2021 Dodge Charger

The contact owns a 2021 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Notification or recall came out in March. Notified by mail end of April. It is now mid June and still there is no remedy available for this open recall. For drivers where this is their sole car, it is concerning and unfair that we continue to drive with this recall and possibly risk injury. I understand the process might take a while but having no communication on when parts are to be available from the manufacturer is upsetting.

There is an open recall for curtain side airbag with no remedy available. In April 2024, vehicle displayed service airbag system. vehicle was taken to dealership and the issue was the passenger seat harness airbag. Dealership states it is a warranty issue and I had to pay a deductible. With the no remedy on the recall and the other issue I had, Dodge Chargers are having issues with the airbags.

My passenger air bag is falling it says passenger frontal squib 2 control circuit open it also says check air bag system on the dashboard of the car the car was in an accident it has a branded title but when they fix the cars don't they have to make sure the airbags are safe and the vehicle is safe to operate the car is financed and I am paying for it and my 3rd party warranty does not cover air bag system and this does put my wife at risk when I'm driving and she's on the passenger seat and this is an expensive fix and right now I am not financially stable to fix an air bag but I want to get it fix because safety is very important.

Driving home from work when my vehicle lost control, when trying to steer my steering wheel straight the rear end of my vehicle locked up and ended up in a guard rail , there was nothing in the road or any pedestrian or other cars I have no idea what caused my car to lock up but I don’t know what caused my car to lock up I know when my sales guys first go over my car he didn’t fully mention everything to me I saw my tires pressure at 50 psi in all days didn’t know if that was normal because my car was shipped so I know the dealership is suppose to inspect vehicle to make sure everything is correct to manufacturer specs when vehicle was towed to certificate shop for body and mechanic repairs car sat there 8 months plus when I got the car it was not driving the same and reading a message on the screen service sifter unavailable ever since then my vehicle is unsafe to drive my car now locks up when I do a turn like it get stuck in a gear and when cruising vehicle chocks/hesitated to drive like it was to get stuck in a lock mode . I took it to 2 dodge dealers more then 3 times and can’t duplicate concern and throwing random parts at my car and I’m telling them it’s not the problem also they gave me poor customer service and wish I never bought a car from them .