPLE AT RISK OF HITTING MY STALLED VEHICLE. MY MECHANIC FOUND A USED ENGINE AND INSTALLED IT. NEW INSTALLED ENGINE RAN QUITE WELL FOR ABOUT 300 MILES. THIS TIME, THE FAILURE WAS FORWARNED BY A "CHECK ENGINE GUAGES" LIGHT AND BELL. CHECKING THE GUAGES, I FOUND NOTHING OUT OF THE ORDINARY - OIL PRESSURE AND TEMP WERE OK. THIS HAPPENED WITH THE SECOND BELL AS WELL. THE THIRD BELL, AND I TURNED THE ENGINE OFF DUE TO THE OIL PRESSURE GUAGE FALLING TO ZERO. TOWING THE DURANGO TO A LOCAL MECHANIC, HE ADVISED THAT WE SHOULD CHANGE THE OIL PUMP, BUT ADVISED ME THAT METAL SHAVINGS WERE FOUND IN THE OIL PUMP SCREEN, AND THAT FURTHER DAMAGE WAS PROBBABLE. MY MECHANIC TOLD ME THAT I SHOULD HAVE THE PUMP CHANGED, AND DRIVE IT TO HIS SHOP FOR INSPECTION - A DISTANCE OF APPROXIMATELY 35 MILES. THE DURANGO MADE IT 15 MILES BEFORE QUITTING. THE CATASTROPHIC FAILURE OF THIS ENGINE CREATES A DEFINITE SAFETY HAZARD. THE MANUFACTURER SHOULD BE ALLOWED TO DO A RECALL ON THIS ENGINE. IF THE MANUFACTURER DOES NOT THINK A RECALL NECESSARY, THE NHTSA SHOULD FORCE A RECALL. THIS ENGINE WILL CREATE SERIOUS HARM TO SOMEONE. IT IS JUST A MATTER OF TIME....
NHTSA ODI #10028866
41,679 miles · Jul 3, 2003
Air BagsEngine And Engine Cooling
CHECK ENGINE LIGHT CAME ON; CRACKED LEFT CYLINDER HEAD AT 40,000 MILES. DEALER REPAIRED UNDER WARRANTY; CLAIMS TO NOT KNOW WHY HEAD CRACKED. EXACTLY 40,000 MILES LATER, LEFT CYLINDER HEAD CRACKED AGAIN. DEALER WILL NOT REPAIR; CAR IS 3 MONTHS OUTSIDE OF EXTENDED WARRANTY. DEALER STILL CAN'T GIVE REASON FOR CYLINDER HEAD FAILURE…
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CHECK ENGINE LIGHT CAME ON; CRACKED LEFT CYLINDER HEAD AT 40,000 MILES. DEALER REPAIRED UNDER WARRANTY; CLAIMS TO NOT KNOW WHY HEAD CRACKED. EXACTLY 40,000 MILES LATER, LEFT CYLINDER HEAD CRACKED AGAIN. DEALER WILL NOT REPAIR; CAR IS 3 MONTHS OUTSIDE OF EXTENDED WARRANTY. DEALER STILL CAN'T GIVE REASON FOR CYLINDER HEAD FAILURE. OTHER MECHANICS/DEALERS BELIEVE CYLINDER HEADS FAIL DUE TO FAULTY CASTING. *NLM THERE WAS A SCRAPING NOISE WHEN THE STEERING WHEEL WAS TURNED. THE SERVICE DEALER FOUND INTERNAL DAMAGE IN THE CLOCKSPRING AND REPLACED THE UNIT. THE CONSUMER REQUESTED REIMBURSEMENT. *SCC
NHTSA ODI #10023341
75,000 miles · Jun 18, 2003
Air BagsEngine And Engine Cooling
FAULTY CLOCK SPRING. $178 TO REPLACE/REPAIR. MY VEHICLE APPARENTLY NOT AFFECTED BY RECALL OF 216,000 VEHICLES. CLOCK SPRING FAILURE RESULTS IN FAILURE OF AIRBAG TO DEPLOY. I GUESS I'M EXTREMELY LUCKY I WAS NOT INVOLVED IN A LIFE-ALTERING ACCIDENT. *NLM REFER TO RECALL # 01V153000. PER INVOICE, THE ENGINE LIGHT HAD COME O…
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FAULTY CLOCK SPRING. $178 TO REPLACE/REPAIR. MY VEHICLE APPARENTLY NOT AFFECTED BY RECALL OF 216,000 VEHICLES. CLOCK SPRING FAILURE RESULTS IN FAILURE OF AIRBAG TO DEPLOY. I GUESS I'M EXTREMELY LUCKY I WAS NOT INVOLVED IN A LIFE-ALTERING ACCIDENT. *NLM REFER TO RECALL # 01V153000. PER INVOICE, THE ENGINE LIGHT HAD COME ON AND THERE WERE RATTLES UPON ACCELERATION, THE SERVICE DEALER FOUND #5 CYLINDER MISFIRE AND REMOVED THE #5 SPARK PLUG AND VIEWED SIGNS OF COOLANT ON THE SPARK PLUG. (RECOMMENDED REMOVAL OF THE LEFT CYLINDER HEAD FOR FURTHER INSPECTION/CONSUMER DECLINED) THERE WAS ALSO A SCRAPING NOISE WHEN THE VEHICLE WAS TURNED, THE CLOCKSPRING WAS FOUND FAULTY DUE TO INTERNAL DAMAGE, THE CLOCKSPRING UNIT WAS REPLACED. *SCC
NHTSA ODI #10023339
83,580 miles · May 25, 2003
Engine And Engine Cooling
THE FAN ON MY DURANGO CAME OFF THE WATER PUMP AND DESTROYED THE FAN SHROUD THE RADIATOR, THE IDLER PULLEY THE BELT AND THE WATER PUMP SHAFT. I WAS TRAVELING ABOUT 60 MPH AND THE FAN CAN OFF AND IT COST ME $855.31 TO FIX I WAS WONDERING IF THERE WAS A WAY TO RECOUP THE COST FOR THE REPAIRS TO MY DURANGO. *NLM
NHTSA ODI #10019272
Official recalls
4May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 2, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE REAR BRAKE TUBE CAN CONTACT AN UNDERBODY CROSSMEMBER EVENTUALLY WEARING A HOLE IN THE TUBE.
Consequence & remedy
Consequence: IF THE TUBE WERE PERFORATED, THERE WOULD BE A REDUCTION IN BRAKING FROM THE REAR WHEELS, INCREASING STOPPING DISTANCES.
Remedy: DEALERS WILL INSTALL A RUBBER ISOLATOR ON ALL VEHICLES THAT DO NOT INDICATE TUBE CONTACT. VEHICLES THAT SHOW CONTACT AND HAVE LESS THAN 45,000 MILES AND NO SIGNS OF RED RUST WILL HAVE THE RUBBER ISOLATOR INSTALLED WITH SILICONE TO PROTECT THE TUBE WHERE THE COATING HAS WORN OFF. VEHICLES THAT EXHIBIT CONTACT, AND HAVE MORE THAN 45,000 MILES OR SHOW SIGNS OF RED RUST, WILL HAVE THE BRAKE TUBE REPLACED WITH THE PRODUCTION TUBE AND ISOLATOR.
Dec 2, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Jan 30, 1998
VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS. THE FASTENER WHICH SECURES THE GENERATOR CABLE TO THE POWER DISTRIBUTION CENTER (PDC) HAS AN INSUFFICIENT CLAMP LOAD, RESULTING IN A LOOSE CONNECTION AND ELECTRICAL ARCING AT THE CONNECTION.
Consequence & remedy
Consequence: THIS CONDITION COULD CAUSE A FIRE IN THE ENGINE COMPARTMENT.
Remedy: DEALERS WILL RETIGHTEN THE GENERATOR CABLE AND BATTERY CABLE FASTENERS TO THE PROPER TORQUE SPECIFICATIONS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA03023 · Upper Ball Joint Separation
Opened Nov 19, 2003 · Closed Feb 11, 2005
Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE03032 · Front Susp. Upper Ball Joint Failure
Opened Jul 16, 2003 · Closed Nov 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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