NHTSA owner reports · September 18, 2026 snapshot.
Vehicle Speed Control complaints
33 reportsClear category filter132,000 miles · Jan 15, 2015
Electrical SystemService BrakesVehicle Speed Control
I WAS BACKING OUT OF A PARKING SPACE IN 2012, WHEN THE BRAKES COMPLETELY FAILED, I HAD TO PUT MY VEHICLE INTO GEAR IN ORDER FOR IT TO STOP. EVEN THOUGH I WAS ONLY GOING 5 MPH OR LESS, I WAS ON A DOWNHILL SLOPE. THERE WASN'T AN ACCIDENT NOR ANY DAMAGE, SO I DON'T HAVE THAT TO REPORT. THE VAN WAS TAKEN TO TOWBIN DODGE IN HENDE…
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I WAS BACKING OUT OF A PARKING SPACE IN 2012, WHEN THE BRAKES COMPLETELY FAILED, I HAD TO PUT MY VEHICLE INTO GEAR IN ORDER FOR IT TO STOP. EVEN THOUGH I WAS ONLY GOING 5 MPH OR LESS, I WAS ON A DOWNHILL SLOPE. THERE WASN'T AN ACCIDENT NOR ANY DAMAGE, SO I DON'T HAVE THAT TO REPORT. THE VAN WAS TAKEN TO TOWBIN DODGE IN HENDERSON, NV THAT WEEKEND I BELIEVE AND I WAS TOLD THAT THE RECALL DEFECT HAD BEEN FIXED. HOWEVER, THE HORN, AIRBAG LIGHT AND ABS STILL DO NOT WORK. MY VIN #[XXX], MY QUESTION IS THIS. IF THE RECALL PROBLEM IS STILL DEFECTIVE EVEN THOUGH IT'S BEEN REPAIRED, WHAT AM I SUPPOSED TO DO? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10672754
Mileage unknown · Sep 21, 2004
Air BagsElectrical SystemVehicle Speed Control
SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. HORN AND CRUISE CONTROL FAILED TO OPERATE. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT CLOCK SPRING NEEDED TO BE REPLACED. *AK
NHTSA ODI #10094023
87,000 miles · Aug 9, 2004
Air BagsElectrical SystemVehicle Speed Control
AIR BAG LIGHT WAS ON, THE HORN DID NOT WORK, AND CRUISE CONTROL MALFUNCTIONED. RECALL 02V950000 CONCERNING CLOCK SPRING FAILURE WAS ISSUED. *AK
NHTSA ODI #10087424
Mileage unknown · Jun 28, 2004
Air BagsElectrical SystemVehicle Speed Control
ON SEVERAL OCCASIONS MY 1998 DODGE CARAVAN WOULD STALL WHEN STARTING UP, IT HAS A REOCCURING AIRBAG LIGHT, CRUISE CONTROL MISFUNCTIONING AND HORN STALLING ISSUES. I CURRENTLY HAD TO TAKE IT TO CHYRISTLER FOR REPAIRS. I WAS TOLD FROM THE MANUFACTURER THAT THERE WAS A RECALL ON THE DODGE CARAVAN 1996-1998 RE:CLOCKSPRING. MY VEH. …
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ON SEVERAL OCCASIONS MY 1998 DODGE CARAVAN WOULD STALL WHEN STARTING UP, IT HAS A REOCCURING AIRBAG LIGHT, CRUISE CONTROL MISFUNCTIONING AND HORN STALLING ISSUES. I CURRENTLY HAD TO TAKE IT TO CHYRISTLER FOR REPAIRS. I WAS TOLD FROM THE MANUFACTURER THAT THERE WAS A RECALL ON THE DODGE CARAVAN 1996-1998 RE:CLOCKSPRING. MY VEH. WAS NOT LISTED WITH THIS RECALL AND I'M CONCERNED THAT I AM EXPERIENCING THE SAME PROBLEMS AS THE DODGE CARAVANS THAT HAVE BEEN RECALLED. THE AIR BAG LIGHT APPEAR ON THE DASHBOARD AND REMAIN ON. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC REPLACED THE CLOCKSPRING. *AK
NHTSA ODI #10078963
125,000 miles · Apr 15, 2004
Air BagsElectrical SystemVehicle Speed Control
WHILE DRIVING AIR BAG LIGHT SUDDENLY ILLUMINATED ON THE DASHBOARD. WHEN THIS OCCURRED IT RENDERED THE HORN AND CRUISE CONTROL INOPERATIVE. RECALL 02V290000 WAS ISSUED FOR THE AIR BAG, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
NHTSA ODI #10067195
64,700 miles · Mar 5, 2004
Air BagsElectrical SystemVehicle Speed Control
WHILE DRIVING CONSUMER LOST THE HORN, CRUISE CONTROL, AND AIR BAG LIGHT APPEARED ON THE DASHBOARD. DEALER DETERMINED CLOCK SPRING FAILURE. *AK
NHTSA ODI #10061486
151,000 miles · Jan 30, 2004
Air BagsElectrical SystemVehicle Speed Control
AT ANY SPEED AIR BAG LIGHT STAYS ON. ALSO, HORN IS INOPERABLE, AND CRUISE CONTROL DOES NOT WORK. THERE IS RECALL 02V293000 CONCERNING CLOCK SPRING FAILURE. HOWEVER, THIS VEHICLE IS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
NHTSA ODI #10057215
94,469 miles · Dec 7, 2003
Air BagsElectrical SystemVehicle Speed Control
MY 98 DODGE CARAVAN HAD A FAILED CLOCKSPRING, WHICH CAUSED THE AIRBAG, HORN, AND CRUISE CONTROL TO NOT FUNCTION. CHRYSLER HAS A RECALL ON A FAILED CLOCKSPRING FOR 96-98 DODGE CARAVANS, AND CLEARLY STATES ON ITS WEBSITE IT WILL REIMBURSE CUSTOMERS FOR REPAIRS TO THE CLOCKSPRING. HOWEVER, WHEN I BROUGHT MINE IN FOR REPAIR, AND O…
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MY 98 DODGE CARAVAN HAD A FAILED CLOCKSPRING, WHICH CAUSED THE AIRBAG, HORN, AND CRUISE CONTROL TO NOT FUNCTION. CHRYSLER HAS A RECALL ON A FAILED CLOCKSPRING FOR 96-98 DODGE CARAVANS, AND CLEARLY STATES ON ITS WEBSITE IT WILL REIMBURSE CUSTOMERS FOR REPAIRS TO THE CLOCKSPRING. HOWEVER, WHEN I BROUGHT MINE IN FOR REPAIR, AND ON SUBSEQUENT PHONE CALLS AND LETTERS WRITTEN TO CHRYSLER, THEY INDICATE THAT MY BUILD DATE WAS NOT INCLUDED IN THE RECALL. THEY NEED TO EXPAND THE BUILD DATE TO LATER MONTHS IN 1998, AND CONSEQUENTLY INCREASE THE AMOUNT OF CARS COVERED IN THE RECALL, BECAUSE THERE IS OBVIOUSLY A PROBLEM WITH THE CLOCKSPRING DURING MY BUILD DATE. THIS WILL CAUSE PEOPLE TO HAVE NON-FUNCTIONING AIRBAGS, CRUISE CONTROL, AND HORNS, AND UNFORTUNATELY, MAY CAUSE LIVES TO BE LOST. I BELIEVE CHRYSLER SHOULD ALSO REIMBURSE ME THE $284.20 I HAD TO PAY TO GET THE CLOCKSPRING REPAIRED, AS THEY INDICATE ON THEIR WEBSITE THEY WILL REIMBURSE CUSTOMERS WITH 98 CARAVANS FOR REPAIRS ON FAILED CLOCKSPRINGS. BY THEM NOT REIMBURSING ME, THEY ARE FALSELY ADVERTISING ON THEIR WEBSITE. *LA
NHTSA ODI #10049359
Mileage unknown · Sep 4, 2003
Engine And Engine CoolingVehicle Speed Control
WHILE DRIVING AT 45 MPH CRUISE CONTROL SENSOR LIGHT BLINKED, THEN ENGINE STALLED. *AK
NHTSA ODI #10038198
72,000 miles · Jun 10, 2003
Engine And Engine CoolingVehicle Speed Control
WHILE PASSING A TRACTOR TRAILER ON RT 422 WEST OF POTTSTOWN WITHOUT WARNING MY RMP'S SHOT UP AND I LOST POWER. MY CHECK ENGINE LIGHT CAME ON. I PULLED OFF THE SHOULDER OF THE HIGHWAY. THE TRANSMISSION WAS SLIPPING AND NOT SHIFTING CORRECTLY. I WAS ABLE TO GET MY CARAVAN TO QUIGLEY MOTORS WHICH IS THE LOCAL DODGE DEALERSHIP. THE …
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WHILE PASSING A TRACTOR TRAILER ON RT 422 WEST OF POTTSTOWN WITHOUT WARNING MY RMP'S SHOT UP AND I LOST POWER. MY CHECK ENGINE LIGHT CAME ON. I PULLED OFF THE SHOULDER OF THE HIGHWAY. THE TRANSMISSION WAS SLIPPING AND NOT SHIFTING CORRECTLY. I WAS ABLE TO GET MY CARAVAN TO QUIGLEY MOTORS WHICH IS THE LOCAL DODGE DEALERSHIP. THE DIAGNOSIS WAS 3RD GEAR WAS TOTALLY DESTROYED AND THEY FOUND ALOT OF METAL FRAGMENTS IN THE PAN. IT'S GOING TO COST ME $2500. TO FIX IT. THE CHRYSLER CORPORATION NEEDS TO ACKNOWLEDGE THAT THERE IS A WELL DOCUMENTED PROBLEM WITH THIS TRANSMISSION AND SHOULD RECTIFY THE SITUATION. IT IS MY FIRST CHRYSLER VEHICLE AND IT WILL PROBABLY WILL BE MY LAST. THE SERVICE THAT I RECEIVED AT QUIGLEY MOTORS WAS HORRENDOUS. MY VAN WAS THERE AN ENTIRE WEEK BEFORE THEY COULD GET IT IN TO GIVE ME A REPAIR ESTIMATE. 5 STAR SERVICE??? I DON'T THINK SO!*AK
NHTSA ODI #10021362
Official recalls
5Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Nov 7, 2002
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 8, 2002
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 15, 1997
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Consequence & remedy
Consequence: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Remedy: DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
PE02004 · Rear Seat Belt Malfunction
Opened Jan 16, 2002 · Closed Mar 11, 2002
Status: closed (inferred from source dates) · Seat Belts:rear/other
THIS INVESTIGATION WAS OPENED JANUARY 16, 2002, BASED ON SEVEN REPORTS ALLEGING THE THIRD ROW SEAT BELT RETRACTORS FAILED ON CERTAIN 1997 AND 1998 MODEL YEAR CARAVAN AND VOYAGER VEHICLES.THE REPORTS INDICATED A TAR LIKE SUBSTANCE ENTERED THE RETRACTOR MECHANISM, THUS CAUSING THE RETRACTOR TO JAM OR BIND.IN THIS CONDITION THE SEAT BELT IS RENDERED INOPERABLE, AS THE WEBBING CANNOT RETRACT OR BE WITHDRAWN FROM THE RETRACTORS FOR USE.RECALL SCOPE:THE AFFECTED VEHICLES ARE 1997 THROUGH 1999 DODGE CARAVAN, PLYMOUTH VOYAGER, AND CHRYSLER TOWN & CONTRY BUILT ON A SHORT WHEEL BASE CHASSIS.THE INCLUSIVE DATES OF PRODUCTION ARE JUNE 1996 THROUGH OCTOBER 31, 1999.RECALL REMEDY: DAIMLERCHRYSLER DEALERS WILL REPLACE THE MASTIC SOUND BARRIER PATCHES WITH FOAM BLOCKERS, AS WELL AS, INSPECT AND REPLACE ALL THIRD ROW REAR SEAT BELT ASSEMBLIES CONTAMINATED BY THE MASTIC PATCH.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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