2021 Dodge Charger

[XXX] Chrysler Jeep Dodge Ram, located in [XXX] performed an airbag recall on my vehicle. The vehicle was put back together incorrectly, and the headliner, rearview mirror, and sunglass holder are all hanging loose. The driver's line of sight is obstructed in the rearview mirror because of the parts hanging loose. I am too afraid to drive the car without knowing that the airbag was installed correctly. I spoke with the general manager of [XXX] Dodge, [XXX], and he will not take responsibility. My local Dodge dealership, York Chrysler Jeep Dodge Ram, located in [XXX], has confirmed that the car was put back together incorrectly, but they said that Dodge will not pay them to inspect the airbag and correct the problems because they already paid the [XXX] Dodge to perform the recall. My car has been at York Dodge for a month because I refuse to pay for an incorrectly installed recall. Dodge and [XXX] Dodge in particular, are responsible for this. I cannot safely drive my car until this is corrected. I have attached a quote from York Dodge and they marked this issue as needing IMMEDIATE ATTENTION and the cost is $670.47. (There are other items on the quote, but that is the only item pertaining to the airbag recall.) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While parked in my driveway, the passenger rear side curtain airbag inflated on its own with noone in the car. The car cranks and operates correctly with no indication of a problem with the airbag system. This airbag had been replaced in September of 2025 due to a recall issued by Mopar. I have contacted Mopar and been assigned a case number.

The contact owns a 2021 Dodge Charger. The contact received notifications of NHTSA Campaign Numbers: 24V198000 (Air Bags) and 21V516000 (Visibility). The dealer was contacted to perform the recall repairs; however, the dealer refused to complete the recall repairs. The contact stated that the sound was audible through the window, which the contact associated with NHTSA Campaign Number: 21V516000 (Visibility). The vehicle was not repaired. The contact stated that the recall repairs remained incomplete. The VIN was previously related to the recalls. The manufacturer was notified of the issue. The approximate failure mileage was 101,000.

The contact owns a 2021 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

The contact owns a 2021 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Dodge Charger. The contact stated that while attempting to sell the vehicle to the dealer, the dealer declined to purchase the vehicle because the VIN was included in a recall. The dealer informed the contact that the VIN was included in NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The contact was informed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.