Structure. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports2 fire reports8 injury reports

Suspension complaints

7 reports

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Mileage unknown · Jun 21, 2023

SteeringSuspension

Vehicle was diagnosed as needing a new drive shaft i see a recall for 2016 dodger chargers how do we have this covered?

NHTSA ODI #11528212

85,233 miles · Jan 5, 2021

EnginePower TrainSuspensionInjury

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ONE DAY WHEN I WAS DRIVING, I HEARD A REALLY LOUD SOUND COMING FROM MY CAR THAT HURT MY EARS SO I DROVE BACK HOME UNDER 5 MILES PER HOUR BECAUSE WHATEVER WAS HITTING UNDER THE HOOD OF MY CAR WAS WAY TOO LOUD. AS I WAS PARKING IN MY SPOT AT HOME, MY CAR SHUT OFF COMPLETELY. COULDN'T EVEN PUT IT IN PARK AND SAID TO CHECK ENGINE. I ENDED UP HAVING TO GET MY CAR TOWED TO LITHIA OF DODGE TO LOOK AT IT TO SEE WHATS WRONG BECAUSE I COULDNT EVEN TURN MY CAR BACK ON AT ALL OR DO ANYTHING WITH IT IT WAS UNDRIVEABLE. I WAS TOLD THE DRIVESHAFT BROKE AND SLAMMED AGAINST THE ENGINE, TRANSMISSION, ANYTHING BASICALLY CONNECTED TO THE DRIVESHAFT WAS DAMAGED. THEY DIDN'T TOTAL IT OUT AND TOLD ME TO CALL MY INSURANCE BUT THEN THEY SENT ME ELSEWHERE TOO AND FOR 6 MONTHS I COULD NOT GET ANYTHING WORKED OUT. COME TO FIND OUT, THERE WAS A SAFETY RECALL ON 2016 DODGE CHARGERS FOR ONE OF THE REASONS BEING THE DRIVESHAFT NOT BEING TIGHTENED ENOUGH WHEN MADE OR SOMETHING THAT IT BROKE AND COULD POTENTIALLY LEAD TO AN ACCIDENT THAT COULD CAUSE INJURIES! I AM LUCKY THAT I DID NOT GET IN AN ACCIDENT OR HURT BECAUSE IT HAPPENED WHEN I WAS DRIVING. IT SAID THAT THE RECALL WAS COMPLETED BUT OF IT WAS, IT SHOULDNT HAVE BROKE ON MY CAR. I STOPPED PAYING MY LOAN AND EVERYTHING BECAUSE NO ONE WAS TOTALLING IT OUT OR SENDING ME TO SOMEONE WHO COULD HELP SO NOW MY CAR IS REPOSSESSED AND SAYS I STILL OWE ON IT WHICH I FEEL IS WRONG AND I SHOULDNT HAVE THE REPOSSESSION OR BE HAVING TO PAY ANYTHING ON IT.

NHTSA ODI #11386737

27,000 miles · Jul 21, 2020

SteeringSuspensionVehicle Speed Control

MOTOR MOUNT BLOWS OUT DUE TO IT BEING FILLED WITH HYDRAULIC FLUID CAUSING ISSUES WITH STEERING AND BRAKING. THIS HAPPENED WHILE DRIVING THE CAR CAUSING IT TO MOVE AROUND WHILE DRIVING ANY SPEED WAS ON THE FREEWAY WHEN IT HAPPENED.

NHTSA ODI #11340700

Mileage unknown · Jun 30, 2019

EngineSteeringSuspension

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MY WIFE BOUGHT ME A 2016 DODGE HELLCAT LABOR DAY WEEKEND SALE, THIS WAS A PRESENT 9/1/2018 I BOUGHT THE LINCOLN 9/2/2018 SHE BOUGHT ME THE HELLCAT. WHEN MY WIFE WENT BACK TO THE DEALERSHIP, THEY NEVER TOOK MY WIFE OUT TO TEST DRIVE THE CAR OR GAVE HER THE CAR FAX REPORT OR POINTED OUT ANY DEFECTS. THE DEALER ALSO TOLD MY WIFE THAT WE WERE THE SECOND OWNERS. I HAD TO BUY A CARFAX REPORT TO FIND OUT AND ARGUE WITH THE DEALERSHIP THAT I WAS THE 3RD OWNER. MY WIFE BOUGHT THE HELLCAT 9/2/2018 AND I HAD IT BACK AT THE DEALERSHIP 9/14/2018 FOR MULTIPLE ISSUES 1. RATTLING IN THE FRONT EVERY TIME DRIVE OVER A BUMP 2. THE VEHICLE WOULD PULL TO THE RIGHT. 3. A PIECE OF PAINT ON THE BACK BUMPER WHERE THE TRUNK MET THE BUMPER HAD DAMAGE. 4. TIRES WHERE BALLED ON THE INSIDE TIRE AND LESS THAN 1/32 ON THE OUTSIDE TIRE. ALL THESE ISSUES WERE A FIGHT AND SHOULD'VE NEVER BEEN QUESTIONED, THE DEALERSHIP KNEW ABOUT THESE PROBLEMS AND I STILL HAD TO FIGHT, I ENDED UP PAYING FOR 2 TIRES THE DEALERSHIP HAD MY CAR FOR 49 DAYS AT THE CROWN MOTORS OF REDDING. THE ONLY ISSUES RESOLVED WAS THE TIRES AND PAINT CHIP. THEN 11/12/18 TO 12/3/2018 THE CAR WAS BACK IN THE SHOP A SECOND TIME FOR THE SAME PROBLEM AT THE DODGE ROSEVILLE AUTO MALL TO FIX THE RATTLING PROBLEMS IN THE FRONT. IN BETWEEN THE DATES FROM 11/12 ' 12/3 THE DEALERSHIP CALLED ME UP AND SAID MY VEHICLE WAS READY. MYSELF AND THE SERVICE MANAGER TEST DROVE IT AND DISCOVERED THAT THE NOISE WAS STILL NOT FIXED. 12/3/2018 WE DROVE IT AGAIN AND THE NOISE WAS FINALLY FIXED BUT THE PULLING TO THE RIGHT STILL APPEARED TO STILL BE HAPPENING. I WAS TOLD THAT'S COMMON AFTER A WHEEL ALIGNMENT I WANTED TO DISAGREE, BUT I HAD NO MORE FIGHT LEFT IN ME ESPECIALLY AFTER FINDING OUT ABOUT MY WIFE'S MEDICAL PROBLEMS. I'M JUST DISGUSTED WITH THE WHOLE SITUATION ESPECIALLY WITH THE OWNER OF CROWN MOTORS AND I HAD A CASE WITH THE BBB THAT I WON.

NHTSA ODI #11228583

85,000 miles · Dec 13, 2018

Exterior LightingSuspension

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THE FRONT ARM CONTROLS GO OUT QUICKLY. WENT TO A WELL KNOWN MECHANIC SHOP AND WAS INFORMED THIS IS COMMON AND FREQUENT IN CHARGERS AND MY HEADLIGHTS HAVE BLOWN. EVERY OTHER CHARGER I SEE, 2016 AND ABOVE HAVEVAT LEAST ONE HEADLIGHT OUT OR BOTH. THE HEADLIGHT ISSUE IS TOO FREQUENT FOR THIS TO BE JUST WEAR AND TEAR ON SUCH A RECENT VEHICLE. THE SUSPENSION WEARS OUT TOO QUICKLY AND IS EXTREMELY EXPENSIVE TO HAVE REPAIRED. I OWNED A CAR FOR MORE THAN 5 YEARS PREVIOUSLY AND THE SUSPENSION DID NOT SHOW SIGNS OF WEAR UNTIL AT LEAST THAT 4TH OR MAYBE 5TH YEAR. THESE 2 ISSUES I TRULY FEEL ARE A DEFECT WITHIN THIS PARTICULAR VEHICLE.

NHTSA ODI #11161106

200 miles · Oct 30, 2018

Power TrainSteeringSuspension

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2016 DODGE HELLCAT FRONT STRUTS REPLACED IN MAY 18 2018 NOW THE STRUTS ARE HAVING THE SAME PROBLEM CAR ISN'T DRIVING STRAIGHT AND STRUTS ARE ON BACK ORDER SINCE SEP 22 UNTIL NOW. BOUGHT THE CAR 9/2/18 AND THE REDDING DEALERSHIP USED CAR MANAGER DAVE BIRCH AND THE OWNER STEVE ROBERTS HAVE BEEN UNPROFESSIONAL IN TALKING TO ME. WHEN I ASKED ABOUT THE STATUS ON MY CAR AND IS THIS A NORMAL SITUATION AND STANDARD PROCEDURE AFTER BUYING NOT ONE BUT TWO CARS AND TAKING A CAR IN FOR REPAIRS NOT HAVING THE CAR WITH LESS THAN 7016 MILES AND AFTER REPAIRING A SCRATCH ON THE BACK BUMPER AND HAVING TO REPLACE THE TIRES WHICH SHOULD'VE BEEN REPLACED BEFORE PUTTING THE CAR ON THE LOT, BECAUSE THE SALES AGENT AND USED CAR MANAGER HAD TO TEST THE DEPTH OF THE TIRES WHICH THEY SHOULDN'T HAD TO CHECK IF THEY WOULD'VE JUST REPLACED THE TIRES IN THE BEGINNING ALL THIS COULD'VE BEEN AVOIDED NOW THERE'S A CRACK IN THE WINDSHIELD WHEN THE CARE WAS PURCHASED WINDSHIELD, THE OWNER AND USED CAR MANAGER ACTUALLY ASKED '' WHAT ELSE DO YOU WANT FROM US DAVID WHAT ELSE DO YOU WANT US TO DO FOR YOU '' AFTER I ASKED IS THIS A NORMAL SITUATION AND PROCEDURE. WELL AFTER THE USED CAR MANAGER WAS RUDE AND UNPROFESSIONAL TO ME I WAS RUDE TO HIM AND THEN WHEN I ASKED TO SPEAK TO HIM HE WAS NOT TAKING MY CALLS ANYMORE AND LETTING ALL MY MESSAGES GO TO VOICEMAIL SO WHEN THE MANAGER DECIDED TO DO THAT THAT'S WHEN I TALKED TO THE OWNER STEVE HE STARTED ACTING THE SAME WAY THEY DIDN'T WANT TO TALK TO ME AND SWITCHED ME TO GUY THE SERVICE PART MANAGER. IF THIS IS HOW DODGE DEALERSHIPS OPERATE THEN I'LL NEVER RECOMMEND ANYONE FROM BUYING A CAR FROM ANY DODGE DEALERSHIP OR ANY DODGE VEHICLE FOR THAT MATTER I DON'T WORK DUE TO THE REDDING WILDFIRES BURNING DOWN MY HOUSE AND BUSINESS WHICH I OWNED A PARTY BUS COMPANY AND WILL PURSUE THIS TO THE VERY END LUCKILY FOR ME THIS IS A SMALL TOWN & THE PEOPLE OF REDDING

NHTSA ODI #11144152

38,000 miles · Oct 3, 2017

SteeringSuspensionCrashInjury

WHILE DRIVING ON DIRT ROAD AT ABOUT 15 OR 20 MPH, I WAS STEERING STRAIGHT IN THE INTENDED DIRECTION, WITHOUT ANY SWAYING, FISHTAILING, THE VEHICLE ACCELERATED AND VEERED LEFT THUS, COMING TO REST IN A DRAIN DITCH....UPDATED 10/11/17 *BF UPDATED 10/18/17 *BF UPDATED 7/24/18*JB *TR

NHTSA ODI #11031609

Official recalls

18V332000 · Electrical System:software; Electrical System:wiring; Vehicle Speed Control:cruise Control

May 17, 2018

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence & remedy

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Additional source detail variants (3)

Electrical System:software

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Vehicle Speed Control:cruise Control

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Electrical System:wiring

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

18V281000 · Power Train:driveline:driveshaft

May 1, 2018

Chrysler (FCA US LLC) is recalling certain 2015-2018 Dodge Charger pursuit police vehicles equipped with all-wheel drive and V8 engines. The front driveshaft universal joint may seize or fracture causing the shaft to detach from the vehicle.

Consequence & remedy

Consequence: If the front driveshaft detaches from the vehicle it may become a road hazard, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the front driveshaft, free of charge. The recall began June 27, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U37.

17V824000 · Equipment

Dec 21, 2017

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence & remedy

Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

17V097000 · Power Train:axle Assembly:axle Shaft

Feb 14, 2017

Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.

Consequence & remedy

Consequence: A loss of motive power can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace all eight front driveshaft bolts, free of charge. The recall began April 7, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T03.

16V043000 · Structure

Jan 28, 2016

FCA US LLC (Chrysler) is recalling certain model year 2011-2016 Dodge Charger vehicles manufactured August 23, 2010, to January 7, 2016. When an affected vehicle is lifted using the supplied tire jack without chocking the wheels, the vehicle's body-side sill may give causing the tire jack to fail and the car to fall.

Consequence & remedy

Consequence: A car that falls unexpectedly increases the risk of injury.

Remedy: Chrysler will notify owners, and dealers will provide owners with wheel chocks and instructions for their use, free of charge. The recall began on March 21, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S03.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

Air Bags:frontal:passenger Side:inflator Module