2021 Dodge Charger

The contact owns a 2021 Dodge Charger. The contact stated while driving 60-65 MPH, a tiny rock hit the windshield and the windshield cracked. The vehicle was repaired by Safelite at the contact's residence. Additionally, the contact stated that while driving at 25 MPH, a truck spun out and gravel fell from the truck causing a tiny rock to hit the driver’s side windshield and caused a crack. The windshield was repaired by Safelite at the contact's residence; however, the failure reoccurred while driving. The contact stated that the failure occurred three times within three months. The dealer was notified of the failure and informed the contact that the failure was associated with NHTSA Campaign Number: 21V516000 (Visibility) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 5,000.

So this vehicle turned out to be one of the easiest cars to be stolen. I’ve heard many stories and cases about other Dodge Charger owners that have gotten there Chargers stolen as well and I received a recall notice from dodge this week that it’s something about the radio frequency and something about a simple diagnostic tool and it programs a new key instantly and Dodge finally after so many complaints did there research and now put out a recall. My dream car was stolen, crashed and even my insurance company won’t compensate anything and now my vehicle has on its carfax that it was stolen and involved in an accident and the value is now destroyed. I tried getting a selling price thru Carvana and Vroom, well Carvana declined it due to that and Vroom gave me a price value of $30,000 and I bought it for $60,000. Half the value is gone due to a manufacturing issue that made these vehicles so easy to steal and be in the hands of anybody and everybody that doesn’t own it. It was used and abused on my dime and now I have to eat the loss.

The rear camera is defective. It is too dark in most conditions and not clear resulting in a poor view of what is behind me. At night, it is impossible to use, and relying on it will result in a collision. Stellantis and the local dealer have been provided with photos of the display and the dealer spent a few seconds looking at it and they say it is how it should be. Other owners of the same type car online have the same complaint and had the camera changed. Stellantis refuses to do so. Photos have been uploaded showing the problem.

AT ONLY 256 MILES, THE VEHICLE EITHER SHUTS OFF WHILE DRIVING OR WILL NOT START AFTER IT'S PARKED. THE FIRST OCCURRENCE OF THE ENGINE TURNING OFF WAS WHILE I WAS DRIVING. THE VEHICLE APPEARED TO STALL. AFTER SEVERAL ATTEMPTS THE VEHICLE RESTARTED. THERE HAS SINCE BEEN 3 NO START CONDITIONS AFTER THE VEHICLE HAS BEEN PARKED. THE VEHICLE IS CURRENTLY AT DAVIS CHRYSLER JEEP DODGE RAM IN YULEE, FL AWAITING DIAGNOSTICS AND REPAIR OF THIS INTERMITTENT FAULT.